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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Our Floor Care Capabilities

1/10/2019 (Permalink)

Why SERVPRO Our Floor Care Capabilities When appearance is important, call the floor care professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Carbondale / Clarks Summit / Old Forge for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work-space look its very best.

SERVPRO of Carbondale/Clarks Summit/Old Forge has the necessary experience, equipment and labor force to professionally spruce up your office or commercial space.  Currently we offer commercial carpet cleaning using our hot water extraction to give your office that clean and refreshed look, feel and smell. We can strip and wax your VCT tile making it once again presentable for your customers. using our SERVPRO brand grout and tile cleaner our restoration technicians will make any entrance way or conference room like new.

So when you don't have the time, staff or wherewithal, call us and let our trained workforce re-new your building appearance. We can offer preventive maintenance programs for all your floor care needs as well as after hour pricing.

We help make it "Like it never even happened."

Tips for Preventing Home Fires

1/10/2019 (Permalink)

Fire Damage Tips for Preventing Home Fires Kitchen fires remain the leading cause of all home fires. Watch that cook-top to prevent this from happening to you.

n 2012, burn injuries accounted for more than 450,000 trips to the doctor’s office. 40,000 required hospitalization, resulting in 3,400 deaths. Of those deaths, 2,550 were attributed to residential fires. 

As the temperatures drop, you’re bound to be spending more time inside. Maybe you’ll be cuddling up by the fireplace with a loved one, or maybe you’ll be posted up next to the closest heater. 

No matter how you plan to spend the winter months, we here at SERVPRO of Carbondale/Clarks Summit/Old Fore and Joyce Jackman and Bell Insurors, want to help you stay safe and avoid fires this holiday season.

Tips for Preventing Home Fires

The Pennsylvania Insurance Department recently released the following simple tips to keep your home fire-free.

Keep an eye on the Cook-top

Stop! Don’t walk away from that pan. Did you know that cooking is the leading cause of home fires? If you put something on the stove, be sure to turn off the burner before leaving the kitchen.

“Smoking hot” shouldn’t apply to your bed

If you smoke cigarettes, you shouldn’t smoke in bed. Losing track of one smoldering butt can lead to some pretty serious consequences. There is a reason every mattress has that flammability warning tag.

Back it up

We know it’s cold. And you need that extra space heater running. Just be sure to keep all draperies, furniture, pets, and people at least three feet away from the heater in all directions.

Power up your smoke alarm

A smoke alarm should be replaced every ten years, and the battery yearly. Each alarm has a test button you can press to ensure that it is working properly, which should also be performed annually.

Check your cords

Thousands of fires each year can be attributed to faulty electrical cords. Check your cords for frays and cracks, replacing any that aren’t fit for use. 

When plugging cords into wall outlets, be sure not to overload the circuit. As a general rule of thumb, stick with one plug per outlet.

Winter Prevention Tips

1/10/2019 (Permalink)

Storm Damage Winter Prevention Tips Being pro-active can save you thousands of dollars in damages.

Winter Prevention Tips: Roof - Check for loose or damaged shingles that may leak. If you had lots of icicles last year, have an energy auditor identify air leaks and poorly insulated areas in your attic.Windows & Doors - Apply caulk to all gaps to prevent water intrusion and stop air from entering your home.Gutters - Remove debris from gutters which can prevent water from draining. Also, extend your downspouts so water runs at least 3-4 feet away from your foundation. Exterior Faucets & Sprinklers - Turn off water source at the shut-off valve, disconnect any hoses, and drain all lines to prevent pipes from bursting during a freeze.Winter Supplies - Make sure you have your snow shovels and ice scrapers handy. Stock up on salt or ice melt before you need it. If using a snowblower, have it serviced now to be ready for the season.If you do happen to have frozen pipes or water in your home, our trained technicians can make it "Like it never even happened."

Reducing Business Interruption is Our Goal

1/8/2019 (Permalink)

Commercial Reducing Business Interruption is Our Goal We were on-site before the fire company even left the building. "Faster to any disaster".

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called to a apartment building fire in Scranton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of Carbondale/Clarks Summit/Old Forge, Lackawanna County's premier cleanup and restoration company. 24/7 we respond.

Christmas Tree Fires

12/18/2018 (Permalink)

Fire Damage Christmas Tree Fires A fire is always tragic yet when it occurs around the holidays it's even more sad.

This video from National Fire Protection Association (NFPA) shows just how quickly this holiday season can turn from festive to tragic. A Christmas tree fire can turn devastating and deadly within seconds.

SERVPRO of Carbondale/Clarks Summit/Old Forge believes being prepared is the key in avoiding disasters and we are pleased to share this information. We want everyone to have a joyous holiday season and avoid unnecessary disasters, so ensure your Christmas tree is properly hydrated.

However, if your home or business does experience a smoke, fire or water emergency know we are available 24/7, even on the holidays. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier emergency services company proudly serving all of Lackawanna County.


Please be cautious this holiday season and water your tree.

https://lnkd.in/ddEPgVf

Nicotine Cleaning Service

12/17/2018 (Permalink)

Commercial Nicotine Cleaning Service Nicotine stained walls and ceilings at an apartment complex. Here you can see the before and after.

The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke. 

Due to changes in federal law many apartment complexes were required to go non-smoking but this brought a new problem, nicotine stained walls and ceilings. To make matters worse during federal inspections, property managers were also required to deal with these issues in order to meet requirements. Companies like SERVPRO of Carbondale/Clarks Summit/Old Forge have the specialized cleaning agents and expertise to address these issues.

As the Scranton area's leading specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company responding to disaster cleanups 24/7 to help make it "Like it never even happened." Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

Tips for Preventing Electrical Fires

12/17/2018 (Permalink)

1. Never overload an electrical receptacle with extension cords or three-way adapters. If you need to plug a lot of things into a single receptacle, use a power strip.  2. Never run electrical cords under carpets or rugs, over nails, in traffic areas, or where there is chance of wear.  3. Don't misuse extension cords. Never use a standard household extension cord for a major appliance or a heat-producing appliance; instead use a heavy-duty appliance cord that can carry the load. 
4. When purchasing any electrical device, choose only one that carries the Underwriters Laboratory (UL) or Factory Mutual (FM) rating.  5. Don't pull on an electrical cord to unplug it. Grasp the plug firmly and pull out straight so you don't bend the prongs.  6. Replace any cord or plug that is cracked or discolored or feels hot to the touch when in use. If the original wire or plug is polarized (one prong is wider than the other), or if it has a third grounding prong, replace it with similar equipment.  7. Call an electrician if your lights flicker and your appliances run sluggishly, or if you have a fuse that repeatedly blows or a circuit breaker that trips often. These are signs that the system is overloaded.  8. Don't use a bulb with more wattage than a lamp or fixture is rated to accommodate, or the unit will overheat.(Reprinted from Reader's Digest)

SERVPRO of Carbondale/Clarks Summit/Old Forge is NEPA's leader in smoke, fire and water cleanup and restoration, proudly serving of Lackawanna county. 

Home Heating Fires

11/15/2018 (Permalink)

Fire Damage Home Heating Fires Fireplaces are a common heating source and should be serviced prior to seasonal use.

HOME FIRES CAN BE DEADLY. Seven times a day someone in this country dies in a home fire. Heating fires are the second leading cause of home fires in the United States. (Kitchen fires are the leading cause of all home fires).With frigid temperatures and snow moving into parts of the country, home heating systems will be running hard. If your system was not yet serviced by a professional HVAC company, do so. An ounce of prevention is worth a pound of cure.

SERVPRO of Carbondale/Clarks Summit/Old Forge and The American Red Cross are urging people to use caution when heating their homes in cold conditions. The link below provides great tips for reducing this hazard. SERVPRO of Carbondale/Clarks Summit/Old Forge, The Scranton/Wilkes-Barres premier specialty cleaning company urges homeowners to be SERVPRO Safe.

http://rdcrss.org/1EFE28R

DRY ICE BLASTING-The Latest Fire Cleanup Technology

11/15/2018 (Permalink)

Why SERVPRO DRY ICE BLASTING-The Latest Fire Cleanup Technology The before and after of dry ice blasting a concrete ceiling following an high rise apartment fire.

Dry ice blasting is one of the newer tools in the restorer's tool belt. It has many benefits over traditional blasting media such as sandblasting, bead blasting, or soda blasting. Most notably, dry ice blasting leaves nothing behind except what has been removed from the surface so there is no added cleanup. 

Ice blasting works by shooting small pellets of dry ice out of a jet nozzle with high powered compressed air. The pellets themselves are soft but are extremely cold (-109 degrees F). When the cold pellet hits the matter to be removed, it causes it to shrink and lose its adhesion to the surface. As it continues thru the material it hits the warmer sub surface below the cleaned matter and creates a micro burst as the pellet expands back into carbon dioxide gas. This mini shock wave also aids in the removal of the material being cleaned without creating surface erosion. It leaves nothing behind but the removed material. 

Since the ice converts back to a gas, it is immediately dry to the touch. This makes this medium safe to use around electrical parts and allows items to be put back into service immediately without having to dry. It works without solvents and leaves no waste. 

As a restorer, we primary use dry ice blasting to remove soot and toxic residues from a burned structure after a fire to aid in the removal of odors. However, there are many commercial and industrial uses for this technology. If you'd like to know if this type of cleaning could benefit you, contact us for more information. (570) 235-1646

Dry Ice cleaning is 100% ecologically safe, USDA rated, biodegradable and harmless to humans, animals and marine life

Another reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre premier smoke, fire and water cleanup and restoration company. 

Our Fire Restoration Process

11/15/2018 (Permalink)

Why SERVPRO Our Fire Restoration Process Soot sponge is used in the pre-testing process to determine which areas were damaged by soot.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency. Step 1: Emergency Contact The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  Step 2: Inspection and Fire Damage Assessment We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  Step 3: Immediate Board-Up and Roof-Tarp Service Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  Step 4: Water Removal and Drying (if water damage is present) The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  Step 5: Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  Step 6: Cleaning and Sanitizing We clean, sanitize, and disinfect all of the re-storable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. Step 7: Restoration Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area premier smoke, fire and water clean up and restoration company.
We are an emergency service company ready to respond to any smoke, fire or water disaster 24/7. If your home or business has suffered a disaster, call us today at (570) 235-1646.

We Provide Emergency Services 24/7

11/15/2018 (Permalink)

Why SERVPRO We Provide Emergency Services 24/7 Our team responding for an emergency services call in the middle of the night. We are "always here to help".

Once the soot has settled and the initial shock wears off, the initial step of most insurance claims is the board-up process. This is part of the emergency services provided by SERVPRO of Carbondale/Clarks Summit/Old Forge. Firefighters will sometimes be forced to break windows to help air out the property from all the smoke, not to mention that the heat from the fire will also cause the glass to break.The board-up is completed in order to secure the property from theft and liability. It also helps ensure that the fire scene remains unadulterated until the fire inspector and insurance adjusters clear it.This home in Lackawanna County suffered heavy smoke, fire and water damaged and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to secure the property before the work of restoring it back to preloss condition. Thank goodness the elderly homeowner was able to escape but his home of close to 45 years suffered severe damage. SERVPRO of Carbondale/Clarks Summit/Old Forge has the expertise and specialized equipment to help this homeowner return to the house he loves. We serve the Scranton area with 24/7 service. If your property needs emergency service call Northeastern Pa. premier smoke, fire and water cleanup and restoration company at (570) 235-1646 for 24/7 assistance.

Tips for Preventing Frozen Water Pipes

11/15/2018 (Permalink)

Water Damage Tips for Preventing Frozen Water Pipes This sprinkler pipe froze and burst causing a large scale water damage at a facility in Scranton.

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoors temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

What to Do When Pipes Freeze or Burst

If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact your local claims office to help you locate a vendor specializing in emergency water mitigation services that can properly dry out the damaged area

Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge

11/15/2018 (Permalink)

Why SERVPRO Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge The SERVPRO of Carbondale/Clarks Summit/Old Forge Sales and Marketing Team.

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

Learn More

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Learn More

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

SERVPRO-Faster to any Disaster

11/15/2018 (Permalink)

Why SERVPRO SERVPRO-Faster to any Disaster Arriving on the scene to a commercial water disaster. We are "faster to any disaster".

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Scranton and the Lackawanna County region. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646

An IICRC Certified Company -Why it matters

11/15/2018 (Permalink)

Why SERVPRO An IICRC Certified Company -Why it matters SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC Certified Company, license #203810

This Institute of Inspection, Cleaning and Restoration (IICRC) is the organization that oversees the mitigation and restoration industry. By becoming an IICRC certified company, SERVPRO of Carbondale/Clarks Summit/Old Forge has met the requirements high standards that the organization demands. It dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service. It is highly recommended that you only hire a IICRC certified company, like SERVPRO of Carbondale/Clarks Summit/Old Forge, if your home or business ever experiences a smoke, fire or water disaster.

The following link will show you all the IICRC certified firms in your area:

http://www.IICRC.org/locate-a-certified-professional

If you have experienced smoke, fire or water damage and need a professional restoration company call SERVPRO of Carbondale/Clarks Summit/Old Forge we are an emergency services company available 24/7/365. From Scranton to Forest City we help make it  "like it never even happened."

Puff back Season is Approaching

10/2/2018 (Permalink)

Fire Damage Puff back Season is Approaching A picture frame hung on this wall in this Scranton home which shows how much soot can be expelled from a malfunctioning furnace.

As the nights get cooler, we will be turning on our heaters for the first time this season. If it hasn't been properly serviced, it could possibly misfire and create a puff back sending oily, sooty dirt throughout your home. These fine particles land on everything - furniture, drapes, carpets, and contents - and must be properly cleaned to avoid additional/permanent damage.

The soot from the puff backs needs to be professionally cleaned with dry sponges. Using anything else will only smear the soot and make the problem worse. Should your home experience a furnace malfunction do not attempt to clean it yourself, call the smoke, fire and water cleanup and restoration professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge. 

As a Lackawanna County's leading cleanup company, SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company available to respond to your home disaster on a 24/7/365 basis.

Are You Prepared for Heating Season?

10/2/2018 (Permalink)

Fire Damage Are You Prepared for Heating Season? Pictured was an attempt to clean a soot damaged ceiling which only made the situation worse by permanently embedding the soot into the sheetrock.

Living in Northeastern Pennsylvania, when most of think of winter we think snow, ice and cold and all three of these weather phenomenons translate to heating bills. ChaChing!

Nonetheless a well functioning furnace will not only be more effective and save us money, it will also reduce the chance that it malfunctions and causes a puffback. I got my furnace services yesterday and would recommend that everyone do the same. It's the old adage that "an ounce of prevention is worth a pound of cure".

A puff back occurs when a furnace misfires causing soot to expel from the floorboards (baseboard heat) or radiators (steam heat) covering everything in its path. Whether your furnace be powered by oil or gas it causes a mess. Oily clothes, furniture, childrens toys and kitchen utensils. 

A puffback is normally a covered loss and should be cleaned by a professional restoration company like SERVPRO of Carbondale/Clarks Summit/Old Forge because it requires specialized training and equipment. I can't tell you the amount of times a homeowner in good faith has attempted to clean his or her home with over the counter cleaning products only to make it worse. Don't make it worse and possible cause damage which is irreversible, call the professionals.

SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and resources to safely clean your soot damaged home following a puffback. We are Lackawanna Counties leader in smoke, fire and water cleanup. 

Mold-The Result of the Summer Storms

10/2/2018 (Permalink)

Storm Damage Mold-The Result of the Summer Storms Mold in this basement from the recent flooding. Mold is the byproduct of wet basements.

f you have mold on the walls in your home then it's usually easy to remove. If the wall is non-porous then you can simply wipe the mold away using a wet cloth. You can also use a mold killing product if you like.

However, if the wall is porous, such as unpainted drywall, then you will usually need to cut away the wall where the mold is growing. This is because mold grows inside the material, instead of just on the surface, and so you can't remove it completely. 

Mold on Drywall Walls

Because drywall is a substance high in cellulose, it is one of the most common materials mold grows on in the home. As there is no practical way to completely remove mold from drywall, you will have to cut out and dispose of any drywall you discover which has mold growing on it.

Mold Growing Behind Walls

Mold commonly grows out of sight behind walls in the wall cavities. These spaces often contain pockets of humid, moist air. Mold can also grow hidden behind wallpaper. Wallpaper glue can hold organic debris, which can then become a food source for mold growth.

To find hidden mold behind walls you need to use invasive inspection methods and, optionally, mold testing. It's best to talk to a professional mold specialist in this case.

Mold on Ceiling

If you see mold on the ceiling in your home then you probably have a humidity or condensation problem. It is also possible that the mold is caused by a water leak above the ceiling. 

Like with mold on walls, if the ceiling is made of a non-porous material then you can usually just wipe the mold away with a wet cloth. You can use a mold-killing product like bleach if you like too.

If the ceiling is made of a porous material though, like unpainted drywall, then you may have to cut away the material where the mold is growing since the mold has probably grown inside the material.

Mold Growing Above Ceiling

Just as mold grows behind walls you can also sometimes find mold growing on the other side of ceilings. Mold colonies growing above ceilings are usually fed by water from a leaking roof.

For clues that mold could be growing above the ceiling in your home look for signs of water damage in the ceiling. Small patches of mold growth visible from under the ceiling can be a sign that there is a large colony of mold on the other side.

Mold in Floor

Mold can grow beneath the floor in your home just like it grows above ceilings and within wall cavities. Dirt and dust, which fall under the floor, become trapped, along with moisture, leading to perfect conditions for mold growth.

Tiles and especially carpets trap large amounts of dust and can become a haven for mold growth. Carpets hold moisture particularly well, taking a long time to dry out, which means they can very easily foster mold growth if there are spilled liquids, water leaks or floods.

Mold in Insulation

Insulation can be a reservoir for mold. Any insulation, which you can see exposed in your home, should be checked thoroughly for mold, especially if there was once a water problem in that particular room, or if there was once mold growth anywhere in the room. Even if the insulation looks clean at first glance make sure to thoroughly examine and inspect it.

If you do end up finding any mold in the insulation inside your home you will have to remove and replace the affected insulation as it will be impossible to completely clean all the mold out from it.

Mold in Air Ducts and HVAC

Unseen mold could also be lurking in vents; ducts, air conditioning and heating systems in your home so don't forget to check inside these areas when you're looking for mold.

Mold on Clothes

Mold can grow on the clothes in your home if they've been left wet for a long period of time. Clothes sitting in a wet pile for more than a day after being washed, or damp clothes left wet for more than a day while waiting to be washed can become moldy.

Mold Growing in Basement

Out of all the rooms in the house the basement is usually the most likely to contain mold growth. Because the basement is usually lower than any other room in the house it is often damp from water leaks flowing down into it. The cold temperature of the basement can also create a lot of moisture from condensation. To add to this basement is often dark, is rarely attended and the air in the basement is usually stagnant from poor ventilation.

Mold often grows on the wooden walls, posts or building frames in a basement. From there mold can spread along the wood and up into the other rooms of the house. Over time the mold can also weaken the frames and beams, which it grows on and slowly eats away at.

To check if there's a mold problem in your basement look for signs of water or dampness. Also if flooding has occurred or there are water leaks in or near your basement then there's a high chance mold could soon begin to grow.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania leader in mold remediation. 

Flash Flood Alerts-Lackawanna County

9/17/2018 (Permalink)

Storm Damage Flash Flood Alerts-Lackawanna County Florence is upon us. If your basements floods like this one, call SERVPRO of Carbondale/Clarks Summit/Old Forge

The National Weather Center has issued a flash flood watch for Lackawanna County. With the ground already saturated, flooding will occur easily.

SERVPRO of Carbondale/Clarks Summit/Old Forge has been extremely busy dealing with flooded basements from this unprecedented stormy summer.  This rain is certainly not needed and will most certainly cause additional damage to homes and businesses through the county. 

One benefit of SERVPRO of Carbondale/Clarks Summit/Old Forge is our ability to partner with other local franchises to ensure that your home or business is being mitigated and restored by IICRC certified companies and qualified restoration professionals. No disaster is too large.

if your home or business experiences water damage from this most recent storm call Lackawanna Counties leader in smoke, fire and water damage cleanup and restoration at (570) 235-1646. SERVPRO is "always here to help."

We Offer Air Quality Testing

9/11/2018 (Permalink)

Mold Remediation We Offer Air Quality Testing Mike Chrzan is a certified mold inspector here conducting a air quality test at a home in Scranton.

Mold is a living organism and is present everywhere. It has a necessary function in the environment. The goal of mold remediation companies is to ensure that your home or business is safe for living. There are too many strains of mold to mention and some are more harmful than others. That being said, some people are more sensitive to mold than others. The only definitive way to know what type and how prevalent the mold intrusion is, is to conduct air-quality tests. Test can range from hundreds of dollars from an qualified environmental company to several dollars for a home testing kit. Naturally, choose wisely when deciding how best to test the indoor air quality of your home or business. SERVPRO of Carbondale/Clarks Summit/Old Forge employs a certified mold inspector who can test your home or business for $90.00/test and with very limited interruption. The test are sent to a qualified lab who sends a detailed report identifying the types of spores as well as the amount present. Once the problem is know, a remediation plan can be developed to make your home or business safe. The few hundred dollars is well worth the piece of mind. Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to discuss having your home or business tested.

Flooding Safety Precautions

9/11/2018 (Permalink)

Storm Damage Flooding Safety Precautions This hotel experienced an indoor flood during the recent heavy rains.

lood Hazard: Terms and Steps to Take After a Flood to Safely Get Back into Your Home

The following terms are commonly used to describe a potential flood hazard:

Flood Watch: Flooding is possible. Keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

Flash Flood Watch: Flash flooding is possible so identify and be prepared to move to higher ground and keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

Flood Warning: Flooding either is occurring or will be occurring. Depending on the projected severity of the flooding, evacuation may be advised. If evacuation is advised, follow the recommended evacuation plan.

Flash Flood Warning: A flash flood is occurring. Move to higher ground and if possible find shelter.

If a flood occurs, a building damaged by water intrusion can be dangerous if the proper precautions are not taken. Common hazards after a home has water damage are:

  • Electrical Hazards: If the power is on, do not enter a building that is flooded or water damaged. If electrical circuits have gotten wet, have the power turned off at the main breaker or fuse box and call a licensed electrician.
  • Structural Damage: If the structure or foundation is damaged, do not enter the home. Be sure to look carefully before entering the home and leave immediately if the structure looks, feels or sounds unstable.
  • Hazardous materials: Items such as pesticides, fuel, oil, gasoline, asbestos or lead based paint may have been brought into the home or spilled as a result of the flood damage and should be cleaned up using proper precautionary measures.
  • Injuries: Injuries can occur after flood damage, such as slipping and falling, being struck by falling objects, lifting heavy objects, broken bones and cuts that occur while cleaning up are common when cleaning up a home that has flood damage.
  • Bacteria and Virus can be brought into a home that has flood water. Standing water can enable mold growth.  Exposure to any of these biohazards can be dangerous to your health.

Safety Precautions Should be Taken if Working in a Home with Flood Damage

  • Wear the appropriate personal protective equipment (“PPE”): The appropriate types of hats, safety goggles, gloves and a face mask should be worn.
  • Stay alert and be cognizant of your surroundings: It is important to stay alert and to continually be on the lookout for potential hazards and hazardous materials.
  • Protect yourself from bacteria and viruses: Wear a mask, do not eat or drink in the house, wear gloves and wash your hands frequently.
  • Be careful when lifting heavy objects.
  • Get help when dealing with hazardous materials: Do not remove or touch hazardous materials without the help of a qualified professional. If you suspect hazardous materials are present, call your local health or fire department.

Importance of a Sump Pump

9/11/2018 (Permalink)

Water Damage Importance of a Sump Pump Pictured is a sump pump that was inundated from all the recent heavy rains causing a backup in the basement of this Scranton home.

When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.

Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. The sump pump’s primary job is to pump water outside and away from the home. There are generally two types of sump pumps: pedestal and submersible.

How to Keep Your Sump Pump in Good Condition

Once installed, consider the following maintenance tips to help ensure your sump pump is ready when you need it.

Check the pump at least once a year to make sure it is still in good working condition.

  • Is the sump pump plugged in?
  • Is the power cord in good shape?
  • Is the drain hose connected properly?
  • Is there any debris in the area that could clog the pump and prevent it from working properly?
  • Pour water into the sump pit to test if the sump pump starts up automatically and quickly drains the water.

Since sump pumps run on electricity, consider installing a battery backup to help ensure yours will not fail, even in the event of a power outage. If you have installed a battery backup, during your test of the sump pump installation, unplug the pump to ensure that it will function properly on battery power.

Contact a professional if your sump pump is not working properly.

Finally, consider obtaining optional coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement.

If your home or business does experience a water emergency, call Lackawanna County's premier water restoration company at (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm available 24/7 to serve the greater Scranton area.

Water Damage Restoration Process

9/5/2018 (Permalink)

Water Damage Water Damage Restoration Process To avoid secondary damage following anyu water or flood damage, always call a professional water mitigation company.

SERVPRO of Carbondale/Clarks Summit/Old Forges highly trained technicians are ready to respond immediately to flood or water damage at your Northeastern Pa. residenrtial or commercial property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of Carbondale/Clarks Summit/Old Forges Water Damage Restoration Process:

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
Step 2: Inspection and Damage Assessment
Step 3: Water Removal/Water Extraction
Step 4: Drying and De-humidification
Step 5: Cleaning and Repair
Step 6: Restoration

Call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barres area leader in disaster cleanup. We serve all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties. Call today (570) 235-1646 24hrs/day 7 days/week for any water emergency.

Understanding Mold

9/5/2018 (Permalink)

Mold Remediation Understanding Mold Mold along the baseboard of this Scranton home from a recent flood.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Mold-The After Effects of Water Damage

9/4/2018 (Permalink)

Mold Remediation Mold-The After Effects of Water Damage The effects of the recent heavy rains and floods. When water intrusion is not treated in a timely fashion, mold can be the result.

It’s the beginning of a new school year and nothing has been more newsworthy than schools being delayed or disrupted due to mold issues. The unprecedented amount of rain has certainly been the major culprit of these issues and SERVPRO is on the scene of several schools throughout the Northeast remediating the problem and making the environment safe for both students and staff.

 Mold has become a generic term used to describe any discoloration found and is often misunderstood.  Mold is present everywhere. The only definitive way to know if your building has a mold issue is to conduct air quality testing. SERVPRO employs a certified mold inspector who can test and determine if an issue is present. We supply the results so that all concern have the documentation needed to ensure safety. Air quality testing costs $90.00/test which is extremely competitive considering many companies charge several hundreds of dollars per test. If elevated levels are found we can help develop a remediation plan and will guarantee a clean post test. We will certified all work.

Trailer Mounted Desicant

8/27/2018 (Permalink)

Commercial Trailer Mounted Desicant Truck mounted desiccant to help facilitate a large scale water damage at this commercial property in Scranton, Pa.

SERVPRO of Carbondale/Clarks Summit/Old Forge recently completed a large scale restoration project in Scranton, PA where this truck mounted desiccant was utilized to help facilitate the drying process. The affected area was large and by employing the most modern technology we were able to save our customer both time and money. One advantage to using SERVPRO of Carbondale/Clarks Summit/Old Forge is our ability to meet any size job. This was a perfect example of a large scale project with a tight timeline that we were able to successfully complete. SERVPRO of Carbondale/Clarks Summit/Old Forge is 'Always here to help". As a locally owned and operated business, SERVPRO of Carbondale / Clarks Summit / Old Forge is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Scranton community and want to do our part to make our community the best it can be. We are proud to serve our local Lackawanna County communities.

Storm Team-Resource for wide spread flooding.

8/20/2018 (Permalink)

The rains this past week were unprecedented and have resulted in flooded basements throughout Lackawanna and Luzerne Counties. Monday night we fielded over 50 calls on our after hours line and more the following several days.

One advantage SERVPRO provides is our ability to handle widespread storm damage by utilizing other local franchises or by activating our storm teams. In this incidence our storm team was activated which means we called upon franchises throughout the Eastern part of the country to help families recover from this devastating storm. All in all, between the storm team and the Carbondale/Clarks Summit/Old Forge and Hazleton/Dallas/Harveys Lake franchises we were able to help close to 100 families recover from flooded basements. 

Hopefully this area does not experience another storm like this, but if it does, know SERVPRO has the experience and resources to address large scale flooding issues. We are "always here to help."

Rain Rain Go Away

8/10/2018 (Permalink)

Storm Damage Rain Rain Go Away Heavy thunderstorm have lead to flash flooding and flooded basements throughout Northeastern Pa.

Northeastern Pennsylvania has experienced what seems like several weeks of rainy days. From a consistent light rain to violent thunderstorm leading to flash flooding, SERVPRO of Carbondale/Clarks Summit/Old Forge is extremely busy helping home and business owners making it "Like it never even happened".

These storms have wreaked havoc in the region overwhelming sump pumps, backing up sewer systems and leading to flooded basements. Most times a homeowners insurance policy will NOT cover outside water in leading to thousands of dollars of out of pocket expenses and the secondary damage as a result of improper cleanup is yet untold.  If your basement does take water install a sump pump. And with sump pump purchased the sump pump failure rider on your homeowners policy as a  safeguard to situations like this.

Another tip to protect your property is to add the sewer and drain backup to your policy as well. While normally there is a limit, all category 3 water (sewage), should be professionally cleanup which is not inexpensive. As I have written before, "an ounce of prevention is worth a pound of cure" a it's always better to be safe than sorry.

Hoarding- A Psychiatric Disorder

8/8/2018 (Permalink)

Biohazard Hoarding- A Psychiatric Disorder This hoarding home in Clarks Summit had a biohazard component and required a professional restoration company.

According to the American Psychiatric Association, "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces." SERVPRO of Carbondale/Clarks Summit/Old Forge has the training and specialized equipment to address any size hoarding situations. A hoarding home can be compounded and become dangerous when a biohazard element is present. Many times animal feces or human waste are a component. In these incidences it is imperative that a professional cleaning company like SERVPRO of Carbondale/Clarks Summit/Old Forge be called. We can clean the home and restore it to a safe and healthy living environment. SERVPRO of Carbondale/Clarks Summit/Old Forge is proud to serve our local Lackawanna County communities.

Toilet Supply Line-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply Line-A Common Cause of Water Disasters Broken toilet supply line caused a three floor flood at this Clarks Summit home.

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of many residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow unabated from top down. SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called by the homeowners insurance company to a home in Clarks Summit which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Carbondale/Clarks Summit/Old Forge water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Lackawanna County communities. 

Flash Flooding

7/27/2018 (Permalink)

Storm Damage Flash Flooding Flash flooding caused the Scranton basement to flood.

Flash flood: A flood caused by heavy or excessive rainfall in a short period of time, generally less than 6 hours. Flash floods are usually characterized by raging torrents after heavy rains that rip through river beds, urban streets, or mountain canyons sweeping everything before them. They can occur within minutes or a few hours of excessive rainfall. Last night parts of Lackawanna County again experienced heavy rains that caused flood like conditions. If your basement in your home or business suffered water damage either from the excessive water or from a sewer or drain back-up, SERVPRO of Carbondale/Clarks Summit/Old Forge can help. Any external water has the capability to include harmful components and it is recommended that it should be professionally dried and treated. SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained technicians to ensure that your home or business is returned to a safe and healthy living and working environment. We are the Scranton areas leader in flood damage restoration and are available 24/7 at (570) 235-1646.

Wide Spread Flooding

7/27/2018 (Permalink)

Storm Damage Wide Spread Flooding The recent heavy rains throughout Lackawanna County have caused many water related issues including this indoor flood at a Scranton business.

SERVPRO of Carbondale / Clarks Summit / Old Forge responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Scranton home or business back to pre-storm condition. From wide spread flooding to lighting striking your property.
When a storm hits your Lackawanna County home or business, you need help immediately. Our 24/7 response will help prevent secondary damage and help reduce business interruption costs. 
In addition to our own resources, we can access equipment and personnel from over 1,650 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.That way you know your home or business is being dried by certified water technicians.
We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Carbondale / Clarks Summit / Old Forge is close by and ready to respond to your flood or storm damage emergency in the Northeastern Pennsylvania area.. We are proud to be an active member of the Scranton community and want to do our part to make our community the best it can be.
So when a storms hits, call Lackawanna Counties leader in smoke, fire and water cleanup and restoration at (570) 235-1646

Mold Remedaition

7/25/2018 (Permalink)

Mold Remediation Mold Remedaition Mold is spread through the air. Basement mold can affect the rest of the house if not remediated in a timely fashion.

Mold is everywhere and it is a common problem in Northeastern Pennsylvania. Older homes, some with unfinished basements, some with foundation problems which allow an intrusion of water into them are not uncommon. All of these factors can cause mold to grow and SERVPRO of Carbondale/Clarks Summit/Old Forge stays busy remediating these basements.

Basements are the most common place for mold to grow simply because they are usually damp, dark and have a lack of airflow.  Since the spores are spread through the air, it is not uncommon for the spores to travel to other parts of the home. HVAC ducts are one conduit in which they travel.

To keep mold from infesting the rest of the home immediate attention to the basement should occur. SERVPRO of Carbondale/Clarks Summit/Old Forge has the experienced remediation technicians to rid the home of potential harmful mold growth.

As a homeowner there are several steps you can take to reduce the chances for mold to grow. The first and most important thing is to keep the basement dry. if water is an issue, correct it. Always use a dehumidifier and keep the humidity lower than 55%. Make sure there is air flow either with a open window or activity in the basement.

If you see signs of mold growth, call a professional remediation company like SERVPRO of Carbondale/Clarks Summit/Old Forge.

Certified Mold Inspector

7/25/2018 (Permalink)

Mold Remediation Certified Mold Inspector Mike Chrzan our certified mold inspector conducting an air quality test for a customer.

Mold is present everywhere. However, the only definitive way to know if your home or business has a mold problem is to conduct an air quality test. Air quality testing will show types/strains of mold and spore counts. Elevated spore counts as compared to a control sample (usually taken outside), will dictate whether a mold problem exists.
SERVPRO of Carbondale/Clarks Summit/Old Forge employs a certified mold inspector which enables us to better serve our customers. We are a one stop mold remediation company, testing to removing. The biggest advantage is to be able to do post testing. This ensures that the remediation process was successful putting the customers mind at ease.
If you think you have a mold infestation, call SERVPRO of Carbondale/Clarks Summit/Old Forge, your one stop mold remediation company. proudly serving the Scranton/Lackawanna County area.

When Disasters Strike

6/19/2018 (Permalink)

Commercial When Disasters Strike This Hazleton manufacturing facility experienced a ruptured underground water line causing this flooding.

When a disaster strikes your home or business call the name you have come to know and trust. SERVPRO of Carbondale/Clarks Summit/Old Forge has the experience, training and equipment to handle any size water, smoke or fire cleanup.

One of the advantages of calling us is that no matter the size of the disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge has the ability to partner with other qualified franchise professionals and/or call our corporate Disaster Response Team. This ensures that your property receives the appropriate attention by qualified restoration professionals.

Recently we were called to partner with our sister franchise SERVPRO of Hazleton/Dallas/Harveys Lake to dry-out a flooded 100,000 sq ft manufacturing facility. A underground water pipe ruptured causing the entire facility to flood. While it took the resources of several franchises we were able to complete the task with limited business interruption to the satisfaction of both the business owner and insurance company.

So when your property is damaged by smoke, fire or water, call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge. We are "Always here to help".

Commercial Pipe Break

6/5/2018 (Permalink)

Commercial Commercial Pipe Break An underground pipe break caused this Scranton manufacturing facility to flood.

When an underground water pipe ruptured under this Scranton, PA manufacturing facility water flooded all 100,000sq ft. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to help mitigate the water disaster and limit business interruption. With the help of our local SERVPRO franchises we were able to do enough extracting and drying to at least allow the business to operate on a limited basis the following day. Water damage this extensive is certainly disruptive and calls for professional mitigation. The water was a category 3 which brings on health concerns and SERVPRO of Carbondale/Clarks Summit/Old Forge has the training and equipment to safely dry and restore this facility. SERVPRO of Carbondale/Clarks Summit/Old Forge was on-site within 2 hours to begin the assessment and have been working three shifts to ensure that the business interruption is minimized. Emergency services is just one reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna County's leading smoke, fire and water cleanup and restoration company. As a locally owned and operated business, SERVPRO of Carbondale/Clarks Summit/Old Forge is close by and ready to respond to your flood or water damage emergency. We are proud to serve our local Lackawanna County communities.

24/7/365 Response

5/27/2018 (Permalink)

Commercial 24/7/365 Response Responding to a commercial smoke issue over the Memorial Day holiday.

Disasters know no time, so even on a Memorial Day holiday our fire and smoke certified technicians respond to help commercial property owners reduce business interruption. When a recreational vehicle caught fire in front of a commercial structure in Clarks Summit, smoke poured through the store. Luckily, the elderly couple operating the vehicle were able to get out and the fire companies responding did an outstanding job limiting the building to just smoke damage. However, since the structure sold food there was a concern regarding safety and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to ensure safety and deal with the soot and odor. By responding quickly we were able to help the owner reduce his business interruption on one of his busiest weekends of the year. SERVPRO of Carbondale/Clarks Summit/Old Forge is "always here to help". We are proud to serve our local Lackawanna County communities.

Soot Cleanup-Carbondale, Pa

4/12/2018 (Permalink)

Fire Damage Soot Cleanup-Carbondale, Pa A basket of muffins was left on a stove top and caught fire in the home in Carbondale.

Accidents happen! That why we all purchase insurance. When a basket of home made muffins was left on a stove top oven, the result was this kitchen fire in Carbondale. The homeowners were working and luckily, the neighbors heard the smoke detectors and were able to extinguish the fire before it spread and caused further damage. 

The homeowners insurance company called SERVPRO of Carbondale/Clarks Summit/Old Forge to help return the property back to pre-fire condition. In this instance, the fire was relatively small but because it was not caught immediately the entire home suffered smoke damage. Restoration companies are called due to their skill in removing soot and odor from every nook and cranny of the home.

Cleaning a smoke damaged home requires specialized training, materials and equipment to properly restore the home and therefore insurance companies entrust restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge. If your home experiences a smoky kitchen fire like this one, call a professional restoration like SERVPRO of Carbondale/Clarks Summit/Old Forge and let us help you make it "Like it never even happened".

Commercial Cleaning Services

4/2/2018 (Permalink)

Commercial Commercial Cleaning Services A high ceiling cleaning for a local plastic manufacturing company.

As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge has the experience and expertise to handle all sorts of cleaning projects. Whether it be a small smokey kitchen fire to a high ceiling clean for a large manufacturing, we can help make it "Like it never even happened".

As trained fire restoration technicians, our team is trained in the intrigues of cleaning. That means literally using the appropriate cleaning agents and equipment for each type of job. If we can clean a fire damage building we can certainly clean an office building or a manufacturing facility.

Many manufacturing facilities just do not have the manpower to handle either a high ceiling cleaning or a top/down terminal clean of the actual building. This is where SERVPRO of Carbondale/Clarks Summit/Old Forge can be an asset. Our team will work unconventional hours as to not disrupt the flow of production and has the additional manpower to complete the project in a timely manner.

So whether it be your office or your production floor, SERVPRO of Carbondale/Clarks Summit/Old Forge can clean it. If you don't want to or can't clean it-we will.

Preventive Maintenance Program-Dryer Duct Cleaning

3/30/2018 (Permalink)

Building Services Preventive Maintenance Program-Dryer Duct Cleaning Without proper maintenance, the dryer ducts can become clogged with lint and pose a fire hazard.

Dryer fires remain a leading cause of all fires and not properly maintaining them is a big factor. When lint builds up in the exhaust duct system, it could cause the dryer to overheat and ignite a fire. This is true for both residential and commercial properties. In most instances, the residential ducts are shorter and with a simple shop vac can easily be cleaned. Commercial properties like hotels, nursing homes and apartment complexes can have a longer and more intrigue duct system and may require a company like SERVPRO of Carbondale/Clarks Summit/Old Forge to clean them. While the dryers in commercial properties are industrial by nature, they certainly are used more frequently leading to a greater need for a preventive maintenance program. SERVPRO of Carbondale/Clarks Summit/Old Forge can offer a quarterly, semi-annually or annual cleaning of the dryer duct system by our certified HVAC technician. Better to be safe than sorry. Call us for a free estimate for your preventive maintenance program and ensure your dryer ducts are properly maintained. We are proud to serve our local Lackawanna County communities.

HVAC Duct Cleaning

3/26/2018 (Permalink)

General HVAC Duct Cleaning This is an inside of a HVAC duct line we recently cleaned. The dust and debris is being circulated throughout the structure.

As spring slowly comes, it is time to begin thinking about servicing your HVAC system. While we may not yet believe it due to the extended winter, the time will come when it's needed. Servicing the system ahead of time is a way to ensure that it is working properly when it's needed.
An often overlooked part of the HVAC system is the duct work. These need servicing (i.e. cleaning) periodically as well. If your ducts have not been cleaned in awhile, they could be compromising your indoor air quality. Factors such as pets, cigarette smoke or mold issue could affect the air your breath.
SERVPRO of Carbondale/Clarks Summit/Old Forge has a certified HVAC technician who can inspect your duct work and determine if a cleaning is beneficial. We use a portable system of whips and brushes to clean the totality of the lines while placing the system under negative pressure. The dust and debris are sent through a hepa filter into a vacuum. We can also seal and deodorize the system.
If your duct work has been left unattended give SERVPRO of Carbondale/Clarks Summit/Old Forge a call. We offer free estimates and will work non-traditional hours to reduce your business interruption. How is your indoor air quality?

Crime Scene Suicide and Biohazard Cleanups

3/21/2018 (Permalink)

Biohazard Crime Scene Suicide and Biohazard Cleanups When cleaning bio-hazardous situations full personal protective equipment (PPE) is a must.

SERVPRO of Carbondale/Clarks Summit/Old Forge is known for our cleanup and restoration of smoke, fire and water disasters. And we certainly do that and do it well. I often use the term "specialty cleaning" when describing what we do simply because we do more than just smoke, fire and water.
This week we received a telephone call from our local police department regarding a "specialty" cleaning project which they did not want to address. A person they arrested who was suspected of having some dangerous diseases, bled in the police car as well as a holding cell. Its situations just like this where companies like SERVPRO of Carbondale/Clarks Summit/Old Forge can help. We have the trained workforce and specialized equipment to safely clean these potentially dangerous situations.
Crime scene, suicide and biohazard cleanups are just another facet of our cleaning capabilities. We continue to partner with local and state police departments as well as first responders in providing a service most don't want to or simply cant handle. 

If you can't clean it, we will!

Sewer Backups - A Common Occurenance

3/14/2018 (Permalink)

Biohazard Sewer Backups - A Common Occurenance Full personal protection equipment (PPE) should always be worn when dealing with a biohazard situation like a sewer backup.

Lackawanna County infrastructure is old. The sewer system fails which causes backups into homes and businesses. This unfortunately is a reality and occurs often. SERVPRO of Carbondale/Clarks Summit/Old Forge has the training and equipment required to safely mitigate, clean and repair sewage damaged basements.

Sewage water is classified as category 3 water which means there are potential health effects to it and thusly should always be cleaned by a professional cleaning company. If not done properly the secondary effects could be dangerous mold and health problems for the occupants.

Odor is another big issue wirth sewer backups and without the problem equipment could cause a serious disruption to your home or business. Cleanup is the first step but address the air quality is also a function of a proper remediation.

SERVPRO of Carbondale/Clarks Summit/Old Forge is a full service specialty cleaning company with the capability to remediate any size sewage backup.

Post Construction Cleaning

3/9/2018 (Permalink)

Building Services Post Construction Cleaning A recent post construction clean we completed for a Scranton hotel. We were able to meet their quick turnaround time and high standards of quality.

As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge offers post construction cleaning. Many times contractors either do not have the time or resources to successfully clean once the project is completed. That's where we come in. SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel and specialized cleaning products to ensure that the finished project is finished. Hiring a company like SERVPRO of Carbondale/Clarks Summit/Old Forge serves several purposes. 1. We have the personnel available to meet short turn around times. We stay unit we are done. 2. If we can clean smoke and soot from a fire damaged home, best be sure we can clean following a construction project. 3. We have the specialized materials and equipment to handle any size cleanup. If your home or business is in the midst of a construction project and need a final cleaning call the cleaning professional at SERVPRO of Carbondale/Clarks Summit/Old Forge. We are proud to serve our local Lackawanna county communities.

Air Quality Testing

3/7/2018 (Permalink)

Mold Remediation Air Quality Testing Our certified mold tester, Mike Chrzan setting up for an air quality test at this property in Scranton.

The only definitive way to ascertain whether a mold issue is occurring is by conducting testing. SERVPRO of Carbondale/Clarks Summit/Old Forge employs a certified mold tester to better service our customers.

There are several different types of test which a professional remediation company can conduct. As a company we employ the use of the following two.

Air Quality testing: By testing the air quality and comparing the spore counts between the area in question and a controlled sample from outside, we are able to determine if an issue is occurring as well as the type of mold present and spores counts of each strain. Once we have a beginning spore count we are then able to begin the remediation process. A post test will determine whether the air is now clean.

Tape Samples: Tape sampling is used when obvious discoloration is seen. This method will allow the remediation professional to ascertain the type of spores present. This method is helpful in determining the difference between mold and mildew.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the leading mold remediation company in Lackawanna County. By offering both testing and remediation we are a one stop call. We are proud to serve our local Lackawanna County community.

Safety Features

12/18/2017 (Permalink)

Fire Damage Safety Features Safety features in properties save lives and reduce damage.

We have all seen these doors at the end of hallways and probably very few thought about the why and how of them. That is until there is a situation like a fire that causes us too. A recent fire at a Scranton high rise made me think about it and how safety is thought about and implemented into the designs of buildings. As a restoration company, SERVPRO of Carbondale/Clarks Summit/Old Forge deals with disaster recovery and we see lots of bad stuff. Fires are tragic and the damage they cause can be immense. Yet without these safety mechanism in place situations like this would be much worse. In this incident, these fire safety doors kept the smoke from engulfing other areas of the building and reducing the risk to other occupants. As you can see the soot stains on the inside of this door are evidence of the smoke damage to that floor. So the next time you complain about how heavy the push bar is to a door or how quickly or loudly it closes, just remember that all these features are for a reason. They save lives and reduce the potential of damage when a fire occurs. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water disaster cleanup and recovery

Fire Restoration is an Extensive Process

12/14/2017 (Permalink)

Fire Damage Fire Restoration is an Extensive Process Fire damage leads to water, soot and smoke damage to a wide area. Here is the lobby area of a highrise which experienced a fire in a single unit!

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment highrise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna Counties leader in smoke, fire and water cleanup and restoration. 

Reducing Business Interruption

12/13/2017 (Permalink)

Commercial Reducing Business Interruption Quick response allow us to reduce business interruption and decrease lost revenue. Here we are on the scene at an apartment building fire in Scranton.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called to a apartment building fire in Scranton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of carbondale/Clarks Summit/Old Forge, Lackawanna County's premier cleanup and restoration company. 24/7 we respond.

The Phenomenon of Puff Backs

11/8/2017 (Permalink)

Fire Damage The Phenomenon of Puff Backs Soot webs are a sign of a puff back. The soot rises and creates these web like situations in the corners of the structure.

A puff back is the term used to describe when your furnace malfunctions and spews soot throughout your home or business. The furnace does not ignite properly and causes a mini explosion within the heating system. Instead of heating the water into steam, it takes the byproduct (oil, gas or coal) and forces it outwards. The soot spews through the heating sources (i.e. baseboards or radiators). Needless to say, puff backs can cause thousands of dollars in damage because the entire structure as well as its contents, get affected. Soot particles are literally on everything. These are messy jobs. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and equipment to professional clean and deodorize your home or business. We have the resources to address both the structure and contents including fibers like furniture and clothing. Each puff back is unique and requires a unique solution. A oil based puff back does not get cleaned the same way as a gas based. And unless you understand the difference and have the tools and products to clean them, the possibility of secondary damage is great. For this reason always call a professional mitigation company to address your puff back situation. SERVPRO of Carbondale / Clarks Summit / Old Forge is strategically located to respond quickly to your puff back disaster. We proudly serve the Lackawanna County area on a 24/7/365 basis. Call us at (570) 235-1646.

Sewer Backup Cleaning

10/31/2017 (Permalink)

Biohazard Sewer Backup Cleaning Sewer backup in this home in Scranton. Dirty water has the potential to cause health issues and should always be addressed by professionals.

Sewer backups within homes and businesses are unfortunately not uncommon. Whether it be a grinder pump, a clog or a drainage issue, they cause lots of damage. When you factor in personal contents these claims can be thousands of dollars. And we did not even mention the potential odor issues. Phew!

Northeastern Pa. with an older sewer system frequently has issues and SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and equipment to safely mitigate and restore the affected properties.

Sewerage is classified as a category (3) three water, meaning it has the potential to cause health issues under the right conditions. Dirty water also has the potential to produce harmful mold if not cleaned up properly. Therefore it is recommended that a professional cleanup be utilized. Most times the issue is greater than just the cleaning of the water. Affected contents, walls and flooring must also be addressed. Full personal protective equipment should always be worn. Deodorization, disinfection and an antimicrobial application should also be utilized to ensure long-term safety.

Be cautious. Be safe. Sewerage is a dangerous substance and needs to be treated as such. Call the professionals for piece of mind.

Pigeon Guano Clean Up.

10/24/2017 (Permalink)

Biohazard Pigeon Guano Clean Up. Pigeon guano is considered an environmental hazard due to the potential health risk associated with it.

This commercial property in Jenkins Twp, sat idle for a period time following a fire. Due to the inactivity it became a haven for pigeons. Like the old saying goes, "An idle property is the pigeons playground."

Now that the property is up for sale and a potential buyer was located, SERVPRO of Carbondale/Clarks Summit/Old Forge was employed to clean this property and ultimately to make it safe.

Pigeon guano is considered an environmental hazard due to the possible health consequences it brings. The more guano, the bigger the risk. Because of this fact, a professional cleaning company like SERVPRO of Carbondale/Clarks Summit/Old Forge should be employed. With our specialized training and equipment we are able to return the environment to a safe status and allow a potential sale to move forward.

As a full-service restoration company, SERVPRO of Carbondale/Clarks Summit/Old Forge is able to safely clean environmental hazards like pigeon guano in a safe way and thus return the living environment back to usable.

Dryer Duct Cleaning-Preventive Maintenance Programs

10/19/2017 (Permalink)

Building Services Dryer Duct Cleaning-Preventive Maintenance Programs Lint build up in dryer ducts like this become a fire hazard.

SERVPRO of Carbondale/Clarks Summit/Old Forge recently completed this dryer duct cleaning in the city of Scranton. Dirty and clogged dryer ducts are a leading cause of both home and commercial properties fires. When lint clogs the duct, heat will build and could result in a disaster.

At SERVPRO of Carbondale/Clarks Summit/Old Forge we offer preventive maintenance programs for commercial properties owners as a way to avoid these disasters. A regular scheduled cleaning/unclogging of the dryer ducts will reduce the dangers of overheating as well as increase the dryer efficiency saving both time and money.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the premier specialty cleaning company in the Lackawanna County area. Call us today for a free review of your preventive maintenance plans. We offer both dryer duct and air duct cleaning programs tailored to fit your organization's needs. Don't risk a catastrophe and have your ducts professionally cleaned.

Dryer Duct Safety Tips

10/19/2017 (Permalink)

Commercial Dryer Duct Safety Tips Dryer duct fires are a leading cause of both home and commercial fires.

DRYER SAFETY TIPS

The leading cause of home clothes dryer and washer fires is failure to clean them.

Have your dryer installed and serviced by a professional.
Do not use the dryer without a lint filter.
Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.
Rigid or flexible metal venting material should be used to sustain proper air flow and drying time.
Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, or more often if you notice that it is taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
Keep dryers in good working order. A professional to make sure that the gas line and connection are intact and free of leaks should inspect gas dryers.
Make sure the right plug and outlet are used and that the machine is connected properly.
Follow the manufacturer’s operating instructions and don’t overload your dryer.
Turn the dryer off if you leave home or when you go to bed.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre premier smoke, fire and water cleanup and Restoration Company. Due to the number of fires we mitigate and repair on a yearly basis, we now offer preventive maintenance programs for commercial properties owners for dryer duct cleaning. While disasters will occur, preparedness is the key and with proper maintenance. We can help owners and mangers become safe. #BeSERVPROSafe.  

Dryer Fires- a leading Cause

10/19/2017 (Permalink)

The leading cause of home clothes dryer fires is failure to clean them.

Some tips to prevent dryer fires:
Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.

Once a year, or if you notice that it's taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you.

Gas dryers should be inspected by a professional to make sure that the gas line and connection are intact and free of leaks.

Don't overload your dryer.

Turn the dryer off if you leave home or when you go to bed.

Unfortunately these things happen sometimes. If a dryer fire does happen to your home or business, call the professionals to clean and restore for you. We service Lackawanna County for any of your smoke, fire and water restoration and cleanup needs. 

If your Lackawanna County home or business is affected by a dryer fire, call us at (570) 235-1646. We are available 24/7 for your dryer fire emergency.

http://goo.gl/pkx8lD

Biohazard Clean-Up Capabilities

10/16/2017 (Permalink)

Biohazard Biohazard Clean-Up Capabilities technicians wearing full personal protective equipment when cleaning hazardous substances.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Carbondale/Clarks Summit/Old Forge is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guideand follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (570) 235-1646

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Trauma Cleanup

10/16/2017 (Permalink)

Biohazard Trauma Cleanup Suicide and death cleanups require specialized training and equipment to safely restore the property.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other bio-hazard contaminants that pose a serious health risk.

SERVPRO of Carbondale/Clarks Summit/Old Forge will respond immediately and has the specialized training, protective equipment and experience to safely clean trauma and crime scenes.

We recently completed a trauma cleanup for a senior living facility in Scranton, Pa. in which the fluids made the residence a health issue and professional cleanup was required. SERVPRO of Carbondale/Clarks Summit/Old Forge was able to safely and professionally clean the affected room to make it safe and inhabitable again. The team in full protective equipment removed the hazardous materials, disinfected the area and diminished the strong pungent odor.

As a professional cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge is tasked with many unpleasant but necessary jobs and having the required equipment and training is a requirement.

Should your home or business experience a crime scene or trauma situation and need a professional cleanup company, call us 24/7 at (570) 235-1646. This is just another example of why SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna County's premier specialty cleaning company. 

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Crime Scene Cleanup

10/10/2017 (Permalink)

Biohazard Crime Scene Cleanup Biohazard job require personnel protective equipment to ensure safety when dealing with hazard substances.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Carbondale/Clarks Summit/Old Forge will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today –(570) 235-1646

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Preventive Maintenance Programs-Dryer Ducts

10/6/2017 (Permalink)

Commercial Preventive Maintenance Programs-Dryer Ducts This dryer duct was a fire hazard at this Scranton apartment complex. A preventive maintenance program helps reduce the risk while saving money.

Pollutants like dust, pet hair and mold spores can travel throughout your home or business through your air duct system hindering the quality of the air you breath. SERVPRO of Carbondale/Clarks Summit/Old Forge uses a portable system of whips and brushes to thoroughly clean and deodorize your ducts. We place the HVAC system under negative air pressure to ensure that all the pollutants are removed and captured through a hepa filter. A clean duct system improves the indoor air quality and reduces allergens and odors from spreading through your home or business. 

As a fire restoration company, SERVPRO of Carbondale/Clarks Summit/Old Forge understands the dangers of clogged dryer ducts. Actually, dryer fires are a leading cause of all fires. With this knowledge, we offer dryer duct preventive maintenance programs  for commercial property owners and managers throughout the Lackawanna County area. We can scheduled regular dryer duct cleaning to reduce the risk of dryer fires. This will also improve your dryer's efficiency. Why worry when we can worry for you. Call us today to talk about a preventive maintenance program in the Scranton area. (570) 235-1646

Below is a video showing our duct cleaning process:

https://www.youtube.com/watch?v=UkXaLTRNoHE

Puff Back Season is Approaching

10/3/2017 (Permalink)

Fire Damage Puff Back Season is Approaching Here is an example of how the soot from a puff back can damage your entire property. Always call a professional restoration company.

As the nights get cooler, we will be turning on our heaters for the first time this season. If it hasn't been properly serviced, it could possibly misfire and create a puff back sending oily, sooty dirt throughout your home. These fine particles land on everything - furniture, drapes, carpets, and contents - and must be properly cleaned to avoid additional/permanent damage.

The soot from the puff backs needs to be professionally cleaned with dry sponges. Using anything else will only smear the soot and make the problem worse. Should your home experience a furnace malfunction do not attempt to clean it yourself, call the smoke, fire and water cleanup and restoration professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge. 

As a Lackawanna County's leading cleanup company, SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company available to respond to your home disaster on a 24/7/365 basis. 

Travelers Insurance- What to do after an Disaster

9/25/2017 (Permalink)

Great information from Travelers Insurance regarding what to do after after a disaster:

While most people think about preparation and what to do during an emergency, few people consider what needs to be done after a disaster occurs. The fact is, once an emergency has passed, the danger is not necessarily over. First, you need to survey your property for hazards and secure it right away to help prevent injuries or further property damage. This can help to expedite the rebuilding process. The following tips can help with your recovery following an emergency event.

  • Make sure everyone is safe. Stay tuned to local authorities until an official "all clear" is given. If you were evacuated, return only after authorities advise it is safe to do so.
  • Look for broken glass and sharp objects, and avoid downed power lines. Never touch anything in contact with power lines, including water or puddles that may be near the downed lines.
  • If warranted, have a qualified individual check for gas leaks or electrical system damage. Report any problems to the applicable utility companies right away.
  • Protect your property from further damage. Arrange for reasonable temporary repairs. Board up broken windows to help protect against vandalism or additional weather damage. Take photos of the damage and save all bills and materials receipts. Do not make permanent repairs until the insurance adjuster has reviewed the damage.
  • Throw out questionable food. Discard any food that has come in contact with contaminants, such as flood water. If the power is out, make sure to leave the freezer and refrigerator closed to keep food cold for as long as possible.
  • Report your claim immediately. The sooner you call your insurance carrier, the sooner they can respond. Be sure to speak to a claim professional before hiring a contractor to make permanent repairs. When choosing a contractor, select one who is licensed.
  • Refuel portable generators with caution. Turn off the generator and let it cool down before refueling. Fuel spilled on hot engine parts could ignite.

http://travl.rs/2xvGsd9

Hoarding and Biohazard

9/22/2017 (Permalink)

Biohazard Hoarding and Biohazard What this homeowner thought was a hoarding situation turned into a biohazard. It takes a company with the proper training and equipment to safely adr

Sometimes things become overwhelming and situations get unmanageable. When these times happen it's time to call SERVPRO of Carbondale/Clarks Summit/Old Forge to get the professional help needed.

This current situation is of a homeowner in Throop that went to check on an elderly tenant and sadly found that she was not doing too well. After addressing her situation his next task was the house, but where to begin?

Many hoarding situations become a biohazard area and a non-trained person should not attempt to clean. At SERVPRO of Carbondale/Clarks Summit/Old Forge we have the specialized training and certifications to safely and professionally address a hoarding and biohazard situations. We help make it "Like it never even happened."

So if you find yourself in an unmanageable and overwhelming situation call us. We are the Lackawanna County's leader in specialty cleaning and have the expertise, equipment and training to handle a hoarding situation like this example. Don't place yourself in danger. Call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge. We are "Always here to help".

So You Found Mold, Now What?

9/19/2017 (Permalink)

Mold Remediation So You Found Mold, Now What? Mold from a untreated water disaster can be the ideal conditions for mold to grow. here it is manifesting itself onto the walls of this home .

So You’ve Found Mold, Now What?

The first thing you will want to do is determine the severity of the mold growth. The biggest red flag will be a musty or moldy smell. If this odor is present, you have mold. The second and most obvious tell-tale sign will be spotty, mold stained walls, floors, ceiling, etc.

Next, you will want to determine the source of the mold growth. Has a water leak occurred or was the mold as a result of home inactivity? If a water leak has occurred, it must be fixed as soon as possible. If the presence of mold is obvious, the most common practice for real estate agents is to have a third party inspection to assess the situation. Some agents have found it helpful to have the inspection conducted before putting the house on the market. This way, if a mold problem is found, it will give them a chance to properly assess the problem and determine the proper steps to remediate. If you do choose a mold remediation company, always look for qualified specialists that will follow the EPA guidelines for mold clean up. [EPA 402-K-02-003] (Note: It is NEVER recommended to use chlorine bleach (commonly known as laundry bleach) to treat mold growth. Bleach is extremely toxic and will only make the mold return worse than before.) A knowledgeable inspector will recommend cleaning the mold with a non-toxic detergent and then applying a moisture barrier to prevent any future mold growth. I can’t emphasize how important this step is and how it must not be overlooked. Cleaning is NEVER enough with mold. Applying a moisture barrier will keep away further mold growth and protect future homeowners from the many health hazards of toxic mold exposure. In some cases, if the mold has spread into the internal structure of the home, you may need to contact additional services to replace or repair the materials affected.

Review the Following Tips To Reduce Liability and Feel Confident You Have Taken the Proper Steps To Treat Mold

  • During your personal inspection of the home, always pay attention to the presence of mold or mildew odors.
  • Remember, cleaning is never enough! Dead or alive, mold spores can still remain allergenic. Always insist on a moisture barrier that penetrates deep into the cleaned material to protect against future mold growth.
  • Always be weary of an inspector or remediation company that recommends the use of bleach to clean mold. The EPA and OSHA have advised against the use of bleach as an effective means to clean mold. [http://www.epa.gov/mold/mold_remediation.html] [https://www.osha.gov/dts/shib/shib101003.html]
  • It is always good to insist that a potential buyer have his or her own independent inspection conducted. If it is agreed upon that the buyer will remediate the problem, never settle for the “what if’s” in an unqualified mold remediation company. Educate the buyer! Share your knowledge about the hazards of bleach and help them decide on the proper products/company to use. In some states, real estate agents can be liable for years after the sale of a home. Using the proper products to clean and prevent mold will give you the peace of mind that the job was done correctly and the mold will not return.

Equipped with the basic knowledge of mold and how to properly treat and prevent it, you will be much better prepared to tackle disclosure and possible liability issues.

If you need advice call SERVPRO of Carbondale/Clarks Summit/Old Forge, Lackawanna Counties premier mold Remediation Company. 

5 Things Facility Managers Should Know About Preparing for a Natural Disaster.

9/11/2017 (Permalink)

Courtesy of the National Fire Protection Agency (NFPA): We have just experienced two major hurricanes here in the United States over the last several weeks, and are sure that there will be more natural disasters in our future. The responsibility for preparedness is a whole-community approach that rests on the shoulders of many stakeholders.  Each segment of the community has a role in prevention, mitigation, response, continuity and recovery that can be addressed in a holistic manner.  Facility managers are a vital cog in this chain. NFPA 1600, Standard on Disaster/Emergency Management and Business Continuity Programs, one of NFPA’s most widely implemented standards, establishes a common set of criteria that sets a foundation for disaster management, emergency management, and business continuity programs using a total program approach (plus the PDF version of this standard is free to download!). Here are five things to consider as you prepare, respond, and recover from a major hurricane:   1) The most important thing to do is prepare and know you are part of a larger community and you need to help each other.  As outlined in chapter 5 of NFPA 1600, Standard on Disaster/Emergency Management and Business Continuity/Continuity of Operations Programs conduct a risk assessment, business impact analysis, and resource needs assessment before the event occurs. This will give you an idea of what you are facing and what you will need prior to the event.  2) Know your stakeholders; These are the people that utilize your facility every day. Poll them to know what their plans are and let them know what yours are. Keep track of those that are staying and make sure to account for anyone with access and functional needs. 3) Talk to your neighbors; keep track of local emergency management’s instructions and follow them. If you have capabilities and services to offer, let them know. Also, if you have resource needs, let them know. Being a good neighbor for others may save the life of one of your stakeholders or that of one of your neighbors in the event of a disaster. 4) Communicate;  As early as possible, activate your plan and make sure that your stakeholders are aware of it.  Assure that they know their roles and expectations if any.  If you are operating a facility that is a critical infrastructure location, make sure that your on-duty staff have (to the best of their ability) secured the safety of their family and pets so that they can focus on the tasks at hand. Be sure that your support of this effort is communicated to them.  For more see NFPA 1600 Annex K.5.) Trust the plan, but don’t let it hold you back; Even the best and smartest emergency preparedness planner can’t think of everything, and we know that mother nature isn’t interested in their best intentions.  Your plan may be a script, but you will need to be flexible and make decisions and improvisations based on the need of the event.   At the end of the day remember:   

  • The time of the emergency is not when you should be exchanging business cards for the first time with your local partners. 
  • Take care of you and your own first, so you can focus on the rest. 
  • All plans and activities are fluid and dynamic based on the needs of the event.    

Floods Ready.Gov

9/8/2017 (Permalink)

Water Damage Floods Ready.Gov An indoor flood caused by a busted water pipe. We were called by the facilities director to ensure the building was safe for and dry.

Information courtesy of https://www.ready.gov/floods

Floods

This page explains what actions to take when you receive a flood watch or warning alert from the National Weather Service for your local area and what to do before, during, and after a flood.

Know your Risk

What

Flooding is a temporary overflowing of water onto land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snowmelt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflow of levees, dams, or waste water systems, Flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Where

Flooding can happen in any U.S. state or territory. It is particularly important to be prepared for flooding if you live in a low-lying area near a body of water, such as near a river, stream, or culvert; along a coast; or downstream from a dam or levee.

When

Flooding can occur during every season, but some areas of the country are at greater risk at certain times of the year. Coastal areas are at greater risk for flooding during hurricane season (i.e., June to November), while the Midwest is more at risk in the spring and during heavy summer rains. Ice jams occur in the spring in the Northeast and Northwest. Even the deserts of the Southwest are at risk during the late summer monsoon season.

Basic Safety Tips

  • Turn Around, Don’t Drown! ®
  • Avoid walking or driving through flood waters.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.

  • If there is a chance of flash flooding, move immediately to higher ground.

  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.

  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

Flood watch

Flood Watch = “Be Aware.” Conditions are right for flooding to occur in your area.

Steps to Take

  • Turn on your TV/radio. You will receive the latest weather updates and emergency instructions.

  • Know where to go. You may need to reach higher ground quickly and on foot.

  • Build or restock your emergency preparedness kit. Include a flashlight, batteries, cash, and first aid supplies.

    Prepare Your Home

  • Bring in outdoor furniture and move important indoor items to the highest possible floor. This will help protect them from flood damage.

  • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.

  • If instructed, turn off your gas and electricity at the main switch or valve. This helps prevent fires and explosions.

Flood warning

Flood Warning = "Take Action!"  Flooding is either happening or will happen shortly.

Steps to Take

  • Move immediately to higher ground or stay on high ground.

  • Evacuate if directed.

  • Avoid walking or driving through flood waters. Turn Around, Don’t Drown! Just 6 inches of moving water can knock you down and one foot of moving water can sweep your vehicle away.

After a flood

  • Return home only when authorities say it is safe.

  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.

  • Do not attempt to drive through areas that are still flooded.

  • Avoid standing water as it may be electrically charged from underground or downed power lines.

  • Photograph damage to your property for insurance purposes.

When it is not flooding: Make a flood plan

  • Know your flood risk

  • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.

  • Make a flood emergency plan for the relevant type/s of local flood risk with plans such as evacuation, shelter, locations for high ground.

  • Build or restock your emergency preparedness kit, including a minimum of 3 days of food and water, flashlight, batteries, cash, and first aid supplies.

  • Consider buying flood insurance.

  • Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7/365 to meet any flood disaster at your home or business in the Lackawanna County area.

WNEP News Story-Allied Services

9/4/2017 (Permalink)

When a water disaster affects a prominent Scranton business, SERVPRO of Carbondale/Clarks Summit/Old Forge gets the call and some extra news publicity as well. It is always a bonus when our hard working crews can be recognized locally with a news story outlining the work we do on a daily basis helping homes and businesses recover from disasters.

Allied Services outpatient clinic experiences a busted sprinkler head in it's Dickson City location. We were able to respond to the call and limit their business interruption. Responding quickly saves time and money and SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7/365. We are always "Here to help".

WNEP was kind enough to do this story showcasing our franchise.

The SERVPRO team being interviewed on WNEP-TV regarding the current cold spell and broken pipes. SERVPRO-WNEP TV Story

http://wnep.com/2015/02/24/busy-cleaning-up-after-water-pipes-burst/

Benefits of Cleaning Your HVAC Duct System

9/4/2017 (Permalink)

Building Services Benefits of Cleaning Your HVAC Duct System This is a picture of an HVAC duct before we cleaned it. How is your indoor air quality?

Top Benefits of HVAC Cleaning

NADCA’s rule of thumb for consumers is that “if your ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Below are some other reasons homeowners choose to have their air ducts cleaned.

Indoor Air Quality

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. In a typical six-room home, up to 40 pounds of dust is created annually through everyday living. Your heating and cooling system is the lungs of your home. The system taken air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Energy Savings

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's premier specialty cleaning company. We provide free estimate for any air duct cleaning and offer preventive maintenance programs for both air and dryer ducts. We service all of Lackawanna and  Susquehanna Counties.

Speciality Cleaning is Our Speciality

9/4/2017 (Permalink)

Biohazard Speciality Cleaning is Our Speciality When the job is too dangerous, call us. We have the specialized training and equipment to handle any size disaster.

SERVPRO of Carbondale/Clarks Summit/Old Forge does more than just smoke, fire and water cleanup and restoration. We are a specialty cleaning company with the motto: "If you can't clean it....We will."

If a home or business is a product of a hoarding situation or the tenant has lost the ability to maintain it, call us at (570) 235-1646. Unfortunately, many of these situations turn into bio-hazard situation and become serious health issues. SERVPRO of Carbondale/Clarks Summit/Old Forge has the equipment and training to meet the demands for these types of jobs.

From hoarding, vandalism to crime scene and death cleanup we have the training and expertise to handle the situation.  If the job is too big or too dangerous call us and let a specialty cleaning company like SERVPRO of Carbondale/Clarks Summit/Old Forge help make it "Like it never even happened." We service Lackawanna and Susquehanna counties 24/7/365. 

September is National Preparedness Month

9/1/2017 (Permalink)

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). here at SERVPRO of Carbondale/Clarks Summit/Old Forge we believe this is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO of Carbondale/Clarks Summit/Old Forge points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.*

"Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more -- information that can save emergency responders precious time and help contain damage and minimize injury."

Because SERVPRO of Carbondale/Clarks Summit/Old Forge knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO® Emergency READY Program to help business owners create an Emergency READY Profile® (ERP) for their facility, at no charge. The business owner works with SERVPRO of Carbondale/Clarks Summit/Old Forge to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO free smartphone app.

"For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes," said Steen. "With an ERP in place, SERVPRO's Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery."

SERVPRO of Carbondale/Clarks Summit/Old Forge professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on the SERVPRO® and the SERVPRO® Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

http://www.fema.gov/protecting-your-businesses

Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for your no cost/no obligation Emergency Readiness Plan. (570) 235-1646 to schedule an appointment. Proudly serving the businesses of Lackawanna County.

Why Clean Your HVAC Ducts?

8/31/2017 (Permalink)

Building Services Why Clean Your HVAC Ducts? An inside of an HVAC duct line at a business in Scranton.

Top Benefits of HVAC Air Duct Cleaning NADCA’s rule of thumb for consumers is that “if your ducts look dirty, they probably are,. Below are some other reasons homeowners choose to have their air ducts cleaned.

Indoor Air Quality: Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. In a typical six-room home, up to 40 pounds of dust is created annually through everyday living. Your heating and cooling system is the lungs of your home. The system takes air in and breathes air out. Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work. While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies. Energy Savings According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use. When an HVAC system is clean, it doesn't have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton areas premier specialty cleaning company. We offer free estimates and competitive rates. Call us at (570) 235-1646. 

http://nadca.com/en/why-clean-air-ducts#

Prevent Mold Growth Inside the HVAC Duct lines

8/31/2017 (Permalink)

Commercial Prevent Mold Growth Inside the HVAC Duct lines An inside view of an HVAC duct line at a business in Scranton, PA.

Prevent Growth of Mold in Your Heating and Air Conditioning System

Depending on the situation and where the mold tends to grow, keep in mind the following principles of mold prevention in your heating and air conditioning system:

  • Change the air filter regularly, typically every 2-3 months.  Filters capture fine particles, which can create a place for mold to grow.
  • Run a dehumidifier.  This is helpful, especially in areas that tend to be damp and cool.
  • Insulate if possible.  By insulating air ducts, especially in a damp place like crawl spaces, the air immediately around the duct will be kept at a similar temperature and will reduce the amount of condensation.  This works for cooling coils also.
  • Hire a professional to clean the HVAC system, including the air ducts. 

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton areas premier specialty cleaning company. We do both mold remediation and duct cleaning (dryer and air) and service the Lackawanna county area and offer free HVAC duct cleaning estimates.

Dryer Duct Preventive Maintenance

8/31/2017 (Permalink)

Commercial Dryer Duct Preventive Maintenance Above is a picture of the amount of lint we pulled from a recent dryer duct cleaning at a hotel in Scranton. Fire hazard!

Dryer vent cleaning is something that is becoming more common as more people become aware of the fire hazards that go along with lint buildup. If you begin to notice that the drying times are increasing you may want to inspect your dryer ducting. Dryer vent cleaning can not only help prevent a fire it can also save you some money and reduce the wear and tear on your dryer. Here is a few simple things that you can check for it you suspect that your dryer vent has lint buildup.

1. Check the dryer vent

Take a look at the dryer vent cap or hood. Make sure there are no visible obstruction and remove anything that may be in the way. The flap open easily when the dryer is on. If it is not it may have to be taken off and cleaned or if the flap is not working properly it may need to be replaced.

2. Check the condition of the ducting

If there are any big dips in the dryer ducting disconnect the duct and clean out any lint build up. Make sure that none of the ducting is crushed or damaged. If there are any areas that are bent or badly crushed they should be replaced because lint will collect there more quickly. The more restrictions there are the harder your dryer will work to dry clothes.

3. Check the back of the dryer

Pull the dryer out and disconnect the duct. Look into the dryer and into the pipe. Vacuum out any lint build up in the back of the dryer. If the buildup in the ducting is minimal you can vacuum that out as well. If there is quite a bit of lint built up the entire ducting should be cleaned either with a DIY vent cleaning tool or by a professional. 

4. Clean the lint trap

Keep the dryer’s built in lint trap clear. Cleaning the lint trap after every load will minimize the amount of lint that gets into the ducting.

5. Look for installation problems

Make sure that the dryer ducting is not held together by screws. Using screws when installing a dryer vent is not recommended because screws will catch a lot of lint. If something is needed to hold the ducting together use foil tape.

Dryer vent cleaning tools

There are kits available at your local home improvement store or hardware store that can make vent cleaning easier for the do it yourselfer. Lint cleaning kits can come in many lengths and can help you clean out the ducting so you may not have to call a professional. The shop vac attachment is nice in these kits because you can have it sucking on one end of the duct while you use the brush to knock lint from the sides of the pipe and into the shop vac.

Professionals vent cleaning

Pulling your dryer ducting apart every 6 months to 1 years can be a bit of a chore but it is recommended. There are professionals that will come in a clean out your dryer vent. It might be a good idea to call around and get some prices to save yourself a lot of work especially if you have a long dryer duct. Having the piece of mind of having a professional do the job can be worth the money as well. Routine cleaning by professionals is often done from the outside with an air propelled snake through the vent. All the lint is caught in a special bag. Cleaning can also be done from the dryer side if needed or if any problem areas are detected.
SERVPRO of Carbondale/Clarks Summit/Old Forge offers preventive maintenance programs on both HVAC and dryer ducts. Call us today for a free estimate. "An ounce of prevention is worth a pound of cure."
 

Tarp-up for Safety and Security

8/31/2017 (Permalink)

Building Services Tarp-up for Safety and Security Our technicians tarping this room following a house fire in Scranton.

SERVPRO of Carbondale/Clarks Summit/Old Forge responds to emergency calls 24 hours a day, 365 days per year. We are an emergency services company available for tarping and board-up service to protect and secure your home or business following a fire disaster.

A fire-damaged structure must be secure since these unoccupied structures become a target for crime. Our services include the boarding-up of all windows and doors as well tarping the roof when necessary. This not only secures the property but also protects against additional damage and saves the integrity for any investigation that may occur.

SERVPRO of Carbondale/Clarks Summit/Old Forge is  Lackawanna counties leading fire, water, and smoke cleanup and restoration company. Proudly serving all of Lackawanna and Susquehanna counties. Call us if your home or business needs to secured at (570) 235-1646. We help make it "Like it never even happened."

4 Signs You Have Mold

8/29/2017 (Permalink)

Mold Remediation 4 Signs You Have Mold Untreated water damage lead to this mold infestation at an unoccupied home in Forrest City.

Drive through any random neighborhood, and you’re bound to come across at least one home with a mold problem. Many people have little or no knowledge about mold. They’re too busy working and raising a family to think about whether or not they have any in their home. Should the problem go unchecked, they may end up with a serious, expensive problem. Don’t let this happen to you. Be aware of the warning signs.

You Recently Had Water Damage

Did you know that mold can appear after water damage as quickly as 24-48 hours? It can! If you recently had water damage, or even a water leak, it’s always a good idea to 1. fix the leak and damage and 2. keep your eye out for mold! Recent water damage might be a sign that you have mold. Be cautious and keep your eyes out.

Allergy Symptoms Emerge From People in Your Household

If a member of your family displays allergy symptoms, this may be a sign that there is mold present in your home. Do their eyes water when they enter a certain room? Have they ever felt listless or congested? When they leave the house, what happens? Many symptoms go away when a person leaves to run errands or work. While it’s possible for someone to simply have a cold, it’s important to pay attention. Don’t dismiss health issues or assume you’re paranoid.

You See Mold

Mold could be anywhere in your home. If you spot a patch out in the open, this is a sign that may you have a big problem on your hands. If mold exists where you can see it, there may be mold in hidden areas. It’s not hard to distinguish mold from soap scum in your shower or bathtub. However, in the basement, cellar, or garage, mold may blend in with the color of the walls or flooring. If you feel you can’t scour the house alone, ask someone to assist. Damp places are a breeding ground for mold, so check in these areas first.

A Strange Odor Is Present

When you step into your home after a long day, do you smell something unusual? You may assume that a skunk is hiding in the bushes near the door. Perhaps you believe that your spouse burned dinner or needs to take a shower. But strange and persistent odors may be a sign that mold hides within the walls or under the furniture.

Don’t assume that mold could never exist in your home. No matter how persistent you are with your cleaning schedule, mold may still grow. Be aggressive when you search and take action when necessary. The health and happiness of your family should take center stage.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's premier mold remediation company.

Real Estate Agents and Mold

8/29/2017 (Permalink)

Mold Remediation Real Estate Agents and Mold Excessive moisture in this home in Dickson City was the cause of this mold intrusion. We were called by the insurance company to remediate it.

As the number of foreclosed homes continue to rise, so does a BIG problem for real estate agents – MOLD.

Foreclosed homes are more susceptible to mold due to the “closed up” conditions the home is left in. In our normal day to day lives, we go in and out of our homes promoting a natural ventilation. This daily ventilation sucks the moisture out of our home up into the attic and out through the roof. This process is known as the stack effect.

Empty homes, on the other hand, are sitting inactive season after season without proper ventilation. If moisture is trapped inside the home, you are sure to have mold growth. If you are in real estate, you are well aware that this has become an increasingly important issue for you for several reasons.

  1. Our modern energy efficient practices. In the 1970’s energy became expensive. So we began to build buildings and homes that were tight, designed to maximize energy efficiency. The down side of this building method was realized fairly soon after. The byproduct of this type of construction was poor ventilation, mold, and problems with indoor air quality. These tightly sealed buildings essentially trap moisture inside, restricting the home from “breathing”, creating the perfect environment for mold growth.
  2. Litigation and liability activity has significantly increased as public awareness of the dangers of mold exposure have grown. Caveat Emptor is all but a thing of the past in real estate. The operative phrase now is “sellers beware” as more and more states are requiring that home sellers provide a potential buyer with a property disclosure form listing any conditions and information known to the seller that often times can hinder a sale. Failure to do so is serious business that could even result in civil or criminal action. If mold damage is on the list, most potential buyers will thank you for your time and move on.
  3. Recent findings suggests apartment rentals are on the rise. Younger people are finding it more appealing to have a landlord remediate a mold/structural issue than to attempt to tackle it themselves.

As we are all aware, the presence of mold within a home will stall the closing process of any home sale and a professional remediation company is needed. Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We are the Scranton's area leader in mold remediation company.

What is a Hydroxyl Generator

8/29/2017 (Permalink)

Cleaning What is a Hydroxyl Generator A Hydroxyl Generator helps kill odor molecules from any odor. Here we are using one at a recent fire in Scranton.

A hydroxyl generating systems are a new green technology, and the industry's most advanced solution for eliminating odors, purifying the air, and decontaminating surfaces and contents. The Odorox® systems are scientifically confirmed, field proven, and disruptive to all conventional deodorization and cleaning technologies.


Hydroxyls (OH) are safe, naturally occurring molecules that are created in our atmosphere when the sun’s ultraviolet rays react with water vapor. They play a critical role in cleaning the earth's atmosphere and are often referred to as the "detergent" of the atmosphere. They can be used to kill bacteria, viruses and mold, and to break down volatile organic compounds (VOCs), chemical fumes, gases, vapors and unpleasant odors. Through the use of patented UV technology, Odorox® replicates the natural production of hydroxyls to eliminate biological and chemical contaminants.


Odorox® technology has successfully been implemented in a wide array of applications including residential and office complexes, hotels, disaster restoration, sewage treatment plants, locker rooms, fat rendering plants, meat processing plants, and commercial beverage production facilities.

Bathroom Mold

8/25/2017 (Permalink)

Mold Remediation Bathroom Mold Mold from excessive moisture issue at an apartment complex in the city of Scranton.

Mold is a common problem in households and businesses across the world. No matter where you go, you’re bound to come across mold in some capacity. Bathrooms are a breeding ground for mold due to the high amount of moisture in the atmosphere. But it’s not just about a few green spots on the wall. If left alone, mold may spread to other parts of your home, causing severe health problems. How can you prevent mold from developing?

Allow For Proper Ventilation

If you have a large family, the shower may be used several times a day. Steam may spread to every corner of the room multiple times. If the steam stays trapped in one area, mold has a greater chance of developing. To prevent this from occurring, make sure your bathroom has good ventilation. During the warmer months of the year, consider opening a window. Leave the door open a crack if possible. Encourage everyone in the house to take on this habit.

Run Fans after You Shower

It’s not enough to open a window. If you truly wish to keep mold at bay, run fans in the room and the adjoining rooms. Don’t give water a chance to settle. Fans circulate the air and dry any surfaces. In such conditions, mold has a smaller chance of popping up in your bathroom. If you don’t have a fan in your bathroom, the fans in the other rooms can at least keep the mold from spreading. Do this whenever you shower – even during the summer.

Clean the Bathroom At Least Once a Week

Dust is a food for mold. It’s important to wipe away dust at least once a week. Use an all-purpose cleaner for the best results. Spray the sinks, toilet, mirrors, counter tops, and walls. Don’t forget to give attention to the tiles in your tub. It may take some time to get the job done properly, but it’s worth it in the end. Ask a family member or friend for help if you feel you can’t do it alone.

Mold is a real problem, one that people around the planet deal with on a daily basis. But you don’t have to let the mold take over your bathroom. If you know how to prevent it, you can save yourself from stress. The information above can get you started.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania premier mold remediation company. Remember we also do smoke, fire and water cleanup and restoration.


Eliminating Troublesome Odors

8/25/2017 (Permalink)

Biohazard Eliminating Troublesome Odors Utilizing a hydroxyl generator to treat an odor issue in the basement in the property in Scranton.

Detecting the source of the smell is the first remedy in eliminating any troubling odor situation. While you are able to certainly smell it, finding it is sometimes a more difficult task.

SERVPRO of Carbondale/Clarks Summit/Old Forge Lackawanna County's premier specialty cleaning company will find the source of your odor and determine the best methods to neutralize and eliminate the odor from your home. Whether it be a dead animal in the wall, troubling animal excrement or a skunk in your basement we have the experience and specialized equipment to eliminate and/or neutralize the odor.

Experience matters. Our certified technicians can find and eliminate the source and then treat the lingering aftereffects of the odor. By employing the use of a fogging agent to pair with the odor molecules or a hydroxyl generator to literally zap the odor molecules we can return your living or working environment back to a safe and healthy space. 

If your or property is experiencing a bothersome odor issue, call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge.

HVAC Cleaning-Indoor Air Quality

8/25/2017 (Permalink)

Building Services HVAC Cleaning-Indoor Air Quality An actual HVAC air duct prior to a cleaning. This is the indoor air which is circulating throughout the home.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO of Carbondale/Clarks Summit/Old Forge certified HVAC technicians routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO of carbondale/Clarks Summit/Old Forge will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning contact your local SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. proudly inspecting and cleaning dirty HVAC ducts for 10 years in the general Lackawanna County area. 

Erie Insurance- 5 Souces of Water Damage

8/15/2017 (Permalink)

You’re probably familiar with the most common sources of water leaks in the home like faulty roofs, toilets and pipes.

But there are other sources of water leaks out there you may not know about. And they can cause serious damage if left unattended.

Sources of water leaks

Before we reveal the five sources, it’s first helpful to know signs that your house might have a water leak. In addition to obvious signs such as seeing stagnant water or a water mark on a wall, other signs of water leaks include:

  • Mold or mildew growth.
  • An unusually high water bill.
  • A warm spot on the floor, which could signal a hot water pipe leak. (This is especially common on concrete slab floors.)
  • The sound of water running when nothing is turned on.
  • Foul odors emanating from floors, walls, drains or sewers.
  • Cracks in your home’s foundation. (This could also be caused by frost heave.)

Causes of water leaks

Here are five causes of water leaks–and how you (or your plumber) can get a handle on them.

The source: Your outdoor hoses
The cause: Weak connections or frost damage can cause leaks.
The fix: Inspect the connection at the spigot for any loose connections; if you notice a loose connection, replacing the washer can ensure a tighter fit. (Tightening with a wrench and pipe tape is another option.) If that doesn’t work and you have in-ground irrigation, it’s possible freezing weather damaged things. Call a professional for help with this one. (And always make sure to drain water out of your hose bib to prevent frozen pipes.)

The source: Your dishwasher
The cause: Leaks happen when water pools or the door doesn’t shut right.
The fix: A simple door leak can be fixed by replacing the dishwasher’s gasket, tightening the hose connection and checking to make sure you’re using the right detergent for your dishwasher. If leaks are still happening, call a pro.

The source: Your air conditioner or HVAC system
The cause: Some reasons why air conditioners leak include wrong installation, ice accumulation on the indoor evaporator and poor drainage.
The fix: A few DIY actions you can take include changing the air filter about every other month, making sure the condensate line is free of kinks and obstructions and investing in a dehumidifier if you notice condensation on your unit. Still, you’ll probably want to call a heating and cooling professional if you notice that your AC isn’t running well or leaking.

The source: Your refrigerator
The cause: The copper pipe that brings in water to make ice might have an unsecure connection somewhere. Other causes include a clogged drain hole (the passage that whisks away water from ice making operations). If your fridge is in an unheated garage, basement or porch, excess condensation could be forming when the heat from the motor mixes with the cold air.
The fix: You can try to tighten any loose connections by hand or with a wrench. If cold air is the culprit, seriously consider moving your fridge into a heated area of your home. If you suspect the drain hole, pour in a mild mixture of soapy water and ammonia followed by water to flush it out. If this doesn’t work, call a professional.

The source: Your washing machine
The cause: Weak washing machine hoses can break while seals on front-loading machines can wear out over time.
The fix: Replace your washing machine hose about every five years (make sure to buy a tough reinforced steel-braided hose) and replace the gasket on your front-loading door if it looks worn or permits any water to leak.

Added protection against water intrusion

Worried about water getting into your home and causing damage? If so, consider adding a Sewer and Drain Backup endorsement to your homeowners policy. It provides coverage if water or sewage back up into your house through sewers or drains, or overflows from inside a sump pump or other system designed to remove water that drains from your foundation.

http://www.eriesense.com/water-leaks/#.Uzm9mPldV8F

Preventing Electrical Fires

8/15/2017 (Permalink)

SERVPRO of Carbondale/Clarks-Summit/Old Forge, the Scranton/Wilkes-barre premier fire, water, smoke and mold cleanup and restortaion company is encouraging homeowners to follow this simple steps in the hopes of preventing unneccassry house fires.

Your home may be your castle, but even the coziest castles can harbor scary secrets—especially when it comes to your electrical system. Wires, circuit breakers, outlets, plugs…even as a longtime homeowner, can you be sure everything is safe and up to code?

“Certain hidden problems—sometimes found in older homes or ones with do-it-yourself renovations—could be putting you in harm’s way,” warns Dave Borowski, spokesperson for Direct Energy. Here’s a checklist of things in your home that might be major electrical dangers.

Wires not properly grounded: All home wiring should have a ground provided: i.e. your circuit breaker box has power supply wires and separate wires that run to a metal rod driven into the ground, so all grounded wiring eventually connects to this “ground” source. The idea? An electrical current always seeks the most efficient pathway to the ground (earth) and grounding provides an easy and safe access route in the event of a product failure. But if any circuit isn’tgrounded, an electrical current can stray away from this intended path, connect to your body instead, and cause serious injury.

Aluminum wiring:It’s been illegal in most applications since 1978, but aluminum wiring—cheaper than copper—was popular in the early ’70s. Cheaper, yes, but unlike copper, aluminum is soft and malleable; it pulses and becomes loose. “So aluminum wires can easily get overheated; they could burn right into the wall and catch the house on fire, or cause other damages,”Borowski says.

Older homes or homes with remodeled additions: If your home was remodeled anytime in its history, the work may have been done by a do-it-yourself person—or perhaps by a contractor who didn’t secure the right permits or follow proper codes. “Maybe someone wanted to enclose a garage, found a plug in the wall, and just stole power from that plug, which is also servicing the living room or bedroom,” says Borowski. If all these outlets are connected to one wire, that wire’s capacity may be exceeded, and it can overheat.

The wrong size circuit breakers: Circuit breakers are a safety device, designed to trip—or turn off the power to a particular item or outlet—if too much electricity is flowing through a particular wire. Danger can result if there’s a mismatch between the size of the circuit breaker and the size of any wire, says Borowski.

How to Reduce Flood Damage

8/9/2017 (Permalink)

Storm Damage How to Reduce Flood Damage A broken water pipe filled this business with water damage in Scranton, PA

Flood season is quickly approaching-Preparedness is the key.

BUILD WITH WATER-RESISTANT MATERIALS

Water-resistant materials can withstand direct contact with floodwaters for at least 72 hours without being significantly damaged and sustaining little more than low cost or cosmetic repair, such as re-painting.

DRY FLOOD-PROOF YOUR PROPERTY

  • Dry flood proofing protects the building by “sealing” the building so flood waters can’t enter:
  • Applying a waterproof coating or membrane to exterior walls.
  • Installing watertight shields over all openings, including windows and doors.
  • Anchoring the building to resist flotation.
  • Strengthening walls to withstand flood water pressures and flood debris.
  • Install a sump pump and foundation drain system.

ADD A WATERPROOF VENEER TO EXTERIOR WALLS

Protect your property from shallow flooding by adding a waterproof veneer, a brick backed by a waterproof membrane is one example, and sealing all the openings.

RAISE ELECTRICAL SYSTEM COMPONENTS

Raising electrical system components above the anticipated flood level will help prevent damage to the electrical system and helps avoid the potential for fire from short circuits in flooded systems. All components should be raised at least 1 ft. above the 100-year flood level.

ANCHOR FUEL TANKS

Unanchored fuel tanks outside your property can damage your building or be swept downstream, damaging other properties. The supply line to an unanchored tank in your basement can tear free and fuel can contaminate your basement. Make sure that fuel tanks are properly anchored.

RAISE OR FLOODPROOF HVAC EQUIPMENT

Floodwaters can extensively damage heating, ventilation, and cooling (HVAC) equipment. The extent of the damage depends upon the depth of flooding and how long the equipment is underwater. A good way to protect the HVAC equipment is to move it to an upper floor or build a flood proof wall around the equipment.

INSTALL SEWER BACKFLOW VALVES

Flooding in some areas can cause sewage from sanitary sewer lines to back up through drain pipes. Backflow valves are designed to block drainpipes temporarily and prevent return flow into the house.

PROTECT WELLS FROM CONTAMINATION BY FLOODING

Floodwater that enters a well can contaminate it and make the water unsafe to drink. A licensed well drilling contractor can inspect your well and suggest improvements

Dry Ice Blasting a Fire Damaged Garage

8/8/2017 (Permalink)

Dry ice-blasting is a form of carbon dioxide cleaning, where dry ice, the solid form of carbon dioxide, is accelerated in a pressurized air stream and directed at a surface in order to clean it. An alternative media for non-abrasive blasting is water-ice, known as ice blasting.

The method is similar to other forms of abrasive blasting such as sand blasting, plastic bead blasting, or sodablasting substituted for dry ice as the blasting medium. Dry-ice blasting leaves no chemical residue as dry ice sublimates at room temperature.

Dry-ice blasting involves propelling pellets at extremely high speeds. The actual dry-ice pellets are quite soft, and much less dense than other media used in blast-cleaning (i.e. sand or plastic pellets). Upon impact, the pellet sublimates almost immediately, transferring minimal kinetic energy to the surface on impact and producing minimal abrasion. The sublimation process absorbs a large volume of heat from the surface, producing shear stresses due to thermal shock. This is assumed to improve cleaning as the top layer of dirt or contaminant is expected to transfer more heat than the underlying substrate and flake off more easily.

The efficiency and effectiveness of this process depends on the thermal conductivity of the substrate and contaminant. The rapid change in state from solid to gas also causes microscopic shock waves, which are also thought to assist in removing the contaminant. Dry Ice Blasting is non abrasive, non conductive and non flammable. Dry Ice Blasting generates no additional waste or secondary contamination unlike media and water blasting.

http://bit.ly/2vfwv4g

Preventive Maintenance-Washing Machines

8/4/2017 (Permalink)

Water Damage Preventive Maintenance-Washing Machines A washer machine was leaking on the second floor of this home in Dickson City.

Washing machine leaks are one of the most common causes of flood damage in a home, and can result in significant damage not only in the laundry room but also in adjacent rooms and areas.  The following precautionary steps can be taken in an attempt to prevent a leak: 

 1) Replace rubber and plastic hoses with reinforced steel braided hose, check connections periodically to make sure all connections are secure and replace the hoses every five years, 2)  Turn off the water supply to the washing machine when you will be leaving the house for an extended  period of time, 3) Ask your plumber about replacing any screw-type water-supply valves with easier to operate “dual-ball valves, “ which are also easier to operate.

SERVPRO of Carbondale/Clarks Summit/Old Forge as an emergency response company has been called to many water disasters which were the result of a washer malfunction. If your home has a flood stemming from a washer machine call the Lackawanna County's leader in water damage mitigation.

Stubborn Urine Odor Treatment

8/3/2017 (Permalink)

Biohazard Stubborn Urine Odor Treatment A Hydroxyl Generator is a specialized machine which uses ultraviolet rays to kill odor molecules.

Urine staining and the associated odor are a problem to remove. 

Once a urine spot is identified, the priority is to get to where the actual urine resides, typically below the surface on subflooring or in a carpet pad.

You have to remove the source. You have to get to where the bottom of the spot is. If you are trying to take care of a urine problem by sprinkling or spraying something on the top of the carpet, that would be very similar to having a cavity and going to the dentist and them putting a crown on the cavity.

In places where a carpet is glued down, prohibiting the custodial staff from getting to the pad, subfloor or to the underside of the carpet, the key is full saturation with cleaners that are bio enzymatic (i.e. containing bacteria).

The enzymes need some time and they need the temperature to be moderate; water can’t be super hot because it will actually kill the bacteria before it does its job. We can’t ever use a disinfecting-type product with it because the disinfectant is going to kill the bacteria. It indiscriminant when it kills.

Urine tends to spread below the surface of the carpet into an area two to three times the size of spot. As urine dries, it becomes an alkaline, attracting moisture. So, cleaning professionals can use a moisture meter to determine the size of the actual spot. 

“The moisture meter is a little stick with two little probes. It will let us know exactly how far the urine has traveled so we know what area to treat. When people walk on it, the urine will attract the soil from their shoes…so now you have a spot that is not just urine, but also oil, grease and dirt.”

Some of the hydrogen peroxide products are in powder form and need to be mixed with warm or hot water. The product can then be applied to the spot and typically left for 15 minutes. It then needs to be flushed out with water, which can be accomplished with a sub-surface spot extractor.

These are tools that can be attached to a hot water extractor or a wet/dry vacuum. So you don’t need any fancy or powerful equipment.

After the spot has been extracted, the carpet will still be wet, so custodians should place a fan or open windows, if possible, near the spot to help dry it. Carpets should be dry within 48 hours to prevent mold and mildew from developing, according to the U.S. Environmental Protection Agency (EPA).

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm and follows all professional cleaners' guidelines in removing urine and odors. Simply masking a urine odor will not suffice. As with all odor issues, the source must be removed and in many instances that means removing that part of the carpet padding and at times the sub-floor.

If your home or business is experiencing a lingering odor issue call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 335-2143. 

http://www.cleanlink.com/sm/article/Get-Below-The-Surface-To-Remove-Urine-Smell--17764

Odor Removal

8/3/2017 (Permalink)

Cleaning Odor Removal Hydroxyl generator is one tool we employ to help kill odor molecules. This machine is completely safe.

ODOR REMOVAL:
As experts in deodorization, SERVPRO of Carbondale/Clarks Summit/Old Forge is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.
SERVPRO of Carbondale/Clarks Summit/Old Forge teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our certified technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.
The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. (570) 235-1646

Vandalism, Sewage and Biohazard Cleanup

7/28/2017 (Permalink)

Biohazard Vandalism, Sewage and Biohazard Cleanup This hoarding house in Dickson City became a biohazard situation in which our services were required. We helped "Make it like it never even happened".

SERVPRO of Carbondale/Clarks Summit/Old Forge Specialty Cleaning Services:

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Carbondale/Clarks Summit/Old Forge professionals are trained to safely remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians help turn unsafe environments into clean, safe homes and offices.

Biohazard
Sewage Backups
Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of Carbondale/Clarks Summit/Old Forge certified cleaning technicians remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens
SERVPRO of Carbondale/Clarks Summit/Old Forge franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Carbondale/Clarks Summit/Old Forge certified professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs
SERVPRO of Carbondale/Clarks Summit/Old Forge realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Carbondale/Clarks Summit/Old Forge franchise professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene and Vandalism
Crime Scene Residues
From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of carbondale/Clarks Summit/Old Forge certified technicians can clean and restore your property after a crime scene investigation.

Vandalism
SERVPRO of Carbondale/Clarks Summit/Old Forge franchise professionals also provide general vandalism cleanup for graffiti and deodorization services for situations involving spoiled foods and human and animal waste.

If your home or business has the need for a specialty cleaning company call us at (570) 235-1646

SERVPRO Disaster Response Team

7/27/2017 (Permalink)

Storm Damage SERVPRO Disaster Response Team A sea of green on a Sunday morning following a recent storm event in Scranton.

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO of Carbondale/Clarks Summit/Old Forge smoke, fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

 Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in flood and storm cleanup and restoration. We proudly serve the local Scranton community even in the face of a disaster, SERVPRO  of Carbondale/Clarks Summit/Old Forge flood cleanup professionals will strive to help make it "Like it never even happened."

Disaster Response-Large Loss Capabilities

7/27/2017 (Permalink)

SERVPRO Disaster Recovery Team:

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call (570) 235-1646, and we’ll help make it “Like it never even happened.”

When disasters strike, know SERVPRO of Carbondale/Clarks Summit/Old Forge can handle any size job. We serve all of Northeastern Pennsylvania. Disasters are our specialty. We are always "Here to help".

The Drying Process

7/26/2017 (Permalink)

Water Damage The Drying Process SERVPRO using the latest equipment to ensure proper drying leading to a safe and healthy environment.

SERVPRO of Carbondale/Clarks Summit/Old Forge, is the Scranton areas premier smoke, fire, water and mold cleanup and restoration company because we use the latest equipment and technology when drying any flood damaged home or business. Proper drying leads to a return to a safe and healthy living and working environment.

Water Removal Equipment

  • Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.
  • Infrared camera may be used to identify water location for thorough water removal.
  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck mounted and portable extraction units perform efficient water removal.

Sanitizing Agents, Germicides & Anti-Microbial Treatments

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew and other harmful microorganisms.

Hi-Tech Drying Equipment

  • Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture.
  • Industrial grade dehumidifiers minimize secondary water damage.
  • High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture.
  • Some situations call for special drying techniques that require state of the art equipment and training.

If your home or business experiences water damage from a flood always call a professional restoration company like SERVPRO of Carbondale/Clarks Summit/Old Forge.

How to Reduce Property Damage from Flooding

7/26/2017 (Permalink)

Storm Damage How to Reduce Property Damage from Flooding Flood waters cause severe damage in this commercial property in Scranton

Were you affected by the recent flooding? Be prepared with these tips.

BUILD WITH WATER-RESISTANT MATERIALS

Water-resistant materials can withstand direct contact with floodwaters for at least 72 hours without being significantly damaged and sustaining little more than low cost or cosmetic repair, such as re-painting.

DRY FLOOD-PROOF YOUR PROPERTY

  • Dry flood proofing protects the building by “sealing” the building so flood waters can’t enter:
  • Applying a waterproof coating or membrane to exterior walls.
  • Installing watertight shields over all openings, including windows and doors.
  • Anchoring the building to resist flotation.
  • Strengthening walls to withstand flood water pressures and flood debris.
  • Install a sump pump and foundation drain system.

ADD A WATERPROOF VENEER TO EXTERIOR WALLS

Protect your property from shallow flooding by adding a waterproof veneer, a brick backed by a waterproof membrane is one example, and sealing all the openings.

RAISE ELECTRICAL SYSTEM COMPONENTS

Raising electrical system components above the anticipated flood level will help prevent damage to the electrical system and helps avoid the potential for fire from short circuits in flooded systems. All components should be raised at least 1 ft. above the 100-year flood level.

ANCHOR FUEL TANKS

Unanchored fuel tanks outside your property can damage your building or be swept downstream, damaging other properties. The supply line to an unanchored tank in your basement can tear free and fuel can contaminate your basement. Make sure that fuel tanks are properly anchored.

RAISE OR FLOODPROOF HVAC EQUIPMENT

Floodwaters can extensively damage heating, ventilation, and cooling (HVAC) equipment. The extent of the damage depends upon the depth of flooding and how long the equipment is underwater. A good way to protect the HVAC equipment is to move it to an upper floor or build a flood proof wall around the equipment.

INSTALL SEWER BACKFLOW VALVES

Flooding in some areas can cause sewage from sanitary sewer lines to back up through drain pipes. Backflow valves are designed to block drainpipes temporarily and prevent return flow into the house.

PROTECT WELLS FROM CONTAMINATION BY FLOODING

Floodwater that enters a well can contaminate it and make the water unsafe to drink. A licensed well drilling contractor can inspect your well and suggest improvements. 

Assess and Recover from an Indoor Flood

7/25/2017 (Permalink)

Storm Damage Assess and Recover from an Indoor Flood When a storm causes indoor flooding at this commercial property in Moosic, PA, we were called to restore the business.

Indoor flooding can cause thousands of dollars worth of damage to your home, and it's a nightmare to clean up. Here's what to do when you notice water damage and how to safely begin the process of remediation.

The longer water is allowed to stand, the more severe the damage will be. You must respond to a flooding crisis quickly and efficiently.

Check for Danger

Before doing anything, ensure the damaged area is safe to work in. Your main concern is electrical danger. As you approach water damaged area, check for light fixtures and appliances that may have been damaged before, during or after the flood.

Be sure hot wires are not exposed as you begin to assess damage. If there is any risk of shock exposure, immediately turn off the power to the building and resolve the danger first.

Identify the Source

Water damage can come from three general sources:

  • Category I is clean, potable (drinkable) water. This is water comes from an overflowing sink, bathtub, broken water supply line or a fixture shut-off valve. This is the preferred source should water damage occur, since it poses minimal risk of contamination or respiratory danger.
  • Category II water is sometimes called "gray" water. It is not drinkable, but also not full of sewage. Category II water can include dishwasher run-off or washing-machine run-off. These sources contain soap and/or food contaminants but not raw sewage.
  • Category III water, sometimes called "black" water, is highly contaminated. It contains bacteria or chemicals harmful to touch, consume or inhale. Category III water must be removed by a professional with proper immunizations and personal protective equipment. Category III water can include any type of sewer back-up, water that has run across open ground before entering the structure, or anything related to a chemical spill.

Stop the Source

If the water is Category I or II, your next step is stopping the source. (If Category III, wait for a professional.) Be sure you know where your main shut-off valve is for your home's water supply and test it yearly to ensure proper function. If your leak is coming from an appliance or fixture with a shut-off valve, turn this valve off instead of the water to the entire building.

If a large amount of sewage is coming out of a drain line continuously there is a blockage in the sewer line or the municipal sewer system is malfunctioning in your entire neighborhood. Immediately call your city's wastewater department and report the issue. They need to respond immediately to prevent the flow of sewage.

Prevent Further Damage

After you have identified and stopped the source of the water, take swift action to prevent further damage to household items and materials. This can include:

  • Furnishings: Immediately relocate furnishings immersed in water or sitting on damp flooring. This is especially important for wood furnishings, or those that have a stain finish prone to bleeding. Nothing ruins carpet quicker than bleeding, wet furniture. Also, furnishings made from wood composite, like MDF, will swell quickly when exposed to water, and are impossible to dry to their original look and strength.
  • Wall Coverings: Once the furnishings are out of the way, inspect the walls. If water has wicked up the drywall or plaster, immediately remove baseboards, wainscoting or wall-coverings. Water gets trapped behind these items and creates a barrier to drying, which creates a great spot for mold growth. Mold begins to grow on porous surfaces after 48-72 hours of dampness. If you encounter mold, cease your demolition and hire an expert. This is especially critical if you have children, seniors, or those with medical conditions in your home. Do not disturb the mold, as this releases spores into the air. Leave the drywall in place if no mold is present, it may be salvageable.
  • Flooring: Once furnishings are removed and wall-finishes are stripped to drywall, you can address the flooring. As a general rule, carpet and cushion (pad) damaged with Category I water can be cleaned and salvaged. Carpet cushion damaged by Category II water needs to be disposed, but the carpet can be sanitized and salvaged. Flooring damaged by Category III water needs to be disposed of immediately and the slab or sub floor treated with an anti-microbial chemicals. Again, leave this to the experts. It takes proper training to safely remove flooring damaged to this extent.

Set Up for Successful Drying

Drying a water-damaged building requires knowledge and tools most homeowners rarely need. You'll probably want to contact a restoration company to assist with moderate to heavy drying.

If you have light water damage, you may be able to deal with it yourself. Place floor fans approximately 12′ along the room(s) perimeter, pointing the airflow in a clockwise direction. This creates a vortex with the air, pushing the air to the outside of the room.

If you have access to a dehumidifier, place it on the perimeter of the room to capture this moisture. Be sure to run the condensate line from the dehumidifier to a drain or out of the building. Releasing the condensation into a bucket in the room just creates more moisture in the room and slows drying.

If you had a Category I loss, and the carpet is wet, pull it from the tack strip and attempt to blow air under the carpet if possible. Light damage should dry overnight using this method.

That should all get you started—remember, the worse the flood is, the more important that you get some help from a professional. While you're at it, check out why flood insurance is a good idea for your basement or storm-prone apartment. 

Flood Damage Emergency Tips

7/24/2017 (Permalink)

Storm Damage Flood Damage Emergency Tips Heavy rains caused this recent flood damage in Scranton, PA.

WATER DAMAGE EMERGENCY TIPS:

After any water damage situation, your primary focus should be safety first:

Is it safe to stay in the house?
Electrical and "slip and fall" hazards are some of the most prevalent concerns.
Only do activities that are safe for you to perform.
Wet materials can be VERY heavy. Be careful!
Have A  Water Damage Emergency? Call (570) 235-1646

What To Do After Flooding
Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT To Do After Flooding
Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton leading water fire and smoke restoration and mitigation provider. Call us at (570) 235-1646 if you should experience a water emergency. Disaster occur and we respond 24/7/365.

Residential Roof Tarping in Scranton

7/21/2017 (Permalink)

Storm Damage Residential Roof Tarping in Scranton Following a recent storm, our emergency services team was called by the insurance company to tarp this Scranton residence home.

Due to the recent storm that affected Lackawanna County, the SERVPRO of Carbondale/Clarks Summit/Old Forge emergency services team responded to this home in Scranton. Roof tarping and board-ups are two services that we provide on a 24/7/365 basis for both individuals and insurance companies. Both the tarping and board-ups act as security measures to prevent secondary damage and add a level of safety to the home or business.

SERVPRO of Carbondale / Clarks Summit / Old Forge is locally owned and operated—so we live and work here too, and are proud to be part of the Clarks Summit community. We are also part of a national network of 1,700 with special Disaster Recovery Teams that can respond with additional resources during catastrophic storms and major events.

We are proud to serve our local Lackawanna County community. If your home or business experiences a smoke, fire or water emergency disaster call us at (570) 235-1646.

Dryer Fires Signs and Prevention

7/20/2017 (Permalink)

Fire Damage Dryer Fires Signs and Prevention This commercial facility in Scranton, had a buildup of lint causing this minor fire. Thankfully, no major damage occurred.

A recent report from the U.S. Fire Administration estimates there are 2,900 clothes dryer fires every year, causing 5 deaths, 100 injuries and $35 million in property damage.

Heavy clothes, sweaters and blankets used during winter months shed much more lint and create a fire hazards during winter months. But cleaning the "lint trap" alone is not enough to prevent fires.

Fire investigators say cleaning the lint trap is just a first step. The real buildup of lint happens out of sight and is overlooked by most consumers. After removing the back of the dryer it is often times discovered that the electrical wiring is all coated with lint and dust. It also builds up inside the vent tubing leading to the outside.

Fire investigators found that as lint builds up and is exposed to heat, fires can easily erupt.

Experts advise that there are two major warning signs you may have severe lint buildup:

  • Clothes taking too long to dry, requiring another cycle of drying.
  • Laundry room being warmer than usual.

Both are signs the vent is clogged with lint. 
There are specifics steps you can take to prevent lint fires:

  1. Clean the lint screen after each load.
  2. Clean behind the dryer.
  3. Check and clean exhaust vents at least one a year.
  4. Remove the dryer back and vacuum the inside of the dryer ever two years.

Read more: http://www.wxyz.com/dpp/news/region/oakland_county/dangerous-dryer-fires#ixzz2sjx9MIZq

SERVPRO of Carbondale/Clarks Summit/Old Forge has been called by insurance companies to two recent dryer fires. We are the Scranton areas leader in smoke, fire and water cleanup and restoration, helping family return to a safe and healthy living environment following any fire disaster.

Biohazard/Crime Scene and Vandalism Cleanup

7/19/2017 (Permalink)

Biohazard Biohazard/Crime Scene and Vandalism Cleanup For safety our certified technicians use full PPE ast this crime scene cleanup in Scranton.

SERVPRO of Carbondale/Clarks Summit/Old Forge Specialized Cleaning Services:

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Carbondale/Clarks-Summit/Old Forge technicians are trained to safely remove bio hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Carbondale/Clarks Summit/Old Forge is located in Taylor, Pa and has become the Scranton areas help in turn unsafe environments into clean, safe homes and offices.

Biohazard
Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of Carbondale/Clarks Summit/Old Forge will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens
SERVPRO of Carbondale/Clarks Summit/Old Forge has responded to suicide cleanups in Tunkhannock and Scranton to remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Carbondale/Clarks-Summit/Old Forge clean, disinfect and deodorize the structure.

Methamphetamine Labs
WE realize many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of carbondale/Clarks Summit/Old Forge technicians follow federal and state guidelines to properly clean all surfaces.

Crime Scene and Vandalism
Crime Scene Residues
From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Carbondale/Clarks Summit/Old Forge responded to a crime scene cleanup on Montage Mountain to help the business get back to normal operations in a few hours. We can clean and restore your property after a crime scene investigation.

Vandalism
SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton areas premier cleaning company also provide general vandalism cleanup for graffiti and deodorization services for situations involving spoiled foods and human and animal waste.

Sewer Back-Up Cleanup

7/19/2017 (Permalink)

Biohazard Sewer Back-Up Cleanup Sewer back-up from a heavy rainstorm in Dickson City. Always call a professional cleaning company when dealing with sewerage.

Sewerage is called "dirty water" and is classified as category 2 or 3. Dirty water can lead to severe mold issues and cause health issues. This water/sewer damage (pictured below) in Dickson City, was classified as a category 3 water damage when the sewer backed-up into the basement. The SERVPRO of Carbondale/Clarks Summit/Old Forge technicians used protective equipment to drain, clean and disinfect the affected areas. It is imperative to use a anti-microbial spray to kill mold and it is recommended that the air ducting also gets cleaned and deodorized to mask the odor.

SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and equipment to restore your home or business back to a pre-damage condition making it safe and healthy again. If you don’t want to clean it-We Will.

We help make it "Like it never even happened."® 

Mold Infestation-Dickson City

7/18/2017 (Permalink)

Mold Remediation Mold Infestation-Dickson City This mold infestation in Dickson City was a result of an on-going water leak. We helped make it "Like it never even happened."

SERVPRO of Carbondale/Clarks Summit/Old Forge, Lackawanna County's premier specialty cleaning company does more than just smoke, fire and water cleanup and restoration. We are also the Scranton areas premier mold remediation company.

Since mold is always a by-product of water damage, we have the expertise to not only remediate the mold but to identify why it is occurring. Before any remediation can occur the cause must be addressed or the problem will persist.

In an overall remediation project, an often overlooked area is the HVAC duct system. Mold spores are airborne and once in the duct system can be spread throughout other areas of the home or business. SERVPRO of Carbondale/Clarks Summit/Old Forge using its portable system of whips and brushes will clean, deodorize and apply an anti-microbial spray to help ensure that the spores are safely removed.

If you suspect mold in your home or business call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to remediate the problem and keep your family, employees and customers safe.

Post Construction Cleaning

7/18/2017 (Permalink)

Cleaning Post Construction Cleaning Above is a picture of a recent post construction cleaning we are doing for a gymnasium in Scranton.

SERVPRO of Carbondale/Clarks-Summit/Old Forge, the Scranton areas leader in smoke, fire and water cleanup and restoration offers our services in the area of post construction cleanup. Ultimately, while we are known for our smoke, fire and water damage cleanup capabilities, we are a specialty cleaning company which utilizes its skilled employees and specialized equipment to help business owners, construction companies and homeowners put the final touches any any construction project.

Once the floors are down and the drywall is up, it's time to remove debris and dirt in order to lay carpet, paint and decorate. SERVPRO of Carbondale/Clarks Summit/Old Forge, can provide the cleaning and debris removal services to prepare the building for interior design.

You want the facility to look its best when the doors open. SERVPRO of Carbondale/Clarks Summit/Old Forge can provide the cleaning services to give the building that extra shine.

Call SERVPRO of Carbondale/Clarks Summit/Old Forge for an estimate.

Upstairs Supply Line Equals Downstairs Damage

7/17/2017 (Permalink)

Water Damage Upstairs Supply Line Equals Downstairs Damage When a supply lines bursts in a upstairs bathroom in this home in Dickson City the damage was devastating.

When your home is being threatened by water damage from flooding or leaks, SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton area's premier smoke/fire/water cleanup and restoration company, has the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

At SERVPRO of Carbondale/Clarks Summit/Old Forge, we have the specialized the equipment and certified water restoration technicians that bring years of experience necessary to handle the most challenging water damage situations. We are an emergency services company available around-the-clock.

SERVPRO of Carbondale/Clarks Summit/Old Forge, serves the Lackawanna County area, concentrates on safely drying, deodorizing and disinfecting the areas flooded or damaged by water to ensure that your home or business is restore to pre-disaster condition.

Psychometrics-The Science of Drying

7/14/2017 (Permalink)

Water Damage Psychometrics-The Science of Drying The dehumidification process is part of the science of drying by eliminating the airborne water molecules.

Psychrometry is the study of the air and its properties. It's the science of drying.  The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Carbondale/Clarks Summit/Old Forge certified water technician to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, by absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

SERVPRO of Carbondale/Clarks Summit/Old Forge, is an IICRC company with certified water restoration technicians. This is just another reason why we are the Scranton area's premier smoke, fire and water restoration and cleanup company. Our technicians have the expertise to make the event "Like it never even happened."

Types of Smoke/Soot

7/14/2017 (Permalink)

Fire Damage Types of Smoke/Soot Soot webs are a sign of wet smoke residue resulting in the soot cooling and sticking together to form the web in high corners of the home.

Being a "professional" fire restoration company means having certified fire restoration technicians at your home following a fire or smoke disaster. Here at SERVPRO of Carbondale/Clarks Summit/Old Forge, we have the knowledge and expertise to restore your property to preloss condition. our technicians know that each fire is unique and in order to properly clean it, they need to know the different types of smoke and fire emits.

Types of Smoke Damage
Once at a fire scene, a SERVPRO of Carbondale/Clarks Summit/Old Forge's certified fire restoration professional will test the soot to determine which type of smoke damage occurred. Cleaning procedures will be based on the information identified during fire damage pretesting.

Types of soot include:

  • Wet Smoke Residues - Result from smoldering fires with low heat. Residues are sticky, smeary and with pungent odors.  Smoke webs can be difficult to clean.
  • Dry Smoke Residues - Result from fast burning fires at high temperatures. Residues are often dry, powdery, small, non-smeary smoke particles.
  • Protein Residues - Virtually invisible residues that discolor paint and varnishes.  Extreme pungent odor.
  • Fuel Oil Soot - Furnace puffbacks distribute fuel oil soot.
  • Other Types of Residues - Tear gas, fingerprint powder and fire extinguisher residues also need cleanup.

Knowing these things is just another reason to have SERVPRO of Carbondale/Clarks Summit/Old Forge restore your home following any fire emergency. From Scranton to Forest City we respond 24/7/365 to help make it "Like it never even happened."

Pre-Testing Process

7/14/2017 (Permalink)

Fire Damage Pre-Testing Process A chemical sponge is used to pretest surfaces in order to detect soot damage. This process enables us to ensure that all affected areas are addressed.

Pre-testing is one of the first responsibilities of a fire certified technician. The procedure shows exactly how far smoke and soot traveled throughout the home or business in any fire. Some smoke damage, especially protein fires (i.e. food/kitchen fires) are difficult to detect with the naked eye. By utilizing chemical sponge (shown below) we are able to determine what needs to be cleaned. This also is a tool for saving money by cleaning just what needs to be cleaned. Restoring rather than replacing.

SERVPRO of Carbondale/Clarks Summit/Old Forge, will pretest the walls, ceilings and your contents so we are able to develop a plan for restoring your home or business.

Pre-testing is just another reason that we are the premier smoke, fire and water cleanup and restoration company in Lackawanna County. Pictured below displays the results of the use of a dry chemical sponge to pre-test on a puff back in Dickson City, PA. 

From Scranton to Waverly we respond 24/7/365 to any smoke or fire disaster to help make it  "Like it never even happened."

IICRC Certified Company #203810

7/14/2017 (Permalink)

This Institute of Inspection, Cleaning and Restoration (IICRC) is the organization that oversees the mitigation and restoration industry. By becoming an IICRC certified company, SERVPRO of Carbondale/Clarks Summit/Old Forge has met the requirements high standards that the organization demands. It dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service. It is highly recommended that you only hire a IICRC certified company, like SERVPRO of Carbondale/Clarks Summit/Old Forge, if your home or business ever experiences a smoke, fire or water disaster.

The following link will show you all the IICRC certified firms in your area:

http://www.IICRC.org/locate-a-certified-professional

If you have experienced smoke, fire or water damage and need a professional restoration company call SERVPRO of Carbondale/Clarks Summit/Old Forge we are an emergency services company available 24/7/365. From Scranton to Forest City we help make it  "Like it never even happened."

Flood Tips

7/14/2017 (Permalink)

Storm Damage Flood Tips Flood damage from a recent rainstorm to this basement in Dickson City.

Have A  Water Damage Emergency? Call (570) 235-1646

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area leader in water cleanup and restoration. AS an IICRC certified company we employ certified water restoration technicians and specialized equipment to dry your home and business. At SERVPRO of Carbondale/Clarks Summit/Old Forge we help make it "Like it never even happened."

Social Media Sites

7/13/2017 (Permalink)

At SERVPRO of Carbondale/Clarks Summit/Old Forge we believe it is important to keep our customers, fans and followers current on the latest and greatest news, tips and highlights of this franchise. We work diligently to keep all our social media outlets relevant with current information paying special attention to the visuals since what we do on a daily basis is something quite striking. We ask that you follow us at the following:

We can be found using the name SERVPRO9796 (our franchise #) on FB, Instagram, Twitter and Google.

And you can always search us on Google for our Google+ page: SERVPRO of Carbondale/Clarks Summit/Old Forge.

We are always interested in feedback of our work performance, both good and bad since the only way we get better is by knowing where we can improve. Please add comments and reviews and if you have an idea for a theme or a post please let us know and as always like and share.

I hope you find our social media outlets relevant and interesting.

Thanks for the follow.

Nick

Flooding

7/13/2017 (Permalink)

Water Damage Flooding Flooding from a recent rainstorm threatens this Scranton business. Once the water recedes the restoration can begin. But WOW! Thats some rain.

When your home is being threatened by water damage from flooding, bursts or leaks, SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton's areas premier smoke, fire and water cleanup and restoration company, has the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

SERVPRO of Carbondale/Clarks Summit/Old Forge, serving all of Lackawanna County, has the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.

SERVPRO of Carbondale/Clarks Summit/Old Forge in the Scranton/Wilkes-Barre area has the expertise on the latest drying science to concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. No job is too big for us.

Do's n Don'ts of Cleaning Smoke, Soot and Fire Damage

7/13/2017 (Permalink)

Fire Damage Do's n Don'ts of Cleaning Smoke, Soot and Fire Damage Homeowner attempted to clean soot from a puffback but made the problem worse but not knowing what NOT to do.

What makes SERVPRO of carbondale/Clarks Summit/Old Forge is our certained fire restoration technicians and specialized equipment.  It is not recommended to attempt to clean and/or repair fire damage yourself, however we know that there are the you do-it-yourselfers so we wanted to pass along these tips so that when we do arrive your ceiling does not look like the below picture.

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

If the project becomes overwhelming, call SERVPRO of Carbondale/Clarks Summit/Old Forge to have a professional fire and odor certified technician restore your home or business.

Basement Flooding

7/12/2017 (Permalink)

Storm Damage Basement Flooding Following a recent heavy rain storm, this basement in Scranton flooded when the sump pump failed. SERVPRO of Carbondale to the rescue.

SERVPRO of Carbondale/Clarks Summit/Old Forge, Scranton areas premier smoke, fire, water and mold cleanup and restoration company. Being located in Taylor, PA we are centrally located to service the Lackawanna County area when heavy rains and storms cause basement flooding and emergency water damage. We are independently owned and operated we are proud to serve the Scranton area. from Taylor to Waverly, SERVPRO of Carbondale/Clarks Summit/Old Forge is here to help. No disaster too big.

Whether it be a pipe break, supply line split or storm damage call the Lackawanna Counties mitigation specialists at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. As an emergency services company we respond 24/7/365 to help make it "Like it never even happened."

Signs of Mold

7/12/2017 (Permalink)

Mold Remediation Signs of Mold Mold growth along the baseboard of this business in Scranton, PA. Ground water issue was the ultimate culprit of this issue. SERVPRO to the rescue.

SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barre area's premier smoke, fire and water cleanup and restoration company, also has the expertise to test and mitigate and potential mold issues. Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge to conduct mold removal and mold remediation as soon as the presence of mold is identified.

Water damage can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

Signs of the presence of excessive mold include:

  • The presence of visible mold.
  • Strong, musty odors.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

Commercial Flooding

7/12/2017 (Permalink)

Storm Damage Commercial Flooding Following a recent rainstorm, this manufacturing facility experienced an indoor flood when the sump pump was deluged with massive amounts of water.

Following a recent rainstorm, this manufacturing facility in the city of Scranton,experienced an indoor flood when the sump pump was deluged with massive amounts of water and shut down causing this situation. Sump pump failures are all to uncommon during heavy rains and the water backup becomes problematic for homes and businesses.

SERVPRO of Carbondale/Clarks-Summit/Old Forge, the Scranton/Wilkes-Barre area's premier water and flood mitigation and restoration company, was on the scene within an hour to begin the process of returning this property back to a safe and healthy working environment. Our water certified technicians extracted the standing water and were able to dry the structure with limited secondary damage. It is recommended to call a professional mitigation company like SERVPRO of Carbondale/Clarks Summit/Old Forge to better ensure that the mitigation process is completed to IICRC standards.

Mold Damage-Scranton

7/12/2017 (Permalink)

Mold Remediation Mold Damage-Scranton This home in Scranton had a musty odor and a previous water issue, both are signs that mold is present in the home.

SERVPRO of Carbondale/Clarks-Summit/Old Forge is the Scranton/Wilkes-Barre's premier fire, water and mold cleanup, mitigation and restoration company. With the recent extreme weather, broken and frozen water pipes, mold will become an issue for many home and business owners. We are here to help. We offer indoor air quality testing and will professionally remediate the mold.

 Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals to conduct mold removal and mold remediation as soon as the presence of mold is identified

Molds are naturally present in wood, cellulose, and paper products. When these items are exposed to moisture, molds can flourish and grow. The most important safeguard against mold growth is to remove excess moisture. Also, excessive moisture should not be allowed to remain in a building over a long period of time. To prevent mold growth, the moisture-affected area must be dried within 24 to 48 hours. Before beginning a mold remediation project, the source of moisture must be eliminated.

According to the Centers for Disease Control, about 92 million people live in places where their air quality does not meet the standards to which they should be living at (www.cdc.gov). Because mold spores are in the air around us at all times, we must have a plan to prevent them from colonizing in our homes and businesses.

Health concerns may arise when excessive mold has grown indoors. Concerns are more likely to arise when “at risk” individuals are exposed to mold. “At risk” people can include immune suppressed or compromised individuals, young children, and individuals with chronic inflammatory lung diseases such as asthma or severe allergies. Some types of mold may cause a runny nose, eye irritation, cough, congestion, and aggravation of asthma, headache or fatigue. In some situations, there may be more serious health concerns.

Preventing indoor mold growth includes things like making sure the ground slopes away from the home, keeping the home or office free from water, maintain the humidity below 60%, venting the clothes dryers to the outside and keeping areas well ventilated

Should you suspect a mold issue (visible signs, a musty odor or previous water issues), please call (570) 235-1646 for an evaluation.

Roof Damage from Heavy Rains

7/12/2017 (Permalink)

Commercial Roof Damage from Heavy Rains This ceiling suffered water damage when the roof of the building was damaged during a recent heavy rain storm.

SERVPRO of Carbondale/Clarks Summit/Old Forge was called to a commercial structure in the city of Scranton to begin the mitigation process of drying and restoring the property. The building suffered water damage on all three floors from the recent wind and rain storms which caused the roof to literally tear away.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton areas premier cleanup and restoration company and our goal is to get this business back up and running as quickly as possible. Reducing business interruption is one of our goals. Due to the severity of the water damage, this commercial structure unfortunately did experienced a some minor business interruption but we were able to return them to a safe and dry working environment.

If your home or business experiences smoke, fire or a water disaster, call Lackawanna County's leading specialty cleaning company at (570) 235-1646. We are an emergency service company responding 24/7/365.

Preventive Maintenance Programs

7/12/2017 (Permalink)

Commercial Preventive Maintenance Programs Lint buildup in a dryer duct system at a hotel in Scranton, PA. Preventative maintenance programs reduce risk.

SERVPRO of Carbondale/Clarks Summit/Old Forge understands the difficulty facility managers experience in keeping current with a preventive maintenance programs for their facility.  For this reason we offer commercial property owners and managers preventive maintenance on air duct and dryer duct cleaning as well as cleaning services.

Working with the facility directors we can determine each facility's individual needs and schedule accordingly. Whether it be monthly, quarterly, semi-annually or annually SERVPRO of Carbondale/Clarks Summit/Old Forge can utilize its certified technicians and specialized equipment to help keep the facility current, clean and safe. These programs can certainly help reduce the possibility of any future disaster.

This picture is of a dryer duct at a hotel in Scranton, Pa. The build up on lint is a potential fire hazard and without regular maintenance. Call SERVPRO of Carbondale/Clarks Summit/Old Forge to discuss a preventive maintenance program.

Sewage Backups Pose Risks

7/12/2017 (Permalink)

Biohazard Sewage Backups Pose Risks This basement in Scranton experienced a sewage backup. "Dirty" water can be potentially dangerous. Don't do it yourself call a pro at SERVPRO

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians are trained to safely remove bio hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Carbondale/Clarks Summit/Old Forge help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton areas premier sewage cleanup company. Don't take the risk of doing it yourself. Call us for all your cleanup needs: (570) 235-1646

We are proud to serve our local Lackawanna County community. From Old Forge to Forest City, we are "Here to help".

Emergency Service Readiness

7/10/2017 (Permalink)

Water Damage Emergency Service Readiness By creating drying zones, we were able to ensure safety but also limit the business interruption.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company. That means when a disaster happens we respond 24/7/365. The picture below is of a water disaster that occurred at a local retail establishment which we were dispatched too on a Friday night.

Scranton area business owners have come to rely on SERVPRO of Carbondale/Clarks Summit/Old Forge to respond in a timely fashion to both reduce secondary damage that any water disaster can cause as well as the downtime for the owners. Business interruption is always a concern and we do our best to minimize that effects.

The SERVPRO of Carbondale/Clarks Summit/Old Forge emergency response team was able to triage this damage and the business was able to remain operable while the damaged was repaired.

Flood Damage

7/3/2017 (Permalink)

Water Damage Flood Damage Flooded basement in Scranton which SERVPRO of Carbondale/Clarks Summit/Old Forge was called to dry.

Water runs to its lowest level, thus flooded basements are common in Northeastern Pa. and cause thousands of dollars in damage. Unfortunately most times when the flood is caused by an outside water intrusion, insurance will not cover it. The exception to this rule is when the sewer and drain backup rider is added to a policy. This rider basically states that if a sub-pump fails and a flood occurs, that the insurance company will cover the damage up to a certain amount.

Sewer and drain backup is a worthy investment for any homeowner. We at SERVPRO of Carbondale/Clarks Summit/Old Forge recommend that you check and service your sub-pump to ensure that it is working properly. These two recommendations will provide peace of mind in the event that your basement does flood.

Commercial Service Agreements

7/3/2017 (Permalink)

Commercial Commercial Service Agreements Lint from a apartment complex dryer ducts. As you can see when the ducts are not cleaned on a regular basis they can become a fire hazard.

Did you know that SERVPRO of Carbondale/Clarks Summit/Old Forge offers preventive maintenance agreements. We work with Lackawanna County hotels, hospitals, nursing homes and apartment complexes for both dryer duct and air duct cleaning as part of a preventive maintenance program.

We work with the property manager and/or owner to determine the needs of each property and develop a plan that best meets the identified need. By empowering SERVPRO of Carbondale/Clarks Summit/Old Forge to service the building will reduce the risk of disasters and breakdowns as well as the stress associated with any continuing maintenance plans.  

SERVPRO of Carbondale/Clarks Summit/Old Forge believes that the best defense is a good offense and a solid preventive maintenance plan is certainly part of that.

Hoarding House is a Biohazard Concern

3/10/2017 (Permalink)

Biohazard Hoarding House is a Biohazard Concern Hoarding house in Moosic, Pa which we were tasked to clean and decontaminate.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances. SERVPRO of Carbondale/Clarks Summit/Old Forge has the experience, training and equipment to properly clean and make the living environment safe and healthy.

We provide cleanup and recovery services for many biohazard situations. These include the following:

Sewage backups
Crime scene residues
Suicide/death accidents
Homicide cleanups
Blood cleanup
Accident cleanup
Hoarding scenes
Animal waste/remains
Chemical spills
Tear gas cleanup
Meth lab cleanup

If your home or business experiences an unfortunate and dangerous biohazard situation, call us at (570) 235-1646. Let the trained professional at SERVPRO of Carbondale/Clarks Summit/Old Forge help return your property back to a safe and healthy living environment. Don't take the risk. Call us 24/7/365.

Emergency Services

2/27/2017 (Permalink)

Storm Damage Emergency Services Tarping of a residential roof and boarding up of damaged windows of this home in Dunmore following a rare tornado which blew through Lackawanna County

Following a recent rare tornado which blew threw Northeastern Pa., SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the insurance company to provide emergency services to their insured. This home in Dunmore was directly affected by the 120mph winds which severely damaged both the roof and windows.Two of the services we provided were the tarping of roofs and boarding up windows and doors.

Following any disaster, the homeowner has the responsibility to both secure and minimize any secondary damage. As Lackawanna County's leading emergency services company SERVPRO of Carbondale/Clarks Summit/Old Forge can respond 24/7/365 to ensure that the homeowners needs are met. Keep your home or business safe and  secure following any disaster. Reduce your risk by calling us at (570) 235-1646. 

(CNN) Mold Linked to 5 Deaths at Pittsburgh Hospital

1/30/2017 (Permalink)

Mold Remediation (CNN) Mold Linked to 5 Deaths at Pittsburgh Hospital Mold growth can pose a health risk. Should you discover mold it is always recommended that you speak with a professional mold remediation company.

The following article from CNN outlines the dangers of untreated water issues which lead to mold growth. Articles like these are important to educate the public.

Should you discover mold in your home or business it is recommended that you speak with a professional mold remediation company like SERVPRO of Carbondale/Clarks Summit/Old Forge to discuss options.

(CNN)Heavy mold growth was found in the linens used at two University of Pittsburgh Medical Center hospitals where five mold-infection-related deaths occurred since October 2014, according to a report.

The report, which the medical center received in May 2016, was filed January 19, 2017 with the Allegheny County Court of Common Pleas in two wrongful-death lawsuits brought against the hospital system by the families of the deceased. 

Commercial Water Damage

1/23/2017 (Permalink)

Water Damage Commercial Water Damage SERVPRO CCSOF drying a large commercial structure in Scranton, Pa. A sprinkler head let go causing this damage.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need 24/7/365 at (570) 235-1646

SERVPRO of Carbondale / Clarks Summit / Old Forge has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

This church in Scranton, PA had a sprinkler head let go which caused flooding to the property. SERVPRO was called in by the insurance company to dry and restore the property. We were on-site within an hour thus limiting the secondary damage. We are #SERVPROReady.

Dryer Fires

11/16/2016 (Permalink)

Fire Damage Dryer Fires Dryer duct clogged with lint. Cleaning the ducts as well as the trap reduces fire risks

Did you know dryer lint is one of the leading causes of dryer failure and house fires? "How is this possible if you are clearing the lint from the filter between uses," might be a question you're asking. That is a great practice to follow, but by no means the only maintenance you can perform to keep your drying running smoothly. We are in the habit of making sure your home remains a safe haven for you and your family, especially concerning fire, as our recent campaign with the American Red Cross attests. So here are a few tips and reasons to go the extra mile when cleaning your dryer.

Yes, removing the lint from your dryer between uses is a great place to start. But did you know fabric softener can affect the usefulness of your lint filter? The next time you finish a load of laundry, remove the lint filter and clean it as you normally would. Next, run water over the filter and see if the water pools. If it does, your filter runs the risk of still clogging despite your efforts. It is an easy enough fix though so don't fret. Use a brush and warm soapy water and gently clean the filter. Try the water technique again until the water runs unimpeded. You are already much safer when running your dryer so congratulations!

Next, unplug your dryer and disconnect the vent hose / line from the dryer. This is where the majority of fires begin - in the exhaust duct. The buildup is usually higher in flexible hoses because of the potential for excess lint to get caught in the ridges. If you can switch from a flexible duct to rigid, we highly recommend you do. Your dryer and home will thank you! Depending on how often you run the dryer, we recommend cleaning at least once a year, but have clients who clean it every season. You can measure your needs based on how much lint you find when you clean, but back to the cleaning! Take your extendable brush and gently extend it into the vent and brush the lint back towards you - pushing it further just makes it harder to reach!

Ensuring the ducts are clean and clear of obstruction is an important step and checking the dryer drum is as well. This one requires a bit more DIY so if you are not comfortable, please call a licensed handyman. Removing the top or front from the dryer (based on where the lint filter is) requires removing a few screws. Once the panel is removed, you can brush and vacuum the drum, being careful around sensitive electrical parts. Make sure to get the lint under, around and behind the unit after cleaning.

 

 

Fungi-A By Product of an Untreated Water Disaster

11/14/2016 (Permalink)

Mold Remediation Fungi-A By Product of an Untreated Water Disaster Fungi growing inside a room at a commercial structure in Scranton, Pa.

SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called to this commercial structure for a mold remediation project. The building had experienced internal flooding from a leaking foundation which was left untreated since the room was unoccupied.
Upon arrival SERVPRO of Carbondale/Clarks Summit/Old Forge discovered not only a prevalence of mold growing on the walls but also this fungi growing on the carpet. The wet, warm and dark environment were a perfect growing environment for the fungus to thrive.
When your home or business needs to be restored following a smoke, fire or water disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7/365 to "Help make it like it never even happened". Call us at (570) 235-1646 proudly serving Scranton and the Lackawanna County area.

Commercial and Manufacturing Cleaning

11/10/2016 (Permalink)

Commercial Commercial and Manufacturing Cleaning Manufacturing cleaning at a facility in Archbald, Pa. Use our skilled labor force to handle your cleaning needs.

As a specialty cleaning company, we do more than just smoke, fire and water cleanup and restoration. Commercial, manufacturing and industrial cleaning are additional direct services  that SERVPRO of Carbondale/Clarks Summit/Old Forge provides. Whether it be a one time top/down clean to a scheduled preventive maintenance program we can utilize our labor force when you cannot.

Using our trained technicians and specialized equipment we are able to provide a top down terminal clean to any facility. Whether it be a plant shut down for a yearly go-through or a quarterly upkeep, we can handle it all. We provide the labor force when yours is just not large enough.
SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna Counties premier specialty cleaning company. From carpets to catastrophes, we do it all. If your plant or manufacturing facility requires a specialized cleaning company, call us at (570) 235-1646. 

Puff Backs

11/7/2016 (Permalink)

Fire Damage Puff Backs Soot on the walls of a home in Scranton, Pa after a puff back.
What is a Puff Back?

The term furnace "Puff Back" refers to the sudden expulsion of soot into the dwelling area caused by a malfunction in the heating system. The soot from a puff back is a sticky, greasy, grimy mess second to none. And, it can present a severe health hazard in the place that's supposed to be a haven - your home. All those minuscule, oil based particles embed themselves in curtains, carpets, and clothing while contaminating the air with known carcinogens. Running a vacuum over it only grinds the soot deeper and creates stains that will never come out. 
 
How Can I Know if I Had a Puff Back?

The soot and other debris from the explosion can easily be carried throughout a home by the exhaust and heating systems. This means that potentially every room of a house can be damaged. Puff Backs are characterized by the oily black soot left behind, often appearing like spider webs.  Wiping the soot from walls and ceilings creates a place where paint will no longer stick. And, unless the soot is quickly and professionally removed, it can cause corrosion of metals on doorknobs, faucets, and even electronic  equipment throughout the home.  Because every inch of the home is affected, a puff back is an overwhelming job to clean properly.

Creative Drying

10/28/2016 (Permalink)

Water Damage Creative Drying Tenting a hardwood floor in order to extract the moisture and save the integrity of the room. Creative drying is our specialty.

A recent upstairs bathroom water leak compromised this beautiful hardwood floor at a home in Scranton, Pa. SERVPRO of Carbondale/Clarks Summit/Old Forge created a floor drying system in order to save the hardwood. By tenting the floor we are able to extract the moisture from the wood by using air movers and dehumidifiers. Repairing/saving instead of replacing damaged flooring not only saves money but also the integrity of the home.
If your home or business experiences water damage which requires professional mitigation, call the Scranton areas leader in smoke, fire and water cleanup. Creative drying is just one reason to call SERVPRO of Carbondale/Clarks Summit/Old Forge to call us at (570) 235-1646. We help make it "Like it never even happened".

Geo. Bancroft Elementary School

10/18/2016 (Permalink)

SERVPRO of Carbondale/Clarks Summit/Old Forge along with its partners at SERVPRO of Hanover Twp and SERVPRO of Upper Bucks were able to pull resources, equipment and expertise, to clean the George Bancroft Elementary school which had shown a high level of microbial readings. SERVPRO of Carbondale/Clarks Summit/Old Forge along with its partners, within a weekends time, were able to return the school to a healthy teaching and learning environment for for both students and teachers. This is the second school within the Scranton School District which  was able to clean. In both cases the schools were cleaned over a two day weekend with operations returning to normal on the following Tuesday. It truly takes a team effort to accomplish a tasks of this size in a short period of time. If your business is experiencing a high level of microbial readings, call the air quality specialist at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570 )235--1646. No job is too big for  

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Is Soot a Health Risk

10/14/2016 (Permalink)

Fire Damage Is Soot a Health Risk A soot sponge.

Restoration professionals should make it a practice to analyze the substance they are cleaning, especially when it comes to fire losses.

For this article, let’s analyze why we should consider soot — smoke residue on surfaces — a potential health risk for restorers.

What’s burning?

The combustion efficiency of materials is variable.

An alcohol lamp or propane torch burn cleanly and produce no noticeable odor or residues.

Most materials don’t burn cleanly, creating odor and residue.

The materials burning, availability of oxygen and the combustion temperature all have a significant effect on fire-related residues.

Fires lacking oxygen produce a significantly wider range of compounds, many of which are toxic.

Partial oxidation of carbon produces carbon monoxide; nitrogen can yield hydrogen cyanide, ammonia and nitrogen oxides.

Chlorine (PVC) or other halogens may produce hydrogen chloride, phosgene, dioxin, chloromethane, bromomethane and other halocarbons.

Pyrolysis (chemical change caused by heat) of burning materials results in large quantities of hydrocarbons, both aliphatic (methane, ethane, ethylene, acetylene) and aromatic (benzene and polycyclic aromatic hydrocarbons (e.g., benzo(a)pyrene).

Heavier hydrocarbons condense as tar.

The presence of sulfur can form hydrogen sulfide, sulfur dioxide, and thiols. Residual smoke odors are caused by thiols adsorbed onto surfaces.

Partial oxidation of released hydrocarbons yields aldehydes (formaldehyde, acrolein, furfural, ketones, alcohols, e.g., phenol, cresols), carboxylic acids (formic acid, acetic acid, etc.)

Those are some big words. You can sum it up this way: Be careful you don’t simply think: “It’s just smoke or soot. No problem.”

Take it seriously

Unlike its charming use as stage makeup in the movie, “Mary Poppins,” this fine particulate has been linked to occupational hazards and health problems.

The occupational hazards of soot have been known for hundreds of years.

Percival Pott’s findings on the insidious effects of soot on chimney sweepers (scrotal cancer) in England during the 18th century was a major force in getting the British Parliament to pass the Chimney Sweepers Act of 1788.

The passage of the English Factory Acts beginning in 1833 marked the first effective legislative acts in the field of industrial safety.

Firefighters of today, in spite of extensive health and safety training and personal protective equipment, experience higher incidence of respiratory problems than the general public.

Did you know that:

  • Wood smoke has more than 100 chemicals in common with cigarette smoke?

Soot classified as PM 2.5 — particulate matter 2.5 µm (micrometer) in diameter — has been linked to significantly increased risk of death from lung cancer and other severe respiratory ailments. Fine particles of this size and smaller evade the body’s natural defense mechanisms and migrate deep into the lungs.

  • Airborne particulate is invisible. There is wisdom in the adage “out of sight, out of mind.”

Soot outdoors is regulated by the EPA. It is a particulate matter classified as a “criteria pollutant” by the EPA, and is an air pollutant for which the agency has established a National Ambient Air Quality Standard, the outdoor 24-hour fine particle standard (35 micrograms per cubic meter).

Safety procedures

Human exposure routes to soot include: Inhalation, skin or eyes and ingestion.

When it is impossible to keep toxic materials contained, it is important to remove contaminated air from the work area and replace it with clean air. Ventilation dilutes and removes airborne hazards and is an effective means of keeping toxic and nuisance materials out of your lungs.

Wear appropriate personal protective equipment (respiratory, skin and eye protection).

Use a three-step indoor air quality improvement program: Ventilation, filtration (HEPA) and adsorption (activated carbon) to restore indoor air quality following fire and smoke damage.

Our level of awareness is influenced by a combination of internal and external factors: Experiences, suggestions, impressions, imagination, monetary motivation, etc.

While fear of toxic mold continues to terrorize the public at large, the hazards of soot remain virtually ignored.

We must shift public opinion.

Knowledge that the acidic nature of fire-related residue may discolor and/or corrode materials should make us uneasy of the potential for adverse health effects.

Soot is a known hazard; shouldn’t hazardous labor rates be applicable?

Help raise awareness to soot hazards by giving nitrile gloves and appropriate dust masks to workers, claims personnel and claimants.

 

Soot Webs

10/12/2016 (Permalink)

Fire Damage Soot Webs Soot webs from a kitchen fire at a home in Peckville, Pa.
 
SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the insurance company to this kitchen fire in Peckville, Pa. Food was left on the stove which cause a grease fire sending smoke and soot throughout the home.
The soot webs are a sure sign that the smoke traveled into that room. They are caused by the sticky soot rising and clinging to a corner surface. These soot webs were discovered in an upstairs bedroom meaning that room was affected as well.
SERVPRO of Carbondale/Clarks Summit/Old Forge will use soot sponges to clean the affected areas to ensure that the homeowner will return to a safe and clean environment.
If your home experiences a fire, smoke or soot disaster call the Scranton areas leader in cleanup and restoration at (570)-235-1646.

Fire Facts from NFPA

10/11/2016 (Permalink)

Community Fire Facts from NFPA Kitchen fires remain the leading cause of home fires.
 
SERVPRO of Carbondale/Clarks Summit/Old Forge, Lackawanna Counties premier smoke, fire and water cleanup company is proud to share this information from The National Fire Protection Association in conjunction with Fire Prevention Week.

Fast facts about fire

Home fires

Half of home fire deaths result from fires reported between 11 p.m. and 7 a.m. when most people are asleep. Only one in five home fires were reported during these hours.
One quarter of home fire deaths were caused by fires that started in the bedroom. Another quarter resulted from fires in the living room, family room or den.
Three out of five home fire deaths happen from fires in homes with no smoke alarms or no working smoke alarms.
In 2014, U.S. fire departments responded to an estimated 367,500 home structure fires. These fires caused 2,745 deaths, 11,825 civilian injuries, and $6.8 billion in direct damage.
On average, seven people die in U.S. home fires per day.
Cooking equipment is the leading cause of home fire injuries, followed by heating equipment.
Smoking materials are the leading cause of home fire deaths.
Most fatal fires kill one or two people. In 2014, 15 home fires killed five or more people resulting in a total of 88 deaths.
During 2009-2013, roughly one of every 335 households had a reported home fire per year.

Smoke alarms

Three out of five home fire deaths in 2009-2013 were caused by fires in homes with no smoke alarms or no working smoke alarms.
Working smoke alarms cut the risk of dying in reported home fires in half.
In fires considered large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time.
When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.
An ionization smoke alarm is generally more responsive to flaming fires and a photoelectric smoke alarm is generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, both types of alarms, or combination ionization and photoelectric alarms are recommended.

Disaster happen, no matter how well we prepare. if your home or business experiences a smoke or fire disaster and need outside cleanup help, call the Scranton areas leading restoration company at (570) 235-1646. We are an emergency service company available 24/7 to meet any disaster related situation.
 

Fire Damage Tips

10/4/2016 (Permalink)

After the fire trucks are gone, your Lackawanna County home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Carbondale / Clarks Summit / Old Forge has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

If your home or business has experienced a fire call the Scranton areas leader in smoke, fire and water cleanup and restoration at (570)235-1646. We are available 24/7/365 to help "Make it like it never evened happened".

Please refer to the following Fire Damage Tips:

http://bit.ly/1hwAGz9

Protecting Your Commercial Property

10/3/2016 (Permalink)

PROTECT YOUR COMMERCIAL BUILDINGS FROM WATER DAMAGE:

Turn off Water Valves to Prevent Damage in Commercial Buildings

When water damage occurs in a multi-story building such as office buildings or hotels, turning off the water supply at the main valve is vital to avoid additional damage. Identify where the broken pipe is located to determine if a water valve is near the source rather than on a lower floor or utility closet. Turning off water valves as quickly as possible prevents primary damage to surfaces in addition to secondary damage from mold and mildew. Business owners can prevent slow leaks in buildings by tracking water bills each month and maintaining safety protocols in boiler and water heater rooms.

Avoid Business Interruption to Prevent Financial Losses

Preventing extensive property damage also helps to avoid business interruption loss along with the possibility of creating liability claims from nearby property owners, tenants or guests. Maintenance personnel in businesses are responsible for turning off the main water valve during normal hours of operation before beginning remediation services. However, when leaks happen at unusual times such as during the night or on weekends, tenants, employees and managers do not know what to do.

Important Emergency Water Damage Guidelines

Having a SERVPRO of Carbondale/Clarks Summit/Old Forge Emergency Readiness Plan (ERP) in place at businesses can help to reduce losses.

Visually Inspect the Property:

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

By Having a SERVPRO of Carbondale/Clarks Summit/Old Forge Emergency Readiness Plan can help establish SERVPRO of Carbondale/.Clarks Summit/Old Forge as your mitigation company of choice. We will have the information we need to begin a timely dry-out to reduce any secondary damage that may occur. It also allows for the creation and implementation of a loss mitigation plan for employees to follow when an disaster occurs.
The ERP will include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. Pictures of the shut-off values will also be included. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

A SERVPRO of Carbondale/Clarks Summit/Old Forge Emergency Readiness Plan will contain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff
• Plumbers
• Electricians
• Tenants
• Local water company after-hours number
• Water mitigation service vendors such as SERVPRO of Carbondale/Clarks Summit/Old Forge
• Building agent or broker

A business interruption plan should be standard procedure for any commercial building. The SERVPRO of Carbondale/Clarks Summit/Old Forge ERP works well with any existing plan and the app allows the managers to have all this information in the palm of their hands.

Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for your no cost Emergency Readiness Plan. We are Lackawanna counties leader in smoke, fire and water cleanup and restoration. Proudly serving the Scranton area since 2010.

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HEPA Vacuuming Mold

9/30/2016 (Permalink)

Mold Remediation HEPA Vacuuming Mold A SERVPRO trained tech using a HEPA Vacuum to clean the walls of a local business.

HEPA Vacuum During Mold Removal and Remediation.

HEPA vacuuming is an important part of mold removal and remediation. SERVPRO of Carbondale/Clarks Summit/Old Forge trained mold remediation technicians use powerful HEPA vacuums when they are removing mold. The hepa filter ensures that the mold spores are contained and do not spread.

Here SERVPRO of Carbondale/Clarks Summit/Old Forge technicians are using a HEPA vacuum to clean the walls and ceilings of a structure. This specialized piece of equipment prevents the spores from being stirred up and dispersed airborne during the cleaning process.

If your home or business has a mold intrusion call the Scranton area leader in mold remediation at (570)235-1646. We are an IICRC certified firm with the specialized equipment to remediate and clean any size mold problem.

What Makes SERVPRO Special

9/29/2016 (Permalink)

Cleaning What Makes SERVPRO Special An air scrubber cleaning the air of any harmful spores as part of a cleaning project for the Scranton school district.

As part of a project for the Scranton school district, SERVPRO of Carbondale/Clarks Summit/Old Forge was tasked with cleaning and dis-infecting an entire school due to elevated levels of "micro-particles" in the air.
The scope of the job included hepa-vacuuming all the ceilings, walls and carpeting as well as a horizontal cleaning of all the contents. So literally everything had to be touched. What makes SERVPRO of Carbondale/Clarks Summit/Old Forge the premier specialty cleaning company in Lackawanna County is our trained staff and specialized equipment including air scrubbers and hydroxyls. Both these pieces of equipment clean the air of any harmful spores that can pose a risk.
Below are pictures of the SERVPRO team in action. We were able to clean the entire school in a weekends time and get a clean air quality test back, ensuring the safety of both students and teachers.
When safety is a concern and a specialized team is needed, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We are available 24/7/365 with the trained employees and specialized equipment to complete the job anywhere in the Scranton area.

Robert Morris School Project

9/28/2016 (Permalink)

SERVPRO of Carbondale/Clarks Summit/Old Forge through it's network of local SERVPRO franchises has the resources to be able to handle any size disaster. No job is too big.
The advantage of employing these resources is that we can continue to have trained technicians and professional restoration people complete the job ensuring that it gets completed in a timely and professional manner. This large source of labor also allows us the ability to address large disasters and projects where turn around time is key. We can minimize business interruption, which is one of the most important factors for any business owner.
SERVPRO of Carbondale/Clarks Summit/Old Forge was able to do a complete top-down cleaning of the 57,000+ sq ft Robert Morris elementary school in Scranton, Pa. in a course of a weekend. The Scranton school district, under a strict timeline simply did not have the resources to meet the deadline. SERVPRO of Carbondale/Clarks Summit/Old Forge and its partners were able to complete the task and pass an air quality test ensuring the school was safe for both students and staff.
When business interruption is the key and the disaster is beyond your staffs capability to clean it, call the Scranton areas leading disaster cleanup professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We are available 24/7/365 serving the Lackawanna County area.

http://bit.ly/2dods10

Commercial Mold Remediation

9/26/2016 (Permalink)

Mold Remediation Commercial Mold Remediation Mold infestation at a property in Scranton. No job too big or too small!

Mold can spread quickly through a property if left untreated. SERVPRO of Carbondale / Clarks Summit / Old Forge can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it back to a safe and healthy living and working environment. 

SERVPRO of Carbondale/Clarks Summit/Old Forge through its network of local partners has the capability to remediate any size loss. If your home or business has a mold intrusion, call Lackawanna County's leader in smoke, fire, water mold and biohazard cleanup and restoration at (570) 235-1646. We are an emergency services company responding 24/7 to your smoke, fire, water or mold disaster.

Understanding Mold

9/22/2016 (Permalink)

Mold Remediation Understanding Mold Mold infestation at a residence in Scranton.

Mold can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When
mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect micro-environment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur—particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor
environment. However, mold growth can be controlled indoors by controlling the moisture.
Many types of molds exist.
All molds have the potential to cause serious health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate and clean any existing mold growth indoors.
The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save
thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration. In a standard situation, SERVPRO of Carbondale/Clarks Summit/Old Forge can
examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold
by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated.
If you suspect mold is an issue in your home or business call the Scranton areas leading mold remediation specialists at (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge handles mold remediation work on a daily basis and know when prompt action is required to prevent further
mold growth. We are an IICRC certified company available 24/7 in the Lackawanna County area.

Emergency Readiness Plan

9/22/2016 (Permalink)

The SERVPRO of Carbondale/Clarks Summit/Old Forge's Emergency READY Profile Advantage:

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO of Carbondale/Clarks Summit/Old Forge's Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to schedule your no cost ERP. Help in the palm of your hand in Lackawanna County.

Kitchen Fire

9/2/2016 (Permalink)

Fire Damage Kitchen Fire kitchen Fires are the leading cause of all home fires.

Kitchen fires remain as the leading cause of home fires. This kitchen fire in an apartment complex in Scranton was caused by the tenant leaving the stove unattended while cooking. Thankfully he was prepared and was able to extinguish the flames with a ABC rated fire extinguisher saving further damage.
While the flames caused significant damage in the kitchen area the rest of the apartment suffered smoke and soot damage and a top down clean using chemical sponges is required prior to sealing and painting. Protein/food fires are especially troublesome to clean and calls for a professional restoration company like SERVPRO of Carbondale/Clarks Summit/Old Forge.
SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the property manager to restore the apartment and limited the loss of business interruption that the fire caused. SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna Counties leader in smoke, fire and water restoration and cleanup. We are available 24/7/365 even on Labor day weekend. (570) 235-1646

Preventive Maintenance to Reduce Dryer Fires

8/31/2016 (Permalink)

Building Services Preventive Maintenance to Reduce Dryer Fires This pictures indicates the amount of lint that can be extracted from a commercial dryer ducting system. Regular maintenance reduces risk.

Most dryer fires occur from a build-up of lint within the ducting system. Unable to properly vent, the temperature rises to a dangerous level eventually overheating which can ignite into a fire. SERVPRO of Carbondale/Clarks Summit/Old Forge have been called to several dryer fires in the Scranton area due to the lint traps and duct lines not be cleaned after every use.
The picture below is lint and dust that our machine was able to extract from a commercial dryer ducting system following a recent service call at a hotel in Scranton. For commercial buildings it is recommended that a preventive service agreement be established for regular service. The more the use the greater build-up of lint as evidence in this picture.
SERVPRO of Carbondale/Clarks Summit/Old Forge provides preventive service agreements to several Lackawanna County apartment buildings, senior centers and hotels to be pro-active in preventing disasters. If your commercial building needs regular dryer duct service call SERVPRO of Carbondale/Clarks Summit/Old Forge to receive a free estimate on a dryer duct preventive maintenance plan at (570) 235-1646.

Dryer Duct Cleaning

8/29/2016 (Permalink)

Building Services Dryer Duct Cleaning Lint build-up in a Scranton hotels dryer ducting system. Preventive maintenance programs reduce risk.

The below pictures show the importance of a regular dryer duct cleaning.A new clean sock filter as opposed to one which was not cleaned in a period of time. Preventive maintenance programs for dryer ducts are an important part of any safety plan. Excessive lint build up is a fire hazard, especially in a commercial drying setting.
SERVPRO of Carbondale/Clarks Summit/Old Forge offers service agreements for dryer duct cleaning. Regular maintenance not only reduces the fire hazard but increases efficiency and the life of the dryer themselves.
If you're Northeastern Pennsylvania hotel or apartment complex does not have a preventive maintenance program in place, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for a free estimate. Let us assess your needs and become #SERVPROPrepared.

Unrestorable

8/24/2016 (Permalink)

Fire Damage Unrestorable Several of these ornate features of this home in Carbondale cannot be restored.

 Fire damage is a traumatic event. The loss of personal belongings, mementos and an overall sense of well-being that the damage brings is a very difficult situation to go through. As a professional restoration company our job is to help restore some of these losses.
Sometimes based on the amount of damage it is impossible to restore certain items. Older homes with ornate fixtures and specialized construction are at times the most difficult to restore. This home in Carbondale is a perfect example. It suffered smoke, fire and water damage and its restoration will be very unlikely. Its a unfortunate situation to lose the architectural and construction work throughout this home.
SERVPRO of Carbondale/Clarks Summit/Old Forge works off the restore instead of re-place principle but if replacement is required our construction crew can still help make it "Like it never even happened". Call Lackawanna Counties leader in smoke, fire and water cleanup and restoration at (570) 235-1646.

Storm Damage

8/23/2016 (Permalink)

Storm Damage Storm Damage Mold is a secondary by-product of storm and water damage.

 With any extreme weather event like the recent flash flooding in the Scranton area, there will always be secondary damage that occurs. These photos are of the subsequent mold damaged that occurred once the water receded.
Mold is a by-product of water damage and as you can see comes in many shapes and colors. SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the homeowners to remediate the mold so that the home could be restored to a safe and healthy living environment.
The storm damage affected a wide area of Lackawanna County and SERVPRO of Carbondale/Clarks Summit/Old Forge was able to help many home and business owners to properly dry and restore their properties. Returning both families and employees to safe working and living environment is our number one goal in dealing with any fire, water or mold emergency.
If your home or business suffered storm damage and needs a professional restoration company in the Scranton area call us 24/7 at (570) 335-2143. 

Dirty Carpets

8/23/2016 (Permalink)

Cleaning Dirty Carpets Preventive maintenance Programs

Don’t let dirty carpets discourage customers from frequenting your place of business. Here’s how to maintain clean carpets to help keep customers happy.

Owners of commercial properties and retail stores may not always put “clean the dirty carpets” at the top of their to-do list, but for their customers, this can be a deciding factor in whether they choose to stay or go from your business.

According to ISSA data, a facility with foot traffic of up to 1,000 people per day can result in nearly 24 pounds of soil brought in over the course of a 20-day period. But it doesn’t take that much foot traffic to soil or damage the carpets in your store; if left untreated, “stains settle in and become eyesores that can’t be hidden.” Often, a soiled carpet starts to smell, with potential odors emanating from food or fluid stains or mold —not only discouraging visitors from entering, but helping to shorten the life of the carpet.

Dirty carpets can also give the impression that a business owner doesn’t care much about appearances, which can lead to doubts about the quality of whatever products or services are being offered. On the other hand, properly cleaned and maintained carpets can last up to 10 years or longer, and improve air quality by removing dust and allergens.

Consider a customer’s perceptions upon entering a place of business. In one retail facility, the carpet is clearly stained by food, fluids or “snow melt” (stains caused by white salt) and a foul odor rises up from the floor. In another facility, the carpet looks fresh and clean, as if it’s just been purchased and set down on the floor, lending the entire store an inviting and welcoming atmosphere. It’s not hard to imagine which store most customers would prefer.

There’s just too much at stake to ignore carpet stains and wear-and-tear in your place of business.

Short- and Long-term Cleaning Measures

Several short-term cleaning measures can help keep your commercial carpets looking clean and fresh. With the use of environmentally friendly chemical cleaning agents, you should consider removing any stains or spills as soon as they occur. Commercial carpet cleaning experts advise vacuuming at least once a week with a quality vacuum cleaner, but with even greater frequency if there’s considerable foot traffic over the carpet.

Stain-resistant carpet protection spray can be another valuable resource for protecting untreated carpet, as stains and dirt can become embedded in the fibers. This spray creates a shield that’s invisible to the human eye around carpet fibers in order to prevent grime and dirt from adhering to the carpet.

Perhaps the most efficient tool for your carpet’s long-term care is periodic deep cleaning(once every 12 months or sooner depending on foot traffic levels). Quality deep cleaning involves the use of heat, pressure and extraction, which removes more dry particulate soil than any other method. If you hire a professional cleaner, make sure they use Carpet and Rug Institute (CRI) SOA Platinum Certified Equipment. A CRI Certified Platinum provider uses equipment that removes 90–100 percent of soil from commercial carpets and can extend the life of those carpets by as much as 30 percent.

SERVPRO of Carbondale/Clarks Summit/Old Forge does preventative maintenance programs for commercial properties which included scheduled carpet cleanings. Call us today at (570) 235-1646 to discuss a preventive maintenance program for your business.

Commercial Cleaning Services

8/19/2016 (Permalink)

Building Services Commercial Cleaning Services

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Carbondale / Clarks Summit / Old Forge has the resources and expertise to give you excellent results while minimizing the disruption to your business. We can help make it “Like it never even happened.”
SERVPRO of Carbondale / Clarks Summit / Old Forge responds quickly to your Scranton fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources to respond to any size restoration emergency.
Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of Carbondale / Clarks Summit / Old Forge to get the job done right the first time. We’ll respond promptly and make your work space look its very best.
For more information regarding our commercial cleaning services in the Scranton area call us at (570) 235-1646.

Flash Flooding

8/17/2016 (Permalink)

lash flood: A flood caused by heavy or excessive rainfall in a short period of time, generally less than 6 hours. Flash floods are usually characterized by raging torrents after heavy rains that rip through river beds, urban streets, or mountain canyons sweeping everything before them. They can occur within minutes or a few hours of excessive rainfall. Last night parts of Lackawanna County again experienced heavy rains that caused flood like conditions. If your basement in your home or business suffered water damage either from the excessive water or from a sewer or drain back-up, SERVPRO of Carbondale/Clarks Summit/Old Forge can help. Any external water has the capability to include harmful components and it is recommended that it should be professionally dried and treated. SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained technicians to ensure that your home or business is returned to a safe and healthy living and working environment. We are the Scranton areas leader in flood damage restoration and are available 24/7 at (570) 235-1646.

Wide Spread Flooding

8/16/2016 (Permalink)

Storm Damage Wide Spread Flooding Flooding at a commercial building in Scranton

 SERVPRO of Carbondale / Clarks Summit / Old Forge responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Scranton home or business back to pre-storm condition. From wide spread flooding to lighting striking your property.
When a storm hits your Lackawanna County home or business, you need help immediately. Our 24/7 response will help prevent secondary damage and help reduce business interruption costs. 
In addition to our own resources, we can access equipment and personnel from over 1,650 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.That way you know your home or business is being dried by certified water technicians.
We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Carbondale / Clarks Summit / Old Forge is close by and ready to respond to your flood or storm damage emergency in the Northeastern Pennsylvania area.. We are proud to be an active member of the Scranton community and want to do our part to make our community the best it can be.
So when a storms hits, call Lackawanna Counties leader in smoke, fire and water cleanup and restoration at (570) 235-1646

Preparedness Begins with a Plan

8/12/2016 (Permalink)

Storm damage happens and as the Scranton's area leader in smoke, fire and water damage, SERVPRO of Carbondale/Clarks Summit/Old Forge believes in being prepared for "whatever happens". Following the recent widespread flooding in Lackawanna County and the amount of water damage that homes and business's suffered, now is the time to address how prepared you were. The next flooding event will occur will you be ready? Let SERVPRO of Carbondale/Clarks Summit/Old Forge help your business be better prepared for the next weather event with a SERVPRO Emergency Readiness Plan.

This ERP should be part of any business continuity and emergency preparedness plan your business currently has. This free assessment allows you to have  help in the palm of your hand. Contact us today to get started. (570) 335-2143.

https://ready.SERVPRO.com/home/readyprogram

The Effects of Untreated Water Damage

8/10/2016 (Permalink)

Water Damage The Effects of Untreated Water Damage This mold growth was a direct result of last weeks flooding in Elmhurst, Pa. Untreated water damage can lead to an unhealthy situation.

This home in Elmhurst was on the market for sale. The homeowner resided out of state and the home was left unattended. Last weeks storms caused flooding in the basement which went undressed causing all this secondary damage. The homeowner returned to a wet carpet and visible mold on the walls and ceilings. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to return the home to its previous condition. If your home or business has suffered flood damage call Lackawanna County's leader in flood damage recovery company at (570) 235-1646. We are an emergency services company specializing in smoke, fire, water and mold mitigation and cleanup. SERVPRO of Carbondale/Clarks Summit/Old Forge a name you can trust.

Secondary Damage - Mold

8/6/2016 (Permalink)

Mold Remediation Secondary Damage - Mold Mold is a secondary effect from water damage if left untreated.

Timely mitigation is the key to reducing secondary damages from any water damage. This is an example of what happens when the damage goes untreated. Last week's heavy rains caused this building to take a foot of water into the structure. Unfortunately, it went undiscovered, resulting in this mold growth (secondary damage). There was so much moisture in the room that the ceiling tiles were sagging. SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the building's owner to help dry the structure and remove the mold growth so that he could continue to operate his business in a safe and healthy manner. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water restoration. We help business owners restore their properties to safe environments for both employees and customers. If your home or business suffered flood damage, call Lackawanna County's premier smoke, fire and water cleanup and restoration company at (570) 235-1646. We are an emergency services company available 24/7.

Mold Damage

8/3/2016 (Permalink)

Mold Remediation Mold Damage Mold damage is indicative of a water issue.

Mold is a by-product of water damage. The mold on this wall started from mold spores growing on insulation next to a sewer pipe. Mold becomes more problematic when the source is from category 3 water (sewage). The continuous dampness of a leaking pipe and a food source (insulation) make an ideal situation for the spores to spread. The spores spread through the air, looking for a food source (the sheetrock on the adjacent wall). SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the insurance company to both dry and disinfect the structure as well as remediate the mold, helping the homeowner return to a safe and healthy living environment. If your home or business has experienced water damage, call the Scranton area's leader in smoke, fire, water and mold cleanup at (570) 235-1646.

Storm Damage

7/27/2016 (Permalink)

Storm Damage Storm Damage Storm damage was extensive throughout Lackawanna County

Pictured here is our crew cleaning up some of the damage from Monday's storm. The damage from a series of thunderstorms across Lackawanna County was extensive. The deluge of water was too much for some roofs, foundations and sewer systems, causing extensive flooding throughout. Any flooding (water from outside coming into a building) is considered contaminated water and thus category 3. When the water comes from the sewer system, it could become a health issue. Professional mitigation companies like SERVPRO of Carbondale/Clarks Summit/Old Forge are called to return the structure to a safe living and working environment. Don't try cleaning up the damage yourself; we have highly trained crew who dry and clean to IICRC and OSHA standards to maximize the health and safety of all involved.

Carpet Cleaning

7/22/2016 (Permalink)

Water Damage Carpet Cleaning Before and after of a carpet restoration project in Scranton. Damaged carpets need to be dried, cleaned and deodorized as part of restoration process.

This is a before and after photo of a commercial grade glue down carpet that was damaged from a busted sprinkler head in a manufacturing facility in Scranton. The water damaged several of the offices. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to mitigate the damage. Once the affected area is dried the process of restoring the structure begins. This is an excellent picture of how badly the carpet was damaged but with the correct drying technique specialized equipment the commercial grade carpeting was able to be saved. Working on the repair instead of replace principle SERVPRO of Carbondale/Clarks Summit/Old Forge is able to save our customers money and business interruption. We are an emergency services company available 24/7 in the Lackawanna County area. Call us at 570-235-1646 if your facility experiences smoke, fire or water damage.

Meth House Decontamination

7/21/2016 (Permalink)

Biohazard Meth House Decontamination DO NOT ENTER a site that you think may be used for cooking meth.

What should I do if I suspect the presence of a meth lab?

DO NOT ENTER a site that you think may be used for cooking meth. Call your local law enforcement agency immediately. Meth labs present extreme dangers from fire, explosions and exposure to hazardous chemicals. Breathing chemical fumes or handling unknown substances can cause injury and even death. Meth labs are considered hazardous waste sites and should only be entered by trained and properly equipped professionals (i.e., first responder Hazardous Material (hazmat) Teams). Never handle materials you suspect were used for making meth, such as contaminated glassware or needles. Skin contact can result in burns or chemical absorption into the skin. Handling items can also cause some of the chemicals to ignite or explode on contact with water or air.

When cleanup of a property is required, the owner of the property is responsible. The property owner may want to contact his/her insurance carrier for advice and assistance regarding property cleanup and choosing a cleanup contractor. The removal of lab chemicals and equipment must be conducted by a properly trained and equipped hazardous materials (hazmat) cleanup team. After a site has been secured and no longer subject to criminal investigation, appropriately trained and equipped personnel should be hired to cleanup any remaining contaminated materials. 

SERVPRO of Carbondale/Clarks Summit/Old Forge was certified as a Meth Lab decontamination company by Amdecon. If your property was a site of a meth lab and needs a professional certified company to make it safe again, call Lackawanna County's certified company at (570) 235-1646.

Drying Chamber Helps Facilitate the Drying Process

7/18/2016 (Permalink)

Water Damage Drying Chamber Helps Facilitate the Drying Process By creating a drying chamber, we can better control the internal environment.

Having containment on a water damage job can assist in drying the structure quickly and thoroughly. This saves the customer in both downtime and costs.
Containment allows the restoration company to better control the drying environment. It will eliminate the unaffected parts of the structure from your drying chamber. This will help reduce the amount of drying equipment needed on a particular job and will also help speed up the drying process.
SERVPRO of Carbondale/Clarks Summit/Old Forge created this drying chamber during a water damage claim in Scranton. We were able to dry the affected areas while allowing the business to remain operating. SERVPRO of Carbondale/Clarks Summit/Old Forge strives to reduce business interruption while safely drying the structure.
If your home or business experiences water damage and needs professional mitigation, call Lackawanna county's premier smoke, fire and water cleanup and restoration company at (570) 235-1646.

Biohaz Crime Scene Cleanup Procedure

7/15/2016 (Permalink)

 Bio-hazardous Waste Cleanup Procedures
The term biohazard describes “any biological material (e.g. plants, animals, microorganisms, or their byproducts) that may present a potential risk to the health and well-being of humans, animals, or the environment.” Crime scene cleanup companies like SERVPRO of Carbondale/Clarks Summit/Old Forge encounter large amounts of this biological matter, including blood and other body fluids, that potentially pose a health risk.

When faced with cleaning up a blood spill site, it’s important to remember that a commercial cleaning product and trash bag for disposal is not sufficient. Just because something looks clean doesn’t mean that it is clean. Even the smallest speck of blood can harbor potentially dangerous blood borne pathogens. That’s why crime scene cleanup companies treat all sites as if they contain biohazards, and they make sure to take proper precautions when removing bio-hazardous waste.

If you are in need of bio-hazardous waste cleanup services, contact SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We’re available 24/7 in the Lackawanna County area and are prepared to help you.

Biohaz Crime Scene trauma and Death Cleanup

7/14/2016 (Permalink)

Biohazardous waste cleanup requires safety precautions in order to prevent the spread of potential infections. Potentially hazardous bloodborne pathogens can be present even in the smallest drops of blood and other body fluids, so following proper biohazardous waste cleanup procedures can help prevent certain diseases. SERVPRO of Carbondale/Clarks Summit/Old Forge, a crime scene and trauma clean up company, abides by all federal and state regulations to ensure safety.

SERVPRO of Carbondale/Clarks Summit/Old Forge provides crime and trauma scene cleanup in a discreet, professional, and safe manner, and is compliant with state and federal agency requirements. We take extra precaution when handling potentially hazardous materials, including using a  28-point checklist to ensure cleaning, disinfection, and safety compliance. 

Our biohazard waste cleanup services include:

  • Homicide and suicide cleanup
  • Blood cleanup
  • Biohazard remediation and removal
  • Vehicle blood and bio remediation 

Our disposal process includes using specially marked biohazard bags, specific bagging procedures, and proper personal protective equipment (PPE), and licensed waste companies haul away and dispose of contaminated items. 

Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for all your bio-haz cleaning needs. We are available 24/7 in the greater Scranton area.

Unattended Death Cleanup

7/13/2016 (Permalink)

No one wants to do what you’re about to do. You have to face an unattended death, and you’re overwhelmed. How in the world will you clean this up?

SERVPRO of Carbondale/Clarks Summit/Old Forge can help. We’re experts in the cleanup of unattended deaths, and no matter how long the situation has gone unrecognized, we know what to do. There are consequences to biological contamination beyond stains and odors; we know how to account for them and make your environment safe again.

Dealing with a body means dealing with the possible spread of diseases, some of which may be life-threatening. Swine flu, E. coli, MRSA, hepatitis — all these diseases are blood-borne, and some of them can stay in affected environments for years before they become active. Protecting you from them is our responsibility. That’s sanitization and disinfection.

Because even small traces of biological contamination can present these risks, we don’t stop until a scene is safe, even if that means the removal of sections of carpet, flooring, or other materials. Also, emergency services are under no obligation to help you remove traces of fingerprint powder, broken glass, or any other foreign material at a crime scene — but we are. That’s remediation.

SERVPRO of Carbondale/Clarks Summit/Old Forge takes our responsibility to sanitize, disinfect and remediate your home, business or vehicle very seriously, and we communicate how and why we’re doing so throughout the whole process. That’s why we’re Northeastern Pennsylvania's premier crime scene cleanup and biohazard remediation company. Call us at (570) 235-1646 for 24/7 emergency service. When you need to deal with an unattended death and you’re asking yourself, “What now?” — trust SERVPRO of Carbondale/Clarks Summit/Old Forge anywhere in the Scranton area to answer the question.

Dog, Cat and Human Urine Odor Removal

7/12/2016 (Permalink)

Dog, Cat and Human Urine Odor Removal

The only difference between dog urine and human urine is that they come out of differing species. Otherwise, it’s next to impossible to tell them apart, unless you have the urine chemically analyzed. Dog urine contains water, bacteria, ammonia, uric acid and dog hormones. The real waste product our bodies have to get rid of is ammonia, which is formed by the breakdown of amino acids — the building blocks of proteins. But ammonia is so toxic that only tiny concentrations can be tolerated. So any ammonia in the bloodstream is rapidly converted to urea in the liver.
Its the ammonia that odor that most of us smell and as we all know a very difficult odor to remove, especially once it permeates porous substances. In many instances a through carpet cleaning is not enough. Carpet padding is a porous material which will retain the urine causing the odor to persistent, thus removing the contaminated pad is a good idea. At times, where a repeated cat spray has seriously compromised the sheet-rock, a 4-ft cut to remove the affected area is necessary. Lastly, depending on how comprised the area is, the sub-floor may also need to be removed or at a bare minimum sealed to keep the odor from emanating.
As a odor removal company, SERVPRO of Carbondale/Clarks Summit/Old Forge can help identify and eliminate lingering pet and human odors. By employing using trained technicians and specialized odor removal equipment we have the expertise to help home and business owners have a safe and healthy environment.
By identifying and removing the source we are able to make this home safe again. Call SERVPRO of Carbondale/Clarks Summit/Old Forge for your stubborn odor issues at (570) 235-1646.

Fire Damage RT6 Fashion Mall

7/11/2016 (Permalink)

Fire Damage Fire Damage RT6 Fashion Mall Fire in one unit causes smoke, soot and soot damages to others in this strip mall in Scranton.

When fire strikes, the damage is traumatic. Soot permeates every inch of a building and the odor is overwhelming. A fire at the RT 6 Fashion Mall in Scranton began in one unit but affected several others causing them to temporarily close there doors due to the secondary smoke, soot and water damage. SERVPRO of Carbondale/Clarks Summit/Old Forge was on-site within hours to help these business owners reduce the business interruption and get back into business as fast as possible. Cleaning a fire damaged structure is a tedious process. Every area of the structure must be cleaned and deodorized. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specially trained fire cleaning technicians to be able to successfully mitigate and restore a building in a timely manner allowing the business owner to get up and running quicker. If your business has experienced a smoke, fire, water and soot issue call Lackawanna Counties leading restoration company at (570) 235-1646.

Route 6 Fashion Mall

7/8/2016 (Permalink)

Fire Damage Route 6 Fashion Mall A fire in one store caused significant smoke, soot and water damage throughout the complex. SERVPRO of Carbondale/Clarks Summit/Old Forge on the scene

SERVPRO of Carbondale/Clarks Summit/Old Forge responded to the Route 6 Fashion Mall in Scranton, PA when a fire in a storefront caused substantial damage throughout the complex. Several of the storefronts experienced significant smoke, soot and water damage that caused business interruption and loss of income. Thankfully no one was hurt or injured.
SERVPRO of Carbondale/Clarks Summit/Old Forge through its network of local franchises responded within the hour and began a safety assessment prior to doing any mitigation work. There is lots of work to be completed and services need to be restored.

All that being said, our specialty trained fire certified cleaners are working to restore their stores to safe and healthy environments. No job is too big for the team who makes it "Like it never even happened."

Death and Suicide Cleanup

7/6/2016 (Permalink)

Do You Need Biohazard Cleanup Services?

Call Us Today at (570) 235-1646.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances. 

SERVPRO of Carbondale/Clarks Summit/Old Forge provides cleanup and recovery services for many biohazard situations. We are located right in Taylor, a local resource for anyone in the Scranton/Wilkes-Barre area.

These include the following:
Sewage backup
Crime scene residue
Suicide/death accident
Homicide cleanup
Blood cleanup
Accident cleanup
Hoarding scene
Animal waste/remains
Chemical spill
Tear gas cleanup
Meth lab cleanup

These situations are a health hazard and should be remediated immediately. We are available 24/7 for emergency service.

What is Crime Scene Cleanup

7/5/2016 (Permalink)

What Is Trauma Scene Cleanup? Trauma scene cleanup is defined as any situation that necessitates biohazard cleanup services, residential or commercial restoration, or material disposal. Specific examples of trauma scene cleanup include: • Cleanup for crime scenes, including decontaminating chemicals like tear gas• Accidental death, homicide, and suicide scene cleanup/decontamination• Meth lab cleanup• Animal infestation cleanup• Airborne blood and pathogen cleanup• Emergency equipment, facility, and vehicle cleanup• Infectious disease decontamination• Tissue and bodily fluid cleanup SERVPRO of Carbondale/Clarks Summit/Old Forge are specialists with extensive industry experience and is aware of these situations and understands that they can be quite emotional for the parties involved. For this reason, the our team understands the need to provide expedient, respectful services irrespective of the cleanup scene site. Not everyone is not qualified to complete a cleanup at a trauma scene. When you call SERVPRO of Carbondale/Clarks Summit/Old Forge you can be confident that they’ll provide you with the quick, safe and respectful elimination of contaminated debris from the trauma scene. Restoration Services Following Cleanup Some of the restoration services that may follow the trauma scene cleanup include:• Repainting walls that have been damaged• Replacing or repairing sub floor, drywall, or other structural elements• Restoring counter tops and cabinets• Replacing flooring• Checking electrical machines, HVAC systems, and plumbing equipment to ensure functionality• Replacing windows Access Professional Services Immediately If you’re currently in need of high-quality trauma scene cleanup services, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 emergency service. Our technicians are thoroughly trained and come with all the right personal protection equipment to optimize and expedite the trauma scene cleanup process. 

Methamphetamine Damage Cleanup

6/30/2016 (Permalink)

Biohazard Methamphetamine Damage Cleanup SERVPRO trained personnel cleaning a meth house in Scranton, Pa.

The chemicals used in the manufacturing of methamphetamine can be caustic, and the property can be made unsafe. Once the lab is dismantled, the cleanup remains in order to ensure that the property is safe for human habitation. SERVPRO of Carbondale/Clarks Summit/Old Forge is a certified cleaner of meth houses. We underwent the required training to achieve this distinction. We have the specialized training and equipment to ensure that your home is chemical-free and safe. If a property you own was a victim of methamphetamine manufacturing and need professional cleanup, call the Scranton area's leader in meth house cleaning: SERVPRO of Carbondale/Clarks Summit/Old Forge for 24/7 emergency service at (570) 235-1646. We can make your house safe. We also can clean human and animal remains, crime and trauma scenes, skunk odors as well as any other bio-hazard situation. Let us help you restore your home or business.

Specialized Cleaning Services

6/29/2016 (Permalink)

Cleaning Specialized Cleaning Services

Specialized Cleaning Services: SERVPRO of Carbondale/Clarks Summit/Old Forge is the premier specialty cleaning company in Northeastern Pa. Know for our smoke, fire and water cleanup and restoration, we are also specialty trained to clean dangerous bio-haz situations. Some of our areas of expertise are: Crime Scene Cleanup Suicide Clean Up Meth House Cleaning Skunk Odor removal Decomposition Clean Up & Odor Removal Accident and Trauma Scene Clean Up Blood Clean Up Biohazard Clean up Tear Gas Removal Fingerprint Dust Removal Rodent Clean Up We offer: 24 Hour Dispatch Insurance Billing SERVPRO of Carbondale/Clarks Summit/Old Forge can quickly respond and deal with any biohazard incident and most often bill our services to your insurance company. Call us 24 hours for crime scene clean up services or questions in the Scranton area (570) 235-1646

Crime Scene and Trauma Cleanup Services

6/23/2016 (Permalink)

No one should have to deal with the traumatic events that would require our services, but if you do, SERVPRO of Carbondale/Clarks Summit/Old Forge is here to help you on the road to recovery. We are the premier crime scene clean up and bio-hazard remediation company in Northeastern Pennsylvania. Call us at (570) 235-1646 for crime scene cleanup, bio-hazard cleanup, death cleanup or blood spill cleanup, any time – day or night. SERVPRO of Carbondale/Clarks Summit/Old Forge provides professional and compassionate services to families and employers who are dealing with the death of a friend or loved one due to suicide, homicide or industrial accidents. Our highly trained and caring field technicians are experienced in all the protocols necessary to return your home or business to a safe and livable condition. SERVPRO's crime scene cleanup teams have handled blood cleanup, communicable disease decontamination and specialty sanitization for crime scenes, hoarding situations and contaminated buildings. We understand that not only are these situations unexpected and upsetting, but they can also be dangerous and difficult to clean. We document the work we perform in detailed reports provided to you for your insurance company or compliance department. We provide business and residential customers with a full range of bio-hazard remediation and cleaning assistance in cases involving homicide, suicide, unattended death, personal accidents, industrial accidents, tear gas, and communicable disease outbreaks. SERVPRO of Carbondale/Clarks Summit/Old Forge is dedicated to emergency rapid response—our professional service technicians are available 24 hours a day, 7 days a week, 365 days a year in the Scranton/Wilkes-Barre area. Call us any time! (570) 235-164

Importance of a Sump Pump

6/21/2016 (Permalink)

Storm Damage Importance of a Sump Pump The recent storm caused heavy rains and this sump pump simply could not handle the deluge of water.

When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.

Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. The sump pump’s primary job is to pump water outside and away from the home. There are generally two types of sump pumps: pedestal and submersible.

How to Keep Your Sump Pump in Good Condition

Once installed, consider the following maintenance tips to help ensure your sump pump is ready when you need it.

Check the pump at least once a year to make sure it is still in good working condition.

  • Is the sump pump plugged in?
  • Is the power cord in good shape?
  • Is the drain hose connected properly?
  • Is there any debris in the area that could clog the pump and prevent it from working properly?
  • Pour water into the sump pit to test if the sump pump starts up automatically and quickly drains the water.

Since sump pumps run on electricity, consider installing a battery backup to help ensure yours will not fail, even in the event of a power outage. If you have installed a battery backup, during your test of the sump pump installation, unplug the pump to ensure that it will function properly on battery power.

Contact a professional if your sump pump is not working properly.

Finally, consider obtaining optional coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement.

If your home or business does experience a water emergency, call Lackawanna County's premier water restortaion company at (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm available 24/7 to serve the greater Scranton area.

https://www.travelers.com/resources/home/maintenance/sump-pump-maintenance.aspx?utm_source=facebook&utm_medium=agentsocial&utm_content=|week1|SumpPum

Spontaneous Combustion - A FireThreat

6/17/2016 (Permalink)

Every now and again we see a loss that that could have been prevented. We recently inspected a house fire started by a contractor leaving a pile of oily rags in the house. Many people think this is an urban myth but it is not and is a serious source of fires in homes, garages, and on farms (barns, silos, stables, etc.).

Oily rags left in an open container or piled up in a heap can become a safety nightmare. They can burst into flames hours or days after they were discarded with "no apparent reason." This is because oils do not dry through evaporation, they dry through oxidation, the same process that generates fire!

This spontaneous ignition or combustion requires three elements: fuel, oxygen and a source of heat. It doesn't require a flame to ignite because heat can develop through the oxidation process. If the heat is able to dissipate, it generally causes no problems. But when the heat being generated in the pile cannot be released into the air, such as when combustible materials are left in piles, it will build up until ignition occurs.

Some common examples of materials subject to spontaneous ignition when in contact with combustible materials like cotton rags include:

  • Oils - linseed oil, tung oil and vegetable (cooking) oil 
  • Oil-based paints, stains and varnishes 
  • Some deck sealers; polyurethane; or paint thinners. 
  • Safe Storage

    Since oxygen is required for combustion, storing damp, oily rags in an airtight metal container is a good way to prevent combustion. Another way is to spread the rags out or hang them up individually so the heat can dissipate. Once dried, they can be disposed of properly. NEVER place oily rags in a washing machine or dryer!!!

    We hope you never experience a fire in your home, but if you do, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 and we will make it "Like it never even happened."

    What Not to Do Cleaning a Kitchen Fire

    6/14/2016 (Permalink)

    Fire Damage What Not to Do Cleaning a Kitchen Fire By attempting to clean a kitchen fire in Peckville, the homeowner unknowingly used an improper technique causing this staining.

    This picture shows the result of the homeowner attempting to clean soot off a kitchen ceiling following a protein fire by using a wet rag and a household cleaning product. Unfortunately, all this did was embed the soot into the sheet rock causing staining. The proper cleaning technique for cleaning a protein fire is to first use a chemical dry sponge. The sponge allows for a proper cleaning before we seal and paint.
    If your home or business experiences a fire, always call a professional cleaner to avoid making the problem worse. SERVPRO of Carbondale/Clarks Summit/Old Forge employs professionally trained technicians who use the latest methods to clean and repair fire damage. Fires are not universal nor should the cleaning methods used be universal. Call Lackawanna County's soot, fire and smoke cleaning and repair experts at (570) 235-1646 for 24/7 service anywhere in the Scranton area.

    Untreated Water Damage

    6/10/2016 (Permalink)

    Mold Remediation Untreated Water Damage When water damage is not professionally dried, mold growth is a potential byproduct.

    This is a picture of a current mold remediation project that SERVPRO of Carbondale/Clarks Summit/Old Forge is working on at a business in Scranton. This intrusion was a result of untreated water damage. Water damage if left untreated may turn into mold, so always be sure to have your structure dried properly.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7 to begin the process of safely restoring your home or business following a disaster so this does not happen to you. If you suspect mold has intruded into your home or business call us at (570) 335-2143, and let our professional mold remediation technicians take care of the problem. We are Lackawanna County's premier smoke, fire, water and mold cleanup and restoration company. We are an IICRC certified firm, so we dry and restore your structure to a high set of standards.

    Bio-Hazard and Crime Scene Cleanup

    6/8/2016 (Permalink)

    Biohazard Bio-Hazard and Crime Scene Cleanup Cleaning a trauma scene at a local senior living center in Scranton, Pa.

    In addition to smoke, fire and water cleanup and restoration, SERVPRO of Carbondale/Clarks Summit/Old Forge handles biohazard and crime scene cleanup and restoration.

    Bloodborne Pathogens:
    SERVPRO of Carbondale/Clarks Summit/Old Forge removes and disposes of bodily fluids, tissue and other potentially pathogenic substances resulting from an accident, trauma, crime or death. Our highly trained technicians thoroughly clean, disinfect and deodorize the structure.

    We know from experience that dealing with a situation like this is traumatic and difficult to handle. Do not attempt to clean the area yourself; call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge. We are available 24/7 to handle any emergency in Lackawanna County. Call us at (570) 235-1646 to get your Scranton/Wilkes Barre home or business back into shape after a biohazard event.

    Trauma, Crime Scene and Meth House Cleanup Specialist

    6/8/2016 (Permalink)

    Biohazard Trauma, Crime Scene and Meth House Cleanup Specialist Completing a trauma cleaning at a home in Scranton.

    Did you know - SERVPRO of Carbondale/Clarks Summit/Old Forge also offers fast, reliable bio-hazard and crime scene cleanup and restoration services?

    Exposure to such chemical and biological contaminants is a serious health risk to occupants, employees, customers and owners. Failing to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is highly trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Fully equipped in Personal Protective Equipment (PPE), our crew will make it "Like it never even happened."

    If your home or business needs a bio-hazard cleanup, call us 24/7 at (570) 235-1646. We are the Scranton/Wilkes-Barre area's premier restoration provider.

    Addressing a Grease Fire

    6/6/2016 (Permalink)

    Fire Damage Addressing a Grease Fire Grease Fire Peckville, Pa.

    Over the past several weeks, SERVPRO of Carbondale/Clarks Summit/Old Forge has responded to two kitchen fires. Kitchen fires remain the leading cause of home fires. If you’re cooking a lot it’s really a matter of when — not if — you’ll experience your first fire. For most people, that’s exactly the reason why they are so scared and startled — and less mentally prepared. To be sure, grease fires can escalate quickly, so call 911 as soon as you suspect you can’t control the fire. But here’s the basic steps how to put out a grease fire, and what not to do.

    In a nutshell, we’ll extinguish kitchen fires… no matter if they happen in an electric or gas oven, no matter if they happen on the stove top or in the oven, no matter if they are triggered by excess grease or oven self-cleaning…. by removing the oxygen that the fire needs to continue.

    Step 1: For starters, turn off the burner and get everybody out of the kitchen… if possible, have somebody at the ready to call 911.

    Step 2: Stay clear of water… Pouring water on burning grease will instantly evaporate the water, causing tiny oil droplets to disperse throughout your kitchen… and creating a giant fireball that spreads the fire everywhere. Also don’t carry the burning pan or pot outside, because you’ll likely spill burning grease and thus spread the fire. Remember, everybody is scared with a fire in their kitchen, so your hands won’t be as steady.

    Step 3: Remove the oxygen… here’s three ways depending on where the fire happens to be, and what tools you have on hand:

    (1) Use a non-glass lid or baking sheet (for stove-top fires): Cover the pan with a metal lid or metal baking sheet… the fire will quickly consume the remaining oxygen and then peter out. You could also use a metal salad bowl or a large wooden cutting board (if it’s not wet) — but don’t use anything plastic that could melt/burn. Also don’t use a glass-lid (or porcelain plate), as the flames could super-heat and shatter the glass.

    (2) Use salt or baking soda (for oven fires): Alternatively, you can smother the fire with baking soda or salt… depending how big the fire is, you may need quite a bit. Don’t use anything similar such as flour or baking powder, those aren’t heavy enough to smother the flames (and could even cause an explosion).

    (3) Use a non-water fire extinguisher (stove-top or oven fires): Of course, you could always douse the fire with a dry chemical fire extinguisher. Store a Class B kitchen fire extinguisher within easy reach, ideally between the kitchen and your nearest exit. Unlike water-based fire extinguishers, these dry chemical extinguishers have a red color — and are available for $20 from your local hardware store.

    Step 4: This should extinguish the kitchen fire — but if you can’t get the flames extinguished, call 911 immediately and get out of the house. This picture below is an example of what happens when you try to extinguish a grease fire with water. The water caused the the oil droplets to spread up to the ceiling causing this damage. The homeowner was very fortunate that this action did not cause even a greater fire.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna County's leader in smoke, fire and water cleanup and restoration. If your home or business has suffered smoke or fire damage, call us today at (570) 235-1646. We are an emergency services company available 24/7 to meet any size disaster.

    Commercial Carpet Cleaning

    6/1/2016 (Permalink)

    Commercial Commercial Carpet Cleaning Commercial carpet cleaning as part of a preventive maintenance program.

    SERVPRO of Carbondale/Clarks Summit/Old Forge doing a commercial carpet cleaning at a healthcare facility in Scranton as part of a state inspection. As a proactive organization, this facility schedules a quarterly clean with SERVPRO of Carbondale/Clarks Summit/Old Forge as part of their maintenance program.

    Our franchise uses the latest Institute of Inspection, Cleaning and Restoration Certification (IICRC) training as well as state-of-the-art equipment to remove entrapped soils from deep within the carpet's pile and backings.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in specialty cleaning. We offer preventive maintenance programs to customers to help maintain a professional appearance and long carpet life. If you are interested in any of SERVPRO of Carbondale/Clarks Summit/Old Forge's preventive maintenance programs, contact us today at (570) 235-1646.

    Grease Fire in Peckville.

    5/31/2016 (Permalink)

    Fire Damage Grease Fire in Peckville. Kitchen Fire in Peckville, Pa.

    This kitchen fire in Peckville started when a frying pan was left unattended. The homeowner, in a panic, put the pan in the sink. This caused further damage to the walls and ceiling. You can see where they tried to clean the soot and grease themselves using wet sponges but made the damage worse.

    Here is how to put out a grease fire properly:

    Step 1: For starters, turn off the burner and get everybody out of the kitchen… if possible, have somebody at the ready to call 911.

    Step 2: Stay clear of water… Pouring water on burning grease will instantly evaporate the water, causing tiny oil droplets to disperse throughout your kitchen… and creating a giant fireball that spreads the fire everywhere.

    Step 3: Remove the oxygen.

    Step 4: This should extinguish the kitchen fire — but if you can’t get the flames extinguished, call 911 immediately and get out of the house.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the homeowner's insurance company to restore the kitchen properly using dry sponges and SERVPRO proprietary cleaning products.

    If your Lackawanna County home or business experiences fire damage, call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646.

    Content Inventory Service

    5/24/2016 (Permalink)

    Fire Damage Content Inventory Service The personal belongings of this homeowner in Moscow needs to be inventoried for insurance purposes. Its just another service Servpro provides.

    When a fire emergency happens, the damage can often feel overwhelming. Ensuring that all your personal belongings are accounted for helps in the insurance process. SERVPRO of Carbondale/Clarks Summit/Old Forge can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS). This process provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Preloss list of contents Detailed and accurate report Better information to settle claims quicker Assistance with burden of proof for claims Peace of mind when you need it most!This home in Moscow suffered heavy fire and water damage and a content inventory is required to ensure the homeowner is compensated properly and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to accomplish this task. The ability to provide a detailed content inventory report is helpful to both the insured and insurance company. SERVPRO of Carbondale/Clarks Summit/Old Forge is able to take a major restoration project from beginning to end easing the difficulty of any homeowner who suffers a disaster.SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton areas leader in smoke, fire and water cleanup and restoration. We can handle any size disaster. Call us if your home or business has experienced a smoke, fire or water disaster . We are available 24/7 at (570) 235-1646

    Service Agreements-Dryer Cleaner

    5/23/2016 (Permalink)

    Building Services Service Agreements-Dryer Cleaner Lint filled dryer ducts increase the chances of a dryer fire.

    Clothes Dryer Fires: Too Common of a Tragedy According to the U.S. Consumer Product Safety Commission there are approximately 16,000 Clothes Dryer fires per year resulting in injuries and deaths. In addition to these tragic dryer fire events, exposure to carbon monoxide poisoning from improper dryer vent setups is another major cause of injury and death. When it comes to dryer vents, shorter and straighter is ideal. Only metal vents should be used, which is what most manufacturers specify. Metal vents resist crushing better than plastic or foil vents, which allows air and lint to be carried out of the system. Reduced airflow from build-up or crushing of plastic or foil vents are a major cause of over-heating. Many state and local municipalities have code requirements on new construction to include all metal dryer venting. Clean your dryer vent on a regular basis, or hire a professional like SERVPRO of Carbondale/Clarks Summit/Old Forge to clean the dryer duct. This routine maintenance will reduce the fire hazard and improve the efficiency of the appliance as well as extend the unit's operational life cycle. Use a lint brush or vacuum attachment to remove accumulated lint from under the lint trap and accessible places periodically. Ideally, depending on usage, have the unit fully disassembled and thoroughly cleaned by a qualified service technician.

    SERVPRO of Carbondale/Clarks Summit/Old Forge offers service contracts for commercial dryer duct cleaning service for hotels and hospitals. Regular cleaning by a professional company helps ensure peak efficiency and reduces the chances of a fire. Call us today for a free estimate on a service agreement. (570) 235-1646.

    Emergency Services Fire Damage

    5/23/2016 (Permalink)

    Fire Damage Emergency Services Fire Damage Emergency board-up service for the homeowner in Moscow.

    Once the soot has settled and the initial shock wears off, the initial step of most insurance claims is the board-up process. This is part of the emergency services provided by SERVPRO of Carbondale/Clarks Summit/Old Forge. Firefighters will sometimes be forced to break windows to help air out the property from all the smoke, not to mention that the heat from the fire will also cause the glass to break.The board-up is completed in order to secure the property from theft and liability. It also helps ensure that the fire scene remains unadulterated until the fire inspector and insurance adjusters clear it.This home in Lackawanna County suffered heavy smoke, fire and water damaged and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to secure the property before the work of restoring it back to pre-loss condition. Thank goodness the elderly homeowner was able to escape but his home of close to 45 years suffered severe damage.SERVPRO of Carbondale/Clarks Summit/Old Forge has the expertise and specialized equipment to help this homeowner return to the house he loves. We serve the Scranton area with 24/7 service. If your property needs emergency service call Northeastern Pa. premier smoke, fire and water cleanup and restoration company at (570) 235-1646 for 24/7 assistance.

    Fire Extinguishers

    5/19/2016 (Permalink)

    Do you know how to tell if the fire extinguisher you grab from the wall is the correct one you should be using? Every fire extinguisher has a nameplate that identifies what type of class or classes of fires it should be used on.

    CLASS A FIRES 
    These are fires which have glowing embers when they burn, like wood, paper or trash. Class A extinguishers contain water and should only be used on Class A fires. Used on gasoline or grease, it can spread the fire. Used on an electrical fire, it could cause electrocution.

    CLASS B FIRES
    Class B fires involve flammable liquids, fuel oils and gases. Gasoline, paint, solvents, paint thinners, grease, LPG and acetylene also fall under this class. Always use a Class B or Class ABC extinguisher.

    CLASS C FIRES 
    These are fires in electrical equipment where there is still a live electrical current. Use a Class BC or Class ABC extinguisher.

    All that being said, your best bet is to have an ABC rated fire extinguisher. ABC fire extinguishers are very versatile. They are often the ideal choice because they are able to put out many different types of fires. They use monoammonium phosphate, which is a dry chemical that can quickly put out the fire. It is a pale yellow powder that is able to put out all three classes of fire: Class A for trash, wood and paper, Class B for liquids and gases, and Class C for energized electrical sources. The dry chemical smothers the fire. It can leave a residue once the fire has been put out, so keep this in mind when choosing this type of extinguisher.

    Know where your fire extinguisher is kept, and know how to use it in the event of an emergency.

    If you do have a fire, SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton area's leader in smoke, fire and water cleanup and restoration can help make it "Like it never even happened." We are available 24/7/365. Call us if your home or business has experienced a fire and needs cleanup help in Lackawanna County at (570) 235-1646.

    Carpet Delamination

    5/18/2016 (Permalink)

    One of the first things SERVPRO of Carbondale/Clarks Summit/Old Forge will do as a restoration company when responding to a water damage is to get rid of as much water as possible as quickly as possible. Extraction is the first goal of the technician. Depending on the type of floor covering, we approach the job differently. If it is glued down carpet, we extract as much water as possible before setting equipment. If it is carpet with padding, we have to determine if the carpet is salvageable or not. When we remove the carpet from the tack strips and the backing of the carpet separates from the actual carpet fibers, then the carpet is considered delaminated. In that instance, we will remove both the carpet and the padding. If the carpet backing is still intact, then we will lift the carpet, remove only the wet padding and place air movers both above and below the carpet to dry it.

    If you have experienced water intrusion and suspect there may be lingering moisture, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 assistance and we will make it "Like it never even happened."

    Air Duct Cleaning Video

    5/17/2016 (Permalink)

    Building Services Air Duct Cleaning Video What a recently cleaned Air Duct should look like. Clean air circulating throughout the structure.
    SERVPRO of Carbondale/Clarks Summit/Old Forge as part of its fire restoration process does air duct cleaning in both residential and commercial properties.We use a portable system of whips and brushes to thoroughly clean the entire system while it is under negative air pressure. The whips and brushes whip and/or brush the ducting lines and the negative air will suck the dust, dirt and debris into our machine leaving the system to circulate clean air throughout the structure.
    Below is a video of our process. 
    If your home or business' indoor air quality is not as good as it could be, or if your employees or family members are complaining about allergies, call SERVPRO of Carbondale/Clarks Summit/Old Forge to have your air ducts cleaned and deodorized. We will provide a free estimate. Call us at (570) 235-1646. Proudly serving the general Lackawanna County area.

    https://www.youtube.com/watch?v=UkXaLTRNoHE

    Home Fire Safety Campaign

    5/16/2016 (Permalink)

    SERVPRO of Carbondale/Clarks Summit/Old Forge's Mike Chrzan made the news installing smoke detectors in a home in Scranton, PA as part of The American Red Cross's Home Fire Safety Campaign. We were pleased to partner with The American Red Cross Northeastern PA region as well as The Scranton Fire Department.

    The group was able to install over 323 smoke detectors in homes in the west side of Scranton that were not protected. We are thankful for this opportunity to help our community prevent home fires.

    Read more about our successful day here: http://wnep.com/2016/05/14/red-cross-campaign-puts-smoke-alarms-in-homes/

    We are thankful to the American Red Cross Northeast PA Chapter for including us as a part of their nation-wide Home Fire Safety Campaign. We look forward to partnering in future events.

    Document Drying Chamber

    5/10/2016 (Permalink)

    SERVPRO’s Document Restoration Services

    When faced with a fire or flood, much more than the structure becomes affected. Everything, including furniture, electronics, and even important documents may need attention. A couple of years ago while thinking of ways to help serve our customers better, SERVPRO® decided to invest in a vacuum freeze-drying chamber that can recover important documents and other media. This allows franchises to offer an additional restoration service to their clients, while also “Keeping it Green.” Since conception, SERVPRO® has performed a tremendous amount of work, drying out everything from financial records and engineering drawings to photo albums and vintage Barbie doll boxes. The drying chamber was initially located in Texas, but a recent decision was made to relocate it to our corporate office in Gallatin, Tennessee. By moving the drying chamber to Gallatin, it is now more centrally located to the Franchise System. Many of you may be familiar with document drying on water loss jobs; some of you may even use a sub-contractor for document restoration services. SERVPRO’s drying chamber Wet documents can be found on any job site. Whether it’s a family bible or pictures at a residential water loss or legal documents, medical files, or government papers at a commercial water loss—it’s imperative that you do not overlook these items. SERVPRO® offers cleaning, digitizing, sterilization (through gamma irradiation), deodorizing, trimming, refile jacketing, and certified destruction services. Even on category 3 losses or items affected by microbial growth, the drying chamber can help recover those items. The drying chamber can dry almost 800 cubic feet of documents in each cycle. The standard run time for that size of a load is about 4-8 days depending on the nature of the items and the amount of moisture that is in them. The drying chamber team is available 24/7, 365 days a year to assist with customer concerns, HIPAA certifications, proper shipping, and the drying process.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is a proud member of the SERVPRO family proudly serving the Lackawanna County area. Having the drying chamber as a resource in the local market allows us to better service our customers by offering a total drying and restoration service. This is just another reason why SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water cleanup and restoration services. If during a water disaster your documents get damaged, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to help you make it "Like it never even happened."

    Increased Rain Leads to Sewer and Drain Backups

    5/4/2016 (Permalink)

    Water Damage Increased Rain Leads to Sewer and Drain Backups Frank in Personal Protection Equipment extracting sewerage from a basement in Scranton.

    As Mother Nature continues to bring Northeast PA buckets of rain, SERVPRO of Carbondale/Clarks Summit/Old Forge has been busy cleaning up sewer and drain backups. We are currently working on three (3) residences in Duryea, Plains and West Pittston where the increased water has caused the sewerage system to backup and overflow with the residence. Unfortunately with the age of the sewerage system in the Lackawanna/Luzerne County region this is not an uncommon phenomena. Understandably, this brings serious issues to the homeowner. Sewer water has the potential to cause health issues - not to mention the odor that accompanies it. For these reasons a professional cleanup company like SERVPRO of Carbondale/Clarks Summit/Old Forge is highly recommended. We posess the specialized training and equipment necessary to make the structure safe for habitation. Pictured are some of the equipment required always putting the safety of everyone involved first and foremost. SERVPRO of Carbondale/Clarks Summit/Old Forge is located in Taylor and as an emergency services company we respond 24 hours a day to any emergency. If your home or business has suffered a sewerage backup call the Scranton area's leader in specialty cleaning at (570) 235-1646 so that we can help restore your property to preloss condition.

    Why You Should Attain a Professional Restoration Professional

    5/3/2016 (Permalink)

    These days, many residential and commercial property owners find themselves grappling with water damage. Unfortunately, a lack of knowledge regarding how to adequately deal with this issue often results in subsequent property damage. In some cases, the damage can detract from the property's value or force a business to relocate temporarily or shut down entirely. However, knowing what to do when disaster strikes can help property owners restore their home or office quickly and correctly. The most important step to take when dealing with water damage is attaining professional restoration services. Here are just a few reasons why doing so is important and advantageous:

    Water Damage Professionals Have Experience

    Unlike residential and property owners, water damage specialists have extensive industry experience. This means that they can quickly analyze your unique property issues and provide solutions that will resolve all problems. By working in excellence and expediency, water damage professionals can limit structural deterioration and restore your property without making you or themselves susceptible to injury and illness. On the other hand, an owner who attempts to complete the water damage process on their own is vulnerable to a wide range of health hazards that they are likely to occur. For this reason, completing a do-it-yourself project is never a prudent course of action.

    Water Damage Services 

    Another great benefit of attaining professional water damage restoration is that they provide many services. Unfortunately, water damage can result in a wide range of challenging issues with your property. However, industry experts possess the skills and knowledge necessary to address and resolve them all. Some of the services provided by water damage experts include:

    • cleaning
    • odor removal
    • structural drying
    • disinfection
    • mold removal
    • content restoration

    Additionally, water damage specialists can make sure that all of your carpets and furniture are deodorized.

    What To Look For In A Water Damage Restoration Firm 

    Once you recognize the great value of attaining professional water damage restoration services, it's important to learn how to find the best team on the block. To ensure that you can attain the most excellent, expedient services available, make sure you select a team of professionals who employ IICRC-certified technicians, offer a fast response, provide excellent customer service, and have an exemplary reputation in the industry. 

    When your property is impacted by water damage, acting immediately and efficiently is a must.

    If your home or business has experience a water emergency, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. Each of our IICRC-certified professionals possesses the dedication and determination to get the job done quickly and correctly. We're ready to restore your commercial or residential property immediately, so call us today. 

    Article written by Daniel Jeffries of SERVPRO of Fort Collins

    Board-up for Security

    5/2/2016 (Permalink)

    Building Services Board-up for Security Board-up service we provide to secure the property a property from theft and liability purposes.
    SERVPRO of Carbondale/Clarks Summit/Old Forge completed a board-up service at this home fire in Scranton, PA. Board-up services are part of our emergency services we provide for homeowners, businesses and insurance companies in the Lackawanna County area. In this case the fire required us to board the property for safety and security of the residents.

    Board-ups are a required service to secure the property from both a liability and theft standpoint. The safety and security of property and injury need to be addressed following any fire disaster, and board-ups serve this purpose.
    If your Scranton home or business has experienced a fire and you or your insurance company require a secure property call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We are available 24/7, 365 days a year.

    Specialty Cleaning Projects

    4/29/2016 (Permalink)

    Did you know that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in specialized cleaning. From the top down - ceilings to floors, SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized equipment and experience to handle any size job. We realize that not only are these specialty cleaning situations strange, but they can be hazardous to all involved. Call in the professionals to handle your specialty cleaning.

    Our previous specialty cleaning projects include:
    Meth homes
    Trauma and crime scene clean up
    Tear gas
    Fire extinguisher discharge
    Skunk odor
    Suicide clean up
    Graffiti

    SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company available 24/7/365. We never close! If you or your team won't or can't clean it...We Will! Call us at (570) 235-1646 for all of your unique cleaning situations.

    Air Duct Cleaning

    4/27/2016 (Permalink)

    Spring has sprung and that means spring cleaning! How is your indoor air quality? Air circulates throughout a home or business through the air duct system. A dirty duct can certainly affect the quality of the air that your family, employees or customers breathe. Here is an example of a before and after of a duct line. Which air would you rather breathe?

    SERVPRO of Carbondale/Clarks Summit/Old Forge uses a system of whips and brushes while under negative air pressure to thoroughly clean the air duct system in a home or business. Call in the professionals to get the job done right! If your ducts need attention due to poor indoor air quality, call SERVPRO of Carbondale/Clarks Summit/Old Forge for a free estimate at (570) 235-1646.

    Excess Moisture

    4/25/2016 (Permalink)

    Mold Remediation Excess Moisture Rusty air duct vent is a sign of excessive moisture in the air. Excessive moisture can lead to mold growth so an air duct cleaning is recommended.

    Rusty air duct vents are an indication of a high moisture content inside a home. This much moisture is never good and could lead to other issues like mold.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was called to this residence in Scranton, PA for a mold remediation project. Included in the remediation was an air duct cleaning. If the origin of the mold was unknown, this vent would have been a great clue. To alleviate excess moisture inside a home or business, utilize a dehumidifier. SERVPRO of Carbondale/Clarks Summit/Old Forge was able to stabilize the environment through its use of dehumidifier, and the homeowner was able to maintain it afterwards. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire, water, mold and air duct cleaning. If you have an issue within your home or business call us at (570) 235-1646.

    Got Mold?

    4/22/2016 (Permalink)

    Mold Remediation Got Mold? Mold infestation from untreated water damage in a home in Scranton, Pa.

    The first thing you will notice when you have a mold problem forming in your home or office is that stale musty odor. Most mold forms when you have a leaky pipe or water is coming in from outside. The first and worst thing you can do when you find visible mold is put bleach on it or a fan. All this does is get the mold airborne and spread it. When you attack mold with bleach it sets off the mold releasing micotoxins into the air, and if you have mold on one side of the wall most times its growing in the space behind the drywall. The guide lines set up for the clean up of mold understand that no two people react to mold in the same way. Be cautious of mold but don't let the internet scare you into thinking mold will automatically wreck your health. 

    This home in Scranton, had an on-going water leak which resulted in this mold infestation. The homeowner was away for a period of time only to come home to this mess. Mold this prevalent certainly needs to be remediated by a professional cleaning company to avoid additional secondary damage and to return it to the home to pre-loss condition. SERVPRO of Carbondale/Clarks Summit/Old Forge can help asses your home or business as to the best strategy for eliminating the moisture and mold. We are an IICRC certified firm with the trained technicians and specialized equipment to remediate mold in a safe manner. We are the Scranton's area leader in mold remediation. If you suspect a mold infestation call us today for an estimate (570) 235-1646

    Water Damaged Building - What To Do

    4/21/2016 (Permalink)

    At SERVPRO of Carbondale/Clarks Summit/Old Forge, we strive to not only to be the premier cleanup and restoration company in Northeastern Pennsylvania, but also to provide you with quality information regarding the restoration industry. The following is another quality piece written by David Libowitz and taken from an amazing site at National Damage Recovery. This site and author provide valuable information on a weekly basis regarding smoke, fire and water cleanup and restoration issue.

    Water damge is one of the worst types of damage that can occur to a building because it can affect the structure of the building if rotting occurs. If you have water damage, there are steps to take to prevent the damage from occurring. Here is what you need to know:

    1. What is Water Damage Restoration? 

    Water damage restoration describes the “process of restoring a property to pre-loss condition.” In general, the IICRC and RIA will suggest a standard of procedure to handle water damage restoration. This procedure is outlined in the S500 and is based on restoration principles and other research. It is constantly being revised, but the basic principles will remain the same. The best practices from the scientific community, the disaster restoration industry, and the restoration schools are employed.

    2. Be Sure to Obtain a Loss Assessment and Evaluation

    All of the materials affected by water damage should be documented. To determine the reimbursement for any damaged items, you should refer to the industry standard pricing guides. The Blue Book is one of the common guides used to determine the value of the most popular materials and items lost during a water damage incident. 

    Water sensing equipment can be used to determine how much damage is done. Infrared tools are some of the best tools used for assessment. Water sensing equipment with probes may also be used. 

    After the problem is assessed, clean-up can begin. At this time, any areas that were affected can be cleaned, repaired, and deodorized. This is a part of the final stages of restoring the damaged area back to normal. Any sanitation should also be conducted if there were any feces, urine, or other bacterial waste involved in the damage. 

    3. Contact an Experienced Expert 

    An expert can help you know what to do if you have extensive water damage. Although the steps may be evident to some, it’s not always evident to everyone. Contact an expert to ensure that you don’t miss a step that may result in unexpected structural damage later. There are numerous water damage experts located in the major markets that can help business owners. 

    What You Should Do About the Water Damaged Business?

    If you want to know what to do about your water damaged business, we suggest that you follow the steps and get it done. Handle all water damaged business as quickly as possible to avoid significant damage on you building. Some types of water damage could be irreparable. Don’t wait until it’s too late because the costs of repair or rebuild will be even more expensive than expected. Take precautionary measures to ensure that you can restore your building back to its original condition. 

    SERVPRO of Carbondale/Clarks Summit/Old Forge is a proud member of the SERVPRO family where we take being Scranton's preferred smoke, fire and water cleanup and restoration provider. An emergency services provider we are available 24/7/365 in Lackawanna County. If your home or business has experienced a disaster which requires specialty cleaning call us at (570) 235-1646 

    Nicotine Stained Walls

    4/15/2016 (Permalink)

    Commercial Nicotine Stained Walls These once white walls are now yellow/gold from years of cigarette smoke. A specialty cleaning company is required to clean the structure.

    The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke. This apartment required the services of a specialty cleaning company like SERVPRO of Carbondale/Clarks Summit/Old Forge.

    As the Scranton area's leading specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company responding to disaster cleanups 24/7 to help make it "Like it never even happened." Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

    Residential Cleaning Services

    4/13/2016 (Permalink)

    Residential Cleaning Services

    SERVPRO of Carbondale/Clarks Summit/Old Forge knows that life happens. Kids spill drinks, pets have accidents, and homes get dirty. We offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Our residential cleaning services will not only ease the burden of the constant maintenance of your home but will also create a safe, clean, and comfortable living environment for your family. Our cleaning services include the following:

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area leading specialty cleaning company. From carpets to catastrophes, we offer it all. If you can't or don't want to clean it-We Will! .Call us at (570) 235-1646 for 24/7/365 assistance.

    Scranton Times/Tribune Article - Disaster Preparedness Conference

    4/11/2016 (Permalink)

    Disaster preparedness conference held in ScrantonBY JOSEPH KOHUT, STAFF WRITERPublished: April 8, 2016 Dozens of people and area business leaders gathered Thursday at a conference in a Scranton hotel to discuss what to do when the worst has happened, and how to stay ahead of it.

    The event, a joint effort of the Lackawanna County Chamber and Luzerne County Chamber, is the first such conference the groups will organize this year, each focusing on one specific theme for businesses to consider, said co-founder of the Luzerne County Chamber, Christopher Carey. The fledgling groups are not affiliated with the local chambers of commerce.

    “We need education resources,” Mr. Carey said.

    The groups decided the theme for Thursday’s conference at the Hilton Scranton and Conference Center would be disaster preparedness. At the conference were members of the American Red Cross; Tech42, a Dunmore-based information technology firm; SERVPRO, a damage restoration contractor; and the Scranton Police Department, which stressed the importance of having an “active shooter” plan.

    “It was a solid presentation,” said Judah Whitney, of Covington Twp., after listening to the Red Cross speak about preparing disaster plans. “(It highlighted) the necessity of preparing and the risks of not preparing.”

    Dave Skutnik, a spokesman for the Red Cross, noted that about 40 percent of small businesses fail following a disaster, which can be lessened by having a plan in place on how to handle it.

    “In this area between fires and floods we see it happen all the time,” Mr. Skutnik said.

    The chambers plan on organizing additional conferences during the year, on subjects ranging from health and wellness to proper bookkeeping, Mr. Carey said.

    Puffback - Scranton, PA

    4/6/2016 (Permalink)

    Cleaning Puffback - Scranton, PA Notice the soot staining the interior of this home in Scranton, Pa. SERVPRO was called by the insurance company to re-store to pre-puffback condition.

    Puffbacks send soot throughout the entire heating system which affects every room where heat or air is discharged. Whether it be oil-based or gas, they pose a serious challenge to the business or homeowner to clean. Notice the soot on the walls of this home in Scranton, Pa that SERVPRO of Carbondale/Clarks Summit/Old Forge was called to clean.

    SERVPRO of Carbondale/Clarks Summit/Old Forge has the experience and specialized cleaning products to safely and efficiently clean the structure. Always call a professional cleaning company to deal with these disasters. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water cleanup and restoration. We are an emergency services company available 24/7 to meet any specialized cleaning needs in the Lackawanna County area. Call us at (570) 235-1646.

    Mold Remediation Process

    4/1/2016 (Permalink)

    Mold Remediation Mold Remediation Process Project Manager Mike Chrzan at a mold remediation project in Scranton, Pa.

    Every mold infestation is different. They vary from the amount of mold, to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate SERVPRO of Carbondale/Clarks Summit/Old Forge's process for a “typical” mold remediation infestation:
    Emergency Contact - (570) 235-1646
    Inspection and Mold Damage Assessment
    Mold Containment
    Air Filtration
    Removing Mold and Mold-Infested Materials
    Cleaning Contents and Belongings
    Restoration

    The picture below is of a current mold remediation project at a home in Moosic, Pa. The home sat idle for an extended period of time with high moisture and limited air movement, resulting in this mold infestation. Pictured is the containment to stop the spreading of the air bourne mold spores and the air scrubber working to clean the air. A dehumidifier was also employed to address the moisture problem.The air duct system will also need to be cleaned to ensure that the spores are not spread throughout when the system is operating.

    SERVPRO of Carbondale/Clarks Summit/Old Forge uses the latest techniques and equipment to address a wide variety of mold situation and to ensure the home or business owner returns to a safe living environment.

    If your home or business has a mold issue call the Scranton areas leader in mold remediation at (570) 235-1646.

    Protecting Your Home from Water Damage

    3/31/2016 (Permalink)

     Water damage can do an overwhelming amount of damage. Even small leaks in your home can lead to serious structural damage if left alone. You need to be proactive about preventing water damage. You can do several things today to protect your home from water damage.

    Actions to Take In Your Kitchen
    You need to start by looking at the appliances in your kitchen. Your kitchen can potentially be a major source of water damage in the home. Begin by checking the floor around your refrigerator and dishwasher. If there are puddles or moisture, then have the appliance repaired by a professional immediately. Check the connections to your dishwasher and ice maker. Keep those connections tight to prevent leaks.

    Protecting Your Bathroom
    The bathroom in your home can be another location where water damage might occur. Check around your sinks, tubs and toilets for signs of leaks or damage. Make repairs right away if you find anything. Look at the grout and seals around your tub. If it seems dry or cracking, then replace it. Be cautious about what goes into the toilet to prevent clogs that will flood the home. You also need to examine your fixtures for signs that there are leaks that could potentially cause water damage over time.

    Major Appliances in the Rest of Your Home
    You must inspect the other major appliances in your home on a regular basis. Examine the hoses connecting your washing machine to the water supply. If you see swelling, cracking or corrosion, then replace the hoses immediately. Choose braided hoses rather than simple rubber ones. You will also need to look carefully at your water heater. Check around the entire unit searching for corrosion, dents or small leaks. Replace your water heater if it is damaged or if it is more than 15 years old.

    Check for Plumbing Leaks:
    You should check your plumbing for leaks that are not obvious once a month or every few months. Start by turning off all the faucets, appliances and water values in your home except for the mains. Wait for at least one hour to pass. Go to your water meter and see whether it is showing that water is still being used. High water usage indicates that you presumably have a leak somewhere. Call a plumber to inspect your plumbing if this occurs.

    Install and Maintain Sump Pumps
    One of the most effective ways to protect your home from water damage is with sump pumps. You want to install a sump pump in your basement or the lowest floor of your house. Install a backup sump pump as well in case the primary one fails or a large amount of water enters the home. You also need to inspect and maintain the pumps so that they are always ready for action. Have your sump pumps replaced or professionally serviced at least once every decade.

    Take Care of Your Roof
    Complications with your roof can allow water to pour into your home whenever it rains or snows. This water can cause massive amounts of damage to the structure of your house in a short time. Keep your roof clean by removing any debris such as fallen branches. Visually inspect your roof each season. If you see signs of damage, then contact roofers for repairs. Check your attic for signs of damage as well. Additionally, keep your trees pruned back so that they do not come into contact with your roof.

    Watch Your Gutters and Downspouts
    Faulty gutters and downspouts can allow water to pool on your property and damage the foundation of your home. You want to inspect your gutters every season. If there are loose brackets, holes or other problems, then fix them as soon as possible. Clean the gutters regularly and install gutter guards. Make sure the connection between the gutters and downspouts are secure.

    Be Prepared For an Emergency
    A final step is to be prepared for an emergency. You want to have the number for a water damage restoration company available. This will allow you to restore your home to normal very quickly. You also want to learn where the water mains are in your home so that you can shut them down in an emergency. If you are prepared for an emergency, then you can minimize or prevent any water damage.

    If your home or business has suffered a water disaster call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton's area premier smoke, fire and water cleanup specialist at (570) 235-1646. We are an 24/7 emergency services company.

    Fire Restoration Process

    3/30/2016 (Permalink)

    Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency. Step 1: Emergency Contact The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  Step 2: Inspection and Fire Damage Assessment We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  Step 3: Immediate Board-Up and Roof-Tarp Service Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  Step 4: Water Removal and Drying (if water damage is present) The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  Step 5: Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  Step 6: Cleaning and Sanitizing We clean, sanitize, and disinfect all of the re-storable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. Step 7: Restoration Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area premier smoke, fire and water clean up and restoration company.
    We are an emergency service company ready to respond to any smoke, fire or water disaster 24/7. If your home or business has suffered a disaster, call us today at (570) 235-1646.

    Rust stains from Water loss

    3/29/2016 (Permalink)

    Water Damage Rust stains from Water loss Rust stain on the carpeting from a cracked pipe in the ceiling.

    The pipe in the ceiling cracked at this home on East Mountain, leaving the homeowner with a $5,000 water bill. Notice the rust stains on the chase which discolored the carpeting as well. There was so much moisture in the home that the door pictured on the left was swollen shut.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was called to dry the structure and restore it to pre-loss condition. No loss is too big or too small for our trained team of specialized mitigation experts.

    If your home or business has experienced a water disaster, call the professionals at SERVPRO of Carbondale/Clarks Summit/old Forge at (570) 235-1646. We are the Scranton area's premier smoke, fire and water cleanup and restoration company and are available 24/7, 365 days a year.

    Hoarding

    3/28/2016 (Permalink)

    Cleaning Hoarding Hoarding home where SERVPRO was called to clean a puffback situation.

    Hoarding is a condition where a person has persistent difficulty discarding personal possessions. The large amount of possessions fill the home and prevent the normal use of the space. Living space becomes cluttered. It may be unusable. Hoarding brings distress and emotional health concerns.

    Why Hoarding Increases Fire Risks:• Cooking is unsafe if flammable items are close to the stove or oven.• Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.• Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires.• Open flames from smoking materials or candles in a home with excess clutter are very dangerous.• Blocked pathways and exits may hinder escape froma fire.

    How Hoarding Impacts First Responders:• Hoarding puts first responders in harm’s way.  Firefighters cannot move swiftly through a home filled with clutter.• Responders can be trapped in a home when exits are blocked. They can be injured by objects falling from piles.• The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse.• Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of peopleand pets.

    How Can You Help Reduce the Risk of Fire Injury
    • When talking a person who hoards, focus on safety rather than the clutter.
    • Be empathetic. Match the person’s language. If they call it hoarding, then you can call it hoarding.
    • Help the residents make a home safety and escape plan. Stress the importance of clear pathways and exits. Practice the plan often. Exit routes may change as new items are brought into the home.
    • Install working smoke alarms in the home. Test them at least once a month.
    • Reach out to community resources. Talk to members of the fire department to alert them of your concerns. They may be able to connect you with members of a hoarding task force.
    SERVPRO of Carbondale/Clarks Summit/Old Forge has experience in cleaning hoarding homes. Hoarding is a specialty cleaning situation and many times involves some sort of bio-haz situation. PPE is a must in these incidents and should not be completed by family members or friends.
    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in specialty cleaning. If a family member is struggling and you need help, call us today at (570) 235-1646. We are Lackawanna County's premier specialty cleaning company.

    Understanding Water Damage

    3/27/2016 (Permalink)

    Water Damage Understanding Water Damage Water damage cleanup at a hotel in Dickson City, Pa. The mitigation requires specialized training to avoid second damage and to keep the cots low.

    The following is excellent information from The National Disaster Recovery Organization:

    Water damage cannot be limited to homes located in flood prone areas. Water damage can happen anywhere. A heavy storm passing through can leave devastating property damage. A plumbing emergency could just as easily cause significant water damage for the property. If water damage does occur, it’s important to understand of exactly what to expect during the process.

    What is water damage restoration?
    Water damage can occur for a number of reasons. A burst pipe, faulty window or door installation, leaky toilet or damaged water lines could all cause water damage in a home. Water damage restoration come in and handle the cleanup when a plumbing, storm or another accident involving water occurs within the property. The area is dried, sanitized and deodorized as a part of the process. The water damage team handles all of the repairs done to the structure as a result of the incident.

    What are the categories of water damage
    It is difficult to determine the extent of the damage visually, so water damag specialists inspect the entire area with special infrared, water sensing technologies. The IICRC S-500 guide breaks down the different levels of water damage for the property. The Category 1 involves water from a clean source, such as water supply lines or the toilet. The second category typically contains some contaminants that could pose potential health risks if there is discomfort or any illness that may result from exposure. Scenarios typically involve grey water, washing machines, and water containing human waste. The final category Is the most dangerous as it includes unsanitary, black water. This category encompasses swamp water and standing water that could lead to microbial growth.

    Understanding the costs
    Many consumers are naturally concerned about the costs of getting a quality cleanup. There is no set cost because the severity of the damage can vary between scenarios. Minor damage limited primarily to a small area with cleaner water may vary in severity to a larger area that has been contaminated by gray or black water that contains human feces, raw sewage or other harmful bacteria. The location of the damage as well can also be a factor when evaluating costs for cleanups. A small area of a roof can costs several hundred dollars to repair while a flooded basement can cost tens of thousands to clean, repair and restore. The type of materials can also be factored into the costs as well. If higher grade materials are selected for the necessary repairs, then one can expect to pay slightly more. 

    Water damage restoration
    Water damage restoration comes with its share of risks. People who rely on these professional services for their emergency needs are protecting themselves from potentially dangerous to exposure to harmful bacteria and pathogens that could lead to severe illness. Leaving the cleanup to the pros is extremely important in getting the cleanup process completed correctly the first time.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified water restoration company serving the Lackawanna county area for all your smoke, fire and water cleanup and restoration needs. If your home or business has suffered a smoke, fire and water disaster call the cleanup professionals at (570) 235-1646. We are an emergency services company available 24/7/365.

    Crawlspace Mold

    3/25/2016 (Permalink)

    Mold Remediation Crawlspace Mold Mold within a crawl space in Dunmore, Pa.

    Your Crawlspace And Mold:
    What You Should Know

    The unfinished crawlspace is rarely an appealing place to visit. These dark, cramped spaces are often inhabited by various species of rodent, an arsenal of poisonous insects, and not to mention the numerous airborne hazards as a result of mold, dust and feces/urine buildup. To complicate matters, it is often poorly designed making it hard to access and easily forgotten. It’s no wonder most homeowners delay treatment and inspection.

    For better or worse, the crawlspace is part of many home designs and does require attention to help reduce common issues that can plague the crawlspace. In this article, we’ll review some basic facts about the crawlspace and provide proven techniques to help treat and prevent these problems.

    First, What Is A Crawlspace?

    The crawlspace is a shallow area beneath the home constructed for the purpose of creating a foundation between the ground and the bottom of the home.  Depending on your region, the crawlspace can offer many advantages over the traditional basement. Some crawlspaces may have been built to save on cost or to help prevent infestations in termite prone areas. Some say an additional advantage is the ease of accessibility when accessing pipes, plumbing, electrical and HVAC systems. That being said, the crawlspace can also dish out a host of disadvantages for the home. This leads us to one of the most common and yet avoidable problems in the crawlspace - mold and structural rot, due to poor moisture management.

    Why So Prone To Mold?

    Several species of mold growing in a ventilated crawlspace.

    Understanding how mold works is the key to understanding how to properly treat and prevent it in your crawlspace. So let’s go over the basics…

    Mold is a type of fungi that scientifically, is neither plant nor animal. Unlike plants, mold is lacking chlorophyll and cannot derive energy from the sun. Therefore, mold is an opportunistic organism, routinely dispatching its spores through the air, always seeking a habitable environment for reproduction and growth. Once it has located the few requirements it needs to thrive - water, food source, and warm temperatures, mold can begin to grow remarkably fast, sometimes within 24-48 hours. 

    The open or unfinished crawlspace is probably one of the most convenient areas for mold to flourish. Since mold does not require sunlight to grow, it tends to prefer these dark, moist areas of the home. Spores can enter through the open vents, and enjoy a banquet of organic materials to feed on, including the many materials that make up your home. So how does the moisture get in? Here are the biggest contributing factors that allow moisture to intrude on the crawlspace…

    Condensation:

     Originally, building code required the crawlspace to be ventilated to use outside air as the main source of moisture control. The theory was to allow an outlet for excess moisture to evaporate. Unfortunately, in some areas of the country (especially the southeast), ventilation can actually make a mold problem much worse. This is because the air inside the crawlspace tends to be much cooler than the outside air. In warmer months, this becomes problematic due to the fact that warmer air is constantly flowing into the ventilated crawlspace. Basic science tells us that when warm moist air comes in contact with cooler air, the warm air cools, releasing moisture in the form of condensation. This continuous source of moisture, humid temperatures, and a steady food source (the building materials in your home), creates the perfect environment for mold/mildew to flourish. 

    Rising Damp:

     Rising damp is basically moisture moving from the ground, traveling upward. This can be a major problem for a crawlspace that has not been encapsulated and protected with a vapor barrier. This natural flow of moisture can begin to effect the subfloor, beams and foundation allowing water to rise through the foundation and eventually into your home. Additionally, the habitually wet environment encourages many types of wood-decaying fungus. If left untreated, this fungus will gradually rot and destroy the material on which it is feeding, eventually leading to sagging floors, structural damage or eventual collapse.

    Penetrating Damp:

    Even the encapsulated or “closed” crawlspace can be affected by penetrating damp. This is simply moisture that has made its way into your crawlspace from another source including plumbing leaks, walls, even from mechanical or HVAC failures within or above the crawlspace.

     

    What To Look For - Crawlspace Mold

    Unfortunately, a large majority of homeowners are unaware of the potential hazards to the home when living with an unfinished crawlspace. Over 60% of your crawlspace air flows throughout your home so a seemingly isolated mold issue in the crawlspace can compromise your indoor air quality. For early detection of crawlspace mold, it is imperative to know what signs to look for. 

    • Any signs of water stains or green/pink/black spots showing up around the baseboards are a clear indication of a moisture intrusion.
    • Another sign of mold/fungi is the deterioration of the home structure itself. As previously mentioned, warped saggy floors, bubbling wallpaper, and a moldy smell that just won’t go away are all warning signs of a hidden mold concern.

    Prevention Is The Key To Long-Term Results

    Mold can grow virtually anywhere as long as moisture is present. Therefore, the key to controlling the mold, is to control the moisture. There are many differing opinions on the proper methods to completely eliminate the occurrence of moisture intrusion in the crawlspace. For this article, I’ve included the long time, trusted advice of Mr. Paul Hardy (The Pest Control Expert), a pioneer in crawlspace restoration with over 50 years of experience. The following steps should be taken to waterproof your crawlspace and help prevent complications from excessive moisture.

    A properly encapsulated crawlspace can ensure long-lasting protection against moisture intrusion.
    1. First, you will want to determine how much room your crawlspace will allow you to work. Some crawlspaces are designed extremely tight and do not allow for much wiggle room. Try to do as much prep work as possible outside the crawlspace to help avoid awkward working conditions down below. When you do return to the crawlspace, always remember to wear Personal Protective Equipment such as, gloves, safety glasses and a dust mask.
    2. Before you begin the encapsulation process, now is probably a good time to address any structural issues, loose wires or leaky pipes. You’ll also want to look for areas where water may have accumulated or is visible under the foundation. If needed, install a sump pump to remove any excess or standing water.
    3. After the crawlspace has dried, it must be cleaned out. If the area has been used for storage, all items should be removed including any garbage and animals/insects. Once it is clean, you will now be able to level the ground.
    4. If mold has begun to colonize, it will need to be removed. This does not mean disinfecting it and moving on. Mold must be removed from a porous surface or it will come back. Using an oxygen-based cleaner is your best bet to properly remove the mold from the substrate. Treat all surfaces (including the subfloor, foundation walls etc.) even if you don’t see mold. This will ensure that all hidden mold is properly treated. Rinse as needed and let dry.
    5. Once the crawlspace is clean and dry, it needs to be protected from future moisture intrusion. The understructure should now be treated with a Moisture Barrier, plus a Termite Control Product. DO NOT SKIP THIS STEP! Most homeowners don’t realize that mold is often accompanied by termites. Why? Because they both thrive in a moist environment! The UltraBan-PRO/Bora-care combination will provide your home with long-lasting protection from both costly enemies and prevent the need for routine mold removal. The entire understructure should be treated, including foundation walls and supports. Once again, let the product dry and you are ready to move on.
    6. The final steps in crawlspace encapsulation is to apply a vapor barrier to the entire surface of the understructure. You will want to choose a strong clear polyethylene. This will allow your pest control company an easier termite inspection. All vents should be sealed as well as the perimeter beams, walls and foundation piers will need to be covered and seams sealed together. (Please note: We do not recommend the use of spray adhesives to adhere the polyethylene to the wall. Spray adhesive is not only extremely flammable but is highly toxic to the applicator. There are many types of specialized tapes available that can be used as a safer alternative.) 
    7. Finally, depending on your region, you may want to install an industrial dehumidifier with a sump pump. This will help with any additional moisture condensation.

    The crawlspace may be dirty, cramped and infested with all manner of critters but the potential risks to health and home are no laughing matter. If you do suspect a mold issue in your crawlspace, don’t hesitate to act. Contact a certified inspector and do your research. You can follow this link for a list of certified mold inspectors in your area. By treating a mold/moisture problem before it occurs, you can save yourself a world of frustration in the future.

     

    Water Extraction Process

    3/24/2016 (Permalink)

    Floods and hurricanes can have a profoundly negative impact on the condition of your home. This is especially the case if you find your residential property subjected to extensive water damage. Standing water can present numerous problems, including the proliferation of mold and extensive damage to the structure of your home. In some cases, homeowners can feel overwhelmed at the idea of taking all the steps necessary to get their private living space back in optimal condition. Yet the process doesn't have to be tedious, difficult, or nerve-wracking. Simplify your home remediation process by reading the following overview about how to handle water extraction following a flood or hurricane: Water Extraction: Every Minute MattersWhen it comes to eliminating water from your home after a flood or hurricane, every minute matters. In fact, the longer you allow excess water to remain in your home, the more susceptible its structure becomes to severe damage. Excess water that lingers in your home following a natural disaster can also give rise to the proliferation of mold and mildew. These spores can cause a plethora of unwanted health problems, including breathing problems. For these purposes, it is important that you eradicate excess water as quickly as possible. 

    The Water Extraction Process: A Brief Overview

    The water extraction process involves several steps. The first step is removing excess water from the property. Typically, a professional will accomplish this objective through the use of a wet/dry vacuum. Once the standing water has been removed, the home must be thoroughly dried to ensure that there will be no mold growth. The drying process also prevents the onset of moisture damage. Remediation professionals can utilize a wide range of equipment to exact the drying process, and some of the tools used can include a dehumidifier, moisture meter, and air mover. Get Professional Water Extraction ServicesWhen your house has been subjected to damage from a hurricane or flood, attaining high-quality water extraction services should be at the top of your to-do list. When you obtain excellent, expedient remediation services, you can prevent both primary and secondary water damage from adversely impacting the structure of your property. While you may have given consideration to handling the remediation process yourself, it's important to remember that professionals possess the extensive experience and education necessary to optimize and expedite the water extraction project. Choose SERVPRO of Carbondale/Clarks Summit/Old Forge (570) 235-1646.When you begin looking for the ideal company to assist you with the water extraction process, turn to SERVPRO of Carbondale/Clarks Summit/Old Forge. The company is committed to offering exceptional services, affordable prices, and amazing customer service. Contact us now and let us restore your residential property with speed and efficacy. We are Lackawanna counties premier speciality cleaning company and offer 24/7 services to Northeastern Pa. 

    Spring is Springing

    3/23/2016 (Permalink)

    Spring has arrived. The days are getting longer. The birds are returning, and the fruit trees are flowering. Pretty soon we will be cutting grass, weeding gardens, and moving our lives outside. 

    So now is the perfect time to do a quick assessment of your home to make sure the winter weather didn't remove any shingles, blow any siding loose, crack an exterior water spigot, or displace any crawl space vents. 

    Water intrusion is one of the main contributors to building damage that can decrease the value of your property. This can include structural damage, rot, termites and other unwanted pests, and microbial problems that can lead to sick building syndrome as well as the potential liability associated with a decline in indoor air quality.  

    Regular home inspections can show early indications of potential water intrusion. Look for peeling paint, discolored caulk, open seams, airflow in areas that should be sealed, etc. If you have water intrusion from any source, remove wet material and get the structure dried as soon as possible so the water doesn't create additional problems. 

    If you have experienced water intrusion and suspect there may be lingering moisture issue, call SERVPRO of Carbondale/Clarks Summit/Old Forge and we will make it "Like it Never Even Happened."

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna Counties premier smoke, fire and water clean up and restoration company. Call us at (570) 235-1646 anywhere in the Scranton/Wilkes-Barre area for 24/7 emergency service.

    Wintertime's Impact on In-door Air Quality

    3/22/2016 (Permalink)

    If recent studies looking into the way we work and live are correct, there’s a good chance you’re reading this article from inside an office building, a hospitality space, or another indoor location. In fact, according to a study by the U.S. Centers for Disease Control and Prevention (CDC), we “spend approximately 40 hours a week in office buildings,” in addition to eating, drinking, and sleeping in enclosed environments. 

    According to some estimates, Americans now spend, on average, up to 90 percent of their time indoors. Because of the amount of time we spend interacting with our indoor environments, roles within the cleaning and maintenance industry have never been more important, especially when it comes to commercial spaces.

    In particular, during the winter months, it’s more crucial than ever to think about the quality of the air we breathe, particularly in cold locations. This time of year, dirt, dust, slush, and grime increase, while our exposure to cleaner outside air diminishes.

    It may seem counterintuitive, but according to the U.S. Environmental Protection Agency’s (EPA) basic information on indoor air quality, indoor air levels of many pollutants may reach at least two to five (or even up to 100) times higher than they do outside. Though we associate outdoor air quality with cars, trucks, factories, and pollution, the air inside contains more of the things that have a negative effect on our health.

    One reason for this is carpet. The carpet we walk on every day actually serves as a giant filter. This filter can hold up to twice its weight in dirt while still appearing clean, according to the Carpet and Rug Institute (CRI). This can be quite a problem in high foot-traffic areas because large quantities of pollutants can be disturbed and spread or waft throughout a building, especially if they enter the forced-air ducts. During winter months in colder locations, this problem can become demonstrably worse as facilities combat increased contaminants like slush, snow, and salt, along with the usual substances we face all year long.

    By recognizing the main causes of indoor pollutants and engaging some simple strategies and tools to combat wintertime buildup, we can all maintain a clean and healthy facility for those who come to our locations to visit and work.

    Target the Entrances and Exits

    Whether your facility houses commercial or hospitality-based activities, it has entrances and exits—and these are a cleaning crew’s greatest challenges. High foot-traffic locations like these are the entry points for virtually all dirt, dust, germs, and allergens, and, if they go unchecked, they are where contaminants begin their journey toward every square foot of your building.

    Because pollutants spread quickly in high-traffic areas, it’s important to build multiple cleanings into your daily routine. An aggressive cleaning strategy will not only improve the visual aesthetics of your location, but it will also help you capture incoming dirt and dust before they have the opportunity to spread. Ignoring this foundational step invites possible liability, not only from slips and falls related to moisture and puddles, but also from the unseen health risks that concern visitors.

    Each building has its own set of challenges, but poor indoor air quality is one thing many of them share. According to a report by the U.S. Occupational Safety and Health Administration, “20 to 30 percent of commercial buildings suffer from indoor air quality problems.”

    This alarming number means workers and visitors are at risk of developing short- and long-term health issues due to unsanitary air.

    Slush Zones

    To improve the air quality in your space, and make your carpet or hard floors more sanitary, you must start where pollutants enter. During winter months, your entrances will be full of snow, slush, and salt. To keep these slush zones clean and dry, the first thing you’ll need are high-quality, soil-removal mats. These mats separate dirt and grime from shoes and are the first and most basic step you can take to combat messes in your space.

    But mats are only the first line of defense, and without more aggressive strategies and higher-powered tools, they will not prevent winter-specific messes from spreading. Therefore, each facility or building crew should adopt a three-level approach to cleaning and maintenance. Those levels are: routine cleaning, interim maintenance and, finally, deep cleaning.

    Level One

    Routine cleaning means just that: cleaning multiple times a day at regularly scheduled intervals. Routine cleaning is even more important in hard floor areas as puddles and moisture from slush and snow can increase the risk of slips and falls.

    Scheduling is a big part of any routine cleaning strategy. As David Moisa—a category manager at Edward Don & Co., a distributor of food service supplies and equipment—says, a routine cleaning strategy means you’ll have made “a well-documented plan geared specifically towards winter months. This means that the end user must have timeframes and areas of focus…walkways, entrances into the facility, as well as most common areas. Cleanup crews need to be aware of the times that are best to clean each specific area.”

    As part of your routine cleaning strategy, it’s also recommended you incorporate several tools. If you don’t have the resources to purchase a full line of products, a commercial grade upright vacuum will go a long way toward cleaning problem areas quickly, while also meeting a number of other needs. However, a more robust line of products—including a commercial upright, a cordless backpack, a wet/dry vac, and a blower—can help maintain entrances, exits, and stairwells easily.

    When you’re looking at building your cleaning strategies, it’s important to first and foremost find products that are equipped with a high-efficiency particulate air (HEPA) filtration system. Along with HEPA filtration, another way to ensure you capture particles is to use self-sealing bags; they trap dust before it can escape your vacuum and waft throughout the facility, promoting healthier disposal. Also consider products with activated carbon, as it neutralizes odors during the vacuuming process, creating a more pleasant experience for cleaning crews and visitors.

    You may also want to consider products that have been approved by CRI. Because CRI is one of the few independent organizations within the cleaning industry, its bronze, silver, gold, and green seals mean something important.

    Levels Two and Three

    For interim maintenance and deep cleaning, also use a heavy-duty extractor and a one-gallon steam vacuum with clean water reservoirs. These enable you to clean every part of a carpet or hard floor effectively, whether you’re dealing with dirt, slush, snow, or salt.

    These strategies and tools can make your job easier and keep your day-to-day operations functioning more efficiently. Whether you have carpet, hard floors, or a combination of the two, these tried and tested tools and strategies will help make your buildings and facilities cleaner and more sanitary places.

    Running the cleaning and maintenance programs at a large commercial or hospitality-focused facility is no easy task, but these easy solutions can make a positive difference in the way you work and the way your visitors spend their time in your space.

    This article was courtsey of Cleaning and Maintenance Management. http://www.cmmonline.com/articles/236180-wintertimes-impact-on-facility-air-quality

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scrantons areas premier speciality cleaning company. We offer free estimates and service the Lackawanna and Wyoming counties. Call us today 570-235-1646 if your facilities in-door air quality could improve.

    Drywall Water Damage

    3/18/2016 (Permalink)

    As many water damage experts know, wet drywall is almost always a lost cause. This is because the material is plaster wrapped up in paper. In short, the material is not at all resistant to water. For this purpose, it is imperative that homeowners preclude their drywall from being exposed to water. Although drywall replacements are not too costly, the repair should be left to the professionals. You should take the time to learn how to prevent your drywall from being subjected to water damage. Here are several strategies that you can use to accomplish this objective: Control HumidityOne great way to prevent drywall from being ruined is to control your humidity. This is immensely important given that excessive humidity can be just as debilitating as a flood. For this reason, make sure that you keep a dehumidifier running during periods when humidity is high. Also, be sure that you keep your air circulating efficiently. Finally, make sure that you pay attention to weather reports and have a vent fan installed in your bathroom. Check PlumbingUnfortunately, your plumbing pipes can be the source of excessive water condensation. This is especially the situation throughout the summer season. If your pipes start to sweat behind the drywall, the water vapor can increase, and your water can begin to pool. The result is substantive damage to the drywall nearby. Prevent this deterioration from taking place by having a plumber check your pipes to see if they can be wrapped to contain moisture. Eliminate Flood SourcesAnother great way to prevent drywall water damage is by eliminating flood sources. To do so, check that you have your gutters cleaned regularly and also be sure that your downspouts are routed far from the property. Let SERVPRO of Carbondale/Clarks Summit/Old Forge's water damage restoration professionals assist you.

    Drywall water damage is one of the most devastating occurrences that a residential property owner can encounter. However, utilizing the prevention tips outlined above can help you avoid this type of adverse experience. Also, note that the professionals of SERVPRO of Carbondale/Clarks Summit/Old Forge are pleased to provide you with efficient water damage restoration services whenever you need them. In addition to offering 24/7 emergency services, our IICRC-certified crew provides each client with the detailed work necessary to get the property back in exceptional condition. Contact us now at (570) 235-1646. We are Lackawanna County's leader in smoke, fire and water cleanup and restoration and are available 24/7 in the Scranton/Wilkes-Barre area.

    How to Deal with Fire Damage

    3/14/2016 (Permalink)

    Whether your property is residential or commercial, both fire and smoke can cause severe damage to your building’s structure and everything inside it. If you have experienced a fire in your residential or commercial property, it can be very traumatic, and the damage that it leaves behind can be overwhelming. You might think that restoring your property to its previous condition is impossible. But you need to think again because you are wrong. In times like fire tragedy, you can always count on SERVPRO of Carbondale/Clarks Summit/Old Forge's extensive expertise in fire and smoke damage restoration. With SERVPRO of Carbondale/Clarks Summit/Old Forge, you are assured that you will get all the help that you need.

    In the state of Pennsylvania, fire and smoke damage is caused by a variety of reasons. One common reason is the lightning strike. When there is a storm, lightning may hit a home and causes fire. Another common cause of fire is faulty electrical wiring. This typically happens in homes with old construction materials. Also due to human error, people tend to forget to turn off their appliances such as an electric iron or an electric stove, which can also cause fire when it overheats while left unattended. The damage that fire and smoke can bring to a home can lead to a significant loss and great frustration. However, at SERVPRO of Carbondale/Clarks Summit/Old Forge, a professional fire and smoke damage restoration company located in Scranton, Pa., you are assured that you will get all the help that you need throughout the entire fire and smoke damage recovery process.

    Whether your property is residential or commercial, both fire and smoke can cause severe damage to your building’s structure and everything inside it.

    It’s a One-Stop Shop for Fire and Smoke Damage Restoration

    We understand that fire damage can be physically and emotionally draining and we empathize with the property owners who are facing a fire crisis. We are not going to leave you alone. Our team of expert and highly skilled professionals can help relieve the crisis that you are facing. You can count on them from structural repairs to soot cleaning and contents restoration. We also have licensed fire damage restoration contractors. They have the experience and expertise in handling fire damage and mitigation.

    In Lackawanna County, we are one of the leading fire damage restoration companies, responding to a variety of types of fire and smoke issues, which include those that are caused by the following:

    • Cooking Oil

    • Portable space heaters

    • Arson or vandalism

    • Blown fuses, exposed wiring, and electrical shorts

    • Lightning strikes

    • Matches, candles, and cigarettes

    With years of experience in handling fire mitigation in the Scranton/Wilkes-Barre area, we have a complete understanding of how materials react to fire, heat and smoke. Also, we have the expertise to determine what steps are needed to reduce the extent of fire damage as well as the cleaning and restoration of the property, securing it from further damage.

    If your home or business experiences a fire event, call Lackawanna County's leader in smoke, fire and water cleanup and restoration at (570) 235-1646.

    Water Damage - Electrical Equipment

    3/14/2016 (Permalink)

    Expensive electrical equipment can be permanently damaged by water. Don’t plug in your electrical equipment until you’re sure it’s dry. There are a variety of ways to dry electrical equipment that’s been damaged by water. Follow a few tips to ensure your equipment starts working like new. 

    Remove The Battery
    The first step in drying out electrical equipment is to take it apart and remove the battery. Keep the parts separate until they are completely dry. If the device still contains moisture after 24 hours, then use the power of the sun or place in a bowl of rice for best results.

    Let It Soak In Rice
    Electronic equipment can soak in a bowl filled with two cups of rice. Take the equipment apart and let it sit completely covered for 12 to 24 hours. Use a cotton ball and alcohol to complete the job. You can also use a cleaning cloth that is anti-static for good results.

    There are a variety of ways to dry electrical equipment that’s been damaged by water.

    The Power Of The Sun
    The sun can be used to dry out your wet electrical equipment. The power of the sun is very effective for saving electrical equipment that might otherwise be ruined. Before you give up on wet electrical equipment, try this technique first. It may take several days for the equipment to dry, but it’s better than having to replace it. 

    Turn On The Fan
    After you take wet electrical equipment apart, you can leave the parts on top of a table with a fan blowing on them. Let them sit there for at least 12 to 24 hours. Look for signs of moisture by using a strong light and inspecting the item closely. Never turn on damp electrical equipment until you’re positive it’s completely dry. 

    Electric Heat Drying
    Place the wet electrical equipment near a heat drying source such as central heating vent, fireplace or radiator. Make sure the equipment has been taken apart and lay them about two inches from each other. This method may work best if you leave the equipment near the heat source for 24 to 48 hours. 

    Standard Hair Dryer
    A common hair dryer may be all you need to dry damp electrical equipment. Use the highest heat setting and aim the heat on the equipment. Take the equipment completely apart to avoid damaging the items. If you’re sure the equipment is dry, test using low-voltage electrical power. Electrical equipment can often be saved using the above methods.

    While SERVPRO of Carbondale/Clarks Summit/Old Forge does NOT restore electronical equipment damaged by water or smoke, we do partner with several electrical restoration companies including Power Equipment Restoration. It is recommended that if these above mentioned tips do not work, you call a professional equipment restoration company.

    Water Damage - Carpet Cleaning

    3/10/2016 (Permalink)

    Water Damage Water Damage - Carpet Cleaning Flooded basement in a home in Scranton, Pa. Homeowners insurance agent called SERVPRO to mitigate any further damage.

    You head downstairs for your morning pot of coffee, but as you reach the first floor, your feet sink into a spongy carpet that absorbed a plethora of water. This may seem unreal, but it is a reality for many people. However, when it comes to water damage, practice safety first. Turn off the electricity for the area that is saturated with water, and locate the cause of the overflow. Never step into water if you suspect that it might be electrically charged because it can cause serious injury or death.  In the best case, clean water from an overflowing sink or malfunctioned appliance has caused the water damage, and it was confined to one room.  Owners can take immediate action to reduce the water damage. First, remove anything in the wet carpet area because it will prevent carpet stains, and it will decrease the chance of damage to household objects. You can place tin foil under furniture legs and relocate items like potted plants. In addition, avoid walking on the carpet because it may spread the damage to unaffected areas. If you do walk on the wet carpet, do not walk on newspapers because the ink can stain the carpet.  Fast water extraction and using the right drying equipment can restore a water damaged carpet. However, what if the water is contaminated? This could be from an overflowing toilet with urine or a fish tank that broke, but if the water damage gets addressed during the first 48 hours, the carpet may still be salvageable. However, you must thoroughly clean the carpet after it has dried. What about the worst case scenario? For example, what if sewage or seawater reaches the carpet? In those cases, the carpet must be removed. Some argue it could be dried and cleaned; however, your carpet will never achieve a sanitary restoration. This water carried pathogens that can harm your health. You are better off throwing it away.  In studies conducted to understand the quality of a carpet before it was water damaged, people discovered that longer drying periods contributed to a strengthened carpet adhesive that was stronger than post-water damage. Water damage restoration comes with countless opportunities. While it may not be ideal to find a drenched carpet when going for your morning coffee, remember that it can be restored quickly, and you can return to the nurturing environment of your home.

    SERVPRO of Carbondale/Clarks Summit/Old Forge's business is based on the speed to reduce the amount of secondary damage. We work off the repair instead of replace principle with the goal of saving both the homeowner and insurance company money. As the leader in smoke, fire and water restoration in the Scranton area we pride ourselves on our relationships with insurance agents and adjusters. If your home or business has suffered a flood, call us 24/7 at (570) 235-1646 for assistance. Serving the Lackawanna and Wyoming county areas.

    Are you Prepared?

    3/9/2016 (Permalink)

    As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be. By developing a SERVPRO of Carbondale/Clarks Summit/Old Forge Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. A no-cost assessment of your facilityThis means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergencyIt will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disasterThis can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes SERVPRO of Carbondale/Clarks Summit/Old Forge Professional as your disaster mitigation and restoration providerYou have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to beginThis saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact informationHaving a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

    For a free review of your facility, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646.

    https://ready.SERVPRO.com/home/index

    Water Damage - What To Do

    3/8/2016 (Permalink)

    Water Damage Water Damage - What To Do A second floor bathroom supply line broke causing water damage to both the second and first floors in this home in Scranton.

    Seasonal flooding, burst pipes or other problems can cause extensive water damage to your home or other structure. The longer the water is in contact with materials, the more damage it can do. In order to minimize the damage and prevent further deterioration of home materials, experts recommend following a few important procedures:
    1. Turn Off Electricity
    Standing water can be a serious hazard if loose wires or other equipment draws electrical current into wet areas. Turn off electricity to the house before doing an assessment of the water damage. Then, remove TVs or other appliances from the affected area to minimize water damage to these items.

    2. Call Your Insurance Company
    Immediately contact your insurance agent to notify him or her about the damage to your property. The agent can then advise you on the proper procedure for filing your claim and may have approved restoration specialists that can get your property back to normal. 

    3. Wear Boots When Entering Flooded Areas
    If any water is still standing, wear heavy boots when entering the area. The water may harbor rodents, insects or broken items that can injure your feet. You can then assess what can be saved from the area and what will have to be removed.  

    4. Order A Dumpster
    Immediately order a dumpster so that you will be able to discard the materials that cannot be saved. In many cases, construction materials, such as drywall and other materials, must be removed and replaced. You will need a dumpster for these materials. In some communities, you will have to deliver certain types of materials to recycling centers. 

    5. Sweep Out Remaining Water
    After the water recedes, you may have some remainder in your home that will require sweeping to direct it out of interior areas. You will then be able to remove carpeting and other items to allow them to dry out. Many items may require professional cleaning and deodorizing before they can be re-installed. 

    6. Dry Out the Area as Quickly as Possible
    Set up fans and heaters to dry out affected areas as quickly as possible to minimize damage. Mold growth can be a serious health concern, as well as a cause of damage to construction materials. Professional mold remediation may be necessary. 

    7. Call SERVPRO of Carbondale/Clarks Summit/Old Forge (570) 235-1646. If you detect severe water intrusion into construction materials, call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton area's leading water restoration company. We have effective techniques and professional equipment that will reduce water damage and restore your home to its previous condition. We are an IICRC certified firm specializing in emergency services serving the Lackawanna and Wyoming Counties, 24 hours a day. 

    5 Causes of Sewage Damage

    3/7/2016 (Permalink)

    Biohazard 5 Causes of Sewage Damage Cleaning a sewage damage in Scranton, Pa.

    5 Common Causes of Sewage Damage in Your Home or Business

    Sewage damage to a home or business can happen slowly over time or very suddenly. There are multiple causes of sewage damage, but the result is the same: a difficult-to-clean mess that can have serious health implications. Sewage in your home or business requires immediate attention and professional cleaning in many cases. Avoid sewage damage by watching out for the most common causes  1. Seepage from faulty seals. Seals around toilets and in pipe connections can deteriorate over time, and a lot of seepage from these leaks builds up slowly, doing damage beneath floorboards and in walls before you're even aware of it. Signs of hidden seepage include buckling flooring, stains on ceilings and walls, and an unpleasant smell that doesn't go away with cleaning. Inspect seals regularly to avoid a hidden leak; if you rent or lease your home or office space, report any signs of seepage to your property manager immediately. The longer a leak goes on, the more serious the damage will be. 2. Burst pipes. A burst pipe can release a sudden stream of sewage into your home and can happen at any time. Pipes can burst as a result of a blockage, improper insulation during freezing weather or simple deterioration. Upkeep and careful winterizing of pipes is vital to avoiding a burst sewer line. 3. Flooding. A flood, whether caused by rain or a body of water overflowing its banks, can put too much pressure on the sewer system, causing sewage to back up into bathtubs and sinks. Heavy backup can overflow into your home, resulting in severe damage. If you live in a high-risk area for flooding, look into backup valves and other preventative measures to keep flood waters from forcing sewage into your home. Even low-risk areas can experience floods that cause sewage backup, so precautions are always a good idea. 4. Clogged sewer lines. Flushing the wrong thing down the toilet can result in a sewage backup that can quickly overflow into your bathroom. Blockage in the main sewer line can cause sewage to back up through every sink, toilet, and tub in your home – a problem that is greater than just one overflowing toilet. Avoid flushing anything down the toilet that doesn't belong, including feminine hygiene products and baby wipes. Clogs in the sewer line don't always come from the toilet, either. Don't dump grease down your sinks, and be cautious when using the garbage disposal to prevent clogs. 5. Tree roots. As trees grow, their roots can do significant damage to pipes beneath the ground. They can puncture or crush pipes, causing leaks and sewage backup. Keep an eye on larger trees on your property – and neighboring properties as well. It's best to have an expert examine any trees whose position might be a cause for concern.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in smoke, fire, water and sewer cleanup and restoration. Sewage is a category 3 water disaster and needs to be cleaned and treated by a professional cleaning and mitigation company. SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm with the specialized workforce and equipment to address a sewage disaster safely. We are an emergency services company serving the Lackawanna and Wyoming county areas. Call us for 24/7 assistance (570) 235-1646

    Air Duct Cleaning

    3/4/2016 (Permalink)

    Building Services Air Duct Cleaning How is your in-door air quality?

    How is your in-door air quality? This is the amount of dust, dirt and debris that accumulates over a period of time inside the air ducting of your home or business. naturally, this seriously impacts the air quality that you breath on a daily basis.
    This commercial property in Dunmore, Pa has not had the ducts cleaned in an extended period of time and the this was the result. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to mitigate a water damage that was caused from the air conditioning unit freezing from the recent cold spell. As part of the clean up the air ducts were evaluated and the insurance company recognized the need for a through cleaning.
    A untreated wet duct system has the potential for mold growth and  left unattended could result in the mold being spread throughout the building via the duct system seriously affecting the employees, and customers.
    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres area for specialty cleaning. If your home or business has experiences a smoke, fire or water disaster call us at (570) 235-1646 for 24/7 emergency service. We also can clean mold, bio-haz and air ducts.

    Disaster Preparedness Conference

    3/3/2016 (Permalink)

    Community Disaster Preparedness Conference Disaster Preparedness Conference.

    Come learn about disaster preparedness at our Disaster Preparedness Conference to be held on April 7th at the Scranton Hilton and Conference Center. The featured presenters will be educating the attendees on the importance of being prepared regarding people, property, structure and information. SERVPRO of Carbondale/Clarks Summit/Old Forge, Tech42, the American Red Cross Northeast Pa. Region and the Scraton Police Department.

    This a free, day long, registartion only event for commercial property owners and managers. Come learn how to be best prepared from a wide array of disasters from an active shooter to a smoke, fire or water disaster.

     

    Eliminating Skunk Odor

    3/1/2016 (Permalink)

    Imagine the surprise as you enter basement to find a skunk living there. IKES!! That's what happened to a homeowner in Scranton. The critter fell through a sub-terrain window and once spook sprayed causing the entire home to become affected.SERVPRO of Carbondale/Clarks Summit/Old Forge was called to eliminate the odor. Using our specialized equipment (hydroxyl generator, air scrubbers and vapor sharks) and professional cleaners we were able to eliminate the odor and return the homeowner to a safe clean living environment.
    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leading specialized cleaning company. From mud to blood we do it all, including skunks. Should your home or business experience a specialty cleaning need in Lackawanna County call us at (570) 235-1646 for 24/7 emergency assistance. 

    94.3 The Talker - Disaster Preparedness Conference Promotion

    2/29/2016 (Permalink)

    Thank you to 94.3 The Talker for having us on the show this afternoon to talk about the Disaster Preparedness Conference. If you missed it you can listen at any time at http://www.mediafire.com/…/BLR_2-27-16_Disaster_Preparednes…

    Thank you to Nick Burruano and Regina Petrunich of SERVPRO of Carbondale/Clarks Summit/Old Forge and David Abdalla of tech42 LLC for volunteering to be talk today.

    Great information about the Scranton Police Department as well as American Red Cross Northeastern Pennsylvania Chapter and what they will be presenting during the conference.

    Special thanks to our sponsors SERVPRO, tech42, LLC, Hilton Scranton & Conference CenterR.N. DeMeck Roof Management Services, Inc.Power Equipment Restoration

    Mold

    2/24/2016 (Permalink)

    Mold Remediation Mold Mold issue in a home in Scranton, Pa.

    What Makes Mold Grow and What Steps Can Be Taken to Prevent Mold Growth

    In order for mold to grow and colonize, it needs the proper environmental conditions and for there to be food, moisture and a place for it to grow.  Many types of building materials can be a food source for mold, such as wood, carpet, food, paper, insulation, wallpaper, paint, wallpaper glue, plasterboard, fabrics, cotton, books, leather, chipboard, furniture, dust, ceiling tiles, inside air conditioners and almost any other organic material.

    Moisture in home allows mold to grow.

    Moisture and/or high humidity can facilitate mold  growth.  A critical factor in stopping mold growth indoors is to control the amount of moisture in the environment and to maintain an environment with humidity levels below 60%.   Moisture can be present in a home as a result of a number of factors including, but not limited to, a plumbing leak, water permeating the structure from the outside as a result of a flood, roof leak, faulty door or window seals, shower steam, improper ventilation in the kitchen when cooking or boiling water which causes condensation, drying wet clothes indoors, over watering house plants or water accumulation at the foundation of a home .  When water stands, for as little as 24 hours common molds can begin to grow.  There are a number of steps that can be taken to prevent mold growth:

    • Clean up and dry and spills immediately and ensure all standing water or other liquid has been completely dried up
    • If building materials (e.g. drywall, cabinetry, carpets, furniture, etc.) get wet, make sure to start the drying process promptly and definitely within the first 24 hours of their becoming wet.
    • Use the air conditioning system or a dehumidifier to control the moisture in the air and keep the relative humidity below 60%.
    • Put vent systems in areas where water can accumulate, such is bathrooms or cooking areas.

      Mold Growth in Bathroom

    • Do not carpet bathrooms or the basement because carpet retains water.
    • Close all windows during rain storms or when humidity levels outside are elevated.
    • Allow sunlight into home by opening shades or drapes during the day.
    • Minimize the number of naturally occurring mold spores in a home by cleaning, dusting andvacuuming frequently.

    Further information about what causes mold damage can be found on the Environmental Protection Agency’s website, www.epa.gov.

    Restaurant kitchen Cleaning

    2/23/2016 (Permalink)

    Cleaning Restaurant kitchen Cleaning Before and after of a nicotine and grease stained restaurant kitchen cleaning in Dunmore, Pa.

    SERVPRO of Carbondale/Clarks Summit/Old Forge doing a restaurant kitchen cleaning in Dunmore, Pa. 

    The picture displays the before and after of the ceiling which was stained in grease and nicotine. Using our specialized training and chemicals we are able to "Make it like it never even happened", the difference is striking.

    Where it be smoke damage from a kitchen fire or a grease issue from kitchen cooking, SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized chemicals and trained personnel to handle the job. Specialty cleaning is our specialty. If your kitchen needs professional help, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646.

    The Remediation of Urine

    2/22/2016 (Permalink)

    Urine is a solution of metabolic wastes and certain other, often toxic, substances that the excretory organs withdraw from the circulatory fluids and expel from the body. Part of the problem with urine is in understanding the habits of the animals of the home where the urine problem exists. For instance, cats do not always make a “spot” in the corner or against the leg of a chair. Find all of the problem areas before attacking the “problem."

    Treatment

    Before taking on a deodorizing job, it is important to keep in mind that the cost of odor control should not exceed the cost of replacement of the textile.

    It is imperative to remove the source (that means keeping the pet away) from the urine contaminated area.

    The problem with urine on textiles, especially carpet, is twofold:

    1. If the urine is allowed to sit, it will develop a putrid odor from microbial action or natural oxidation, and especially on areas where it has been repeated voided.
    2. The staining due to the coloring pigments present naturally in urine or from the bacterial or fungal growth associated with these areas.

    Stains

    One pigment that gives coloration to urine, urochrome, is the oxidized form of a colorless urochromogen.
    Chromogen, on treating with an oxidant, gives a yellow coloration.
    To treat such a stain, the best approach is to use reducing agents (the opposite equivalent of oxidizing agents).
    Likely, heat may be required in conjunction with a reducing agent, as in the heat transfer method.

    Deodorization

    Urea is an excellent culture medium in which microorganisms grow with great rapidity. The bacteria can either be cocci or bacilli.

    One of the changes that occurs when urine is allowed to remain at room temperature is a variable increase in pH secondary to proliferation of urease producing bacterial contaminants and escape of carbon dioxide from urine.

    Acidifying the affected area will slow down the action of bacteria and help dissolution of the urine salts.

    The real dose of a wide variety of bacteria comes from the environment into which the urine is deposited. Skin scales, old urine deposits, dirt and other organic and inorganic materials in indoor environments are teeming with all kinds of bacteria.

    Your weapons are cleaning with a slightly acidic cleaner and very good deep extraction, bacterial microorganisms, germicides, durable antimicrobial treatments and the transient fragrance deodorizers.

    No one of these is magic, and how you identify the problem areas and use these tools will prompt either success or failure. Equally important is to try to understand your customer”s expectations.

    If urine on the textile, such as carpet, is promptly tended to by spray extracting, the problems associated with odor and staining will not occur. However, in real life situations, this is not the case, since pets tend to pick a spot and frequent that area repeatedly.

    Continuously voided urine over the same area of the carpet will impregnate not only the backing but also the carpet fibers and could also damage the sub-flooring, especially if it was wood, unsealed concrete or similar material, and may make it difficult to deodorize.

    Pets may also void all over the area and the odor goes unnoticed and the voided urine “just sits there”.

    Some pet owners may not notice the odor problem, as their sense of smell becomes desensitized. If the pet is removed from the area and the urine dries, the smell may not be discernible. But in such situations, the odor can come back after the carpet becomes wet, for instance, from cleaning. Humidity can also increase odors.

    One method of treating is based on the fact that when urine is preserved with antibacterial agents like formaldehyde or thymol, it will not develop odor.

    First, it is best to flush and remove as much urine as practically possible. Then acidification before application of germicide is helpful as it retards bacterial action.

    The contaminated area is then treated with an appropriate germicide containing a suitable perfume. The germicides can be oxidizers, iodophors, phenolics, quaternaries (quats).

    Some germicides work better than others. The germicide must be compatible with area to be treated. The germicide kills the odor-causing bacteria and the perfume acts as a masking agent.

    Depending on how badly the area is contaminated by the urine, the padding and backing of carpet must be treated by direct application or needle injection, and a second or third application may be necessary.

    Use of the durable chemically reactive silane quaternary ammonium treatment provides longer-term control of offending bacteria, yeast or fungus.

    Another approach is based on the natural decomposition of urine in soil, where naturally occurring bacteria is able to degrade the urine.

    This is done by seeding and inoculating the area with non-pathogenic bacterial cultures (incorrectly called enzymes). The logic being that the introduced bacteria will rapidly consume the food source in urine and hence consume the source of odors.

    In such cases, the area must be kept moist and warm for 24-48 hours for this approach to be affective, and maintained within a narrow pH range. The success of deodorization will depend on holding these conditions, which are conditions difficult to sustain on carpet in the field. These are the same conditions that promote mold growth. For low levels of urine contamination, this approach can conceivably work, but for heavy contamination the abatement of odor will be difficult.

    http://www.cleanfax.com/diversification/the-remediation-of-urine/

    Chimney Fire

    2/22/2016 (Permalink)

    Fire Damage Chimney Fire Chimney fire cleanup in Scranton.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was called in by the insurance company to clean the smoke, odor and fire extinguisher discharge. Without a professional restoration company it would be unlikely to ever completely eradicate the odor from the home. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized equipment and IICRC trained personnel to clean the structure. We are the Scranton's area leader in smoke, fire and water cleanup and restoration. If your home or business experiences a disaster call us at (570) 235-1646 for 24/7 emergency response in Lackawanna, Wyoming and Susquehanna counties.

    Water Damage Inspection Tips

    2/19/2016 (Permalink)

    Millions of properties in the world suffer from water damage every year. This could be a result of broken water pipes, environmental flooding and torrential rains. Water damage has a host of negative effects in the home. SERVPRO of Carbondale/Clarks Summit/Old Forge addresses water damage on a daily basis and understands how the effects can be devastating. 
    Effects of Water Damage in a Home 
    Dampness, caused by water damage, supports growth of mold and mildew. These pose severe health risks for both human beings and animals. When inhaled, mold spores often cause respiratory problems such as allergies and lung bleeding due to their chemical toxins. Mold also eats up and destroys organic substances such as wool, cotton and even food.

    Water destroys wooden surfaces and makes them rot after a certain period of exposure. It also weakens concrete and may cause walls to collapse when they remain damp. 

    Negative effects of water damage can be avoided by regular inspection of your home.

    Areas to Inspect in a Home
    There are several key places to inspect. These are:

    Home Exterior
    Your roof, usually the first to be affected by rain, needs to be checked for signs of collapsing and leakage. Replace missing tiles and shingles pulled out by strong winds. Also, inspect the outer walls for cracks which let in water. 

    Home Interior
    You need to inspect your ceiling to see if it is wet, and the floor for cracks made by water. Also, check for entry of water through the foundation. In the rooms, check for bent ductwork and warped or stained wood.

    Your bathroom and kitchen need inspection to see if ceramic materials such as sinks, bathtubs and toilets are leaking.

    Inspect the basement for pooling water, cracked floors and walls. You also need to check your personal belongings such as furniture, electronics and garments.

    Appliances
    Inspection of your washing machine supply lines should be regular. When you are going away from home for extended periods, turn off its water supply.

    The ice maker supply line behind your refrigerator needs inspection. If it is brittle or leaking, replacement should be prompt.

    It is a good idea to inspect your water heater for corrosion and leakage. Also, check if the overflow hose is well connected because regular inspection has its benefits.

    Benefits of Regular Water Damage Inspection
    Water damage inspection is important because:

    • Damage inspectors have many years of training and experience to handle all manners of water damage cases. They use specialized tools that are effective to diagnose water damage and examine places you cannot access or see.

    • It helps to calculate the extent of damage you have suffered so that your insurance adjuster can give settlement according to the homeowner’s insurance policy.

    • Discovering water leaks from broken pipes will save you money on water bills and time on repairs.

    • Mold and mildew that cause health risks can be prevented and eradicated when detected.

    • It will eradicate musty odor caused by dampness in your home.

    • It will prevent or ease destruction of property such as walls, furniture, electronics and carpets.

    In conclusion, water damage occurs in many places and can cost you much. Fast response is imperative to reduce the effects of water damage in your home. We are well-trained to handle water damage with structural drying, contents handling and document drying in an efficient way.

    If your home or business experiences water damage, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 assistance. 

    Flooding safety precautions

    2/18/2016 (Permalink)

    Storm Damage Flooding safety precautions A commercial property in Scranton, Pa. suffered a busted sprinkler pipe causing this flooding.

    Flood Hazard: Terms and Steps to Take After a Flood to Safely Get Back into Your Home

    The following terms are commonly used to describe a potential flood hazard:

    Flood Watch: Flooding is possible. Keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

    Flash Flood Watch: Flash flooding is possible so identify and be prepared to move to higher ground and keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

    Flood Warning: Flooding either is occurring or will be occurring. Depending on the projected severity of the flooding, evacuation may be advised. If evacuation is advised, follow the recommended evacuation plan.

    Flash Flood Warning: A flash flood is occurring. Move to higher ground and if possible find shelter.

    If a flood occurs, a building damaged by water intrusion can be dangerous if the proper precautions are not taken. Common hazards after a home has water damage are:

    • Electrical Hazards: If the power is on, do not enter a building that is flooded or water damaged. If electrical circuits have gotten wet, have the power turned off at the main breaker or fuse box and call a licensed electrician.
    • Structural Damage: If the structure or foundation is damaged, do not enter the home. Be sure to look carefully before entering the home and leave immediately if the structure looks, feels or sounds unstable.
    • Hazardous materials: Items such as pesticides, fuel, oil, gasoline, asbestos or lead based paint may have been brought into the home or spilled as a result of the flood damage and should be cleaned up using proper precautionary measures.
    • Injuries: Injuries can occur after flood damage, such as slipping and falling, being struck by falling objects, lifting heavy objects, broken bones and cuts that occur while cleaning up are common when cleaning up a home that has flood damage.
    • Bacteria and Virus can be brought into a home that has flood water. Standing water can enable mold growth.  Exposure to any of these biohazards can be dangerous to your health.

    Safety Precautions Should be Taken if Working in a Home with Flood Damage

    • Wear the appropriate personal protective equipment (“PPE”): The appropriate types of hats, safety goggles, gloves and a face mask should be worn.
    • Stay alert and be cognizant of your surroundings: It is important to stay alert and to continually be on the lookout for potential hazards and hazardous materials.
    • Protect yourself from bacteria and viruses: Wear a mask, do not eat or drink in the house, wear gloves and wash your hands frequently.
    • Be careful when lifting heavy objects.
    • Get help when dealing with hazardous materials: Do not remove or touch hazardous materials without the help of a qualified professional. If you suspect hazardous materials are present, call your local health or fire department.

    Inside Flood

    2/17/2016 (Permalink)

    Water Damage Inside Flood Commercial indoor flood in Dickson City, Pa.

    Frozen pipes can lead to a number of issues in a modern home, causing significant damage once flowing water turns to ice.

    Although keeping pipes flowing and fluid during the winter season isn’t always in the control of a homeowner, there are some preventative measures a homeowner can take to combat frozen pipes.

    Allstate Insurance agents, who deal with claims from frozen pipes, recommend keeping homes warmer than 65 degrees to keep walls from freezing. Homeowners should also identify when temperatures will be below freezing and keep hot and cold faucets open enough to let them drip slowly to keep water moving through the pipes.

    Agents also advised removing hoses from spigots outside the home, but even with all these measures, it’s still possible for pipes to freeze.

    In the event that pipes do freeze, officials recommend contacting a plumber immediately to help thaw the pipes, lest they burst.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was dispatched to this commercial building in Dickson City, Pa. A sprinkler pipe ruptured due to the freeze and thaw causing this large scale water damage. We were on-site within the hour and were able to keep the business in opertaion. SERVPRO of Carbondale/Clarkls Summit/Old Forge is an emergency services compamy able to respond to any size disaster 24/7/365. We are the Scranton/Wilkes-Barre area's leader in smoke, fire and water cleanup and restoration. If your home or business experiences an indoor flood, call Lackawanna County's leader in commercial drying at (570) 235-1646

    Faster to Any Disaster

    2/16/2016 (Permalink)

    Water Damage Faster to Any Disaster Devastating effects of water damage at a hotel in Dickson City.

    It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

    This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

    Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Lackawanna, Wyoming and Susquehanna counties on a 24/7 basis. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646

    Water Damage Tips

    2/11/2016 (Permalink)

    Water Damage Water Damage Tips A flooded basement in Scranton SERVPRO of Carbondale/Clarks Summit/Old Forge was able to safely dry.

    With the extreme cold weather forecasted for the weekend, frozen and burst pipes will be prevelant. Please follow these water damage tips should your home or business experience a water disaster and that SERVPRO of Carbondale/Clarks Summit/Old Forge is avialble 24/7 to meet any cleanup your home or business may experience. We are the Scranton area's leader in drying and restoring wet strucrtures. Call (570) 235-1646 in Lackawanna County for immediate assitance. We work with your insurance company.

    After any water damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!

    Have A  Water Damage Emergency? Call (570) 235-1646

    What To Do After Flooding

    • Remove excess water by mopping and blotting.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items.
    • Remove and prop wet upholstery and cushions.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer.
    • Remove colored rugs from wet carpeting.
    • Remove art objects to a safe, dry place.
    • Gather loose items from floors.

    What NOT To Do After Flooding

    • Don't leave wet fabrics in place. Hang furs and leather goods.
    • Don't leave books, magazines or other colored items on wet carpet or floors.
    • Don't use your household vacuum to remove water.
    • Don't use television or other household appliances.
    • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

    Emergency Ready Plan

    2/9/2016 (Permalink)

    When smoke, fire or water cleanup help is needed, getting that help is now quicker using the SERVPRO Ready Plan App. The app allows for the creation of a Emergency Readiness Plan (ERP), which contains all the critical information your business would need in a time of a disaster. With the help of a SERVPRO of Carbondale/Clarks Summit/Old Forge marketing professional, your business can create a unique plan using the data your facility already has in its emergency plan. The app will now allow for any and all key personnel to have the plan with you 24/7/365, not back at the office where the disaster occurred.
    With a touch of a finger, your team will have all the required critical information, and your facility will be to get back up and running quicker. Call SERVPRO of Carbondale/Clarks Summit/Old Forge today to create your business's Emergency Readiness Plan so that if smoke, fire or water does affect your operation, help is in the palm of your hand. Call (570) 235-1646 if you're in Lackawanna, Wyoming and Susquehanna county. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in specialty cleanup and are available 24/7.

    Buckled Oak Floor

    2/8/2016 (Permalink)

    Water Damage Buckled Oak Floor Sometimes repair is impossible like this oak hardwood floors.

    Recent water damage at a home in Scranton, Pa. Notice how the oak hardwood floors are buckled due to the amount of water and the time between the disaster and the mitigation efforts. Unfortunately in this instance the floor cannot be saved and must be torn out and replaced.

    SERVPRO of Carbondale/Clarks Summit/Old Forge's business is based on the principle of repair instead of replace, however there are times when the damage is too extensive and replacement is the only option.
    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in water, smoke and fire cleanup and restoration. We are an emergency services provider available 24/7 to meet any disaster. Call us at (570) 235-1646.

    Benefits of Carpeting

    2/4/2016 (Permalink)

    Carpet is a beautiful and sustainable flooring choice for homes, offices, schools and commercial spaces. It provides a comfortable place to sit, work, learn and play. It also cushions the impact of slips and falls, reduces noise and makes it easier to learn and concentrate.

    But carpet requires maintenance to keep it looking great and lasting long. Vacuuming is the simplest and most efficient way to maintain and clean carpet, prolonging its useful life and supporting healthier spaces for living, working and learning. Vacuuming carpet is just as important as changing the oil in a car. Both actions keep their respective assets operating at peak performance and reduce the possibility of expensive maintenance down the road. Here are some ways that regular vacuuming can benefit your facility, as well as best practices for maintaining your equipment. Maintaining a Clean EnvironmentVacuuming should be at the forefront of every facility manager’s carpet maintenance plan. Approximately 95 percent of all dry soil is removed from carpet by vacuuming carpet regularly. Not only does this improve the cleanliness of the carpet, but scientific research shows that properly cleaned carpet helps to maintain indoor air quality. Preserving a Facility’s AssetsRegular vacuuming extends the life of carpet by removing dirt that damages carpet fibers. When custodial staff do not consistently vacuum a carpet, it can become worn, tattered, or damaged before its time, leading to premature and costly carpet replacement. In poor economic times, some facilities may choose to reduce vacuuming to cut operating costs. While this saves money in the short term, the long-term financial impact of poor carpet maintenance is less pronounced, as it leads to more extensive cleaning or expensive carpet replacement. The Carpet and Rug Institute (CRI) recently worked with LGM and Associates to study the long-term financial impact of improper carpet maintenance in commercial spaces, including department stores, hotels, libraries, and condominium complexes. Research showed that without the benefits of regular vacuuming, carpet became prematurely worn and damaged, and had to be replaced. The average cost to replace the worn carpet in these facilities was just under US$60,000. Vacuuming 101Keeping carpet in its best shape through vacuuming requires you to keep your vacuum in its best shape. Here are some tips for how to keep your equipment and carpet in tip-top shape, so you can keep your floors looking great for as long as possible. Learn the operation of vacuums. Vacuums today come with many features and functions. Taking the time to learn about them will play a major part in your maintenance plan and improve the appearance of your facility’s carpet. Ensure the vacuum is in proper working order. Maintaining your vacuum is essential to keeping it and your carpet in proper condition. Regularly checking your vacuum to ensure it is running properly will keep it cleaning effectively and efficiently. Institute a cleaning regimen that includes a scheduled, wall-to-wall vacuuming of each room in addition to daily vacuuming of heavy-traffic areas. High-traffic areas require more attention, as more traffic means more dirt. Carpet Cleaning RecommendationsDecision-makers should consider the type of carpet they need to maintain when purchasing a vacuum. Different carpet fibers, pile density, and carpet styles may require different vacuums to keep the carpet in optimal condition. The beauty and life cycle of carpet depend on the care it receives. Proper vacuuming will keep carpet in ideal condition for its full lifetime, maintain indoor air quality, and keep carpet warranties intact.

    SERVPRO of Carbondale/Clarks Summit/Old Forge, Northeastern Pennsylvania's premier specialty cleaning company is a proud IICRC certified company. We serve Lackawanna, Wyoming and Susquehanna counties for all your smoke, fire and water cleanup and restoration needs. As an emergency services company we are available to meet any disaster 24/7 at (570) 235-1646 and yes, we do carpet cleaning!

    Preventing Frozen Pipes - from Travelers Insurance

    2/3/2016 (Permalink)

    Water Damage Preventing Frozen Pipes - from Travelers Insurance Ice emerging from a water pipe in a home in Scranton, Pa.

    Preventing Frozen Piping:

    Cold temperatures can reach areas of your facility that you cannot see or seldom visit, such as: Crawl spacesClosetsEnclosed spaces (e.g., attics, lofts, roof spaces)WarehousesIsolated storage areas Cold weather preparedness is important to help reduce potential business interruptions and related losses resulting from cold temperatures.

    In severe cold, water pipes have the potential to freeze and break. If safe to do so, make sure pipes that are located in isolated and/or poorly heated spaces are shut off and drained or protected with a supplemental heating source.

    Fire protection sprinkler systems are dependent on the ability of water to flow freely when needed. Ensure that wet piping systems, which may be subject to cold temperatures, are sufficiently heated to prevent freezing. Severe cold weather can also delay the response time of the local fire department; therefore, it is imperative to properly maintain your fire protection systems. Lastly, if heating is lost in a building protected by wet sprinklers, it should be restored immediately. Only after exhausting all options to re-establish sufficient heat, sprinkler systems should be shut off and completely drained. If this is necessary, be sure to take appropriate precautions, including notifying local fire officials and Travelers by using the Travelers impairment notification program “Fire Protection Impairments – Are You Prepared?” Some prevention strategies to consider: Properly insulate and/or provide approved heat tracing for water-filled pipes located in exterior walls or unheated spaces.Drain any piping that is not required during the winter months, if possible. Maintain a minimum temperature of 40° F (4.4° C) in building areas with processes susceptible to freezing, wet-pipe sprinkler systems, fire pump houses and dry-pipe valve enclosures. Ensure that anti-freeze sprinkler systems have sufficient concentration (appropriate specific gravity readings) of antifreeze to withstand freezing weather. Inspect dry systems to help ensure air settings are correct, air maintenance systems are in good operating condition, and any pipe closets are well insulated. If any heat tape or heating systems are being used, ensure that they are UL-listed for this specific purpose and are in good operating condition. Dry-pipe sprinkler systems low points and auxiliary drains should be opened and drained of any water or condensation. Any branch lines on wet sprinkler systems exposed or subject to extreme cold weather should be insulated and heat traced. Electric heat tracing should be UL-listed for this specific purpose. Fire pump test headers should be checked to ensure they have been properly drained. Fire pump and dry-pipe sprinkler system equipment rooms should be checked routinely to ensure the heaters are in good operating condition. The use of low temperature supervision can help to ensure rooms are being properly heated.  

    SERVPRO of Carbondale/Clarks Summit/Old Forge feels responsible to share these suggestions from Travelers insurance. While we are a fire, water and smoke cleanup and restoration company we also believe that preparedness is the key.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leading specialty cleaning company. Serving Lackawanna, Wyoming and Susquehanna counties available to meet any emergency 24/7/365 in the Scranton/Wilkes-Barre area. If your home or business does experience any water, fire or smoke disaster call us at (570) 235-1646

    https://www.travelers.com/resources/facilities-management/preventing-frozen-pipes-for-businesses.aspx?cm_mmc=bi*xind-_-prevent-frozen-pipes20160202*nl

    Restoration through Mitigation

    2/2/2016 (Permalink)

    Water Damage Restoration through Mitigation Specialized equipment to ensure the structure dries properly

    Mitigation requires quick action. The faster SERVPRO of Carbondale/Clarks Summit/Old Forge arrives on-site to perform water cleanup, the better the results - including lower claim costs.

    Emergency mitigation services help minimize additional property damages. SERVPRO of Carbondale/Clarks Summit/Old Forge uses specialized equipment to determine hidden water.

    Restoration versus replacement of contents saves heirlooms and money as well. And by using advanced drying techniques, SERVPRO of Carbondale/Clarks Summit/Old Forge water restoration technicans can monitor to ensure your property is properly dried reducing costly secondary and long term repercussions.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm that responds 24/7 to any disaster in the Northeastern Pennsylvania area. Should your home or business experience a water emergency call us 24/7 at (570) 235-1646.

    Condensation - An Unwanted Phenomenon

    1/27/2016 (Permalink)

    Water Damage Condensation - An Unwanted Phenomenon Condensation from a water disaster inside a home in Scranton, Pa.

    Condensation is the change of water from its gaseous form into liquid water when it comes into contact with a cooler solid surface. This cooling of the warm air causes the air to lose its capacity to hold water vapor. Consequently, the excess water vapor condenses to form water droplets. The warmer the air, the more moisture it can store.

    Inside a building, condensation is an unwanted phenomenon. The dampness may cause wood rot, corrosion, weakening of concrete or cement walls and mold. To alleviate these issues, air circulation needs to be improved and the indoor air humidity lowered. Normal everyday things like steaming hot showers, hanging wet clothes indoors or boiling a pot of water with the lid off can contribute to excess moisture in the air.

    The photo below shows how much moisture occurs inside a home once a water disaster has occurred. The inside warmer air collides with the colder outside air causing water droplets (condensation) to gather inside on the glass of a mirror. The water disaster occurred from a burst water line in the baseboard heating system.  

    SERVPRO of Carbondale/Clarks Summit/Old Forge can professionally remove the excess moisture and dry out your structure once the condition creating the problem has been resolved. Calling a professional water restoration company helps reduce the effect of any secondary damage that may occur from the excessive moisture.

    If your home or business has suffered a water disaster call Northeastern Pennsylvania's leader in smoke, fire and water mitigation at (570) 235-1646.  We are an emergency service company available 24/7 to help make it "Like it never even happened." 

    Site Security Awareness - Disaster Preparedness Conference

    1/26/2016 (Permalink)

    As part of the Disaster Preparedness Conference, Corporal Joe Harris of the Scranton Police Department will present two breakout sessions on Site Security Assessments.

    Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical, and especially informational, assets of that organization. Many organizations require formal security awareness training for all workers when they join the organization and periodically thereafter, usually annually.

    Topics covered in security awareness training include:

    • The nature of sensitive material and physical assets they may come in contact with, such as trade secrets, privacy concerns and government classified information
    • Employee and contractor responsibilities in handling sensitive information, including review of employee nondisclosure agreements
    • Requirements for proper handling of sensitive material in physical form, including marking, transmission, storage and destruction
    • Proper methods for protecting sensitive information on computer systems, including password policy and use of two-factor authentication
    • Other computer security concerns including malware, phishing, social engineering, etc.
    • Workplace security, including building access, wearing of security badges, reporting of incidents, forbidden articles, etc.
    • Consequences of failure to properly protect information, including potential loss of employment, economic consequences to the firm, damage to individuals whose private records are divulged, and possible civil and criminal penalties

    Being security aware means you understand that there is the potential for some people to deliberately or accidentally steal, damage, or misuse the data that is stored within a company's computer systems and throughout its organization. Therefore, it would be prudent to support the assets of the institution (information, physical and personal) by trying to stop that from happening.

    According to the European Network and Information Security Agency, "Awareness of the risks and available safeguards is the first line of defence for the security of information systems and networks."

    "The focus of Security Awareness consultancy should be to achieve a long term shift in the attitude of employees towards security, whilst promoting a cultural and behavioural change within an organisation. Security policies should be viewed as key enablers for the organisation, not as a series of rules restricting the efficient working of your business."

    SERVPRO of Carbondale/Clarks Summit/Old Forge believes that while disasters will occur, preparedness is the key to miminize and recover in a timely manner and when it comes to your business, time is money. Participating in this conference with the Lackawanna and Luzerne County Chambers is our way of helping business owners better prepare for any type of disaster.

    Should your business suffer a water, smoke or fire emergency, call SERVPRO of Carbondale/Clarks Summit/Old Forge, Northeastern Pennsylvania's leader in disaster recovery at (570) 235-1646.

    Disaster Preparedness Conference

    1/25/2016 (Permalink)

    Community Disaster Preparedness Conference Disaster Preparedness Conference April 7, 2016 Scranton Hilton Conference Center

    SERVPRO of Carbondale/Clarks Summit/Old Forge is pleased to partner with tech42, The American Red Cross, and Scranton Police Department on the first annual Disaster Preparedness Conference. This is a joint project of the Lackawanna and Luzerne County Chambers and will be held Thursday April 7th, 2016 at the Hilton Scranton and Conference Center. 

    This day-long, registration only event will feature 4 breakout sessions dealing with disaster preparedness for commercial property owners and managers. It will feature over 50 exhibitors with breakfast and lunch provided.

    To pre-register: http://bit.ly/1ZHheOx use the code: early2016

    Secondary Damage - Water

    1/18/2016 (Permalink)

    Water Damage Secondary Damage - Water A warped ceiling fan from moisture from water damage.

    Intense mositure when a hot water line burst caused this ceiling fan blade to warp. The steam accompanied by the increased moisture from water evaporation caused this damage to a home in Scranton, Pa.

    The secondary damage to a structure is what mitigation companies like SERVPRO of Carbondale/Clarks Summit/Old Forge looks to mitigate during water damage. Insurance companies refer us based on the repair insted of replace premise. When addressing secondary damage, speed is the key and that is one reason we are an emergency services company available 24/7 to meet any residential or commercial damage.

    In this incident, SERVPRO was able to establish a balanced drying system by utilizing air movers and dehumidifiers to increase evaporation at the same rate of the mositure in air. While the fan was not able to be saved, the majority of the structure was able to be dried and saved thousands of dollars in damage.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier smoke, fire and water restoration company. We service Lackawanna, Luzerne and Wyoming counties 24/7/365. Call (570) 235-1646 for assistance.

    Busted Baseboard Heater

    1/13/2016 (Permalink)

    Water Damage Busted Baseboard Heater Condensation inside a window on a water disaster at a home in Scranton. Dehumidification is required.

    With the emergence of this frigid weather, frozen and busted baseboard heating is unfortunately not all that uncommon. The baseboard heating system in this home in Scranton, Pa. had several pops and caused significant damage for the homeowner. The condensation inside the windows is evidence of a moisture issue.

    If evaporation is occurring faster than vapor removal, condensation will appear on colder surfaces. Condensation is an indication of inadequate dehumidification. In order to properly dry this structure, dehumidification is required. SERVPRO of Carbondale/Clarks Summit/Old Forge has set up drying equipment to balance the equilibrium with the structure to ensure proper drying time.

    On a large scale water disaster, always call a professional restoration company to ensure that the drying is done to IICRC standards. Professional drying will lessen secondary damage and future mold concerns. The health and safety of the occupants are the first and foremost concern.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in water mitigation. As the weather turns colder and pipes burst, know that we are available 24/7 to meet any water disaster at your home or business. Call us at (570) 235-1646 any time. 

    Odor

    1/8/2016 (Permalink)

    Building Services Odor A sewerage spill is one of the leading causes of odor we deal with.

    The Physiology of Odor Detection:
    The strongest sensation of smell is transmitted by the olfactory nerve to the olfactory lobe of the brain where pure odor recognition takes place.

    There are 8 basic odors: camphor ,floral, citrus, peppermint, ether, pungent and putrid.

    The real health benefits derived from positive odor management include removal of contamination (real odors) and an overall improved state of well-being resulting in less stress and increased productivity.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre leading odor removal company. We are an IICRC certified firm trained in the latest odor removal techniques. If your home or business has a persistent odor issue call us at (570) 235-1646. We serve Lackawanna, Wyoming and Susquehanna counties are are available 24/7.

    Sewage

    1/6/2016 (Permalink)

    Biohazard Sewage Sewage loss in the city of Scranton. Full personal protection equipment was necessary for the health and safety for all involved.

    Sewage poses a very significant threat to human health. Any time sewage is suspected, no matter the color of the water, all suitable precautions should be observed. The severity will depend upon the extent, content and degree of penetration.

    A professional certified company should always be used when cleaning a sewage loss. The health and safety must always be considered. SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barre area's leader in specialty cleaning, has the proper equipment and training necessary to professionally handle any size sewage loss. If your home or business experiences a sewage spill call the professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for service in Lackawanna, Wyoming or Susquehanna counties. 

    Fire Damage

    1/4/2016 (Permalink)

    Fire Damage Fire Damage This kitchen fire in Scranton happened right before Christmas day. Fire is a traumatic event.

    When your Scranton home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized fire and water damage equipment and expertise to help you through this tough time.

    We’ll treat your family with empathy and respect and your property with care. If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

    This kitchen fire occurred in an upstairs apartment which ultimately displaced all the occupants right before Christmas day. The first floor was heavily damaged by water and the upstairs suffered smoke, fire and water damage. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to help the occupants return to their home in a safe and timely manner.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water cleanup and restoration. We serve Lackawanna, Wyoming and Susquehanna counties and are available 24/7 to meet your homes or business's emergency services needs. If your home or business is damaged from some unforeseen disaster call us at (570) 235-1646.

    Microbial Contamination

    12/30/2015 (Permalink)

    Mold Remediation Microbial Contamination Mold remediation project in Tunkhannock, Pa.

    When visible microbial growth has occurred in a structure, mold remediation practices must be properly employed to address the situation, and containment procedures may be necessary to prevent spreading spores to uncontaminated areas.

    Remediation requires:
    Removing porous materials exhibiting extensive microbial growth
    Physically removing surface microbial growth on non-porous surfaces (including wood) to typical background levels
    The removal of settled spores
    Reducing moisture to levels that do not support microbial growth

    The American Conference of Governmental Industrial Hygienists (ACGIH) states that the "Effective remediation of a water damaged or microbial contaminated building involves (a) the use of appropriate techniques to promote rapid drying and (b) complete removal of contaminated materials rather than the application of biocides without these steps."

    SERVPRO of Carbondale/Clarks Summit/Old Forge follows all IICRC standards in its mold remediation process. It should be noted that fast, effective drying of a wet structure reduces the chances of mold growth. These two facts are reasons to call a professional mitigation company for any water or mold issues that occur in your home or business.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna County's premier smoke, fire, water and mold remediation company. We are an emergency services company available 24/7 to meet any disaster in the Scranton/Wilkes-Barre area. Call us at (570) 235-1646 for fast, professional assistance.

    Structural Drying

    12/29/2015 (Permalink)

    Water Damage Structural Drying Second floor water loss in Scranton, Pa.

    Moisture content in structural components must be a concern in all water damage situations. After evaluation of carpet and pad, a careful evaluation of structural materials must be done. Replacement of structural components if damaged beyond repair will be much more costly than replacement of contents such as carpet and pad. Thus consideration and inspection of any structural component that has the remotest possibility of being wet is vital (dirt to sky inspection). If moisture is detected, rapid drying of the structure must be the primary concern. Thus use of a hygrometer to measure the extent of saturation of porous materials is considered standard procedure in all water losses.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leading water mitigation company. We are an emergency service company serving 24 hours per day, 7 days per week, 365 days per year. As an IICRC certified firm we use the latest techniques in structural drying and can handle any size disaster. Call us at (570) 235-1646 should your home or business experience a water emergency.

    Odor Removal - Urine

    12/28/2015 (Permalink)

    Cleaning Odor Removal - Urine Eliminating an odor issue at a home in Scranton

    Intense odors from from pre-existing urine contamination is common in water damage restoration. Because odor molecules are transported to the olfactory region by attaching themselves to moisture in the air, it stands to reason the more moisture present, the stronger the odor.

    Odors can be eliminated ONLY if the source is identified and removed. This means treating the cause of the odor itself. Thus, urine decontamination may be necessary to safely restore the structure.

    For general health and comfort of the inhabitants of the structure, it may be necessary to temporarily control the odor until elimination is procedures can be affected. This can be done by procedures known as masking, pairing or modifying.

    Incomplete drying is the primary reason for residual odors after water damage restoration, and microbial growth is what causes the odors. This is another reason to hire a professional restoration company to mitigate water damage in your home or business. The corresponding odor is secondary damage, and with the proper drying techniques it can be eliminated.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre leader in water damage restoration. Eliminating secondary damages, including lingering odor issues in a home or business, is what a professional restorer will do. We are an IICRC certified firm with the training necessary to properly mitigate water damage to a home or business. As an emergency services company, we are available 24/7 to meet any size disaster. Call us today at (570) 235-1646 should your home or business experience water damage or has a lingering odor issue.

    Eliminating Odor Issues

    12/22/2015 (Permalink)

    Cleaning Eliminating Odor Issues Hydroxyl Generator uses ultra violent light to eliminate odors. It is completely safe and can be used in occupied structures.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is often called to tackle odor issues. We can clean and treat smoke odor from a fire, stale cigarette odors in a house or car, mold and mildew, pet odors, dead animal odors and lots of other smells.

    Since there is no one "magic bullet" that will fix every odor problem, we have a variety of processes we can use including an ozone generator, a photocatalytic oxidizer (or Hydroxyl), wet fogging and thermal fogging. Thermal foggers vaporize solvent-based or petroleum-based deodorizers generating a "smoke" or fog consisting of very small particles. These particles are physically similar to the smoke produced in a fire, enabling the deodorizer to interact more effectively with odor-causing residue.  Wet Fogging or ULV (Ultra Low Volume) fogging atomizes water-based liquid deodorizing agents producing a fine mist. The particles are small enough to penetrate most areas but not as small as the mist generated by a thermal fogger. Photocatalyic Oxidizers deodorize using an Ultraviolet bulb coated with titanium dioxide. The machine produces Hydroxyl Radicals and oxidizes like ozone, but the process is safer for occupied structures. Hydroxyls do not fill the room like ozone or fogging; deodorization takes place inside the machine. Ozone machines generate ozone, which is an unstable oxygen molecule containing three oxygen atoms. It chemically reacts with odor-causing molecules to oxidize residues and remove odors. Ozone is toxic to humans. People, pets, and live plants must be removed during the ozone process. If you have an odor or deodorization problem, count on SERVPRO of Carbondale/Clarks Summit/Old Forge to make it "Like it never even happened."  We are Scranton/Wilkes-Barre's leading smoke, fire and water cleanup and restoration company. We are available to meet any disasters 24-hrs/day, 7 days/week. Call us at (570) 235-1646 to help eliminate any odor issues.

    December Newsletter "12 Disasters of Christmas"

    12/15/2015 (Permalink)

    SERVPRO of Carbondale/Clarks Summit/Old Forge's December Newsletter: The 12 Disasters of Christmas. SERVPRO wants to wish all our customers, partners and vendors a Happy Holiday Season and if your home or business does experience a smoke, fire or water disaster know we are available 24/7 to be your emergency services provider. SERVPRO is Scranton/Wilkes-Barre's leading disaster recovery company in the Lackawanna, Wyoming and Susquehanna counties.

    http://bit.ly/1I6ttSp

    Christmas Tree Fires

    12/14/2015 (Permalink)

    This video from National Fire Protection Association (NFPA) shows just how quickly this holiday season can turn from festive to tragic. A Christmas tree fire can turn devastating and deadly within seconds.

    SERVPRO of Carbondale/Clarks Summit/Old Forge believes being prepared is the key in avoiding disasters and we are pleased to share this information. We want everyone to have a joyous holiday season and avoid unnecessary disasters, so ensure your Christmas tree is properly hydrated.

    However, if your home or business does experience a smoke, fire or water emergency know we are available 24/7, even on the holidays. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier emergency services company. We service Lackawanna, Susquehanna and Wyoming counties.
    Please be cautious this holiday season and water your tree.

    https://lnkd.in/ddEPgVf

    Moisture - A Must for Mold

    12/11/2015 (Permalink)

    Mold Remediation Moisture - A Must for Mold A Mold remediation project in an attic in Dunmore, Pa.

    The most critical requirement for fungal growth is moisture. Moisture is essential for the metabolic activities of fungi. If you have visible mold, you have a moisture problem.

    Spores remain dormant when materials are dry and the humidity is below 60%. Most residual odor problems occur from incomplete drying and fungi are the major cause. Dry rot is the result of mold damage after the moisture is removed. Microbial contamination is a moisture control problem. Insuring that materials are dried rapidly is one of the best ways to reduce or retard mold growth indoors. Control the moisture content of air spaces, wet surfaces and organic food sources and you control the problem.

    If you see visible mold in your home or business, call a professional. The cause of the problem must be identified and remedied before the mold can be remediated or the problem will be recurring.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Scranton/Wilkes-Barre's leading mold remediation company. We are an IICRC certified company and follow all of the industry standards in the remediation process. We will identify the problem and provide you with ways to fix it. Since 2010 we have been helping homeowners and businesses improve their indoor air quality and have a safe and healthy place to live and work. Call us today for an estimate. (570) 235-1646.

    Mold - Organic Food Source

    12/10/2015 (Permalink)

    Mold Remediation Mold - Organic Food Source Wood is a great organic food source. This basement door was at a home in Clarks Summit, Pa.

    Most fungi grow best while feeding on organic materials. They cannot manufacture their own food source, so they use plant products for food. Since organic food source is one necessary requirement for mold to breed it would benefit us to know what exactly is an organic food source?  

    The word organic by definition means -"relating to, or derived from living matter". So what sources in the home or business are such?

    Here is the issue. Many buildings are constructed of WOOD or WOOD PRODUCTS. Most Fabrics are of COTTON, WOOL and HEMP. A CARPET secondary backing is an excellent nutrient source.. So is the ADHESIVE  that bonds wall coverings to the structure. DUST and LINT are largely organic. While this list is not all inclusive, they are common problem areas we all have in our homes and businesses.

    So as you can see, there are many examples of organic food sources in the indoor environment that fungi can eat, grow and spread. Knowing this can help a homeowner identify and prevent possible mold issues. When in doubt always consult a indoor environmental professional. 

    An organic food source is only one of the the five factors that need to be present for mold infestation. The others are temperature, moisture, darkness and air flow.

    SERVPRO of Carbondale/Clarks Summit/old Forge is a mold remediation company. We follow IICRC standards in the remediation process. We do not do mold testing but will happily provide an estimate if mold is determined to be present. Call us today at (570) 235-1646 if you have any questions. We do more than just smoke, fire and water cleanup and restoration. We are Lackawanna County's premier specialty cleaning company.

    The 5 Growing Conditions for Mold

    12/9/2015 (Permalink)

    Mold Remediation The 5 Growing Conditions for Mold Visible mold growing on an organic food source (wood) in a basement in Scranton, Pa. Ideal conditions.

    The 5 growing conditions required for mold growth:
     
    1. Organic food source
    2. Moisture
    3. Stagnant air
    4. Temperature
    5. Darkness

    Removing or altering any of these conditions can best eliminate infestation.  However, because of the health concerns associated with mold, a professional remediation company is recommended. Unfortunately, it is not as easy as wiping the mold away since what you see is not the mold itself but the gases that it produces. The spores are embedded into the food source and are spread through the air. The spores must be removed or encased to stop the growth.

    The only way to positively confirm that your home or business has a mold issue is to have it tested. (We do not do the testing since it could be construed as a conflict of interest) There are home tests you can purchase, however a professional hygienist is recommended. The tests are not all that expensive (ranging about a few hundred dollars) but will outline the levels as well as the types of mold spores that are present.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre leading mold remediation company. We are an IICRC certified firm and follow their guidelines in the remediation process. Should you have a mold issue call us at (570) 235-1646. We serve Lackawanna, Wyoming and Susquehanna Counties.

    Microbiology Associated with Water Damage

    12/8/2015 (Permalink)

    Mold Remediation Microbiology Associated with Water Damage Exposure to ideal conditions and failure to timely and professionally treat a water issue causes mold infestation in this home in Hamlin, Pa.

    Controlling and subsequently eliminating the growth of mold during and after completion of restoration is a vital component of total water damage restoration. Prolonged exposure to excessive moisture enables microbes to flourish. If a water damaged environment is not promptly restored, many environmental microbes, such as odor causing bacteria and fungi, will colonize, grow and amplify on building materials. These microbes will eventually contaminate the indoor air and may cause health effects.

    Mold spores are microscopic and have no odor. bacterial action on the wastes excreted by mold gives off the odor. It is also the waste that becomes visible.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in mold remediation. We follow all IICRC standards in this process to ensure proper remediation techniques. SERVPRO of Carbondale/Clarks Summit/Old Forge, a emergency services company, proudly serves Lackawanna, Wyoming and Susquehanna counties. If your home or business has a mold exposure problem, call us today at (570) 235-1646.

    Home Fire Checklist

    12/7/2015 (Permalink)

    SMOKE ALARMS
    • There is at least one working smoke alarm on every level of your home (including the basement).
    • The smoke alarms are installed in sleeping areas.
    • Smoke alarms that are 10 years old or older have been
    • replaced.
    • Smoke alarms are kept free of dust & debris by vacuuming the exterior gently and/or wiping with a cloth.
    • Alarms are tested monthly. Everyone in the home can hear & recognize the sound it makes & knows to react immediately.
    COOKING
    • An adult stays in the kitchen when food is cooking on the stove top & children know to stay 3 feet from the oven.
    • The stove top is clean – no grease, spills, or clutter.
    • The oven is never used to heat the home.
    • In the event of a small grease fire, you know that the best thing to do is slide the lid over the pan, turn off the burner, and leave the pot until completely cool. If the fire is large, just get out!
    HEATING
    • Chimney, furnace and/or heating system is inspected yearly.
    • Space heaters are kept at least 3 feet from anything that can burn & are turned off when leaving the room or going to bed.
    • Extension cords are never used with space heaters.
    • Fireplace has sturdy screen to catch sparks.
    ESCAPE PLANNING
    • All escape routes are free of clutter.
    • Doors & windows leading outside open easily.
    • All household members know 2 ways out of every room if possible.
    • An outside meeting place has been designated & all household members know to go there in the event of a fire in order to be accounted for.
    • The escape plan is practiced at least twice a year by all household members.
    ELECTRICAL
    • Electrical cords do not run under rugs & are not frayed or cracked.
    • Clothes dryer lint filter & vent pipe are cleaned regularly.
    • Appliances are plugged directly into wall outlets, not extension cords.
    • A qualified electrician is called to do electrical work in the home.

    SMOKING

    • Smokers smoke outside the home.
    • If medical oxygen is being used in the home, smoking is strictly prohibited.
    • Matches & lighters are kept out of children’s sight & reach.
    • Ashtrays are large, deep & sturdy.
    • Ashes are always fully extinguished & are emptied into a container that will not burn (such as one made of metal).
    • House rules include not smoking in bed or while lying down.
    MISCELLANEOUS
    • Lit candles are not left unattended & are kept a foot from anything that can burn. (Consider using flameless candles instead!)
    • Bulbs in light fixtures are the correct recommended wattage for the lighting fixture.
    • All combustibles are stored away from ignition sources such as water heaters and pilot lights.
    • Your house number is visible from the street so that emergency responders can find it easily.
    • A carbon monoxide (CO) alarm is located on every level of your home. Everyone in the home knows to go outside quickly if the CO alarm sounds.
    REMEMBER…
    • If building or remodeling a home, consider the installation of home fire sprinklers. When looking for a condo or apartment to rent, search for ones that have firesprinklers installed.

    Being prepared is the most important plan. SERVPRO of Carbondale/Clarks Summit/Old Forge hopes that you NEVER needs us, however know that we are available 24/7 to meet any smoke, fire or water emergency that your home or business may experience. Call us at (570) 235-1646.

    Conventional Refrigerant Dehumidifers

    11/30/2015 (Permalink)

    Water Damage Conventional Refrigerant Dehumidifers A SERVPRO green Conventional Refrigerant Dehumidifier. This is the type typically found in a home model.

    Three types of Dehumidifers:
    1. Conventional Refrigerant Dehumidifiers
    2. Low Grain refrigerant Dehumidifiers (LGR)
    3. Desiccant Dehumidifiers

    Conventional refrigerant dehumidifiers are the model typically found in homes. They work on the principle of condensation, the same as an air conditioner or refrigerator. As warm air passes over cold coils, moisture condenses on the coil fins and forms droplets that are collected. It is important that conditions remain conducive to collection of the droplets before they can re-evaporate. They work best at conditions most desirable for drying, high temperatures and high humidity.

    TIPS: 
    1. The coils should be cleaned periodically because dirty coils reduce efficiency.
    2. They work best at high temperatures and high humidity.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm employing the latest technology in the drying of a home or commercial structure. An emergency services company available 24/7 to meet any disaster. Serving Lackawanna, Susquehanna and Wyoming counties. Call us at (570) 235-1646 for immediate assistance.

    Pictured below is a conventional refrigerant dehumidifer. SERVPRO green.

    Air Movers

    11/23/2015 (Permalink)

    Water Damage Air Movers Air movers drying a structure in Scranton, Pa. The increased air flow helps facilitate drying time and lessening the chances for further damage.

    An important piece of equipment for professional water damage restoration is the air mover. An air mover is specifically designed and engineered to deliver a high volume of airflow over and under surfaces to expedite the drying process. They dry wet surfaces by causing increased evaporation due to air movement and are vital in avoiding prolonged drying time, the number one reason for extensive damage in water damage situations. Increased airflow also inhibits the growth of microorganisms.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leader in smoke, fire, water and mold cleanup and restoration. We are an IICRC certified firm available 24/7 to meet any disaster in your home or business. We service Lackawanna, Wyoming and Susquehanna counties.


    Mositure and Mold

    11/20/2015 (Permalink)

    Mold Remediation Mositure and Mold Moisture issue left unaddressed in a home in The Hideout (Hamlin, Pa.) caused this mold problem.

    Moisture is one necessary element for mold infestation. This summer home in Hamlin, Wayne County was left unattended without a proper working dehumidifier causing this bio-hazard situation. Mold spores can begin to grow as little as 48 hrs once the relative humidity in the structure climbs past 60%. if your home has a moisture issue, a dehumidifier can help remedy the problem.

    Mold growth to this extreme is a health hazard and a dangerous situation. The homeowners cannot sell it as planned all because it was not attended to when left for the year. The poor real estate agent went have an open house and immediately called SERVPRO of Carbondale/Clarks Summit/Old Forge since we follow IICRC standards in mold remediation jobs.

    If you have a mold infestation problem and need remediation, cal us at (570) 335-2143. We are an emergency services company. 

    Science of Drying - Dehumidification and Condensation

    11/17/2015 (Permalink)

    Water Damage Science of Drying - Dehumidification and Condensation The picture below is of the SERVPRO team setting up a dehumidifier to reduce the moisture level and decrease drying time in Scranton, Pa.

    Moisture (humidity) seeks equilibrium with its environment. An area of high vapor pressure will mix with lower pressure areas. This helps explain why a large enough dehumidifier can dry all parts of a structure from a central location if enough airflow is present. It also explains why the creation of a low vapor pressure (humidity reduction) close to wet materials provides even more effective evaporation. Heat will lower the vapor pressure in a room if proper dehumidification is in place. The warmer the air, the faster the evaporation process. However, without proper adequate dehumidification, humidity will increase and drying time will be slower. If evaporation is occurring faster than vapor removal condensation will appear on colder surfaces. Condensation is an indication of inadequate dehumidification.

    SERVPRO of Carbondale/Clarks Summit/Old Forge, an IICRC certified firm, is the Scranton/Wilkes-Barre area's premier smoke, fire and water cleanup and restoration company. We specialize in emergency service disasters and are available 24/7/365.

    The picture below is of the SERVPRO team setting up a dehumidifier to reduce the moisture level and increase drying time.

    Science of Drying - Relative Humidity

    11/16/2015 (Permalink)

    Relative humidity is a term used to describe the amount of moisture in the air as compared with the amount of moisture the air would hold at saturation. For health reasons, indoor humidity should not exceed 60% (mold spores begin to grow).

    Because heat causes moisture (vapor) molecules to move faster and longer distances, hot air holds moisture because the heat keeps the molecules separated and in a gas. Therefore, higher temperatures increase the rate of evaporation. Cold air can't hold a lot of moisture because the molecules stick together and condense. Since warm air holds more actual moisture than cold air before reaching saturation, the relative humidity changes with temperatures. If we heat the air, the relative humidity would decrease as the temperature increases.

    The opposite is true of cooler air. As air cools, the relative humidity increases until the air reaches its point of maximum humidity (100%). The air will not hold any more water vapor and is saturated. If the air is cooled further, the water vapors begin to condense and deposit liquid. At saturation, all drying stops.


    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm. Should your home or business experience water, smoke or fire disaster and emergency service is needed, call us 24/7 for assistance. (570) 235-1646

    Science of Drying (Temperature)

    11/13/2015 (Permalink)

    Temperature plays an important role in the rate of evaporation. When the temperature of air is increased, the rate of evaporation increases. Heat causes water molecules to move faster and longer distances. When the molecule reaches escape velocity, it will separate from the liquid and form a vapor molecule (evaporation). In the process, the BTUs of the heat escapes with the molecule. Thus, evaporation is a process of cooling. Wet objects will become cooler as the moisture evaporates from the surface and the air will become warmer.
    An instrument capable of measuring the temperature, relative humidity, or psychrometrics state of air is known as a thermo-hygrometer. (pictured below)

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire, water and mold cleanup and restoration. We are the only SERVPRO in Lackawanna County that is an IICRC certified firm. We are an emergency service company available 24/7. Call us at (570) 235-1646 for any disaster in your home or office.

    The Science of Drying (Air Flow)

    11/11/2015 (Permalink)

    Water Damage The Science of Drying (Air Flow) Air movers being used to increase the rate of evaporation at a water loss in Scranton, Pa.

    Air movement is one of the elements which affects the rate of evaporation. The more air volume and energy, the better evaporation will become. For example, if the vapor pressure in the ambient air temperature is lower than the vapor pressure of a wet material, evaporation will likely be the result.

    While rapid air movement can be very helpful in the drying process, it is only one factor in efficient drying. If water is converted from a liquid state to a vapor state too quickly, the water vapor can reduce the rate of drying, increase fungi and mold growth, and damage permeable materials such as hydroscopic materials. Therefore humidity reduction (dehumidification) plays an equal role in the drying process - the lower the relative, the faster the evaporation.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm, the only SERVPRO franchise in Lackawanna County to earn that distinction. We service the entire Lackawanna County.

    The Science of Drying (Evaporation)

    11/10/2015 (Permalink)

    Water Damage The Science of Drying (Evaporation) Setting up dehumidifiers to aid in the evaporation process. A crucial step in drying a structure.

    One element in the air is water vapor, which is known as humidity. Psychometrics helps tell how moist air behaves in an air mass. Humidity reduction during water damage restoration is the most important aspect of the drying process.

    Evaporation can be defined as the changing of water from liquid to a vapor (gas). The humidity, temperature, air movement and permeance (the ability of a material to allow water vapor to pass into or through it) of materials determine the rate of evaporation. One of the most basic concepts of drying is that after the removal of surface water, the length of time required to dry materials is determined by the rate of evaporation.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's premier smoke, fire and mold restoration company. We are an IICRC certified firm serving all of Lackawanna County.

    The Science of Drying

    11/9/2015 (Permalink)

    PSYCHROMETRICS (the science of drying) is the scientific relationship between temperature, humidity and air flow. Understanding these factors can help dry materials faster and more thoroughly. It helps determine the type, method and capacity required for dehumidification. This results in less inconvenience for the customer and fewer problems for the adjuster.

    Water damage restoration is as simple as A, B, C:
    A) Remove as much water as quickly as possible in a liquid form (i.e. extraction)
    B) Vaporize the remaining moisture as quickly as possible (i.e air movers)
    C) Remove the vaporized air as quickly as possible (i.e. dehumidifiers)

    SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm. Our technicians are certified water restorers updated on all the latest drying techniques. Knowing that speed is paramount in any water loss, SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7 to meet any water emergency whether it is at your home or business. 

    Categories of Water

    11/6/2015 (Permalink)

    A categorization of the level of contamination of water in a damaged structure is required to perform loss assessments and evaluation activities. The category of water contamination must be considered so that the correct procedure can be established for processing water damaged structure and materials. Water damage is divided into three (3) categories.

    Category 1: Water that originates from a sanitary source that does NOT pose a substantial harm to humans. Examples include: broken water supply lines, tub or sink overflow, melting snow and ice, falling rainwater, broken toilet tanks and bowls that do NOT contain contaminants.

    Category 2: Water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Examples include: discharge from dishwashers or washing machines, overflows from toilet bowls with some urine but no feces, broken aquariums and punctured water beds.

    Category 3: Water that is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Elderly, anyone under the age of two, anyone with a compromised immune system, respiratory problems or allergies should not occupy the job site until the home or building is safe. Examples include sewage, toilet backflows that originate from beyond the trap, all forms of flooding and other contaminated water entering or affecting the indoor environment. 

    SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm and able to professionally assess any water disaster for health and safety reasons as well as the proper drying techniques. We are Lackawanna County's premier water mitigation and restoration company serving the entire Scranton area.

    November Newsletter

    11/4/2015 (Permalink)

    To subscribe to our quarterly newsletter please sign up on our Facebook page @SERVPRO9796. 

    Winter is coming and being prepared is the key. For tips, hints and updates please subscribe.

    Nobody wants frozen or burst pipes! Follow these tips and take precaution to avoid burst/frozen pipes this winter:

  • Insulate pipes in your home's crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization and closely follow all manufacturers' installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house. 
  • Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.
  • Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. What can you do?

  • Set the thermostat in your house no lower than 55°F (12°C).
  • Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
  • Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water. 
  • If your pipes do freeze...

    What do you do if your pipes still freeze, despite your best preventative measures? First step: Don’t panic. Just because they’re frozen doesn’t mean they’ve already burst. Here’s what you can do:

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • Do not use electrical appliances in areas of standing water: You could be electrocuted.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Water damage is preferable to burning down your house!
  • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.
  • So when your home or business suffers water damage either through a flood or burst pipe, call us at (570) 235-1646 for 24/7 service. SERVPRO of Carbondale/Clarks Summit/Old Forge is the premier water restoration company in Lackawanna County.

    History of Water Damage Restoration

    11/2/2015 (Permalink)

    General History of Water Damage Restoration Using air movers and dehumidifiers as per IICRC standards on a commercial water loss in Honesdale, Pa.

    History of Water Damage Restoration:

    Early floor coverings were usually wool and may not have had a felted pad underneath. Most had a backing of some kind, usually jute. Some were tacked to a wooden floor. If flooded, the best solution was to roll up the soggy mess and take it off to the "rug cleaning plant," drop off the backing at the local dump. Then the rug was hosed off, lathered, scrubbed and rinsed. Finally the rug was hung to dry on special drying racks, hoping it would not shrink too much.

    The 1970s saw the advent of true on-location flood restoration work. Extractors, compression rollers, blowers and dehumidifiers all came into the on-site use. By the time the 1980s ended, most any large, permanent structure could be restored with minimum disruption.

    Today, it’s the job of the professional restorer to minimize the damage by prompt, thorough action that will bring the contents and structure as close to pre-flood condition as humanly possible. With today's techniques, it is quite possible to restore many water damaged carpets, contents and structural materials to pre-flood appearance and most likely improvement beyond it, because the professional restorer will be leaving the area freshly cleaned as well as dry.

    SERVPRO of Carbondale/Clarks Summit/Old Forge follows IICRC drying standards when address any water damage. Our goal is to bring the damaged structure back to pre-loss condition with minimal disruption. Our IICRC certified technicians will professionally handle any size loss. So when your home or business suffers water damage either through a flood or toilet supply line, call us at (570) 235-1646 for 24/7 service. We are the premier water restoration company in Lackawanna County. Proudly serving all of the Scranton area.

    Should I Hire a Restoration Company?

    10/15/2015 (Permalink)

    Has your home or business ever been damaged by fire or water damage? If so, then you can attest to the overwhelming nature of the situation. In many cases, an owner may have suffered a damage for the first time; what follows is typically a survey of the damage. For most owners, naturally their next thought is, “How fast can I return this building to livable conditions?”

    Great question! But it is important to understand the risks involved following any type of loss and the steps necessary to remedy the situation.

    In the event that a loss occurs, your first responsible step is to contact your insurance agent and file a claim. While your agent may guide you through the process, you will also have decisions to make. For example, do you hire an area restoration company or try to clean up the damage yourself? Although every loss is different, there are a few restoration thresholds to keep in mind.

    In the event of a fire, it is critical that the restoration response begins immediately. Whether it is a small kitchen grease fire or a large multi-story event, this is not a job for an untrained person. Fire and smoke damage require a professional restoration effort. Smoke and odor removal should be performed by a certified technician, and these efforts can be complex. (To mitigate the spread of odors, the HVAC system should be shut off immediately.)

    Several different scenarios may result in a water loss event, but, large or small, the restoration rules remain the same. Water damage is difficult to clean up. The first 24 hours are the most critical, and the water must be extracted and the drying process initiated within this window. If damaged materials have not been removed and significant drying has not taken place within 72 hours, the risks for bacterial growth increase exponentially.

    By and large, it is good idea to hire an area restoration company in the event of a loss. Certified restoration professionals will get the job done quickly and efficiently, while you maintain focus on your business and/or family priorities.

    http://www.cpbj.com/article/20151001/INSIGHTS/150929888/i-just-suffered-a-loss-should-i-hire-a-restoration-professional

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leading restoration company. We employ certified water and fire technicians who are trained to mitigate and restore and residential or commercial property. If you experience a water, fire or smoke disaster call us anywhere in Lackawanna County at 570-235-1646.

    Sump Pumps

    10/13/2015 (Permalink)

    As more and more families use their basements for family rooms, media rooms, offices and extra bedrooms, it becomes more important to keep this space dry. A backup sump pump will help keep your basement from flooding.

    http://www.lowes.com/projects/repair-and-maintain/backup-sump-pump-bg/project

    Ideally, a basement will have a variety of safeguards in place:

    • Drain tile installed to collect groundwater and direct it to a sump pit where it can be pumped away from the house via a sump pump.
    • Landscape graded away from the foundation sloping down toward a storm sewer or a swale that directs the water away from the house.
    • Gutters to collect rainwater, and downspouts to empty the water a minimum of six feet from the foundation (the further the better).
    • A waterproof barrier installed around the outside perimeter of the foundation.

    If any of these basement waterproofing systems are missing or compromised, water may collect around the house and seep through the foundation or floor. The cause of a wet basement may be hard to diagnose and costly to fix. Before you call a basement waterproofing expert, here are a few simple things to try:

    • Check your sump pump and its valve operation by pouring water into the sump pit. Be sure it is actually pumped outside.
    • Make sure your gutters and downspouts are free of debris.
    • Check the slope of your lot during the next rainstorm. It's possible the house may have settled and the land may need to be re-graded away from the foundation.

    If the water problems are not obvious, check with your local city engineering office. They may have a water specialist on staff, or they may be able to suggest an independent engineer who can diagnose the problem. Once the problem has been identified, they will be able to steer you to the proper basement waterproofing expert for your specific problem.

    Install a backup sump pump in your sump pit so you're protected during a power outage, in times of excessive rain or in the event your main sump pump fails. A backup sump pump is a system used to protect your basement from flooding when the main sump pump isn't operating. There are several types of backup systems including battery powered and water powered. When purchasing a backup pump, the most important consideration is the need for a completely redundant system, which includes a second sump pump, second float switch and a secondary power source.

    SERVPRO of Carbondale/Clarks Summit/Old Forge deals with many homes' flooded basements. Some do not have a sump pump, let alone a backup one. We also see many sump pump failures, especially from heavy rains where a backup would be helpful since one common reason for a sump pump failure is too much water. Preparedness is the key. You can never be overprepared.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leading water mitigation and restoration company. Should you experience a flooded basement disaster, call us 24hr/day at (570) 235-1646. 

    Puff Backs

    10/7/2015 (Permalink)

    Cleaning Puff Backs Soot webs resulting from a puff back

    Now that the weather is cooling off, people will soon be turning on their heaters. This means that it's puff back season. Puff back occurs when a heater which has accumulated soot over the course of the year is turned on and the fan system distributes it through the ventilation system into the home or place of business.


    Puff back affects oil-filed heaters. Soot builds up as oil burns and can store up over months and years. During a heater malfunction a small explosion can take place, causing puff back. This soot can be distributed through the ventilation system, affecting surfaces, fabrics and electronics. When the soot affects electronics, it can cause loss of functionality. Over the longer term, the soot can cause corrosion, short circuiting, and loss of functionality. If remediated quickly, damage can often be prevented.


    If you experience a puff back loss, there are a few steps that you can take to prevent further loss:

    1. Power down all electronics
    2. Remove electronics from affected area
    3. Do not turn on or charge electronics

    Puff back is a potentially serious issue around the time when people start turning on their heaters. If you have an oil furnace, it may be a good idea to have it cleaned before you turn it on.

    Hepa Filters

    9/29/2015 (Permalink)

    Mold Remediation Hepa Filters Using a hepa filter to purify the air in a manufacturing facility which required air quality testing in Scranton, pa.

    Non-HEPA vacuum cleaners don't help with mold problems. Mold spores are too small to be trapped by the filters in non-HEPA vacuums. Most mold spores simply end up passing through the vacuum, out the exhaust and into the air.

    This can even make things worse since mold spores that were on the floor get blown into the air. This is why many people's allergic reactions actually increase after vacuuming with non-HEPA vacuum cleaners. Make sure especially to never vacuum over mold growth with a non-HEPA vacuum.

    One exception where vacuuming with a non-HEPA portable vacuum cleaner can help is if the vacuum exhausts its air outside the home. Central vacuuming systems that exhaust the air outside also remove mold spores from the home.

    if you experience a mold issue call the professional at SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. We use IICRC standards in our process. We are the leading mold, water, fire, smoke and bio-hazzard cleanup and restoration company in Lackawanna county. We service all of the Scranton/Wilkes-barre area. 

    HEPA Vacuums

    9/28/2015 (Permalink)

    Mold Remediation HEPA Vacuums Using a Hepa Vacuum to clean mold spores as part of a mold remediation project facility in Scranton, Pa.

    High-efficiency particulate arrestance (HEPA), also sometimes called high-efficiency particulate arresting or high-efficiency particulate air, is a type of air filter. Filters meeting the HEPA standard have many applications, including use in medical facilities, automobiles, aircraft and homes. 

    HEPA (High-Efficiency Particulate Air) vacuums differ from conventional vacuums in that they contain filters that are capable of trapping extremely small, micron-sized particles. A true HEPA filter can trap 99.97 percent of all airborne particles larger than 0.3 microns.

    The HEPA filter traps the fine particles (such as pollen, mold spores and dust mite feces) which trigger allergy and asthma symptoms. 

    Mold- Repairing the Damage

    9/24/2015 (Permalink)

    Mold:
    Before you can treat the mold you must find the source of the moisture.  Mold thrives in a moist environment. If you control the moisture, you control the mold. Leaks will need to be repaired, flood water dried, and fans should be installed to alleviate poor ventilation, etc. No matter how hard you clean, if you don’t eliminate the water source, the mold will come back.

    After you control the moisture, the mold needs to be removed. Mold roots much like a plant into a porous surface. Mold remediation requires the mold to be removed, not simply disinfecting the surface.

    If professional help is required call the leading mold remediation company in Northeastern Pennsylvania. SERVPRO of Carbondale/Clarks Summit/Old Forge (570) 235-1646.

    Dry Ice Blasting

    9/23/2015 (Permalink)

    Dry ice blasting is one of the newer tools in the restorer's tool belt. It has many benefits over traditional blasting media such as sandblasting, bead blasting, or soda blasting. Most notably, dry ice blasting leaves nothing behind except what has been removed from the surface so there is no added cleanup. 

    Ice blasting works by shooting small pellets of dry ice out of a jet nozzle with high powered compressed air. The pellets themselves are soft but are extremely cold (-109 degrees F). When the cold pellet hits the matter to be removed, it causes it to shrink and lose its adhesion to the surface. As it continues thru the material it hits the warmer sub surface below the cleaned matter and creates a micro burst as the pellet expands back into carbon dioxide gas. This mini shock wave also aids in the removal of the material being cleaned without creating surface erosion. It leaves nothing behind but the removed material. 

    Since the ice converts back to a gas, it is immediately dry to the touch. This makes this medium safe to use around electrical parts and allows items to be put back into service immediately without having to dry. It works without solvents and leaves no waste. 

    As a restorer, we primary use dry ice blasting to remove soot and toxic residues from a burned structure after a fire to aid in the removal of odors. However, there are many commercial and industrial uses for this technology. If you'd like to know if this type of cleaning could benefit you, contact us for more information. (570) 235-1646

    Dry Ice cleaning is 100% ecologically safe, USDA rated, biodegradable and harmless to humans, animals and marine life

    Another reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre premier smoke, fire and water cleanup and restoration company. We serice all of North Eastern Pennsylvania including Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties.

    Fall Maintenance Tips

    9/21/2015 (Permalink)

    Prepare Your Home for Cooler Days Ahead.

     Fall foliage is beautiful, but not when it builds up in your gutters! Take these tips into account during the cool autumn months.

  • Have your furnace cleaned and inspected annually by a qualified technician.
  • Keep flammable materials, including all lawn and power equipment, away from water heaters and wiring in the basement.
  • Insulate water pipes in areas exposed to cold temperatures, and turn up the thermostat during extra cold periods.
  • Check for damage to your roof, and clean gutters and downspouts to keep debris from accumulating. This is especially important during the fall season to keep leaves from building up in gutters.
  • Check and repair caulking around doors and windows that show signs of deterioration.
  • Check caulking around showers, bathtubs, sinks and toilet bases; and makes repairs as needed.
  • Have your chimney cleaned and maintained annually by a professional.
  • Clean and/or replace your furnace filter.
  • Clean the clothes dryer exhaust duct and space under the dryer. Remove all lint, dust, and pieces of material.
  • Check your electrical outlets for potential fire hazards such as frayed wires or loose-fitting plugs. Be sure not to overload electrical outlets, fuse boxes, extension cords or any other power service.
  • Keep a multi-purpose fire extinguisher accessible, filled and ready for operation.
  • Inspect your smoke detectors. Make sure there is one on each floor of your home. Test them monthly, and change the battery annually or as needed.
  • https://www.travelers.com/prepare-prevent/home/home-maintenance/fall-maintenance-tips.aspx 
  • How to Prepare for a Flood

    9/18/2015 (Permalink)

    Floods can happen at anytime, anywhere, and to anyone. Don’t wait until a catastrophe hits. Now is the best time to get prepared. A little preparation can go a long way.

    Here are a few basic tips that will help your family and home weather the storm.

    Things You Need To Know

    The first step is to find out what your flood risk is. You can enter your address at www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/defining_ flood_risks.jsp to find this information.

    Know your community’s local flood evacuation routes. You will want to identify several escape routes in case roads are blocked. If you will need a place to go, find out where the closest shelter is to your area and ask now if they can accommodate your pets.

    Learn the difference between a flood watch and a flood warning. Flood Watch means that flooding is a possibility. Flood Warning means a flood will occur soon so be prepared.

    How To Prepare Before A Flood

    Create a weather plan. Include phone numbers of your emergency contacts. Decide where you will go if an evacuation is necessary. Don’t forget to inform your family members of your plan.

    Make an emergency kit. Have it ready to grab quickly in case you need to evacuate. Be sure to have enough nonperishable food and water for 3-7 days. Don’t forget batteries, flashlights, a can opener, windup radio, phones and chargers, cash, medicine, and a first aid kit. Visit www.ready.gov/build-a-kit for a more detailed emergency supply list. Make a list of other essential items that you need in case of evacuation and keep it with your emergency kit. Be prepared to grab these items quickly before leaving.

    Consider buying flood insurance to protect your property. A separate policy is needed if you are at risk of flooding, because homeowner’s insurance policies do not typically cover flood losses.

    Protect your property from flood damage by keeping gutters and drains free of debris. It is also advisable to elevate critical utilities, such as electrical panels, switches, sockets, wiring, appliances, and heating systems. If you have a basement that tends to flood, waterproof it and install a sump pump with battery backup.

    When A Flood Is Imminent

    Monitor weather reports and be prepared to evacuate if advised to do so. Disconnect any appliances in your home and power off the main switches and/or valves. Bring in outside furniture and move items you want to protect to a higher floor.

    Construct a flood wall to stop water from infiltrating your home. Take advantage of the sand bags offered in many communities when flooding is expected.

    For more detailed and helpful tips try the following resources.

    http://www.ready.gov/floods

    http://www.fema.gov/media-library-data/1409002852888-3c5d1f64f12df02aa801901cc7c311ca/how_to_prepare_flood_033014_508.pdf

    http://www.redcross.org/images/MEDIA_CustomProductCatalog/m4340128_Flood.pdf

    SERVPRO of Carbondale/Clarks Summit/Old Forge is here to help. Should your home or business experience a water emergency please call us at (570) 235-1646.

    How to protect your home from a water disaster.

    9/18/2015 (Permalink)

    If you think about water damaging your home, you might conjure up an image of a hurricane, torrential rain or other natural catastrophe. The unfortunate reality is that damage that is caused when ordinary household appliances fail can be just as destructive as an extreme weather event.¹

    According to the Insurance Industry Institute, water damage accounts for billions of dollars in losses to homeowners and renters each year. It is also responsible for about 25 percent of all property insurance claims. In fact, Travelers Claim data suggests that water is ten times more likely to damage your home than fire.

    Fortunately, there are steps that you can take to help prevent water damage from appliances, and protect your home. It is helpful to understand some of the common causes of water damage, which include leaky baseboard heating, air conditioning condensation drains, and failed water heaters, washing machine hoses and plumbing.

    These household appliances do not always offer warning signs until the damage has already occurred. That is why it is important to check them regularly. The simple steps below can help you protect your home from the most common causes of water damage:

    • First, know where the main water supply is located in case of emergency.
    • If you will be away from home for an extended period, shut off the water supply and drain the pipes. During the heating season, if your home is heated by an older steam heating system, consult with your heating professional to determine if it is safe to turn off the water supply for your particular heating system. Also, if your home is protected by a fire sprinkler system, do not turn off the water to this system, and maintain sufficient heat to prevent a freeze-up.
    • Consider having your air conditioning system inspected regularly by a professional. Check the drain lines annually and clean them if they are clogged.
    • Inspect water heaters, showers, tubs, toilets, sinks and dishwashers annually, and have them repaired if there are any signs of leaks or corrosion. When possible, install water heaters in areas with floor drains to minimize damage if leaks should occur.
    • Check caulking around showers, bathtubs, sinks and toilet bases, and make repairs as needed.
    • If your refrigerator has an ice machine or water dispenser, the hose between the wall and the refrigerator should be made of braided copper, which has greater cracking and corrosion resistance.
    • Check pipes for cracks and leaks. Have pipe damage fixed immediately to prevent more costly repairs in the future.
    • Check appliance hoses and plumbing fittings for breakage, crimping or bending.

    What is a Puff Back

    9/18/2015 (Permalink)

    Cleaning What is a Puff Back The soot webs are evidence of a puff back.

    Puff back" is a term used to describe what happens when built up oil ignites in a furnace, resulting in an explosion.  The soot and other debris from the explosion can easily be carried throughout a home by the exhaust and heating systems.  This means that potentially every room of a house can be damaged.  Puff backs are characterized by the oily, black soot left behind, often appearing like spider webs.  The residue from a puff back usually requires extensive cleaning and restoration services offered by SERVPRO of Carbondale/Clarks Summit/Old Forge.

    Ready Ratings Program

    9/16/2015 (Permalink)

    The American Red Cross Ready Rating program is a free, self-guided program designed to help businesses, organizations and schools become better prepared for emergencies. Members complete a ReadyGo or ReadyAdvance assessment and have access to tools, tips and best practices to help improve their level of preparedness.  Are you new to Ready Rating?  Check out the link below for immediate access to help videos about the program enhancements.

    http://www.readyrating.org/

    Large Loss Operations

    9/14/2015 (Permalink)

    SERVPRO of Carbondale/Clarks Summit/Old Forge was pleased to assist our SERVPRO Industries, Inc. partners SERVPRO of Hanover Township / Bear Creek & Carbon / NW... mitigating a large loss at a commercial fire in Hanover Twp. The nature of the business and their need to resume their operations requires a concerted team effort. SERVPRO's large loss team was called in to manage the operation.
    The SERVPRO partnerships are what allow us to meet any size loss.
    No Loss is too big or too small!
    We Help Make it "Like it never even happened" throughout Northeastern Pennsylvania.

    Fire Damage Tips

    9/11/2015 (Permalink)

    Fire Damage Fire Damage Tips A kitchen fire in Jerymn, Pa that SERVPRO was called to clean.

    What To Do After A Fire
    Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    Keep hands clean, so as not to further soil upholstery, walls and woodwork.
    Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    If electricity is off, empty freezer and refrigerator and prop doors open.
    Clean and protect chrome with light coating of petroleum jelly or oil.
    Wash houseplants on both sides of leaves.
    Change HVAC filter.
    Tape double layers of cheesecloth over air registers.
    What NOT To Do After A Fire
    Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

    if you experienced a fire at your home or business call the professional at SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barres area leader in smoke, fire and water cleanup and restoration. (570) 235-1646. We help make it, “ Like it never even happened”. Available 24 hours per day, 7 days per week, 365 days per year. Servicing all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties.

    Water Damage Emergency Tips

    9/10/2015 (Permalink)

     WATER DAMAGE EMERGENCY TIPS:

    After any water damage situation, your primary focus should be safety first:

    Is it safe to stay in the house?
    Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    Only do activities that are safe for you to perform.
    Wet materials can be VERY heavy. Be careful!
    Have A  Water Damage Emergency? Call (570) 235-1646

    What To Do After Flooding
    Remove excess water by mopping and blotting.
    Wipe excess water from wood furniture after removal of lamps and tabletop items.
    Remove and prop wet upholstery and cushions.
    Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    Turn air conditioning on for maximum drying in summer.
    Remove colored rugs from wet carpeting.
    Remove art objects to a safe, dry place.
    Gather loose items from floors.

    What NOT To Do After Flooding
    Don't leave wet fabrics in place. Hang furs and leather goods.
    Don't leave books, magazines or other colored items on wet carpet or floors.
    Don't use your household vacuum to remove water.
    Don't use television or other household appliances.
    Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres leading water fire and smoke restoration and mitigation provider. Call us at (570) 235-1646 if you should experience a water emergency. Disaster occur and we respond 24/7/365.

    Protect Your Home From a Flood

    9/8/2015 (Permalink)

    Many people think a homeowners insurance policy includes coverage for flood damage, but it doesn’t. Flood damage is only covered by flood insurance, which is a separate policy. Unfortunately, even though the average flood policy costs just $600 a year, only 13 percent of U.S. homes are protected by flood insurance.

    Even if you don’t live near water, it’s important to consider buying flood insurance. According to the National Flood Insurance Program, almost 20 percent of all flood claims come from areas considered to be at a low to moderate risk for flooding. To give you a good idea of the damage that can occur, Porch.com compiled data in this infographic on the total damage caused by Hurricane Sandy along with preventative and reactive measures that were enacted after Hurricane Sandy’s landfall.

    From melting snow to excessive rain brought on by a hurricane, a variety of flood damage can happen to your home. Here are eight steps you can take to start protecting your home today.

    Step 1: Get Flood Insurance

    Even if your home is not in a flood zone, you should consider getting flood insurance. You can purchase flood insurance at any time, but it won’t take effect until 30 days after you’ve paid your premium.

    To see what the risk of flood is in your area, visit the free Map Service Center on the FEMA website. The map can help you determine if your home, or one you’re considering purchasing, is in a flood zone. Knowing this can help you choose adequate flood insurance coverage.

    Step 2: Install a Sump Pump

    The average cost of installing a sump pump is about $1,000, but it’s a solid investment into protecting your home from a flood, or at least minimizing flood damage. A sump pump will remove excess water from your basement and relocate it to a dry well or storm drain. A sump pump requires electricity to operate, so it’s a good idea to install a battery-operated backup so the pump will continue to work even if the power goes out.

    Step 3: Invest in Flood Sensors

    Flood sensors are a proactive approach to limiting flood damage. They are placed in various locations throughout your home and will alert you the moment water is detected in a location that should be dry, such as the basement. A flood sensor will help you quickly respond to a flood, as well as notify you of other events that can cause serious water damage, such as a broken pipe or overflowing sink.

    We recommend integrating flood sensors into your home security or home automation system. Several national home security companies offer flood prevention solutions.

    Step 4: Elevate the Water Heater and Major Appliances

    Be sure your water heater, furnace and major appliances, such as the washer and dryer, are at least one foot off the ground. You can choose a temporarily solution, such as placing them on cement blocks, or opt for a more permanent solution, like using a cement pedestal. To help prevent water damage, your outdoor HVAC unit should also be elevated at least 12 inches.

    Step 5: Safeguard Important Paperwork

    d after a flood and place it in a waterproof document container. Be sure you include a copy of your flood insurance policy and your insurance provider’s contact information. Also include copies of other important paperwork, such as the deed to your house, birth certificates and health insurance cards.

    If you don’t already have a home inventory, now is the time to create one. This can make the process of filing a flood insurance claim much easier. The free KnowYourStuff app is a good tool for creating a home inventory.

    Step 6: Create an Emergency Flood Plan

    Sometimes a flood happens quickly, leaving homeowners with little time to plan an escape. It’s important that you plan and practice a flood escape plan with your family on a semi-yearly basis. Children should be aware of safe places they can go if they can’t get home due to flooded streets. They should also be warned of the dangers of a flood, including that fast-moving water that can appear safe, but can easily sweep them off their feet. You might find it helpful to share tips from this flood safety infographic with your family.

    Step 7: Put Together an Emergency Kit

    From a long-term power outage to a natural disaster, like a flood, a well-stocked emergency kit can help your family navigate unexpected circumstances. In addition to first-aid supplies, your family emergency kit should contain canned food, bottled water, blankets, at least one flashlight, a change of clothes for each family member and any essential prescription medications. Store the kit in a location that every family member can reach, and have them practice retrieving it.

    Step 8: Install an Automated Shutoff Valve

    When installed in a strategic location, an automated shutoff valve can help prevent major flood damage to your home. An automated shutoff valve is located near the primary water inlet in your house and shuts off the main water supply when a flood sensor is activated. They are battery powered, and thanks to wireless technology, there are no wires running from the flood sensors to the automated shutoff valve. Just like flood sensors, an automated shutoff valve can be integrated into many monitored home security systems and home automation systems.

    Flooding is the most common natural disaster in the United States; take action now to protect your home.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres premier water mitigation company. We proudly serve all of Lackawanna, Luzerne, Wyoming and Wayne couinties. Call (570) 235-1646 if you experience a water disaster.

    www.redfin.com/blog/2015/03/how-to-protect-your-home-from-flood-damage.html#.Ve8rKxHBzRZ

    Red Cross Fire Prevention & Safety Tips

    9/8/2015 (Permalink)

    Community Red Cross Fire Prevention & Safety Tips Fire damage at a home in Scranton that SERVPRO was called to mitigate and restore.

    Preparing and Preventing a Home Fire - Steps You Can Take Now
      • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
      • Never smoke in bed.
      • Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.
      • Turn portable heaters off when you leave the room or go to sleep.

     

    Smoke Alarms
    • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
    • Teach your children what smoke alarms sound like and what to do when they hear one.
    • Test smoke alarms once a month, if they’re not working, change the batteries.
    • Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.
    • Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.
    Fire Escape Planning
    • Ensure that all household members know two ways to escape from every room of your home.
    • Make sure everyone knows where to meet outside in case of fire.
    • Practice escaping from your home at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
    • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.
    Cooking Safely
    • Stay in the kitchen when frying, grilling or broiling food. If you leave the kitchen, even for a short period of time, turn off the stove.
    • Stay in the home while simmering, baking, roasting or boiling food. Check it regularly and use a timer to remind you that food is cooking.
    • Keep anything that can catch fire—like pot holders, towels, plastic and clothing— away from the stove.
    • Keep pets off cooking surfaces and countertops to prevent them from knocking things onto the burner.
    Caution: Carbon Monoxide Kills 
    • Install carbon monoxide alarms in central locations on every level of your home and outside sleeping areas.
    • If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door.
    • Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area.

    Safety and Disaster Plan

    9/2/2015 (Permalink)

    The American Red Cross, in recognition of National Preparedness Month has developed the following disaster and safety guidelines: SERVPRO industries is a proud partner of the American Red Cross.

    Tools and Resources         The American Red Cross has created this Disaster and Safety Library to assist you in preparing your home, school and workplace in the event of a disaster or emergency. Here you will find fact sheets, preparedness checklists, recovery guides and other helpful information to keep you informed and safe. http://www.redcross.org/prepare/disaster-safety-library

    Emergency Ready Profile

    8/28/2015 (Permalink)

    The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

    https://ready.SERVPRO.com/home/mobileapp

    Building and Reconstruction Services

    8/27/2015 (Permalink)

    Building and Reconstruction Services

    When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

    After protecting and securing the structure, professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge can begin the restoration process. Your home or business may need reconstruction work to get your property back to its pre-loss condition. 

    The professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

    SERVPRO of Carbondale/Clarks Summit/Old Forge can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

    Board Up, Carpet Repair and Installation, Document Drying, Cleaning Drywall Installing and removing Drywall Electronics Restoration Fine Art Restoration Furniture Restoration General Contracting Hardwood Floor Cleaning HVAC ducts

    Services Linoleum Floor Repair Marble Floor Repair Move Outs Painting Plumbing Portable Power Roof Tarp Roofing Service Temporary Fencing Temporary Warehouse Space Tile Floor Repair Tree Removal

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barres leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24hrs a day, 7 days per week (570) 235-1646 

    Do You Have water Damage?

    8/26/2015 (Permalink)

    Water Damage Do You Have water Damage? Drying a residential water loss in Dunmore, Pa.

    Do You Have Water or Flood Damage?
    Call Us Today – (570) 235-1646

    Locally Owned Company with National Resources

    SERVPRO of Carbondale/Clarks Summit/Old Forge is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters. 

    Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge?

    We’re Faster to Any Size Disaster

    Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

    Learn More

    We’re Highly Trained Water Damage Specialists

    We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

    Learn More

    We Use Advanced Drying Equipment and Techniques

    We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

    Protecting your home from Mold

    8/24/2015 (Permalink)

    Mold Remediation Protecting your home from Mold Mold in a home in Forrest City, Pa.

    Great information from the Insurance Institute via Olsommer-Clarke Insurance:

    Protecting Your House From Mold

      

    When it comes to keeping your home mold-free, a strong offense is definitely your best defense. To prevent mold, eliminate moisture from your home and be on the lookout for signs of possible growth, such as musty smells or watermarks on walls and ceilings.

    Caught early, mold can usually be removed by a thorough cleaning with bleach and water. To prevent mold from re-growing, however, it is essential that the source of the moisture be eliminated and the affected area properly dried, cleaned, and if necessary, replaced. Also, remember to bag and dispose of any material with moldy residue such as rags, paper or debris.

    Mold, like rot and insect infestation, is generally not covered by a homeowners insurance policy. Standard homeowners policies provide coverage for disasters that are sudden and accidental. They are not designed to cover the cost of cleaning and maintaining a home. If, however, mold is the direct result of a covered peril such as a burst pipe, there could be coverage for the cost of eliminating the mold.

    According to the Centers for Disease Control and Prevention (CDC), mold is everywhere. It grows year-round and can be found both indoors and outdoors. Outdoors, mold is commonly found in shady, damp areas and in soil. Indoors, it can be found where humidity and moisture levels are high, such as in basements, kitchens, bathrooms and on ceilings and wall interiors where water from leaky pipes, roofs or windows can accumulate. While most molds pose no threat to humans, the CDC warns that certain molds can produce hay fever-like allergic symptoms. If you or your children have symptoms associated with mold, see a physician. Keep in mind, that many symptoms associated with mold exposure are common to other illnesses.

    To help prevent the growth of mold in your home, the I.I.I. suggests the following:

    Reduce Humidity In Your Home

  • Keep the humidity level in your home between 30 percent to 60 percent by using air conditioners or dehumidifiers.
  • Put exhaust fans in kitchens and bathrooms.
  • Don’t install carpets in damp areas such as basements or bathrooms.
  • Don’t let water accumulate under house plants.
  • Use Mold-Reducing Products

  • Clean bathrooms with bleach and other mold killing products.
  • Add mold inhibitors to paints before application.
  • Keep Your Home and Belongings Dry

  • Inspect hoses, pipes and fittings - Consider replacing hoses to major appliances like washer and dishwasher every five years. A typical water hose costs $5-$10
  • Refrigerator ice maker and water dispenser
  • Water heater
  • Washer
  • Dishwashers
  • Kitchen and bathroom sinks
  • Bathroom toilets
  • Keep gutters clean of leaves and other debris.
  • Maintain your roof to prevent water from seeping into your home. 
  • Be Careful After A Flood Or Other Water Damage

  • Properly dry or remove soaked carpets, padding and upholstery within 24-48 hours after a flood to prevent mold growth. Anything that can’t be properly dried should be discarded.
  • Remove standing water as quickly as possible. Standing water is a breeding ground for microorganisms, which can become airborne and inhaled.
  • Wash and disinfect all areas that have been flooded. This includes walls, floors, closets, shelves, as well as heating and air-conditioning systems.
  • Contact SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for an estimate. We are the Scranton/Wilkes-Barres leader in mold remediation.

    htt://www.iii.org/article/protecting-your-house-mold

    Fire Damage Emergency Tips

    8/21/2015 (Permalink)

    Fire Damage Fire Damage Emergency Tips kitchen Fire causes lots of soot and smoke damage at this home in Dunmore, Pa.

    What you can do until help arrives

    Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

    After any fire damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!

    Have Smoke or Fire Damage? Call (570) 235-1646

    What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

    What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

    Should you experience some type of fire and smoke damage call the profeesional to help mitigate and restore your home to pre-loss condition.

    Get the Picture in your air ducting system

    8/13/2015 (Permalink)

    Building Services Get the Picture in your air ducting system Dust and debris accumulate in the duct system over time.

    AIR DUCT CLEANING:
    Wouldn’t it be handy if you could take an incredible journey through your ductwork to see if cleaning is needed? Using a pocket digital camera equipped with a flash, you can come close. Simply remove a floor register, reach as far as you can into the duct (don’t drop your camera!), and take a couple of shots.

    If there’s gunk within a few feet of the register, take heart. It’s easy to snake a vacuum cleaner hose into the duct and remove the stuff. However, if you see a long trail of junk and a thick coat of dust beyond what your vacuum can reach, your house may be a candidate for professional cleaning. 

    Look for These Symptoms

    Clogs of dust, cobwebs, and debris, or noticeable particles blowing out of supply registers

    Visible mold on the inside surfaces of ducts

    Rodent droppings and dead insects inside ducts

    In addition, recent construction inevitably creates dust you don’t want in circulation.

    SERVPRO of Carbondale/Clarks Summit/Old Forge uses a system of whips and brushes to clean the duct lines while they are under negative air pressure. We take before and after pictures to assure cleanliness. Call us for a free estimate. (570) 235-1646.

    Benefits of Air Duct Cleaning

    8/12/2015 (Permalink)

    Building Services Benefits of Air Duct Cleaning A picture of a returns from a retail business in Dickson City, Pa.

    The benefits of servicing your HVAC unit include:

    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.

    SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Woilkes-Barre premier specialty cleaning company offers free estimates. For more information on HVAC and air duct cleaning, call us today, (570) 235-1646.

    Air Duct Cleaning

    8/12/2015 (Permalink)

    Building Services Air Duct Cleaning Registers from a retail establishment in Dickson City, Pa.

    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

    Dust
    Pollen
    Odors
    Dirt and debri

    If your registers and returns look like these from a retail store in Dickson City, Pa., SERVPRO of Carbondale/Clarks Summit/Old Forge can help. Please call for a free estimate. (570) 235-1646

    No Job Too Big

    8/6/2015 (Permalink)

    Commercial No Job Too Big Commercial fire loss-Pittston, Pa

    No Job Is Too Large

    The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

    Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

    At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for all your commercial cleanup, mitigation and restoration needs. SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeasern Pennsylvania's premier smoke, fire and water cleanup company. We serve all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna Counties.

    Clients for the Commercial Large Loss program include the following:

    • The Hospitality Industry
    • Property Managers
    • Universities
    • Municipalities

    Emergency Ready Plan (ERP)

    7/24/2015 (Permalink)

    The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the leading cleanup and restoration company in the Scranton/Wilkes-Barre area. Our ERP puts help in the palm of your hand. We are here 24hrs/day, 7 days/week 365 days/year by calling (570) 235-1646. So when a smoke, fire or water disaster occurs call SERVPRO of Carbondale/Clarks Summit/Old Forge and let us make it "Like it never even happened.”

    https://ready.SERVPRO.com/home/mobileapp

    Mold in Attic

    7/22/2015 (Permalink)

    Mold Remediation Mold in Attic Mold in an attic in Dunmore, Pa

    It only takes a small water leak, or even excess humidity, for mold to form in your Scranton home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre areas leader in mold remediation.

    Emergency Readiness Plan

    7/21/2015 (Permalink)

    The SERVPRO Emergency READY Profile Advantage

    As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

    By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage, which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens." 
  • Untreated Water Loss

    7/17/2015 (Permalink)

    Mold Remediation Untreated Water Loss Mold infestation from an untreated water loss.

    Wide spread mold growth is the result of untreated water loss. This home in Waverly, Pa was unfortunately unatteneded when the loss occurred resulting in the mold inestation. A complete gut of the homes basement will be required to properly remediate this situation. 

    Benefits of Air Duct Cleaning

    7/13/2015 (Permalink)

    Building Services Benefits of Air Duct Cleaning A typical air duct before being cleaned.

    Top Benefits of HVAC Cleaning

    Why should you have your HVAC system cleaned? The short answer is simple: because they get dirty over time and they have the potential to contain large amounts of dust and particulates.

    Energy Savings

    According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use. When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness. 

    Indoor Air Quality

    Indoor air quality is one concern that building managers and building inhabitants have when they decide to investigate HVAC system. Through normal occupation in a building, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the ductwork.

    While a contaminated HVAC system doesn't necessarily mean unhealthy air, the situation may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

    http://nadca.com/en/benefits-hvac-cleaning

    Dry Ice Blasting

    7/8/2015 (Permalink)

     Dry ice-blasting is a form of abrasive blasting, where dry ice, the solid form of carbon dioxide, is accelerated in a pressurized air stream and directed at a surface in order to clean it. This method is used to clean fire damaged structures. It is quicker, cleaner and more cost effective.

    Dry-ice blasting involves propelling pellets at extremely high speeds. The actual dry-ice pellets are quite soft, and much less dense than other media used in blast-cleaning (i.e. sand or plastic pellets). Upon impact, the pellet sublimates almost immediately, transferring minimal kinetic energy to the surface on impact and producing minimal abrasion. The sublimation process absorbs a large volume of heat from the surface, producing shear stresses due to thermal shock. This is assumed to improve cleaning as the top layer of dirt or contaminant is expected to transfer more heat than the underlying substrate and flake off more easily. The efficiency and effectiveness of this process depends on the thermal conductivity of the substrate and contaminant. The rapid change in state from solid to gas also causes microscopic shock waves, which are also thought to assist in removing the contaminant.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's premier fire restoration company. https://plus.google.com/+SERVPROofCarbondaleClarksSummitOldForgeTaylor/posts/5iyS8vofc74

    Kitchen Fires

    6/30/2015 (Permalink)

    Fire Damage Kitchen Fires This kitchen fire in Scranton was caused by unattended cooking oil left on the stove. SERVPRO of CCSOF was called by the insurance to help.

    Cooking fires, particularly kitchen fires are a leading cause of all home fires  The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires. This kitchen fire SERVPRO of Carbondale/Clarks Summit/Old Forge was called to clean and repair in Scranton, Pa. Never leave the cooking area when something is in the oven or on the stove.

    SERVPRO of Carbondale/Clarks Summit/Old Forge through our network of insurance partners responds to several cooking related fires on a yearly basis. This fire was extinguished by the homeowner with a fire extinguisher and he was able to limit the amount of damage that occurred. 

    1-4-8 Service Response Policy

    6/25/2015 (Permalink)

    SERVPRO of Carbondale/Clarks Summit/Old Forge has a 1-4-8 Service Response policy:1- Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service. 4- Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary.)8- With in eight (8) business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person. *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre's premier smoke, fire and water clean up and restoration company. We service all of Northeastern Pennsylvania.


    Emergency Service

    6/23/2015 (Permalink)

    Water Damage Emergency Service Drying a large commercial water loss in Tunkannock, Pa. We were on-site within an hour to begin the mitigation process.

    24 Hour Emergency Service
    SERVPRO - Faster To Any-Sized Disaster
    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carbondale/Clarks Summit/Old Forge provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

    Need Emergency Service? Call Us 24/7 – (570) 235-1646 

    Faster to Any Size Emergency
    In many cleaning and restoration situations, immediate action is needed. With over 1,650 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

    Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Carbondale/Clarks Summit/Old Forge arrives quickly and starts the water extraction process almost immediately.

    Water Damage Timeline
    Within Minutes

    Water quickly spreads throughout your property, saturating everything in its path.
    Water is absorbed into walls, floors, upholstery, and belongings.
    Furniture finishes may bleed, causing permanent staining on carpets.
    Photographs, books, and other paper goods start to swell and warp.
    Hours 1 - 24:

    Drywall begins to swell and break down.
    Metal surfaces begin to tarnish.
    Furniture begins to swell and crack.
    Dyes and inks from cloth and paper goods spread and stain.
    A musty odor appears.
    48 Hours to 1 Week:

    Mold and mildew may grow and spread.
    Doors, windows, and studs swell and warp.
    Metal begins to rust and corrode.
    Furniture warps and shows signs of mold.
    Paint begins to blister.
    Wood flooring swells and warps.
    Serious bio-hazard contamination is possible.
    More Than 1 Week:

    Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

    SERVPRO of Carbondale/Clarks Summit/Old Forge the Scranton/Wilkes-Barre's area leader in emergency water disaster mitigation.

    Reducing the risk of sewer backups

    6/9/2015 (Permalink)

    Biohazard Reducing the risk of sewer backups This sewer backup in Dunmore, Pa was remediated safely by SERVPRO of Carbondale/Clarks Summit/Old Forge.

    In order to avoid blockage of sewer lateral pipes and the connecting city sewer main line – reducing your risk of suffering the damages caused by a sewer or drain backup - follow these tips:

    • Dispose of cooking oil properly - when hot oil is poured directly down a drain, it eventually cools and solidifies, leading to a potential blockage over time. Store used cooking oil in a heat-resistant container and dispose of it properly.

    • Only flush bathroom tissue - bathroom tissue is specially manufactured to deteriorate rapidly; however, other paper products including facial tissues, napkins, paper towels, diapers, feminine products - do not break down quickly and can lead to blockage in your sewer lateral pipes or the city sewer main line. Avoid flushing anything down the toilet other than bathroom tissue.

    • Ensure proper plumbing connections connecting a French drain or sump pump directly to your sanitary sewer line leads to blockages from debris and silt. Joining metal piping together with plastic can sometimes constrict drainage flow if not done properly. Contact a plumber to ensure proper plumbing connections that meet all legal codes.

    • Choose plastic - plastic pipes are the most reliable way to prevent tree roots from entering your drainage and sewer systems. Plastic piping is also less likely to collapse or break. Consider replacing outdated sewer lateral pipes with more durable plastic.

    SERVPRO of Carbondale/Clarks Summit/Old Forge has the training to properly clean any catergory 3 or dirty water backup. it is not recommened that you do this yourself. Call a professional. There are serious health consequences in dealing with dirty water.

    Sewer backup cleanup is just one service SERVPRO of Carbondale/Clarks Summit/Old Forge is trained to remediate. If you suffer a sewer backup call us. We service all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties.

    Industrial Cleaning

    6/8/2015 (Permalink)

    Building Services Industrial Cleaning An industrial cleaning job in Archbald, Pa.

    As a specialty cleaning company, industrial cleaning is one direct service we offer. In a manufacturing facility we will do a through top down of the entire facility. Ceiling, walls, floors as well as equipment is our specialty. Using SERVPRO's exclusive green products, not only will the machines be clean the facility will have a fresh odor.

    So when your manufacturing facility is in need of a top down scrub, call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barre premier specialty cleaning company.  

    How is your In-door Air Quality?

    5/14/2015 (Permalink)

    Building Services How is your In-door Air Quality? Are you breathing this?

     How is your in-door air quality?
    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your home or business.
    If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:
    Mold
    Dust
    Pollen
    Odors
    Dirt and debris
    Other contaminants

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres area premier specialty cleaning company. Our team is certified in both residential and commercial air and dryer duct cleaning. Call us for a free estimate on your home or business. http://www.SERVPROcarbondaleclarkssummitoldforge.com/airduct-cleaning

    Commercial Cleaning Services

    5/13/2015 (Permalink)

    Building Services Commercial Cleaning Services Commercial cleaning project in Scranton. We cleaned from top to bottom in this manufacturing facility.

    SERVPRO of Carbondale/Clarks Summit/Old Forge offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:


    Air Ducts and HVAC
    Biohazard and Sewage
    Trauma and Crime Scene
    Carpet and Upholstery
    Ceilings, Walls, and Hard Floors
    Odor Removal and Deodorization
    Vandalism

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres premier specialty cleaning company. Call us for a free estimate today for all your specialty commercial cleaning needs. 

    Breath Clean Air

    5/12/2015 (Permalink)

    Building Services Breath Clean Air Dirty air duct system. How is your in-door air quality?

    Breathe Cleaner Air:

    Spring is the perfect time of year to get your air ducts
    cleaned. Clear your home or office of dust, dirt, allergens, odors and other contaminants that a dirty HVAC system can circulate.
    The benefits of cleaning your unit:
    • Helps to restore peak energy efficiency
    • May help to eliminate offensive odors
    • Helps reduce the potential for mold growth

    FREE ESTIMATE and DEODORIZATION

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre premier specialty cleaning company. We proudly serve all of Lackawanna, Luzerne, Wayne and Susquehanna counties.

    Understanding Mold

    5/11/2015 (Permalink)

    Mold Remediation Understanding Mold Mold growth at a commercial property in Carbondale, Pa.

    Understanding MoldWhen water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts: Mold is present almost everywhere, indoors and outdoors.Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas. Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre area leader in mold remediation. We proudly serve all of Lackawanna, Luzerne, Wayne and Susquehanna counties.

    How to Protect your Home in Extreme Cold Weather

    2/16/2015 (Permalink)

    Extreme cold weather can be hard on both you and your home. Here are some tips to put into practice when freezing weather, snow, and ice hit your area.

    How to Deal with Frozen Pipes

  • Disconnect and drain garden hoses.
  • Cover outside faucets with insulating foam covers.
  • Turn off water to outside faucets, if available, and open valves on faucets to allow them to drain.
  • Turn off sprinkler system and blow compressed air through the lines to drain them.
  • Close or cover foundation vents under house and windows to basements.
  • Close garage doors.
  • Insulate exposed pipes (both hot and cold) under house with foam pipe insulation.
  • Open cabinet doors under sinks.
  • Drip hot and cold faucets in kitchen and bath. Drip single control faucets with lever set in middle.
  • Set icemaker to make ice if the water line to it runs under the house.
  • Don’t forget to check on pipes to your washing machine in the laundry room
  • Locate water main cut-off valve, and have a cut-off key handy.
  • Use a hair dryer, heat lamp, electric heat tape, or a portable space heater to thaw frozen pipes that have not burst.
  • Keep the faucet open when thawing frozen pipes to allow water to begin flowing through it.
  • After the weather has warmed above freezing and any frozen pipes have thawed, turn off dripping faucets and monitor your water meter to check for unseen leaks.
  • How to Keep Warm in Your Home

  • Have your furnace inspected before cold weather arrives. Inspect the heat exchanger for cracks, install a clean air filter, and check the thermostat to see if it’s working properly.
  • Inspect fireplaces, and chimneys before using, and have them cleaned if needed.
  • Keep drapes and blinds closed, except when windows are in direct sunlight.
  • Put up storm windows, or install sheet plastic window insulation kits on the inside of windows.
  • Cover or remove any window air conditioners.
  • Insulate electrical outlets and switches on exterior walls with foam seals available at home centers.
  • Caulk any cracks or holes on the outside of your house.
  • Repair or replace weather stripping and thresholds around doors and windows.
  • Run paddle-ceiling fans on low in reverse (clockwise when looking up) to circulate warm air.
  • Put draft snakes on windowsills, between window frames, and against doors.
  • If you heat with propane or fuel oil, make sure the tank is full.
  • If you heat with wood or coal, have plenty of fuel on hand.
  • How to Protect the Outside of Your Home

  • Clean your gutters and downspouts before cold weather arrives to prevent ice from forming in them.
  • Spray an ice repellent solution on steps and walks before freezing weather arrives
  • Check antifreeze levels in cars. Add if needed, then run the engine to circulate the new antifreeze through the radiator and engine block.
  • Add freeze resistant windshield wiper fluid, and spay to circulate it in lines.
  • Check air pressure in tires, since cold weather causes the pressure to lower.
  • Bring in container plants, add mulch around plants, and cover plants that are prone to frost damage. Remove covering when temperatures warm above freezing.
  • Drain birdbaths and fountains
  • Gently sweep snow off plants and shrubs in an upward motion with a broom.
  • Use rock salt, sand, or clay-based kitty litter on walks and drives (NOTE: Salt can damage grass and other plants).
  • Don’t overdo it when using a snow shovel.
  • Stay off your roof during freezing weather, but once the ice and snow have melted, inspect your roof for any damage.
  • How to Stay Safe in an Ice or Snow Storm

  • Stockpile nonperishable food and water.
  • Refill prescription medications in advance of storm.
  • Fill car with gas.
  • Charge cell phones.
  • Have flashlights, batteries, a weather radio, and a manual can opener on hand.
  • A portable generator can come in handy when the lights go out, but take precautions to avoid carbon monoxide poisoning when using.
  • Make sure you have working smoke and carbon monoxide alarms and the batteries powering them are fresh.
  • Have a working fire extinguisher on hand for emergencies.
  • A chain saw can come in handy for removing broken limbs after an ice storm.
  • SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barre premier disaster response company proudly serves all of Lackawanna, Luzerne, Wayne and Wyoming counties. We want everyone to #BeSERVPROSafe 

    5 Signs Your Home May have Mold

    2/5/2015 (Permalink)

    Understandably, most people don’t want to talk about mold. It’s icky. Unrecognized, undetected, or simply ignored, mold can be an enormous health concern for you and your family – even your pets. For those who are suffering the health effects of exposure, mold can be life altering. As awareness grows, many people are making the connection between mold and their illnesses. Tragically, mold related illnesses are misdiagnosed because the symptoms of mold exposure often mirror common respiratory issues such as asthma, wheezing, or bronchitis. In reality, mold is often the hidden culprit behind these illnesses.

    Molds reproduce through microscopic spores which float through the air. Mold begins growing inside the home when mold spores settle on wet surfaces. While there are numerous types of mold, none of them can reproduce without moisture.

    Odor

    Mold can often only be detected if a building, or a particular room or area in a building, smells moldy. You may not actually see the source. It will hide under carpets, beneath paneling and dry wall, or inside walls beside pipes which may be leaking or wet with condensation.

    Condensation

    A buildup of condensation in your home, such as on window surfaces, is a sign that you have conditions which often lead to mold. It might be indicating that there is a humidity problem. Mold will grow wherever condensation builds up and collects. Rusted pipes under a sink, or in the basement, are another signal to be looking for.

    Stains and discoloration

    If you notice water stains or discoloration on ceilings, walls, or floors, take steps to find the source and correct the problem because mold may be growing behind or within the material. Also, look for peeling wallpaper or cracking paint, or the presence of dampness in any of these areas. One of the worst things that you can do is to cosmetically cover up these stains.

    It’s possible to see some mold and not recognize it for what it is. You can easily mistake minuscule mold growth for a speck of dirt. In fact, mold can appear in many different colors, not necessarily black or gray. If you see something that doesn’t look right, or seems out of place, always search the area for any other signs that it could be mold. Even the tiniest indication of mold growth is evidence of a much greater problem ahead.

    History of problems

    Did your basement ever flood? Did a water heater burst? Was there a major leak under the kitchen sink? These areas in your home need to be periodically checked for hidden remnants of mold symptoms. You should particularly check for evidence of mold under floors or cabinetry. As we previously stated, mold could remain hidden, making your family sick while growing out of sight.

    Mold is a poison

    Imagine feeling better away from your house than in it. Sometimes, the first evidence that there is a mold problem in your home comes from recognizing that the health of your family improves when they are away. Any symptoms of a cold flaring up only in the home are a common sign of health related mold issues. Common allergic reactions to mold include sneezing, sore eyes and throat, and a runny nose or nasal congestion.

    Of even greater concern would be symptoms of any neurological disorder. Nosebleeds, headaches, problems with memory loss, concentration, or dizziness are all evidence of a toxic mold presence somewhere in your house. This is especially true if you, or a family member, have these experiences at home.

    You should also watch for signs of abnormal behavior in your pets. Often, like the canary in the coalmine, our beloved animals become the first indicators that the toxicity of mold is present in the home.

    Know what to look for. Live mold free. If you notice one of these signs call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barre area premier mold remediation company.

    Ice Dams

    1/28/2015 (Permalink)

    Ice dams. These icicles on your roof may appear harmless – and may even look pretty – but they can cause damage to your home. Here’s what you need to know about protecting your house from ice dams.

    What is an ice dam?

    An ice dam is a wall of ice that forms at the edge of the roof, typically at the gutters or soffit, and prevents melting snow from draining off.

    What causes ice dams?

    For an ice dam to form, 3 things must be present:

    1.     Snow on the roof

    2.     Higher portions of the roof’s external surface must be above 32°F

    3.     Lower surfaces must be below 32°F

    When these factors are in play, snow will melt and the water will flow down the roof and eventually freeze – forming an ice dam.

    Poor ventilation and temperature control in the attic can also lead to ice dams. Excessive warm air in the attic can cause the snow on the roof to melt regardless of the temperature outside. Recessed lighting, skylights, complex roof designs and heating ducts in the attic can all increase the chances of an ice dam developing.

    Do icicles mean that you have an ice dam?

    In short, no. It’s common for small icicles to form; the larger, thicker icicles are the culprits. When you notice the larger icicles, it’s important to act fast in order to prevent damage.

    What are the signs that you have an ice dam?

    These are the most common, according to the Ice Dam Company:

    1.     Your home has a history of ice dams

    2.     Icicles form on the edge of the roof or off the front edge of the gutter

    3.     Ice is coming through the soffit

    4.     Ice is forming behind the gutters

    5.     Water or ice appears on the exterior wall

    6.     Water is seeping through a door frame or window

    What type of damage can ice dams cause?

    If not addressed early, ice dams can cause significant damage. Here’s how:

  • Water from melting snow can seep into your house and into walls, ceilings, insulation and other interior areas.
  • Ice dams can lift roof shingles up, allowing water to leak inside your home.
  • Pressure and weight from the dams can pull off gutters and lead to structural damage that can cause flooding.
  • If attic insulation gets wet, it can become ineffective, plus mold can develop.
  • How to prevent ice dams:

    Consider these precautions.

  • Have your gutters cleaned before winter.
  • Keep your attic well ventilated, so it stays cold, and properly ventilate the roof and eaves.
  • Insulate the attic floor to reduce the amount of heat rising from within the house.
  • Rake or shovel snow off the roof before it freezes or hire a professional roofer to clear your roof.
  • Create an air barrier between the house and attic with a foil-faced cover over an un-insulated attic hatch or whole-house fan opening.
  • Install a water-repellent roof membrane.
  • Check for any potentially dangerous heat sources, including un-insulated recessed ceiling can lights, un-insulated folding attic stair openings, heating ducts, furnace or water-heating equipment and inadequate bathroom vent fans.
  • How to remove ice dams:

    If an ice dam has formed, here are immediate steps you can take to help prevent further damage.

  • Apply calcium chloride or another ice-melting product onto the ice.
  • Place a box fan in the attic and direct it at the underside of the roof where water is leaking in. The cold air will freeze the water.
  • If your roof is flat or has a low slope, use a sturdy push broom with stiff bristles to sweep off the snow.
  • Have a professional remove the dam with high-pressure steam or other specialized methods.
  • When it comes to removing snow or repairing ice dam damage on your roof, always consider your personal safety.

    Commercial Air Duct Cleaning

    1/28/2015 (Permalink)

    Commercial Commercial Air Duct Cleaning Commercial air duct cleaning in Scranton, Pa.

    Commercial Air Duct Cleaning
    Why is it important to have my air systems cleaned?

    Clean HVAC systems perform more efficiently to decrease energy costs.

    Well-maintained mechanical components last longer, reducing costly HVAC system repairs.

    Building tenants with employees affected by indoor air pollution may see a reduction in employee downtime/sick days. This results in increased productivity!

    Tenant retention is higher in buildings with good indoor air quality.

    Tenants perceive value in a building with proper air system maintenance.

    Indoor Air Quality

    Is your building suffering from sick building syndrome? Click the image below to review areas of your building that can potentially cause indoor air pollution.
    How Much Will It Cost?

    Every building and air system is unique so call us at 570-235-1646 for a FREE estimate. Serving all of the Lackawanna, Luzerne, Wayne and Wyoming counties. 

    Large Loss capabilities

    1/27/2015 (Permalink)

    SERVPRO Storm Damage Cleanup & Restoration

    Disaster Recovery Team

    When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

    No Disaster Is Too Big
    The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

    With the ability to mobilize local command centers, along with the resources of more than 1,600 Franchises nationwide, no disaster is too big.

    Recent mobilizations of the Castastrophic Storm Response Teams include:

    • 2012 Sandy
    • 2010 Nashville Floods
    • 2008 Ike
    • 2007 Chicago floods
    • 2007 Ohio floods
    • 2007 California wildfires
    • 2005 Katrina/Wilma/Rita

    Should a catastrophic storm strike, call (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge proudly serves Scranton, Clarks Summit, Carbondale, Forty Fort, Tunkhannock, Old Forge, Jessup, Throop, Taylor, Peckville, and surrounding areas.

    Even in the face of a disaster, SERVPRO Franchise Professionals will strive to help make it "Like it neve

    Air Duct Cleaning

    1/26/2015 (Permalink)

    Cleaning Air Duct Cleaning Utilizing a system of whips and negative air pressure to clean the duct work of all contaminants and impurities.

    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

    If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

    SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

    However, duct cleaning is not always necessary. SERVPRO Franchise Professionals will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

    The benefits of servicing your HVAC unit include:

    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.

    For more information on duct cleaning contact your local SERVPRO Franchise Professional today. SERVPRO of Carbondale/Clarks Summit/Old Forge proudly serves Scranton, Clarks Summit, Carbondale, Forty Fort, Tunkhannock, Old Forge, Jessup, Throop, Taylor, Peckville, and surrounding areas.

    How to reduce mold in your basement

    1/22/2015 (Permalink)

    Mold Remediation How to reduce mold in your basement Basement mold problem in Carbondale, Pa.

    For many homeowners, moisture problems in basements are an everyday situation. While many consider this to be a nuisance and a financial burden, it needs to be regarded as something far more serious. When basements are finished off to be used for living, office, or bedroom areas, moisture problems are not only annoying and uncomfortable, but can lead to significant health concerns. Mold and mildew can grow in damp carpets and behind the walls. Finishing a basement without resolving moisture problems beforehand will inevitably lead to health problems for your family and major repair costs in the future.

    Remedial steps to alleviate health hazards must be absolute. Remember that any mold growing in your house, even if it isn’t in a living area, poses an eventual long-term health risk. The best approach for dealing with basement moisture problems, then, is to identify, and then block the source of the problem.

    • Sources of moisture in the basement

    First, the simplest approach is to remove any source of moisture which might be present in the basement, such as humidifiers and stove tops. Any kind of cooking in a closed space will increase moisture. All bathrooms and clothes dryers must be properly ventilated. Any cause for warm and humid conditions must be eliminated. This includes keeping windows closed in the summer, when hot and humid air can flow inside. If a cold cement floor meets warm, moist air, the floor will become slick with moisture.

    • Moist air seeping inside

    We’ve known since childhood that warm air rises. This can cause a kind of vacuum effect in the home. As a result, warm and moist air will be drawn into the house, seeping into the basement through cracks in the foundation and porous concrete. A sub-slab depressurization system is the ideal solution to this problem. This will draw moist air lurking under the slab, reducing the amount of vapor entering the home. It will also control the seepage of radon and other soil gases. Cleaning away old mortar and cracks, and filling with fresh mortar, will also help. Check your duct system for air leaks, and avoid too much clutter in the basement, which would impede proper air flow. If there is a sump pump in your basement, make certain that it has an airtight cap, or it, too, will draw damp air inside.

    • Soil saturation

    If water is leaking into the basement, it may be because the ground surrounding your home is saturated. Eventually, the water has to go somewhere.

    Review all grading around the house, and check that all gutters and downspouts are dispersing rainwater effectively, and far enough away from your foundation. Make sure that the ground slopesaway from the house. Sloped concrete walkways will redirect runoff. Downspouts should have extensions of four to six feet beyond the house.

    Dehumidifiers are a popular method for reducing the effects of humidity in a basement, but it is an imperfect solution, at best. They can, in fact, exacerbate the problem. As the air dries, moisture may be drawn into the basement more rapidly. This often results in efflorescence, a powdery build-up on concrete and other surfaces.

    • Plumbing and DIY remodeling mistakes

    Sometimes, homeowners can be their own worst enemy. If you are finishing your basement, remember that walls must be dry before installing insulation. Slab floors must be warm and dry before they can be carpeted. Finally, check all plumbing, particularly pipes from water heaters and central air conditioners. A tiny leak will lead to a huge problem. Your home is your castle. Keep the moat outside.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre premier mold remediation company.  Disaster are why exist and should you experience one call us immediately. On all mold estimates we will offer free estimates. Serving all of Lackawanna, Luzerne, Wayne and Wyoming counties.

    Post Fire Restoration-What to do.

    1/20/2015 (Permalink)

    Fire Damage Post Fire Restoration-What to do. Fire damage in a home in Scranton, Pa which SERVPRO was called to mitigate.

    The time after a fire incident in your home is critical to the way the fire damage restoration progresses. However, there are various things you can do as a homeowner to make the process flawless and easier. 

    Notify Your Insurance Provider
    The insurance provider will help pay for damages you have incurred because of the fire. The insurance company will dispatch an insurance adjustor to assess the fire damage and come up with a valid inventory. 

    While at this, don’t throw any items away, however damaged it seems. Every item will be assessed when making an inventory.

    Contact the Fire Damage Restoration Company
    Go ahead and contact the fire restoration company as early as possible. This is because damage can extend to other areas of your home when left unattended. The company will come to restore your possessions from fire, vandalism, water, and smoke. It doesn’t matter the time the incident happened, the company works 7 days a week and also provides emergency services as well.

    The time after a fire incident in your home is critical to the way the fire damage restoration progresses.

    Water Removal
    After a firefighting effort, you end up with water everywhere. This water ends up soaking into your carpets, furniture, upholstery, drapes, walls, and wooden floor. The result is moisture all over the house, which encourages growth of mold and mildew. 

    Additionally, moisture degrades a number of materials in your home, leading to rusting appliances, and rotting wood. For your information, a wet carpet is 50 percent much weaker than a dry one. 

    You can help by using a wet-dry vacuum or an air-moving machine to remove the water from your home. Additionally, you can leave your windows open to balance the humidity in the rooms. 

    Removal of water is essential to retain the life of your carpet, furniture and other items affected. The water restoration company removes moisture up to 95 percent. The company uses advanced extractor equipment without disturbing your possessions or lifting the carpet.

    Remove the Odor
    Smoke causes a variety of lung and health problems due to prolonged exposure. Opening the window helps, but won’t be effective in the long run. Smoke particles attach on various items in your home – drapes, carpets, ceilings, walls, furniture, decor, and cabinets. The company makes sure that there are no smoke particles remaining in the home. 

    One of the major targets of smoke is your HVAC system, especially the air ducts. Smoke collects in these ducts and is released into your room long after the fire has died down. As a homeowner, you don’t have the capacity to clean your ducts properly, which is why you need the services of a professional restoration company to get rid of the odor. After removing lingering smoke, the company uses an ozone machine that breaks down the smoke molecules in your home totally.

    Final Thoughts
    As a homeowner, you also have a role to play in restoring your home to its past state. With the input of fire damage restoration experts, you get a home near to the state before the fire incident.  So, when a disaster occurs contact SERVPRO of Carbondale/Clarks Summit/Old Forge to begin the mitigation and restoration process. We are the Scranton/Wilkes-barre premier specialty cleaning company and we proudly serve all of Lackawanna, Luzerne, Wayne and Wyoming counties.

    Bathroom Flooding-What you need to know

    1/20/2015 (Permalink)

    Water Damage Bathroom Flooding-What you need to know This mess was a result of a third floor bathroom pipe break in Scranton, Pa.

    Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

    Causes of Bathroom Flooding
    Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

    How Bathroom Flooding Can Harm Your Home
    Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

    Bathroom flooding can be very destructive and damaging to your home.

    How to React When Bathroom Flood Starts
    You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

    The Importance of Contacting Professionals
    You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

    Preventing Bathroom Flooding
    You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

    When home or commercial disasters occur, SERVPRO of Carbondale/Clarks Summit/Old Forge is here to "Make it Like it Never Even Happened". Proudly serving all of Lackawanna, Luzerne, Wayne, and Wyoming counties.

     

    Mold in your air ducts?

    1/14/2015 (Permalink)

    Commercial Mold in your air ducts? Mold in an air duct system in Tunkhannock, Pa.

    You only need to do something about mold in your air conditioning system if there are obvious signs, such as visible mold or a strong mildew smell.  The typical places you want to check for mold include the air ducts, intake vents, cooling coils, and drip pans.

    If you can’t see any signs of mold, but there is a definite odor, you should call a professional to inspect your system.  Mold in your air ducts or other parts of your air conditioning system should be dealt with immediately.  Failure to address this problem can encourage mold spores to be spread throughout your house as the system blows air across the mold and into the various parts of the house.  Do not run your air conditioning system, especially if mold is present in your air ducts or near the intake vent.

    Causes of Mold in Your Heating and Air Conditioning System

    The two major causes of mold in your air conditioning system are condensation and organic material.  Condensation occurs when parts of your air conditioning system get cold, especially when the surrounding air in the room is warm and humid.  For example, if your basement tends to be humid and the air ducts get cold while the air is blowing, the water vapor in the room can begin to condense on the air duct, creating a small amount of water.  If the humidity is low enough, the water will quickly evaporate once the a/c turns off.  If the humidity is too high, then the water will persist and that’s when you begin to have a mold problem.

    Air conditioning systems tend to collect dust, both in the unit itself and within the air ducts.  Dust contains all kinds of organic material, such as pollen and dead skin cells, which is essentially food for mold.  Combined with a damp environment, this creates a great place for mold to grow.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's premier speciality cleabning company. We specialize in air duct cleaning and take before and after pictures to ensure the mold issue has been removed. We offer free estimates and deodorization. Proudly serving all of Lackawanna, Luzerne, Wayne and Wyoming counties.

    Preventing Freezing pipes

    1/13/2015 (Permalink)

    Water Damage Preventing Freezing pipes Busted water pipe that lead to as flooded commercial property in Tunkhannock Pa.

    Your Best Bet: Don’t Let It Happen

    There are a number of preventative steps you can take to keep your pipes from freezing. Here are a few simple tips:

    Before The Cold

    Remember the three central causes of frozen pipes? Quick drops in temperature, poor insulation, and thermostats set too low. You can prepare by protecting your home during the warmer months. Here’s how:

    • Insulate pipes in your home's crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use, the better protected your pipes will be.
    • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers' installation and operation instructions.
    • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
    • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

    When The Mercury Drops

    Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

    • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
    • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
    • Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

    Before You Leave

    Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. What can you do?

    • Set the thermostat in your house no lower than 55°F (12°C).
    • Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
    • Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.

    If Your Pipes Do Freeze

    What do you do if your pipes still freeze, despite your best preventative measures? First step: Don’t panic. Just because they’re frozen doesn’t mean they’ve already burst. Here’s what you can do:

    • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
    • Do not use electrical appliances in areas of standing water: You could be electrocuted.
    • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Water damage is preferable to burning down your house!
    • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
    • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre premier specialty cleaning company. We excel in the mitigation and restoration of water, fire and smoke damage. We proudly serve all of Lackawanna, Luzerne, wayne and Wyoming counties.

    Steps to take following a home fire

    1/13/2015 (Permalink)

    Fire Damage Steps to take following a home fire Home fire in Scranton, Pa.

    Steps to Take After a Fire in Your Home

     
    Fire DamageA fire in your home is both traumatic and often disruptive to everyday living for an extended period of time.  If the fire will cause you to be displaced from your home for a period of time, contact your local disaster relief service such as the American Red Cross.  If your home will be vacant while fire damage restoration and rebuild services will be conducted, notify the local police department to let them know that the house will be unoccupied. Insurance If you have insurance, contact your insurance company promptly and ask for their guidance during the fire restoration process, including how to secure your home until the repairs are completed, how they would like to you list lost or damaged items, and the process they would like you to follow to facilitate the restoration and repairs to your home.  If you do not have insurance, there are often local agencies that can assist with interim housing and the restoration/rebuild process.    Re-entering your home after Fire DamageBefore you re-enter your home, be sure to check with the fire department to ensure that it is safe to do so and use caution when you first enter the house because walls, floors and ceilings may not be as structurally sound as they look.   If the fire department has turned off your utilities (water, electricity, gas) do NOT turn them back on yourself.  Turning on utilities of these types can be dangerous and require a qualified professional.  If you are renting your home, promptly notify your landlord, or if you own your home, promptly notify your mortgage company.  Once you are able to safely re-enter your home, try to locate valuables, including jewelry, artwork and other items of value which should be stored safely, either in your home or at an alternative location.  Locate important documents if possible, including homeowners and life insurance policies, checks, savings account passports, stock certificates and any other critical documents.  If any documents have been destroyed, contact the appropriate agency or company to procure replacement documents.  If paper money is damaged, handle it as little as possible and either take it to the local Federal Reserve or office or send it certified mail, return receipt, to The Department of Treasury Bureau of Engraving and Printing.  If coins have been damaged or melted, they can be taken to your local Federal Reserve Bank or mailed to the Superintendent U.S. Mint.    Keep Records of Expenses
    Save the receipts from all purchases that need to be made as a result of the fire:  interim housing, restoration services, rebuild services and any other expenses result in an out-of-pocket expenditure.  Your insurance company will require that you submit documentation for monies spent and backup will be needed to the extent that you claim a loss on your tax returns.  A qualified accountant should be contacted to assist you in determining what are/are not appropriate items to deduct in preparing your income tax returns. In some instances, the Internal Revenue Service provides special benefits from people who have had a fire loss in their home.

    Where does Mold Grow.

    1/5/2015 (Permalink)

    Mold Remediation Where does Mold Grow. Mold growth on a ceiling ion a home in Honesdale, Pa.


    If you have mold on the walls in your home then it's usually easy to remove. If the wall is non-porous then you can simply wipe the mold away using a wet cloth. You can also use a mold killing product if you like.

    However, if the wall is porous, such as unpainted drywall, then you will usually need to cut away the wall where the mold is growing. This is because mold grows inside the material, instead of just on the surface, and so you can't remove it completely. 

    Mold on Drywall Walls

    Because drywall is a substance high in cellulose, it is one of the most common materials mold grows on in the home. As there is no practical way to completely remove mold from drywall, you will have to cut out and dispose of any drywall you discover which has mold growing on it.

    Mold Growing Behind Walls

    Mold commonly grows out of sight behind walls in the wall cavities. These spaces often contain pockets of humid, moist air. Mold can also grow hidden behind wallpaper. Wallpaper glue can hold organic debris, which can then become a food source for mold growth.

    To find hidden mold behind walls you need to use invasive inspection methods and, optionally, mold testing. It's best to talk to a professional mold specialist in this case.

    Mold on Ceiling

    If you see mold on the ceiling in your home then you probably have a humidity or condensation problem. It is also possible that the mold is caused by a water leak above the ceiling. 

    Like with mold on walls, if the ceiling is made of a non-porous material then you can usually just wipe the mold away with a wet cloth. You can use a mold-killing product like bleach if you like too.

    If the ceiling is made of a porous material though, like unpainted drywall, then you may have to cut away the material where the mold is growing since the mold has probably grown inside the material.

    Mold Growing Above Ceiling

    Just as mold grows behind walls you can also sometimes find mold growing on the other side of ceilings. Mold colonies growing above ceilings are usually fed by water from a leaking roof.

    For clues that mold could be growing above the ceiling in your home look for signs of water damage in the ceiling. Small patches of mold growth visible from under the ceiling can be a sign that there is a large colony of mold on the other side.

    Mold in Floor

    Mold can grow beneath the floor in your home just like it grows above ceilings and within wall cavities. Dirt and dust, which fall under the floor, become trapped, along with moisture, leading to perfect conditions for mold growth.

    Tiles and especially carpets trap large amounts of dust and can become a haven for mold growth. Carpets hold moisture particularly well, taking a long time to dry out, which means they can very easily foster mold growth if there are spilled liquids, water leaks or floods.

    Mold in Insulation

    Insulation can be a reservoir for mold. Any insulation, which you can see exposed in your home, should be checked thoroughly for mold, especially if there was once a water problem in that particular room, or if there was once mold growth anywhere in the room. Even if the insulation looks clean at first glance make sure to thoroughly examine and inspect it.

    If you do end up finding any mold in the insulation inside your home you will have to remove and replace the affected insulation as it will be impossible to completely clean all the mold out from it.

    Mold in Air Ducts and HVAC

    Unseen mold could also be lurking in vents; ducts, air conditioning and heating systems in your home so don't forget to check inside these areas when you're looking for mold.

    Mold on Clothes

    Mold can grow on the clothes in your home if they've been left wet for a long period of time. Clothes sitting in a wet pile for more than a day after being washed, or damp clothes left wet for more than a day while waiting to be washed can become moldy.

    Mold Growing in Basement

    Out of all the rooms in the house the basement is usually the most likely to contain mold growth. Because the basement is usually lower than any other room in the house it is often damp from water leaks flowing down into it. The cold temperature of the basement can also create a lot of moisture from condensation. To add to this basement is often dark, is rarely attended and the air in the basement is usually stagnant from poor ventilation.

    Mold often grows on the wooden walls, posts or building frames in a basement. From there mold can spread along the wood and up into the other rooms of the house. Over time the mold can also weaken the frames and beams, which it grows on and slowly eats away at.

    To check if there's a mold problem in your basement look for signs of water or dampness. Also if flooding has occurred or there are water leaks in or near your basement then there's a high chance mold could soon begin to grow.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leader in mold remediation. We proudly serve all of Lackawanna, Luzerne, Wayne and Wyoming Counties. 

    What is Mold?

    1/5/2015 (Permalink)

    Mold Remediation What is Mold? Mold growing in an attic in Tunkhannock, Pa from a leaking roof.

    Molds are organisms which are neither plant nor animal. They are part of the fungi kingdom.

    Unlike plants, molds do not get their energy from the sun through photosynthesis. In fact the sun's ultraviolet light inhibits mold growth.

    Molds also digest or "eat" the material they are growing on. The role of mold is to break down decaying organic matter such as dead plants, leaves or dead animals.

    Outdoors, you can find mold growing in places like soil, wood, decaying plants and dead animals.

    Some places where mold likes to grow in the home include carpet, paper, clothes, leather, drywall, wood, insulation and food.

    Besides oxygen and organic materials containing carbon to provide nutrients, the other main requirement mold needs to grow is moisture. You can find mold growing almost anywhere provided there is enough of a moisture source for it.

    Mold problems cannot develop in houses unless there is a moisture problem. The moisture accumulation might be caused through humidity, condensation, or water intrusion from leaks, spills, floods, etc. Most molds only require suitable materials to be wet for 24-48 hours before they can grow.

    Molds that can survive using only humidity as their moisture source are called Xerophilic, whereas other molds require an accumulation of moisture to grow. Indoors the best way to prevent mold growing is to limit moisture.

    Why Mold is a Problem During Winter

    12/17/2014 (Permalink)

    Mold Remediation Why Mold is a Problem During Winter Mold from a roof leak.

    Why Mold is a Problem During Winter

    Several factors lead to increased concerns about mold during the winter months. For one thing, moisture conditions indoors can lead to the growth of molds and mildews. While it's true that forced heating systems make indoor air drier overall during the winter months, certain areas of the home may experience intensified levels of humidity because of a lack of ventilation. Bathrooms and kitchens are particularly susceptible to this problem. Steamy showers in small bathrooms spell trouble, as does the accumulation of steam from washing dishes and cooking in the kitchen. Because of cold weather, windows aren't usually open, and condensation collects on indoor surfaces such as cold walls or windows and their frames, often creating ideal conditions for mold growth. 

    In addition, outdoor exposure is also common during early winter months when piles of leaves collect and absorb moisture. Cold, damp air promotes mold growth in many additional outdoor locations during this time of year as well. Mold thrives in dead vegetation, and is not killed by winter frosts. In fact, many molds can become dormant during the winter only to grow on plants killed by the cold when springtime arrives - making mold a year-round allergy trigger. 
    Any disturbance to an outdoor mold source, such as can occur when raking leaves or tending to a compost pile, disperses mold spores through the air, exposing individuals to varying levels of mold inhalation.

    How to Identify Mold Problems

    Obviously, if you notice visible mold or mildew growing in a certain area of your home, it is clear that you have a mold problem. You will need to identify the source of the moisture and remedy the problem at the source. For instance, if you discover mold growing under your bathroom sink, look to see if there are leaky pipes that may be dripping water and repair them.
    However, though you may not notice mold growth in certain area, this does not mean that mold isn't present or that it won't grow if you don't take action. Indications such as condensation forming on window panes or peeling paint on window sills suggest moisture buildup that makes the area susceptible to mold growth. Water stains likewise indicate a moisture problem and a potential hotspot for mold growth. Any area where water sits or steam collects, such as in shower stalls or bathtub rims, (particularly the area around toiletry bottles and the like) is also a place to keep an eye on.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's mold remediation company proudly serving all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna Counties.

    Electrical Fires Tips

    12/13/2014 (Permalink)



    1. Never overload an electrical receptacle with extension cords or three-way adapters. If you need to plug a lot of things into a single receptacle, use a power strip.  2. Never run electrical cords under carpets or rugs, over nails, in traffic areas, or where there is chance of wear.  3. Don't misuse extension cords. Never use a standard household extension cord for a major appliance or a heat-producing appliance; instead use a heavy-duty appliance cord that can carry the load. 
    4. When purchasing any electrical device, choose only one that carries the Underwriters Laboratory (UL) or Factory Mutual (FM) rating.  5. Don't pull on an electrical cord to unplug it. Grasp the plug firmly and pull out straight so you don't bend the prongs.  6. Replace any cord or plug that is cracked or discolored or feels hot to the touch when in use. If the original wire or plug is polarized (one prong is wider than the other), or if it has a third grounding prong, replace it with similar equipment.  7. Call an electrician if your lights flicker and your appliances run sluggishly, or if you have a fuse that repeatedly blows or a circuit breaker that trips often. These are signs that the system is overloaded.  8. Don't use a bulb with more wattage than a lamp or fixture is rated to accommodate, or the unit will overheat.(Reprinted from Reader's Digest)

    SERVPRO of Carbondale/Clarks Summit/Old Forge is NEPA's leader in smoke, fire and water cleanup and restoration, proudly serving all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties. 

    Reducing the Risk for Frozen Pipes for Commercial Properties

    12/10/2014 (Permalink)

    Water Damage Reducing the Risk for Frozen Pipes for Commercial Properties A busted water pipe which flooded a property in Honesdale, Pa.

    FROZEN PIPES

    Frozen water exerts thousands of pounds of pressure per square inch on a pipe and can burst it, causing flooding and major damage to your business. Extensive water damage can also occur as a result of frozen pipes in sprinkler systems during extended power outages in freezing weather.

    Preventing Frozen Pipes

    • Provide a reliable back-up power source, such as a stand by generator, to ensure continuous power to the building.

    • Install a monitoring system with notifications if the building’s temperature dips below a pre-determined number.

    • Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic. If present, insulate or seal. If the space above a suspended ceiling is conditioned, there is no need for added insulation or sealing.

    • Insulate and properly seal attic penetrations such as partition walls, vents, plumbing stacks, electric and mechanical chases, and access doors, and all doors and windows.

    • Seal all wall cracks and penetrations including domestic and fire protection lines, electrical conduit and other utility service lines.

    • Sprinkler systems should be consistently monitored by a central station to provide early detection of a pipe failure.

    • Install insulation and/or heat trace tape connected to a reliable power source on parts of wet sprinkler system piping. This includes main lines coming up from underground passing through a wall as well as sprinkler branch lines.

    • UL-approved gas or electric unit heaters can be installed in unheated sprinkler control valve/fire pump rooms. If back up power is provided, the heaters should also be connected to this power source.

    • A monitored automatic excess flow switch can be placed on the main incoming domestic water line to provide early detection of a broken pipe or valve when the business is closed.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is NEPA leader in smoke, fire and water cleanup and restoration. Proudly serving all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna Counties.

    FEMA Winter Fire Safety

    12/9/2014 (Permalink)

    Home fires are more prevalent in winter than in any other season. Holiday cooking and festive decorations can be fire hazards, but here are tips to avoid a home fire this winter season.

    https://www.facebook.com/video.php?v=10152635640349965&set=vb.78922439964&type=2&theater

    SERVPRO of Carbondale/Clarks Summit/Old Forge, NEPA leader in fire, water and smoke cleanup and restortaion. Proudly serving all of Lackawanna, Luzerne, Wayoming, Wayne and Susquehanna Counties.

    Ice Dams Prevention

    12/9/2014 (Permalink)

    ICE DAMS

    Ice dams are ridges of ice that form at the edge of a roof and prevent melting snow (water) from draining off your roof. The water that backs up behind this “dam” can leak into your business and cause damage to walls, ceilings, insulation, and other areas. Additionally, when the roof doesn’t drain properly, snow, ice, and water remains trapped on the roof, adding loads that put your roof at greater risk.

    Preventing Ice Dams

    IBHS offers the following guidance to help prevent damage from ice dams:

    • Increase insulation above ceilings.

    • Create a roof preventative maintenance, including periodic roof drainage inspections.

    • Install self-regulating heating cables on gutters, downspouts, and around roof drains.

    • Keep all drains, scuppers, gutters, and downspouts free of debris and vegetation.

    • Prune trees that may hang over the roof to prevent an accumulation of tree leaves and branches that may clog or slow roof drainage.

    • Improve ventilation. Consider installing electric power vents with thermostats.

    Removing Ice Dams

    IBHS does not recommend chipping or breaking ice dams because this can damage the roof. The following IBHS guidance is for the most common types of commercial roof systems.

    Steep Sloped Roof Systems:

    • If the building has a history of ice dams, remove the snow to reduce the risk.

    • If the building is too tall to reach with a roof rake from the ground, hire a roofing professional. For more information, please see Selecting a Roofing Professional.

    • Remove or relocate heat sources that are installed in open areas directly under the roof.

    • Increase ventilation in attic spaces:

      • New gable roofs: Soffit/ridge vents provide good ventilation.

      • Gable end vents: place an electric fan over vents to increase the flow of air.

      • Hip roofs: Box or static vents are practical improvements.

    • Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic. If present, insulate or seal.

    • Insulate or seal all attic penetrations: partition walls, vents, plumbing stacks, electric and mechanical chases and access doors.

    • New roof installation: Seal the roof deck using at least two layers of underlayment cemented together or a selfadhering polymer modified bitumen sheet. Extend the moisture barrier at least 24 inches from the edge of the eaves to beyond the inside of the exterior wall. See Sealing the Roof Deck.

    Flat, Monoslope and Low Sloped Roof Systems:

    • Flat roofs are particularly vulnerable to water leaks if ice dams keep water from flowing into roof drains. Removing the snow will remove the source of a potential ice dam.

    • Drains:

      • If ice dams form around drains, place heating cables on the roof and connect the cables to the drains to create a path for the melting ice to follow.

      • Consider installing heating cables in a zigzag manner inside gutters.

      • If there is extensive ice build-up around the drains, consult a roofing professional. See Selecting a Roofing Professional.

    • When the roof is dry, inspect the roof cover. Look for mold, mildew and vegetation, all of which are signs of a problem with the slope of the roof cover system and drainage. A roofing professional can advise you about re-pitching the roof cover.

    SERVPRO of Carbondale/clarks summit/old forge the scranton/wilkes-barre premier speciality cleaning company is pleased to provide this information form the insurance institute for safety.

    Proudly serving all of Lackawanna, Luzerne, Wayne, Wyoiming and Susquehanna Counties.

    Tips for smoke damage and restoration

    12/5/2014 (Permalink)

    Fire Damage Tips for smoke damage and restoration This soot stain was from the home owner attempting to clean smoke damage without professional help.

    Smoke and fire damage can be sever to physical property. A small fire can create volumes of smoke damage within a structure and depending on what is burned in the fire, poisonous gases can be released within the smoke and air flow of the structure. Kitchen fires are one of the most common types of fires and although they often leave smoke behind, they sometimes leave unseen damage to the untrained eye. Here are a few things to remember when it comes to smoke damage and restoration:

    1.  You  may be anxious to clean your home after a fire, BUT FIRST you should contact your insurance agency and SERVPRO of Carbondale/Clars Summit/Old Forge so that we can effectively assess the damage. We can begin the process of helping you to restore your property correctly.
    2. Make sure that you have permission from the fire marshal before reentering your home. You want to make sure that it is safe before you go in. If you must enter the structure, please remember to wear a protective device over your mouth and nose to prevent inhaling any toxins left by the fire. If your haven’t had a professional fire restoration company in your home to clean the toxins, you don’t know what kind of air you’re walking into.
    3. Don’t attempt to clean any household textiles, carpets, upholstered furniture or draperies because you will likely cause additional and possibly irreparable damage. Smoke is oily and requires cleaning in a very specific way. We do not recommend try to do this yourself.
    4. If you have an operating filter and are able to get into the house, remember to change the furnace filter at least once a day until the filter shows no soot.
    5. Smoke odor can remain in clothing, furniture, carpets and draperies after any retail spray or perfume evaporates unless it is properly deodorized by a highly-effective ozone treatment. Without an ozone treatment you will not be able to get smoke odor out of clothing, furniture, carpets, draperies and often other prized possessions.
    6. Smoke will enter and remain in and between the walls of the living space. If it is not properly removed, the smoke odor will reoccur, particularly during damp periods.
    7. To prevent additional soiling, cover clean items with plastic while further repairs are being carried out in the dwelling.
    8. Carpets should be cleaned by a professional carpet cleaner (ahem). Sometimes the carpet will need to be cleaned twice or completely replaced.
    9. Do not attempt to wipe down the walls. Professionals can use specific “chemical sponges” that effectively clean smoke and soot from different surfaces, saving money and mitigating further damage.
    10. Call SERVPRO of Carbondale/Clarks Summit/Old Forge, Northeastern Pennsylvania's leader in smoke and fire cleanup and restoration. Proudly serving the Scranton/Wilkes-Barre areas.

    Winter Weather Preparation

    12/5/2014 (Permalink)

    Storm Damage Winter Weather Preparation Storm damage which in which SERVPRO was called to do the tarping and board up service.

    Winter is a volatile season for weather. Depending on where you reside the type and degree of preparation you need to address winter weather may vary. In the south east or southern California, you will not likely have to prepare for severe blizzards, but cold, often freezing weather may still occur. For most of the U.S, preparing for winter weather involves preparing for ice and snow. The blizzard that struck the northeast U.S yesterday and the severe storms that hit before the holidays are examples of how important preparing for winter storms is. From transit shutdowns and road closures to widespread power outages or just arctic temperatures, winter is a trying time and requires ongoing preparatory measures. Here is a brief look at a couple of steps you can take to better prepare yourself for the bitter cold weather.

    Maintain a Consistent Temperature Inside

    Keeping your home a consistent temperature during the worst of the cold weather will help prevent pipes from freezing and ensure that your appliances continue to function well. Furnaces, water heaters, and plumbing lines all need to be used regularly during the winter to maintain functionality. If you are away for long periods during the winter, make sure to set your thermostat to a consistent, warm temperature. Even though you are not around, it is important to keep your home heated. Set the temperatures moderately–not too high to run up energy costs, but not so cold that your home is adversely affected. If you are away, consider keeping cabinet doors where pipes are housed open to allow warm air circulation to keep them from freezing. Also, consider allowing a small trickle of water to run out of the faucets and down the pipes.

    Keep Emergency Supplies

    An essential part of adverse weather preparation is to maintain a supply of emergency materials. In the cold of winter, this includes things like alternative heat sources such as generators, lanterns, and portable heaters, or fireplaces. Having a wood burning fireplace can be a great benefit in the winter–particularly if you lose power–but there are other solutions if you don’t. Always ensure that you have plenty of warm bedding and clothing on hand. Keeping a power generator can be a good idea if you have an emergency need for power. These can be useful if power is down for a number of days as well. Beyond heat sources, make sure you have a supply of food for at least one week and plenty of water. Other items such as: flashlights, batteries, first aid kits, shovels, ice melt, and battery or solar powered radios are all good items to have available for a storm.

    Beyond keeping a supply of essential items to combat winter weather, monitoring the forecasts and taking caution when leaving the house are all good practices. During a severe storm and arctic temperatures, staying indoors is especially important. The recent scourge of record cold across the U.S is an example of the importance of staying prepared.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania leading specialty cleaning company and we are happy to supply you with these simple tips. Should you experience a weather disaster give SERVPRO of Carbondale/Clarks Summit/Old Forge a call. Proudly serving all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties

    November Newsletter

    11/26/2014 (Permalink)

    Fire Damage November Newsletter Happy Thanksgiving from your friends at SERVPRO of Carbondale/Clarks Summit/Old Forge. Northeastern Pa. premier specialty cleaning company.

    HAPPY THANKSGIVING
    Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Carbondale/ Clarks Summit/ Old Forge Professionals have specialized fire and water restoration training and experience to quickly clean up and restore your home to pre-fire condition. They can also remove the pervasive smoke odor and deep clean soot from upholstery and carpet.

    Our #1 Goal: Is returning damaged areas and items to pre-loss condition, doing all we can to make it "Like it never even happened." Every SERVPRO of Carbondale/ Clarks Summit/ Old Forge Professional is dedicated to restoring both the property and the lives of customers being helped.

     If there is a fire: Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets. Place clean linens on carpet traffic areas.

    SERVPRO Professionals are dedicated to responding immediately, 24/7/365, when you need help with a fire or water damage event. A fast response lessens the damage, limits further damage, and reduces cost.
     
    As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call 570-335-2143
     
    As a national leader in cleanup and restoration, it’s only natural for SERVPRO to receive regular recognition for excellence in a variety of fields.

    Improper cleaning of a Puff Back

    11/24/2014 (Permalink)

    Cleaning Improper cleaning of a Puff Back This stain was caused by the homeowner attempting to clean an oil based puff back by himself. Always call a professional cleanup and restoration co.

    This stain on a ceiling in a home in Forest City, Pa is a result of the homeowner attempting to clean this oil based puff back himself. He used water in his attempt to remove the soot however he made the issue worse since water caused the soot to embed into the paint and sheet rock making the claim worse.

    SERVPRO of Carbondale/Clarks Summit/Old Forge was called to professionally clean this structure by using chemical sponges which remove the soot without smearing and embedding it thus reducing the claim.

    Always call a professional cleaning company with puff backs to ensure proper cleaning and a return to pre-loss condition.

    SERVPRO of Carbondale/Clarks Summit/Old Forge is the premier specialty clean up and restoration company in Northeastern Pennsylvania, proudly serving all of Lackawanna and Susquehanna counties.

    How to prevent frozen Pipes

    11/21/2014 (Permalink)

    Water Damage How to prevent frozen Pipes Water pipe that burst during a cold spell in Tunkhannock, Pa. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to mitigate the water loss.

    (thanks to Kelly Dolphin from Joyce Insurance for this information)

    Besides the obvious that frozen pipes mean no water flow, it can also mean your pipes could possibly BURST!  This can cause some of the most expensive home repairs and insurance claims.  In fact, Insure.com reports that water damage is among the most common causes of homeowners' insurance claims.  With our increasingly colder, snowier, northeastern winter upon us, Joyce, Jackman & Bell Insurors and SERVPRO of Carbondale want to provide recommendations for our homeowners out there to avoid frozen pipe disasters.

    First, how does this happen?

    A basic law of chemistry is that water expands as it freezes.  When water freezes in a pipe, the pressure from this expansion can break the pipe open no matter the strength of the material – metal or plastic.  Pipes that are in this danger zone are those that are exposed to severe cold like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.  Interior pipes that run against exterior walls with little to no insulation are even at risk for freezing. 

    So let’s prevent this, and here’s how: 

    • Insulate any exposed water or drain pipes in uninsulated areas with electrical heating tape and foam insulation.
    • Drain and turn off main water supply to any exterior faucets.
    • Consider using an insulated cover for exterior faucets.
    • Disconnect and drain garden hoses if stored outside.
    • Protect water supply lines in garage by keeping doors closed.  
    • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
    • Allow cold water drip from the faucets that’s served through suspected pipe.
    • Keep the thermostat set to the same temperature both during the day and at night.
    • leave the heat on in your home set to a temperature no lower than 55° F.
    • If a pipe freezes, leave faucet open as you treat the pipe to allow melting ice to flow out.
    • Consider professionally relocating exposed pipes to provide increased protection from freezing.
    • Add insulation to attics, basements and crawl spaces to maintain higher temperatures.
    • When all else fails!...please contact a licensed plumber or building professional

    How Best to put out grease fires

    11/17/2014 (Permalink)

    Fire Damage How Best to put out grease fires A grease fire in Scranton, Pa. which was extinguished by a chemical fire extinguisher. We did the cleanup and restoration.

    The best way to avoid a grease fire is to not have one. While you are cooking, keep an eye on the oil as it’s heating. The oil won’t immediately catch fire once it starts smoking, but smoke is a danger sign that it’s well on its way to getting there.

    If the worst happens and your oil does catch on fire, use the following tips:

    1.     If the fire is still small enough and contained in one pot, it is safe to put it out yourself. If it is already spreading to other parts of the kitchen, evacuate.

    2.     Turn off the source of the heat on the stove. Do not try to move the pot because you don’t want to accidentally spill or splash the burning oil.

    3.     Do NOT pour water on the fire!  Since oil and water do not mix, pouring water can cause the oil to splash and spread the fire even worse. In fact, the vaporizing water can also carry grease particles in it, which can also spread the fire.

    4.     Remove all oxygen from the flame. You can cover with another pot or pan. Do not cover it with a glass lid because the glass lid may shatter.

    5.     If you can’t cover it, dump lots of baking soda on it.

    6.     Use a chemical fire extinguisher on the grease fire. There are different kinds of extinguishers. Not all can be used on a grease fire, but the ABC dry chemical extinguisher is best.

    Hopefully you’ll never be in a situation where you have to actually use this advice, but if you are remember to smother the fire with a pot or baking soda and never use water!

    http://safety.smart911.com/whats-best-way-safely-put-grease-fire/ 

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