Recent Posts

Specialty Cleaning

12/28/2020 (Permalink)

cleaning Nicotine cleaning at an apartment building.

The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke.

Due to changes in federal law many apartment complexes were required to go non-smoking but this brought a new problem, nicotine stained walls and ceilings. To make matters worse during federal inspections, property managers were also required to deal with these issues in order to meet requirements. Companies like SERVPRO have the specialized cleaning agents and expertise to address these issues.

As the area's leading specialty cleaning company, SERVPRO does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO is an emergency services company responding to disaster cleanups 24/7. Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

The Importance of a Drying Chamber

12/18/2020 (Permalink)

Containment SERVPRO created a drying chamber.

Having containment on a water damage job can assist in drying the structure quickly and thoroughly. This saves the customer in both downtime and costs.
Containment allows the restoration company to better control the drying environment. It will eliminate the unaffected parts of the structure from your drying chamber. This will help reduce the amount of drying equipment needed on a particular job and will also help speed up the drying process. Many types of materials are more difficult to dry, so a drying chamber helps in that type of situation.
SERVPRO created this drying chamber during a water damage claim. We strive to reduce business interruption while safely drying the structure.
If your home or business experiences water damage and needs professional mitigation, call the area's premier smoke, fire and water cleanup and restoration company at (570) 235-1646.

The Devastation of a Fire

12/18/2020 (Permalink)

Fire damage Damage from an electrical fire.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. 
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO is the leader in smoke, fire and water cleanup and restoration.

Disaster Response Team for Any Storm

12/17/2020 (Permalink)

Image of SERVPRO Vans Call 570-235-1646 when a storm disaster happens.

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

Mobilizations of the Catastrophic Storm Response Teams include:

2014 Polar Vortex
2012 Sandy
2010 Nashville floods
2008 Ike
2007 Chicago floods
2007 Ohio floods
2007 California wildfires
2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO is the area's leader in flood and storm cleanup and restoration. SERVPRO  professionals will strive to help make it "Like it never even happened."

Proper Mitigation of Water Damage

12/17/2020 (Permalink)

water staining Water stains on the subfloor of a home in Scranton.

SERVPRO's highly trained technicians are ready to respond immediately to flood or water damage at your residential or commercial property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal. Water can travel to areas unseen and cause further problems when not properly mitigated. The photo shows water marks on the subfloor of this home. There was a type of flooring, a carpet and pad on top of this. If we didn't use the proper equipment to identify moisture this may not have dried properly and caused further damage. If you suffer from a flooded home from a pipe or some other source, be sure to let the professionals properly handle the job. Call us at 570-235-1646.

In Need of Mold Remediation?

12/15/2020 (Permalink)

mold Microbial growth found in a basement.

Mold infestation is always caused by some moisture issue. Whether it be a broken or burst pipe, excessive humidity or an intrusion from groundwater, excessive moisture needs to be present. Most mold calls we receive are either in basements or crawl spaces since these areas are more apt to have a dark, damp environment which mold spores thrive in. The spores are a living entity which need food and air to live. Once these factors are removed the spores will no longer live and spread. Professional remediation is recommended.

Mold is present everywhere and some strains are helpful to the human race. Most are innocuous unless there is an allergy or other factors which could cause some health issues. Nonetheless, is you see visible signs of mold growth it is always best to have them remediated to avoid having the value of your property diminished or cause issues regarding your employees.

SERVPRO is an experienced mold remediation company. We follow all IICRC standards when remediating mold and are available throughout Lackawanna and Wayne counties. We also have a certified mold inspector on staff should an air quality test be required.

Effects of a Fire

12/11/2020 (Permalink)

soot webs Soot webs formed in this home.

Many things can result from a fire. One of them being soot webs. SERVPRO was called by the insurance company to this kitchen fire where food was left on the stove which cause a grease fire sending smoke and soot throughout the home.
The soot webs are a sure sign that the smoke traveled into that room. They are caused by the sticky soot rising and clinging to a corner surface. These soot webs were discovered in an upstairs bedroom meaning that room was affected as well.
SERVPRO will use soot sponges to clean the affected areas to ensure that the homeowner will return to a safe and clean environment.
Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.
If your home or business has experienced a fire call the leader in smoke, fire and water cleanup and restoration at (570)235-1646. 

Being Pro-Active in Uncertain Times

12/10/2020 (Permalink)

cleaning SERVPRO technicians preparing to clean at a local school.

In these uncertain times, Nothing is 100% safe. However, it is wise to take as many precautions and clean and disinfect as often as we can.  The SERVPRO certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. As the old adage states "An ounce of prevention is worth a pound of cure."

This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces.  This is important now more than ever. 

SERVPRO thrives on being able to help our local communities stay as safe as possible. If your are in need of a thorough disinfecting clean, call the professionals at 570-235-1646. We use the proper PPE and products to clean and disinfect surfaces. 

Basement Floodings

12/9/2020 (Permalink)

flooded basement SERVPRO was called to this flooded basement.

When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.

Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. The sump pump’s primary job is to pump water outside and away from the home. 

Consider obtaining optional coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement.

If your home or business does experience a water emergency, call the us at (570) 235-1646. SERVPRO has the trained professionals to help handle any water emergency.

Holiday Fire Risks

12/4/2020 (Permalink)

Image of Christmas tree ornament Happy Holidays from SERVPRO

The holidays present an increased chance for fires. From candles to cooking to tree fires. A Christmas tree fire can turn devastating and deadly within seconds.

SERVPRO believes being prepared is the key in avoiding disasters and we are pleased to share this information. We want everyone to have a joyous holiday season and avoid unnecessary disasters, so ensure your Christmas tree is properly hydrated. Avoid stringing together extension cords, and do not leave candles burning or food cooking unattended.

However, if your home or business does experience a smoke, fire or water emergency, know we are available 24/7, even on the holidays. SERVPRO is the area's premier emergency services company. 

Please be cautious this holiday season and water your tree. Have a safe, happy and healthy holiday season.