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Should I Hire a Restoration Company?

6/2/2021 (Permalink)

SERVPRO We employ certified water and fire technicians who are trained to mitigate and restore and residential or commercial property

Has your home or business ever been damaged by fire or water damage? If so, then you can attest to the overwhelming nature of the situation. In many cases, an owner may have suffered a damage for the first time; what follows is typically a survey of the damage. For most owners, naturally their next thought is, “How fast can I return to livable conditions?”

Great question! But it is important to understand the risks involved following any type of loss and the steps necessary to remedy the situation.

In the event that a loss occurs, your first responsible step is to contact your insurance agent and file a claim. While your agent may guide you through the process, you will also have decisions to make. For example, do you hire an area restoration company or try to clean up the damage yourself? Although every loss is different, there are a few restoration thresholds to keep in mind.

In the event of a fire, it is critical that the restoration response begins immediately. Whether it is a small kitchen grease fire or a large multi-story event, this is not a job for an untrained person. Fire and smoke damage require a professional restoration effort. Smoke and odor removal should be performed by a certified technician, and these efforts can be complex. (To mitigate the spread of odors, the HVAC system should be shut off immediately.)

Several different scenarios may result in a water loss event, but, large or small, the restoration rules remain the same. Water damage is difficult to clean up. The first 24 hours are the most critical, and the water must be extracted and the drying process initiated within this window. If damaged materials have not been removed and significant drying has not taken place within 72 hours, the risks for bacterial growth increase exponentially.

SERVPRO Response

6/2/2021 (Permalink)

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO of Carbondale/Clarks Summit/Old Forge smoke, fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

Recent mobilizations of the Catastrophic Storm Response Teams include:
•2014 Polar Vortex
•2012 Sandy
•2010 Nashville floods
•2008 Ike
•2007 Chicago floods
•2007 Ohio floods
•2007 California wildfires
•2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in flood and storm cleanup and restoration. We proudly serve the local Scranton community even in the face of a disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge flood cleanup professionals will strive to help make it "Like it never even happened."

Emergency Readiness Plan

6/2/2021 (Permalink)

SERVPRO 570-235-1646

Having a SERVPRO of Carbondale/Clarks Summit/Old Forge Emergency Readiness Plan can help establish us as your mitigation company of choice. We will have the information we need to begin a timely dry-out to reduce any secondary damage that may occur. It also allows for the creation and implementation of a loss mitigation plan for employees to follow when an disaster occurs.
The ERP will include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. Pictures of the shut-off values will also be included. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space. It will also contain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff
• Plumbers
• Electricians
• Tenants
• Building agent or broker

A business interruption plan should be standard procedure for any commercial building. The SERVPRO of Carbondale/Clarks Summit/Old Forge ERP works well with any existing plan and the app allows the managers to have all this information in the palm of their hands.

Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for your no cost Emergency Readiness Plan. We are Lackawanna counties leader in smoke, fire and water cleanup and restoration. Proudly serving the Scranton area since 2010.

Fire Damage

6/2/2021 (Permalink)

SERVPRO If your home or business is damaged from some unforeseen disaster call us at (570) 235-1646.

When your home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water cleanup and restoration. We serve Lackawanna, Wayne and Luzerne counties and are available 24/7 to meet your homes or business's emergency services needs. If your home or business is damaged from some unforeseen disaster call us at (570) 235-1646.

Secondary Water Damage

6/2/2021 (Permalink)

Fan A warped ceiling fan from moisture from water damage.

Intense moisture when a hot water line burst caused this ceiling fan blade to warp. The steam accompanied by the increased moisture from water evaporation caused this damage to this home.

The secondary damage to a structure is what mitigation companies like SERVPRO of Carbondale/Clarks Summit/Old Forge looks to mitigate during water damage. Insurance companies refer us based on the repair instead of replace premise. When addressing secondary damage, speed is the key and that is one reason we are an emergency services company available 24/7 to meet any residential or commercial damage.

In this incident, SERVPRO was able to establish a balanced drying system by utilizing air movers and dehumidifiers to increase evaporation at the same rate of the moisture in air. While the fan was not able to be saved, the majority of the structure was able to be dried and saved thousands of dollars in damage.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier smoke, fire and water restoration company. We service Lackawanna, Luzerne and Wyoming counties 24/7/365. Call (570) 235-1646 for assistance.

Flooding

6/2/2021 (Permalink)

SERVPRO So when a storms hits, call Lackawanna Counties leader in smoke, fire and water cleanup and restoration at (570) 235-1646.

SERVPRO of Carbondale / Clarks Summit / Old Forge responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Scranton home or business back to pre-storm condition. From wide spread flooding to lighting striking your property.
When a storm hits your Lackawanna County home or business, you need help immediately. Our 24/7 response will help prevent secondary damage and help reduce business interruption costs.
In addition to our own resources, we can access equipment and personnel from over 1,650 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. That way you know your home or business is being dried by certified water technicians.
We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Carbondale / Clarks Summit / Old Forge is close by and ready to respond to your flood or storm damage emergency in the Northeastern Pennsylvania area.. We are proud to be an active member of the Scranton community and want to do our part to make our community the best it can be.
So when a storms hits, call Lackawanna Counties leader in smoke, fire and water cleanup and restoration at (570) 235-1646

Specialty Cleaning

12/28/2020 (Permalink)

cleaning Nicotine cleaning at an apartment building.

The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke.

Due to changes in federal law many apartment complexes were required to go non-smoking but this brought a new problem, nicotine stained walls and ceilings. To make matters worse during federal inspections, property managers were also required to deal with these issues in order to meet requirements. Companies like SERVPRO have the specialized cleaning agents and expertise to address these issues.

As the area's leading specialty cleaning company, SERVPRO does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO is an emergency services company responding to disaster cleanups 24/7. Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

The Importance of a Drying Chamber

12/18/2020 (Permalink)

Containment SERVPRO created a drying chamber.

Having containment on a water damage job can assist in drying the structure quickly and thoroughly. This saves the customer in both downtime and costs.
Containment allows the restoration company to better control the drying environment. It will eliminate the unaffected parts of the structure from your drying chamber. This will help reduce the amount of drying equipment needed on a particular job and will also help speed up the drying process. Many types of materials are more difficult to dry, so a drying chamber helps in that type of situation.
SERVPRO created this drying chamber during a water damage claim. We strive to reduce business interruption while safely drying the structure.
If your home or business experiences water damage and needs professional mitigation, call the area's premier smoke, fire and water cleanup and restoration company at (570) 235-1646.

The Devastation of a Fire

12/18/2020 (Permalink)

Fire damage Damage from an electrical fire.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. 
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO is the leader in smoke, fire and water cleanup and restoration.

Disaster Response Team for Any Storm

12/17/2020 (Permalink)

Image of SERVPRO Vans Call 570-235-1646 when a storm disaster happens.

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

Mobilizations of the Catastrophic Storm Response Teams include:

2014 Polar Vortex
2012 Sandy
2010 Nashville floods
2008 Ike
2007 Chicago floods
2007 Ohio floods
2007 California wildfires
2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO is the area's leader in flood and storm cleanup and restoration. SERVPRO  professionals will strive to help make it "Like it never even happened."