Recent Posts

Christmas Tree Fires

12/18/2018 (Permalink)

Fire Damage Christmas Tree Fires A fire is always tragic yet when it occurs around the holidays it's even more sad.

This video from National Fire Protection Association (NFPA) shows just how quickly this holiday season can turn from festive to tragic. A Christmas tree fire can turn devastating and deadly within seconds.

SERVPRO of Carbondale/Clarks Summit/Old Forge believes being prepared is the key in avoiding disasters and we are pleased to share this information. We want everyone to have a joyous holiday season and avoid unnecessary disasters, so ensure your Christmas tree is properly hydrated.

However, if your home or business does experience a smoke, fire or water emergency know we are available 24/7, even on the holidays. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier emergency services company proudly serving all of Lackawanna County.

Please be cautious this holiday season and water your tree.

Nicotine Cleaning Service

12/17/2018 (Permalink)

Commercial Nicotine Cleaning Service Nicotine stained walls and ceilings at an apartment complex. Here you can see the before and after.

The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke. 

Due to changes in federal law many apartment complexes were required to go non-smoking but this brought a new problem, nicotine stained walls and ceilings. To make matters worse during federal inspections, property managers were also required to deal with these issues in order to meet requirements. Companies like SERVPRO of Carbondale/Clarks Summit/Old Forge have the specialized cleaning agents and expertise to address these issues.

As the Scranton area's leading specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company responding to disaster cleanups 24/7 to help make it "Like it never even happened." Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

Tips for Preventing Electrical Fires

12/17/2018 (Permalink)

1. Never overload an electrical receptacle with extension cords or three-way adapters. If you need to plug a lot of things into a single receptacle, use a power strip.  2. Never run electrical cords under carpets or rugs, over nails, in traffic areas, or where there is chance of wear.  3. Don't misuse extension cords. Never use a standard household extension cord for a major appliance or a heat-producing appliance; instead use a heavy-duty appliance cord that can carry the load. 
4. When purchasing any electrical device, choose only one that carries the Underwriters Laboratory (UL) or Factory Mutual (FM) rating.  5. Don't pull on an electrical cord to unplug it. Grasp the plug firmly and pull out straight so you don't bend the prongs.  6. Replace any cord or plug that is cracked or discolored or feels hot to the touch when in use. If the original wire or plug is polarized (one prong is wider than the other), or if it has a third grounding prong, replace it with similar equipment.  7. Call an electrician if your lights flicker and your appliances run sluggishly, or if you have a fuse that repeatedly blows or a circuit breaker that trips often. These are signs that the system is overloaded.  8. Don't use a bulb with more wattage than a lamp or fixture is rated to accommodate, or the unit will overheat.(Reprinted from Reader's Digest)

SERVPRO of Carbondale/Clarks Summit/Old Forge is NEPA's leader in smoke, fire and water cleanup and restoration, proudly serving of Lackawanna county. 

Home Heating Fires

11/15/2018 (Permalink)

Fire Damage Home Heating Fires Fireplaces are a common heating source and should be serviced prior to seasonal use.

HOME FIRES CAN BE DEADLY. Seven times a day someone in this country dies in a home fire. Heating fires are the second leading cause of home fires in the United States. (Kitchen fires are the leading cause of all home fires).With frigid temperatures and snow moving into parts of the country, home heating systems will be running hard. If your system was not yet serviced by a professional HVAC company, do so. An ounce of prevention is worth a pound of cure.

SERVPRO of Carbondale/Clarks Summit/Old Forge and The American Red Cross are urging people to use caution when heating their homes in cold conditions. The link below provides great tips for reducing this hazard. SERVPRO of Carbondale/Clarks Summit/Old Forge, The Scranton/Wilkes-Barres premier specialty cleaning company urges homeowners to be SERVPRO Safe.

DRY ICE BLASTING-The Latest Fire Cleanup Technology

11/15/2018 (Permalink)

Why SERVPRO DRY ICE BLASTING-The Latest Fire Cleanup Technology The before and after of dry ice blasting a concrete ceiling following an high rise apartment fire.

Dry ice blasting is one of the newer tools in the restorer's tool belt. It has many benefits over traditional blasting media such as sandblasting, bead blasting, or soda blasting. Most notably, dry ice blasting leaves nothing behind except what has been removed from the surface so there is no added cleanup. 

Ice blasting works by shooting small pellets of dry ice out of a jet nozzle with high powered compressed air. The pellets themselves are soft but are extremely cold (-109 degrees F). When the cold pellet hits the matter to be removed, it causes it to shrink and lose its adhesion to the surface. As it continues thru the material it hits the warmer sub surface below the cleaned matter and creates a micro burst as the pellet expands back into carbon dioxide gas. This mini shock wave also aids in the removal of the material being cleaned without creating surface erosion. It leaves nothing behind but the removed material. 

Since the ice converts back to a gas, it is immediately dry to the touch. This makes this medium safe to use around electrical parts and allows items to be put back into service immediately without having to dry. It works without solvents and leaves no waste. 

As a restorer, we primary use dry ice blasting to remove soot and toxic residues from a burned structure after a fire to aid in the removal of odors. However, there are many commercial and industrial uses for this technology. If you'd like to know if this type of cleaning could benefit you, contact us for more information. (570) 235-1646

Dry Ice cleaning is 100% ecologically safe, USDA rated, biodegradable and harmless to humans, animals and marine life

Another reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre premier smoke, fire and water cleanup and restoration company. 

Our Fire Restoration Process

11/15/2018 (Permalink)

Why SERVPRO Our Fire Restoration Process Soot sponge is used in the pre-testing process to determine which areas were damaged by soot.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency. Step 1: Emergency Contact The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  Step 2: Inspection and Fire Damage Assessment We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  Step 3: Immediate Board-Up and Roof-Tarp Service Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  Step 4: Water Removal and Drying (if water damage is present) The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  Step 5: Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  Step 6: Cleaning and Sanitizing We clean, sanitize, and disinfect all of the re-storable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. Step 7: Restoration Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area premier smoke, fire and water clean up and restoration company.
We are an emergency service company ready to respond to any smoke, fire or water disaster 24/7. If your home or business has suffered a disaster, call us today at (570) 235-1646.

We Provide Emergency Services 24/7

11/15/2018 (Permalink)

Why SERVPRO We Provide Emergency Services 24/7 Our team responding for an emergency services call in the middle of the night. We are "always here to help".

Once the soot has settled and the initial shock wears off, the initial step of most insurance claims is the board-up process. This is part of the emergency services provided by SERVPRO of Carbondale/Clarks Summit/Old Forge. Firefighters will sometimes be forced to break windows to help air out the property from all the smoke, not to mention that the heat from the fire will also cause the glass to break.The board-up is completed in order to secure the property from theft and liability. It also helps ensure that the fire scene remains unadulterated until the fire inspector and insurance adjusters clear it.This home in Lackawanna County suffered heavy smoke, fire and water damaged and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to secure the property before the work of restoring it back to preloss condition. Thank goodness the elderly homeowner was able to escape but his home of close to 45 years suffered severe damage. SERVPRO of Carbondale/Clarks Summit/Old Forge has the expertise and specialized equipment to help this homeowner return to the house he loves. We serve the Scranton area with 24/7 service. If your property needs emergency service call Northeastern Pa. premier smoke, fire and water cleanup and restoration company at (570) 235-1646 for 24/7 assistance.

Tips for Preventing Frozen Water Pipes

11/15/2018 (Permalink)

Water Damage Tips for Preventing Frozen Water Pipes This sprinkler pipe froze and burst causing a large scale water damage at a facility in Scranton.

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoors temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

What to Do When Pipes Freeze or Burst

If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact your local claims office to help you locate a vendor specializing in emergency water mitigation services that can properly dry out the damaged area

Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge

11/15/2018 (Permalink)

Why SERVPRO Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge The SERVPRO of Carbondale/Clarks Summit/Old Forge Sales and Marketing Team.

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

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We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

SERVPRO-Faster to any Disaster

11/15/2018 (Permalink)

Why SERVPRO SERVPRO-Faster to any Disaster Arriving on the scene to a commercial water disaster. We are "faster to any disaster".

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Scranton and the Lackawanna County region. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646