Recent Water Damage Posts

Unattended Properties Lead to Large Water Disasters

1/16/2019 (Permalink)

Water Damage Unattended Properties Lead to Large Water Disasters Several pipe breaks in this idle Scranton building lead to this entire basement being flooded with several feet of water.

his extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure. The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the city to address the property. Large scale water disasters are SERVPRO of Carbondale/Clarks Summit/Old Forges specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.

The Power of Water

1/16/2019 (Permalink)

Water Damage The Power of Water The force of this burst pipe caused this ceiling damage to this building in Scranton.

This void in the ceiling was created by a pipe that burst. The pipe split down the seam in the middle of the night of this skilled living facility in Scranton. The force of the water caused the ceiling to collapse as well as flood the interior of the facility.
Water is an amazing phenomenon with its force and power. As the old adage states, it finds its lowest level and travels along the path of least resistance. Until it is stopped and/or impeded it will continue to flow and without proper extraction and dehumidification will cause extensive damage.
Restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge are utilized by commercial facilities and insurance companies to properly dry and reduce secondary damage. The goal is always to return the facility back to a healthy working and living environment. 
In this incidence, SERVPRO of Carbondale/Clarks Summit/Old Forge was on site within two hours of the break and worked throughout the night to ensure the safety of the occupants as well as to reduce the business interruption. We were able help keep them open.

Toilet Supply Lines-What to do When They Fail.

1/16/2019 (Permalink)

Water Damage Toilet Supply Lines-What to do When They Fail. A toilet supply line is a common cause of all residential water damage.

Understandably bathroom water leaks cause significant damage to a home. This is especially true if the bathroom is located upstairs. The main culprit is usually a  supply line issue.

Older homes are likely to develop a slow leak, whereas newer homes are more likely to experience a sudden and more significant toilet failure (often due a faulty supply line or fill valve) and water damage.  Toilets can also create a water loss if they become clogged after use or if something accidentally falls in the toilet and goes undetected prior to being used.  If a clog occurs, promptly turn off the water supply valve.  Also, remove the top of the tank and close the flapper or lift the float to stop water. 

While accidents occur, it is always recommended to use a higher quality supply line and if you a notice a leak, change it promptly. preventive maintenance is always the key in preventing disasters. Luckily, More times than not, a faulty supply line will be a covered loss by your insurance company. 

Tips for Preventing Frozen Water Pipes

11/15/2018 (Permalink)

Water Damage Tips for Preventing Frozen Water Pipes This sprinkler pipe froze and burst causing a large scale water damage at a facility in Scranton.

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoors temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

What to Do When Pipes Freeze or Burst

If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact your local claims office to help you locate a vendor specializing in emergency water mitigation services that can properly dry out the damaged area

Importance of a Sump Pump

9/11/2018 (Permalink)

Water Damage Importance of a Sump Pump Pictured is a sump pump that was inundated from all the recent heavy rains causing a backup in the basement of this Scranton home.

When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.

Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. The sump pump’s primary job is to pump water outside and away from the home. There are generally two types of sump pumps: pedestal and submersible.

How to Keep Your Sump Pump in Good Condition

Once installed, consider the following maintenance tips to help ensure your sump pump is ready when you need it.

Check the pump at least once a year to make sure it is still in good working condition.

  • Is the sump pump plugged in?
  • Is the power cord in good shape?
  • Is the drain hose connected properly?
  • Is there any debris in the area that could clog the pump and prevent it from working properly?
  • Pour water into the sump pit to test if the sump pump starts up automatically and quickly drains the water.

Since sump pumps run on electricity, consider installing a battery backup to help ensure yours will not fail, even in the event of a power outage. If you have installed a battery backup, during your test of the sump pump installation, unplug the pump to ensure that it will function properly on battery power.

Contact a professional if your sump pump is not working properly.

Finally, consider obtaining optional coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement.

If your home or business does experience a water emergency, call Lackawanna County's premier water restoration company at (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm available 24/7 to serve the greater Scranton area.

Water Damage Restoration Process

9/5/2018 (Permalink)

Water Damage Water Damage Restoration Process To avoid secondary damage following anyu water or flood damage, always call a professional water mitigation company.

SERVPRO of Carbondale/Clarks Summit/Old Forges highly trained technicians are ready to respond immediately to flood or water damage at your Northeastern Pa. residenrtial or commercial property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of Carbondale/Clarks Summit/Old Forges Water Damage Restoration Process:

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
Step 2: Inspection and Damage Assessment
Step 3: Water Removal/Water Extraction
Step 4: Drying and De-humidification
Step 5: Cleaning and Repair
Step 6: Restoration

Call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barres area leader in disaster cleanup. We serve all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties. Call today (570) 235-1646 24hrs/day 7 days/week for any water emergency.

Storm Team-Resource for wide spread flooding.

8/20/2018 (Permalink)

The rains this past week were unprecedented and have resulted in flooded basements throughout Lackawanna and Luzerne Counties. Monday night we fielded over 50 calls on our after hours line and more the following several days.

One advantage SERVPRO provides is our ability to handle widespread storm damage by utilizing other local franchises or by activating our storm teams. In this incidence our storm team was activated which means we called upon franchises throughout the Eastern part of the country to help families recover from this devastating storm. All in all, between the storm team and the Carbondale/Clarks Summit/Old Forge and Hazleton/Dallas/Harveys Lake franchises we were able to help close to 100 families recover from flooded basements. 

Hopefully this area does not experience another storm like this, but if it does, know SERVPRO has the experience and resources to address large scale flooding issues. We are "always here to help."

Toilet Supply Line-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply Line-A Common Cause of Water Disasters Broken toilet supply line caused a three floor flood at this Clarks Summit home.

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of many residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow unabated from top down. SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called by the homeowners insurance company to a home in Clarks Summit which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Carbondale/Clarks Summit/Old Forge water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Lackawanna County communities. 

Floods Ready.Gov

9/8/2017 (Permalink)

Water Damage Floods Ready.Gov An indoor flood caused by a busted water pipe. We were called by the facilities director to ensure the building was safe for and dry.

Information courtesy of https://www.ready.gov/floods

Floods

This page explains what actions to take when you receive a flood watch or warning alert from the National Weather Service for your local area and what to do before, during, and after a flood.

Know your Risk

What

Flooding is a temporary overflowing of water onto land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snowmelt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflow of levees, dams, or waste water systems, Flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Where

Flooding can happen in any U.S. state or territory. It is particularly important to be prepared for flooding if you live in a low-lying area near a body of water, such as near a river, stream, or culvert; along a coast; or downstream from a dam or levee.

When

Flooding can occur during every season, but some areas of the country are at greater risk at certain times of the year. Coastal areas are at greater risk for flooding during hurricane season (i.e., June to November), while the Midwest is more at risk in the spring and during heavy summer rains. Ice jams occur in the spring in the Northeast and Northwest. Even the deserts of the Southwest are at risk during the late summer monsoon season.

Basic Safety Tips

  • Turn Around, Don’t Drown! ®
  • Avoid walking or driving through flood waters.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.

  • If there is a chance of flash flooding, move immediately to higher ground.

  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.

  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

Flood watch

Flood Watch = “Be Aware.” Conditions are right for flooding to occur in your area.

Steps to Take

  • Turn on your TV/radio. You will receive the latest weather updates and emergency instructions.

  • Know where to go. You may need to reach higher ground quickly and on foot.

  • Build or restock your emergency preparedness kit. Include a flashlight, batteries, cash, and first aid supplies.

    Prepare Your Home

  • Bring in outdoor furniture and move important indoor items to the highest possible floor. This will help protect them from flood damage.

  • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.

  • If instructed, turn off your gas and electricity at the main switch or valve. This helps prevent fires and explosions.

Flood warning

Flood Warning = "Take Action!"  Flooding is either happening or will happen shortly.

Steps to Take

  • Move immediately to higher ground or stay on high ground.

  • Evacuate if directed.

  • Avoid walking or driving through flood waters. Turn Around, Don’t Drown! Just 6 inches of moving water can knock you down and one foot of moving water can sweep your vehicle away.

After a flood

  • Return home only when authorities say it is safe.

  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.

  • Do not attempt to drive through areas that are still flooded.

  • Avoid standing water as it may be electrically charged from underground or downed power lines.

  • Photograph damage to your property for insurance purposes.

When it is not flooding: Make a flood plan

  • Know your flood risk

  • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.

  • Make a flood emergency plan for the relevant type/s of local flood risk with plans such as evacuation, shelter, locations for high ground.

  • Build or restock your emergency preparedness kit, including a minimum of 3 days of food and water, flashlight, batteries, cash, and first aid supplies.

  • Consider buying flood insurance.

  • Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7/365 to meet any flood disaster at your home or business in the Lackawanna County area.

WNEP News Story-Allied Services

9/4/2017 (Permalink)

When a water disaster affects a prominent Scranton business, SERVPRO of Carbondale/Clarks Summit/Old Forge gets the call and some extra news publicity as well. It is always a bonus when our hard working crews can be recognized locally with a news story outlining the work we do on a daily basis helping homes and businesses recover from disasters.

Allied Services outpatient clinic experiences a busted sprinkler head in it's Dickson City location. We were able to respond to the call and limit their business interruption. Responding quickly saves time and money and SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7/365. We are always "Here to help".

WNEP was kind enough to do this story showcasing our franchise.

The SERVPRO team being interviewed on WNEP-TV regarding the current cold spell and broken pipes. SERVPRO-WNEP TV Story

http://wnep.com/2015/02/24/busy-cleaning-up-after-water-pipes-burst/

Erie Insurance- 5 Souces of Water Damage

8/15/2017 (Permalink)

You’re probably familiar with the most common sources of water leaks in the home like faulty roofs, toilets and pipes.

But there are other sources of water leaks out there you may not know about. And they can cause serious damage if left unattended.

Sources of water leaks

Before we reveal the five sources, it’s first helpful to know signs that your house might have a water leak. In addition to obvious signs such as seeing stagnant water or a water mark on a wall, other signs of water leaks include:

  • Mold or mildew growth.
  • An unusually high water bill.
  • A warm spot on the floor, which could signal a hot water pipe leak. (This is especially common on concrete slab floors.)
  • The sound of water running when nothing is turned on.
  • Foul odors emanating from floors, walls, drains or sewers.
  • Cracks in your home’s foundation. (This could also be caused by frost heave.)

Causes of water leaks

Here are five causes of water leaks–and how you (or your plumber) can get a handle on them.

The source: Your outdoor hoses
The cause: Weak connections or frost damage can cause leaks.
The fix: Inspect the connection at the spigot for any loose connections; if you notice a loose connection, replacing the washer can ensure a tighter fit. (Tightening with a wrench and pipe tape is another option.) If that doesn’t work and you have in-ground irrigation, it’s possible freezing weather damaged things. Call a professional for help with this one. (And always make sure to drain water out of your hose bib to prevent frozen pipes.)

The source: Your dishwasher
The cause: Leaks happen when water pools or the door doesn’t shut right.
The fix: A simple door leak can be fixed by replacing the dishwasher’s gasket, tightening the hose connection and checking to make sure you’re using the right detergent for your dishwasher. If leaks are still happening, call a pro.

The source: Your air conditioner or HVAC system
The cause: Some reasons why air conditioners leak include wrong installation, ice accumulation on the indoor evaporator and poor drainage.
The fix: A few DIY actions you can take include changing the air filter about every other month, making sure the condensate line is free of kinks and obstructions and investing in a dehumidifier if you notice condensation on your unit. Still, you’ll probably want to call a heating and cooling professional if you notice that your AC isn’t running well or leaking.

The source: Your refrigerator
The cause: The copper pipe that brings in water to make ice might have an unsecure connection somewhere. Other causes include a clogged drain hole (the passage that whisks away water from ice making operations). If your fridge is in an unheated garage, basement or porch, excess condensation could be forming when the heat from the motor mixes with the cold air.
The fix: You can try to tighten any loose connections by hand or with a wrench. If cold air is the culprit, seriously consider moving your fridge into a heated area of your home. If you suspect the drain hole, pour in a mild mixture of soapy water and ammonia followed by water to flush it out. If this doesn’t work, call a professional.

The source: Your washing machine
The cause: Weak washing machine hoses can break while seals on front-loading machines can wear out over time.
The fix: Replace your washing machine hose about every five years (make sure to buy a tough reinforced steel-braided hose) and replace the gasket on your front-loading door if it looks worn or permits any water to leak.

Added protection against water intrusion

Worried about water getting into your home and causing damage? If so, consider adding a Sewer and Drain Backup endorsement to your homeowners policy. It provides coverage if water or sewage back up into your house through sewers or drains, or overflows from inside a sump pump or other system designed to remove water that drains from your foundation.

http://www.eriesense.com/water-leaks/#.Uzm9mPldV8F

Preventive Maintenance-Washing Machines

8/4/2017 (Permalink)

Water Damage Preventive Maintenance-Washing Machines A washer machine was leaking on the second floor of this home in Dickson City.

Washing machine leaks are one of the most common causes of flood damage in a home, and can result in significant damage not only in the laundry room but also in adjacent rooms and areas.  The following precautionary steps can be taken in an attempt to prevent a leak: 

 1) Replace rubber and plastic hoses with reinforced steel braided hose, check connections periodically to make sure all connections are secure and replace the hoses every five years, 2)  Turn off the water supply to the washing machine when you will be leaving the house for an extended  period of time, 3) Ask your plumber about replacing any screw-type water-supply valves with easier to operate “dual-ball valves, “ which are also easier to operate.

SERVPRO of Carbondale/Clarks Summit/Old Forge as an emergency response company has been called to many water disasters which were the result of a washer malfunction. If your home has a flood stemming from a washer machine call the Lackawanna County's leader in water damage mitigation.

The Drying Process

7/26/2017 (Permalink)

Water Damage The Drying Process SERVPRO using the latest equipment to ensure proper drying leading to a safe and healthy environment.

SERVPRO of Carbondale/Clarks Summit/Old Forge, is the Scranton areas premier smoke, fire, water and mold cleanup and restoration company because we use the latest equipment and technology when drying any flood damaged home or business. Proper drying leads to a return to a safe and healthy living and working environment.

Water Removal Equipment

  • Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.
  • Infrared camera may be used to identify water location for thorough water removal.
  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck mounted and portable extraction units perform efficient water removal.

Sanitizing Agents, Germicides & Anti-Microbial Treatments

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew and other harmful microorganisms.

Hi-Tech Drying Equipment

  • Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture.
  • Industrial grade dehumidifiers minimize secondary water damage.
  • High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture.
  • Some situations call for special drying techniques that require state of the art equipment and training.

If your home or business experiences water damage from a flood always call a professional restoration company like SERVPRO of Carbondale/Clarks Summit/Old Forge.

Upstairs Supply Line Equals Downstairs Damage

7/17/2017 (Permalink)

Water Damage Upstairs Supply Line Equals Downstairs Damage When a supply lines bursts in a upstairs bathroom in this home in Dickson City the damage was devastating.

When your home is being threatened by water damage from flooding or leaks, SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton area's premier smoke/fire/water cleanup and restoration company, has the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

At SERVPRO of Carbondale/Clarks Summit/Old Forge, we have the specialized the equipment and certified water restoration technicians that bring years of experience necessary to handle the most challenging water damage situations. We are an emergency services company available around-the-clock.

SERVPRO of Carbondale/Clarks Summit/Old Forge, serves the Lackawanna County area, concentrates on safely drying, deodorizing and disinfecting the areas flooded or damaged by water to ensure that your home or business is restore to pre-disaster condition.

Psychometrics-The Science of Drying

7/14/2017 (Permalink)

Water Damage Psychometrics-The Science of Drying The dehumidification process is part of the science of drying by eliminating the airborne water molecules.

Psychrometry is the study of the air and its properties. It's the science of drying.  The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Carbondale/Clarks Summit/Old Forge certified water technician to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, by absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

SERVPRO of Carbondale/Clarks Summit/Old Forge, is an IICRC company with certified water restoration technicians. This is just another reason why we are the Scranton area's premier smoke, fire and water restoration and cleanup company. Our technicians have the expertise to make the event "Like it never even happened."

Flooding

7/13/2017 (Permalink)

Water Damage Flooding Flooding from a recent rainstorm threatens this Scranton business. Once the water recedes the restoration can begin. But WOW! Thats some rain.

When your home is being threatened by water damage from flooding, bursts or leaks, SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton's areas premier smoke, fire and water cleanup and restoration company, has the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

SERVPRO of Carbondale/Clarks Summit/Old Forge, serving all of Lackawanna County, has the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.

SERVPRO of Carbondale/Clarks Summit/Old Forge in the Scranton/Wilkes-Barre area has the expertise on the latest drying science to concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. No job is too big for us.

Emergency Service Readiness

7/10/2017 (Permalink)

Water Damage Emergency Service Readiness By creating drying zones, we were able to ensure safety but also limit the business interruption.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency services company. That means when a disaster happens we respond 24/7/365. The picture below is of a water disaster that occurred at a local retail establishment which we were dispatched too on a Friday night.

Scranton area business owners have come to rely on SERVPRO of Carbondale/Clarks Summit/Old Forge to respond in a timely fashion to both reduce secondary damage that any water disaster can cause as well as the downtime for the owners. Business interruption is always a concern and we do our best to minimize that effects.

The SERVPRO of Carbondale/Clarks Summit/Old Forge emergency response team was able to triage this damage and the business was able to remain operable while the damaged was repaired.

Flood Damage

7/3/2017 (Permalink)

Water Damage Flood Damage Flooded basement in Scranton which SERVPRO of Carbondale/Clarks Summit/Old Forge was called to dry.

Water runs to its lowest level, thus flooded basements are common in Northeastern Pa. and cause thousands of dollars in damage. Unfortunately most times when the flood is caused by an outside water intrusion, insurance will not cover it. The exception to this rule is when the sewer and drain backup rider is added to a policy. This rider basically states that if a sub-pump fails and a flood occurs, that the insurance company will cover the damage up to a certain amount.

Sewer and drain backup is a worthy investment for any homeowner. We at SERVPRO of Carbondale/Clarks Summit/Old Forge recommend that you check and service your sub-pump to ensure that it is working properly. These two recommendations will provide peace of mind in the event that your basement does flood.

Commercial Water Damage

1/23/2017 (Permalink)

Water Damage Commercial Water Damage SERVPRO CCSOF drying a large commercial structure in Scranton, Pa. A sprinkler head let go causing this damage.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need 24/7/365 at (570) 235-1646

SERVPRO of Carbondale / Clarks Summit / Old Forge has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

This church in Scranton, PA had a sprinkler head let go which caused flooding to the property. SERVPRO was called in by the insurance company to dry and restore the property. We were on-site within an hour thus limiting the secondary damage. We are #SERVPROReady.

Creative Drying

10/28/2016 (Permalink)

Water Damage Creative Drying Tenting a hardwood floor in order to extract the moisture and save the integrity of the room. Creative drying is our specialty.

A recent upstairs bathroom water leak compromised this beautiful hardwood floor at a home in Scranton, Pa. SERVPRO of Carbondale/Clarks Summit/Old Forge created a floor drying system in order to save the hardwood. By tenting the floor we are able to extract the moisture from the wood by using air movers and dehumidifiers. Repairing/saving instead of replacing damaged flooring not only saves money but also the integrity of the home.
If your home or business experiences water damage which requires professional mitigation, call the Scranton areas leader in smoke, fire and water cleanup. Creative drying is just one reason to call SERVPRO of Carbondale/Clarks Summit/Old Forge to call us at (570) 235-1646. We help make it "Like it never even happened".

The Effects of Untreated Water Damage

8/10/2016 (Permalink)

Water Damage The Effects of Untreated Water Damage This mold growth was a direct result of last weeks flooding in Elmhurst, Pa. Untreated water damage can lead to an unhealthy situation.

This home in Elmhurst was on the market for sale. The homeowner resided out of state and the home was left unattended. Last weeks storms caused flooding in the basement which went undressed causing all this secondary damage. The homeowner returned to a wet carpet and visible mold on the walls and ceilings. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to return the home to its previous condition. If your home or business has suffered flood damage call Lackawanna County's leader in flood damage recovery company at (570) 235-1646. We are an emergency services company specializing in smoke, fire, water and mold mitigation and cleanup. SERVPRO of Carbondale/Clarks Summit/Old Forge a name you can trust.

Carpet Cleaning

7/22/2016 (Permalink)

Water Damage Carpet Cleaning Before and after of a carpet restoration project in Scranton. Damaged carpets need to be dried, cleaned and deodorized as part of restoration process.

This is a before and after photo of a commercial grade glue down carpet that was damaged from a busted sprinkler head in a manufacturing facility in Scranton. The water damaged several of the offices. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to mitigate the damage. Once the affected area is dried the process of restoring the structure begins. This is an excellent picture of how badly the carpet was damaged but with the correct drying technique specialized equipment the commercial grade carpeting was able to be saved. Working on the repair instead of replace principle SERVPRO of Carbondale/Clarks Summit/Old Forge is able to save our customers money and business interruption. We are an emergency services company available 24/7 in the Lackawanna County area. Call us at 570-235-1646 if your facility experiences smoke, fire or water damage.

Drying Chamber Helps Facilitate the Drying Process

7/18/2016 (Permalink)

Water Damage Drying Chamber Helps Facilitate the Drying Process By creating a drying chamber, we can better control the internal environment.

Having containment on a water damage job can assist in drying the structure quickly and thoroughly. This saves the customer in both downtime and costs.
Containment allows the restoration company to better control the drying environment. It will eliminate the unaffected parts of the structure from your drying chamber. This will help reduce the amount of drying equipment needed on a particular job and will also help speed up the drying process.
SERVPRO of Carbondale/Clarks Summit/Old Forge created this drying chamber during a water damage claim in Scranton. We were able to dry the affected areas while allowing the business to remain operating. SERVPRO of Carbondale/Clarks Summit/Old Forge strives to reduce business interruption while safely drying the structure.
If your home or business experiences water damage and needs professional mitigation, call Lackawanna county's premier smoke, fire and water cleanup and restoration company at (570) 235-1646.

Carpet Delamination

5/18/2016 (Permalink)

One of the first things SERVPRO of Carbondale/Clarks Summit/Old Forge will do as a restoration company when responding to a water damage is to get rid of as much water as possible as quickly as possible. Extraction is the first goal of the technician. Depending on the type of floor covering, we approach the job differently. If it is glued down carpet, we extract as much water as possible before setting equipment. If it is carpet with padding, we have to determine if the carpet is salvageable or not. When we remove the carpet from the tack strips and the backing of the carpet separates from the actual carpet fibers, then the carpet is considered delaminated. In that instance, we will remove both the carpet and the padding. If the carpet backing is still intact, then we will lift the carpet, remove only the wet padding and place air movers both above and below the carpet to dry it.

If you have experienced water intrusion and suspect there may be lingering moisture, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 assistance and we will make it "Like it never even happened."

Document Drying Chamber

5/10/2016 (Permalink)

SERVPRO’s Document Restoration Services

When faced with a fire or flood, much more than the structure becomes affected. Everything, including furniture, electronics, and even important documents may need attention. A couple of years ago while thinking of ways to help serve our customers better, SERVPRO® decided to invest in a vacuum freeze-drying chamber that can recover important documents and other media. This allows franchises to offer an additional restoration service to their clients, while also “Keeping it Green.” Since conception, SERVPRO® has performed a tremendous amount of work, drying out everything from financial records and engineering drawings to photo albums and vintage Barbie doll boxes. The drying chamber was initially located in Texas, but a recent decision was made to relocate it to our corporate office in Gallatin, Tennessee. By moving the drying chamber to Gallatin, it is now more centrally located to the Franchise System. Many of you may be familiar with document drying on water loss jobs; some of you may even use a sub-contractor for document restoration services. SERVPRO’s drying chamber Wet documents can be found on any job site. Whether it’s a family bible or pictures at a residential water loss or legal documents, medical files, or government papers at a commercial water loss—it’s imperative that you do not overlook these items. SERVPRO® offers cleaning, digitizing, sterilization (through gamma irradiation), deodorizing, trimming, refile jacketing, and certified destruction services. Even on category 3 losses or items affected by microbial growth, the drying chamber can help recover those items. The drying chamber can dry almost 800 cubic feet of documents in each cycle. The standard run time for that size of a load is about 4-8 days depending on the nature of the items and the amount of moisture that is in them. The drying chamber team is available 24/7, 365 days a year to assist with customer concerns, HIPAA certifications, proper shipping, and the drying process.

SERVPRO of Carbondale/Clarks Summit/Old Forge is a proud member of the SERVPRO family proudly serving the Lackawanna County area. Having the drying chamber as a resource in the local market allows us to better service our customers by offering a total drying and restoration service. This is just another reason why SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water cleanup and restoration services. If during a water disaster your documents get damaged, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to help you make it "Like it never even happened."

Increased Rain Leads to Sewer and Drain Backups

5/4/2016 (Permalink)

Water Damage Increased Rain Leads to Sewer and Drain Backups Frank in Personal Protection Equipment extracting sewerage from a basement in Scranton.

As Mother Nature continues to bring Northeast PA buckets of rain, SERVPRO of Carbondale/Clarks Summit/Old Forge has been busy cleaning up sewer and drain backups. We are currently working on three (3) residences in Duryea, Plains and West Pittston where the increased water has caused the sewerage system to backup and overflow with the residence. Unfortunately with the age of the sewerage system in the Lackawanna/Luzerne County region this is not an uncommon phenomena. Understandably, this brings serious issues to the homeowner. Sewer water has the potential to cause health issues - not to mention the odor that accompanies it. For these reasons a professional cleanup company like SERVPRO of Carbondale/Clarks Summit/Old Forge is highly recommended. We posess the specialized training and equipment necessary to make the structure safe for habitation. Pictured are some of the equipment required always putting the safety of everyone involved first and foremost. SERVPRO of Carbondale/Clarks Summit/Old Forge is located in Taylor and as an emergency services company we respond 24 hours a day to any emergency. If your home or business has suffered a sewerage backup call the Scranton area's leader in specialty cleaning at (570) 235-1646 so that we can help restore your property to preloss condition.

Why You Should Attain a Professional Restoration Professional

5/3/2016 (Permalink)

These days, many residential and commercial property owners find themselves grappling with water damage. Unfortunately, a lack of knowledge regarding how to adequately deal with this issue often results in subsequent property damage. In some cases, the damage can detract from the property's value or force a business to relocate temporarily or shut down entirely. However, knowing what to do when disaster strikes can help property owners restore their home or office quickly and correctly. The most important step to take when dealing with water damage is attaining professional restoration services. Here are just a few reasons why doing so is important and advantageous:

Water Damage Professionals Have Experience

Unlike residential and property owners, water damage specialists have extensive industry experience. This means that they can quickly analyze your unique property issues and provide solutions that will resolve all problems. By working in excellence and expediency, water damage professionals can limit structural deterioration and restore your property without making you or themselves susceptible to injury and illness. On the other hand, an owner who attempts to complete the water damage process on their own is vulnerable to a wide range of health hazards that they are likely to occur. For this reason, completing a do-it-yourself project is never a prudent course of action.

Water Damage Services 

Another great benefit of attaining professional water damage restoration is that they provide many services. Unfortunately, water damage can result in a wide range of challenging issues with your property. However, industry experts possess the skills and knowledge necessary to address and resolve them all. Some of the services provided by water damage experts include:

  • cleaning
  • odor removal
  • structural drying
  • disinfection
  • mold removal
  • content restoration

Additionally, water damage specialists can make sure that all of your carpets and furniture are deodorized.

What To Look For In A Water Damage Restoration Firm 

Once you recognize the great value of attaining professional water damage restoration services, it's important to learn how to find the best team on the block. To ensure that you can attain the most excellent, expedient services available, make sure you select a team of professionals who employ IICRC-certified technicians, offer a fast response, provide excellent customer service, and have an exemplary reputation in the industry. 

When your property is impacted by water damage, acting immediately and efficiently is a must.

If your home or business has experience a water emergency, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646. Each of our IICRC-certified professionals possesses the dedication and determination to get the job done quickly and correctly. We're ready to restore your commercial or residential property immediately, so call us today. 

Article written by Daniel Jeffries of SERVPRO of Fort Collins

Water Damaged Building - What To Do

4/21/2016 (Permalink)

At SERVPRO of Carbondale/Clarks Summit/Old Forge, we strive to not only to be the premier cleanup and restoration company in Northeastern Pennsylvania, but also to provide you with quality information regarding the restoration industry. The following is another quality piece written by David Libowitz and taken from an amazing site at National Damage Recovery. This site and author provide valuable information on a weekly basis regarding smoke, fire and water cleanup and restoration issue.

Water damge is one of the worst types of damage that can occur to a building because it can affect the structure of the building if rotting occurs. If you have water damage, there are steps to take to prevent the damage from occurring. Here is what you need to know:

1. What is Water Damage Restoration? 

Water damage restoration describes the “process of restoring a property to pre-loss condition.” In general, the IICRC and RIA will suggest a standard of procedure to handle water damage restoration. This procedure is outlined in the S500 and is based on restoration principles and other research. It is constantly being revised, but the basic principles will remain the same. The best practices from the scientific community, the disaster restoration industry, and the restoration schools are employed.

2. Be Sure to Obtain a Loss Assessment and Evaluation

All of the materials affected by water damage should be documented. To determine the reimbursement for any damaged items, you should refer to the industry standard pricing guides. The Blue Book is one of the common guides used to determine the value of the most popular materials and items lost during a water damage incident. 

Water sensing equipment can be used to determine how much damage is done. Infrared tools are some of the best tools used for assessment. Water sensing equipment with probes may also be used. 

After the problem is assessed, clean-up can begin. At this time, any areas that were affected can be cleaned, repaired, and deodorized. This is a part of the final stages of restoring the damaged area back to normal. Any sanitation should also be conducted if there were any feces, urine, or other bacterial waste involved in the damage. 

3. Contact an Experienced Expert 

An expert can help you know what to do if you have extensive water damage. Although the steps may be evident to some, it’s not always evident to everyone. Contact an expert to ensure that you don’t miss a step that may result in unexpected structural damage later. There are numerous water damage experts located in the major markets that can help business owners. 

What You Should Do About the Water Damaged Business?

If you want to know what to do about your water damaged business, we suggest that you follow the steps and get it done. Handle all water damaged business as quickly as possible to avoid significant damage on you building. Some types of water damage could be irreparable. Don’t wait until it’s too late because the costs of repair or rebuild will be even more expensive than expected. Take precautionary measures to ensure that you can restore your building back to its original condition. 

SERVPRO of Carbondale/Clarks Summit/Old Forge is a proud member of the SERVPRO family where we take being Scranton's preferred smoke, fire and water cleanup and restoration provider. An emergency services provider we are available 24/7/365 in Lackawanna County. If your home or business has experienced a disaster which requires specialty cleaning call us at (570) 235-1646 

Protecting Your Home from Water Damage

3/31/2016 (Permalink)

 Water damage can do an overwhelming amount of damage. Even small leaks in your home can lead to serious structural damage if left alone. You need to be proactive about preventing water damage. You can do several things today to protect your home from water damage.

Actions to Take In Your Kitchen
You need to start by looking at the appliances in your kitchen. Your kitchen can potentially be a major source of water damage in the home. Begin by checking the floor around your refrigerator and dishwasher. If there are puddles or moisture, then have the appliance repaired by a professional immediately. Check the connections to your dishwasher and ice maker. Keep those connections tight to prevent leaks.

Protecting Your Bathroom
The bathroom in your home can be another location where water damage might occur. Check around your sinks, tubs and toilets for signs of leaks or damage. Make repairs right away if you find anything. Look at the grout and seals around your tub. If it seems dry or cracking, then replace it. Be cautious about what goes into the toilet to prevent clogs that will flood the home. You also need to examine your fixtures for signs that there are leaks that could potentially cause water damage over time.

Major Appliances in the Rest of Your Home
You must inspect the other major appliances in your home on a regular basis. Examine the hoses connecting your washing machine to the water supply. If you see swelling, cracking or corrosion, then replace the hoses immediately. Choose braided hoses rather than simple rubber ones. You will also need to look carefully at your water heater. Check around the entire unit searching for corrosion, dents or small leaks. Replace your water heater if it is damaged or if it is more than 15 years old.

Check for Plumbing Leaks:
You should check your plumbing for leaks that are not obvious once a month or every few months. Start by turning off all the faucets, appliances and water values in your home except for the mains. Wait for at least one hour to pass. Go to your water meter and see whether it is showing that water is still being used. High water usage indicates that you presumably have a leak somewhere. Call a plumber to inspect your plumbing if this occurs.

Install and Maintain Sump Pumps
One of the most effective ways to protect your home from water damage is with sump pumps. You want to install a sump pump in your basement or the lowest floor of your house. Install a backup sump pump as well in case the primary one fails or a large amount of water enters the home. You also need to inspect and maintain the pumps so that they are always ready for action. Have your sump pumps replaced or professionally serviced at least once every decade.

Take Care of Your Roof
Complications with your roof can allow water to pour into your home whenever it rains or snows. This water can cause massive amounts of damage to the structure of your house in a short time. Keep your roof clean by removing any debris such as fallen branches. Visually inspect your roof each season. If you see signs of damage, then contact roofers for repairs. Check your attic for signs of damage as well. Additionally, keep your trees pruned back so that they do not come into contact with your roof.

Watch Your Gutters and Downspouts
Faulty gutters and downspouts can allow water to pool on your property and damage the foundation of your home. You want to inspect your gutters every season. If there are loose brackets, holes or other problems, then fix them as soon as possible. Clean the gutters regularly and install gutter guards. Make sure the connection between the gutters and downspouts are secure.

Be Prepared For an Emergency
A final step is to be prepared for an emergency. You want to have the number for a water damage restoration company available. This will allow you to restore your home to normal very quickly. You also want to learn where the water mains are in your home so that you can shut them down in an emergency. If you are prepared for an emergency, then you can minimize or prevent any water damage.

If your home or business has suffered a water disaster call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton's area premier smoke, fire and water cleanup specialist at (570) 235-1646. We are an 24/7 emergency services company.

Rust stains from Water loss

3/29/2016 (Permalink)

Water Damage Rust stains from Water loss Rust stain on the carpeting from a cracked pipe in the ceiling.

The pipe in the ceiling cracked at this home on East Mountain, leaving the homeowner with a $5,000 water bill. Notice the rust stains on the chase which discolored the carpeting as well. There was so much moisture in the home that the door pictured on the left was swollen shut.

SERVPRO of Carbondale/Clarks Summit/Old Forge was called to dry the structure and restore it to pre-loss condition. No loss is too big or too small for our trained team of specialized mitigation experts.

If your home or business has experienced a water disaster, call the professionals at SERVPRO of Carbondale/Clarks Summit/old Forge at (570) 235-1646. We are the Scranton area's premier smoke, fire and water cleanup and restoration company and are available 24/7, 365 days a year.

Understanding Water Damage

3/27/2016 (Permalink)

Water Damage Understanding Water Damage Water damage cleanup at a hotel in Dickson City, Pa. The mitigation requires specialized training to avoid second damage and to keep the cots low.

The following is excellent information from The National Disaster Recovery Organization:

Water damage cannot be limited to homes located in flood prone areas. Water damage can happen anywhere. A heavy storm passing through can leave devastating property damage. A plumbing emergency could just as easily cause significant water damage for the property. If water damage does occur, it’s important to understand of exactly what to expect during the process.

What is water damage restoration?
Water damage can occur for a number of reasons. A burst pipe, faulty window or door installation, leaky toilet or damaged water lines could all cause water damage in a home. Water damage restoration come in and handle the cleanup when a plumbing, storm or another accident involving water occurs within the property. The area is dried, sanitized and deodorized as a part of the process. The water damage team handles all of the repairs done to the structure as a result of the incident.

What are the categories of water damage
It is difficult to determine the extent of the damage visually, so water damag specialists inspect the entire area with special infrared, water sensing technologies. The IICRC S-500 guide breaks down the different levels of water damage for the property. The Category 1 involves water from a clean source, such as water supply lines or the toilet. The second category typically contains some contaminants that could pose potential health risks if there is discomfort or any illness that may result from exposure. Scenarios typically involve grey water, washing machines, and water containing human waste. The final category Is the most dangerous as it includes unsanitary, black water. This category encompasses swamp water and standing water that could lead to microbial growth.

Understanding the costs
Many consumers are naturally concerned about the costs of getting a quality cleanup. There is no set cost because the severity of the damage can vary between scenarios. Minor damage limited primarily to a small area with cleaner water may vary in severity to a larger area that has been contaminated by gray or black water that contains human feces, raw sewage or other harmful bacteria. The location of the damage as well can also be a factor when evaluating costs for cleanups. A small area of a roof can costs several hundred dollars to repair while a flooded basement can cost tens of thousands to clean, repair and restore. The type of materials can also be factored into the costs as well. If higher grade materials are selected for the necessary repairs, then one can expect to pay slightly more. 

Water damage restoration
Water damage restoration comes with its share of risks. People who rely on these professional services for their emergency needs are protecting themselves from potentially dangerous to exposure to harmful bacteria and pathogens that could lead to severe illness. Leaving the cleanup to the pros is extremely important in getting the cleanup process completed correctly the first time.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified water restoration company serving the Lackawanna county area for all your smoke, fire and water cleanup and restoration needs. If your home or business has suffered a smoke, fire and water disaster call the cleanup professionals at (570) 235-1646. We are an emergency services company available 24/7/365.

Water Extraction Process

3/24/2016 (Permalink)

Floods and hurricanes can have a profoundly negative impact on the condition of your home. This is especially the case if you find your residential property subjected to extensive water damage. Standing water can present numerous problems, including the proliferation of mold and extensive damage to the structure of your home. In some cases, homeowners can feel overwhelmed at the idea of taking all the steps necessary to get their private living space back in optimal condition. Yet the process doesn't have to be tedious, difficult, or nerve-wracking. Simplify your home remediation process by reading the following overview about how to handle water extraction following a flood or hurricane: Water Extraction: Every Minute MattersWhen it comes to eliminating water from your home after a flood or hurricane, every minute matters. In fact, the longer you allow excess water to remain in your home, the more susceptible its structure becomes to severe damage. Excess water that lingers in your home following a natural disaster can also give rise to the proliferation of mold and mildew. These spores can cause a plethora of unwanted health problems, including breathing problems. For these purposes, it is important that you eradicate excess water as quickly as possible. 

The Water Extraction Process: A Brief Overview

The water extraction process involves several steps. The first step is removing excess water from the property. Typically, a professional will accomplish this objective through the use of a wet/dry vacuum. Once the standing water has been removed, the home must be thoroughly dried to ensure that there will be no mold growth. The drying process also prevents the onset of moisture damage. Remediation professionals can utilize a wide range of equipment to exact the drying process, and some of the tools used can include a dehumidifier, moisture meter, and air mover. Get Professional Water Extraction ServicesWhen your house has been subjected to damage from a hurricane or flood, attaining high-quality water extraction services should be at the top of your to-do list. When you obtain excellent, expedient remediation services, you can prevent both primary and secondary water damage from adversely impacting the structure of your property. While you may have given consideration to handling the remediation process yourself, it's important to remember that professionals possess the extensive experience and education necessary to optimize and expedite the water extraction project. Choose SERVPRO of Carbondale/Clarks Summit/Old Forge (570) 235-1646.When you begin looking for the ideal company to assist you with the water extraction process, turn to SERVPRO of Carbondale/Clarks Summit/Old Forge. The company is committed to offering exceptional services, affordable prices, and amazing customer service. Contact us now and let us restore your residential property with speed and efficacy. We are Lackawanna counties premier speciality cleaning company and offer 24/7 services to Northeastern Pa. 

Spring is Springing

3/23/2016 (Permalink)

Spring has arrived. The days are getting longer. The birds are returning, and the fruit trees are flowering. Pretty soon we will be cutting grass, weeding gardens, and moving our lives outside. 

So now is the perfect time to do a quick assessment of your home to make sure the winter weather didn't remove any shingles, blow any siding loose, crack an exterior water spigot, or displace any crawl space vents. 

Water intrusion is one of the main contributors to building damage that can decrease the value of your property. This can include structural damage, rot, termites and other unwanted pests, and microbial problems that can lead to sick building syndrome as well as the potential liability associated with a decline in indoor air quality.  

Regular home inspections can show early indications of potential water intrusion. Look for peeling paint, discolored caulk, open seams, airflow in areas that should be sealed, etc. If you have water intrusion from any source, remove wet material and get the structure dried as soon as possible so the water doesn't create additional problems. 

If you have experienced water intrusion and suspect there may be lingering moisture issue, call SERVPRO of Carbondale/Clarks Summit/Old Forge and we will make it "Like it Never Even Happened."

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna Counties premier smoke, fire and water clean up and restoration company. Call us at (570) 235-1646 anywhere in the Scranton/Wilkes-Barre area for 24/7 emergency service.

Drywall Water Damage

3/18/2016 (Permalink)

As many water damage experts know, wet drywall is almost always a lost cause. This is because the material is plaster wrapped up in paper. In short, the material is not at all resistant to water. For this purpose, it is imperative that homeowners preclude their drywall from being exposed to water. Although drywall replacements are not too costly, the repair should be left to the professionals. You should take the time to learn how to prevent your drywall from being subjected to water damage. Here are several strategies that you can use to accomplish this objective: Control HumidityOne great way to prevent drywall from being ruined is to control your humidity. This is immensely important given that excessive humidity can be just as debilitating as a flood. For this reason, make sure that you keep a dehumidifier running during periods when humidity is high. Also, be sure that you keep your air circulating efficiently. Finally, make sure that you pay attention to weather reports and have a vent fan installed in your bathroom. Check PlumbingUnfortunately, your plumbing pipes can be the source of excessive water condensation. This is especially the situation throughout the summer season. If your pipes start to sweat behind the drywall, the water vapor can increase, and your water can begin to pool. The result is substantive damage to the drywall nearby. Prevent this deterioration from taking place by having a plumber check your pipes to see if they can be wrapped to contain moisture. Eliminate Flood SourcesAnother great way to prevent drywall water damage is by eliminating flood sources. To do so, check that you have your gutters cleaned regularly and also be sure that your downspouts are routed far from the property. Let SERVPRO of Carbondale/Clarks Summit/Old Forge's water damage restoration professionals assist you.

Drywall water damage is one of the most devastating occurrences that a residential property owner can encounter. However, utilizing the prevention tips outlined above can help you avoid this type of adverse experience. Also, note that the professionals of SERVPRO of Carbondale/Clarks Summit/Old Forge are pleased to provide you with efficient water damage restoration services whenever you need them. In addition to offering 24/7 emergency services, our IICRC-certified crew provides each client with the detailed work necessary to get the property back in exceptional condition. Contact us now at (570) 235-1646. We are Lackawanna County's leader in smoke, fire and water cleanup and restoration and are available 24/7 in the Scranton/Wilkes-Barre area.

Water Damage - Electrical Equipment

3/14/2016 (Permalink)

Expensive electrical equipment can be permanently damaged by water. Don’t plug in your electrical equipment until you’re sure it’s dry. There are a variety of ways to dry electrical equipment that’s been damaged by water. Follow a few tips to ensure your equipment starts working like new. 

Remove The Battery
The first step in drying out electrical equipment is to take it apart and remove the battery. Keep the parts separate until they are completely dry. If the device still contains moisture after 24 hours, then use the power of the sun or place in a bowl of rice for best results.

Let It Soak In Rice
Electronic equipment can soak in a bowl filled with two cups of rice. Take the equipment apart and let it sit completely covered for 12 to 24 hours. Use a cotton ball and alcohol to complete the job. You can also use a cleaning cloth that is anti-static for good results.

There are a variety of ways to dry electrical equipment that’s been damaged by water.

The Power Of The Sun
The sun can be used to dry out your wet electrical equipment. The power of the sun is very effective for saving electrical equipment that might otherwise be ruined. Before you give up on wet electrical equipment, try this technique first. It may take several days for the equipment to dry, but it’s better than having to replace it. 

Turn On The Fan
After you take wet electrical equipment apart, you can leave the parts on top of a table with a fan blowing on them. Let them sit there for at least 12 to 24 hours. Look for signs of moisture by using a strong light and inspecting the item closely. Never turn on damp electrical equipment until you’re positive it’s completely dry. 

Electric Heat Drying
Place the wet electrical equipment near a heat drying source such as central heating vent, fireplace or radiator. Make sure the equipment has been taken apart and lay them about two inches from each other. This method may work best if you leave the equipment near the heat source for 24 to 48 hours. 

Standard Hair Dryer
A common hair dryer may be all you need to dry damp electrical equipment. Use the highest heat setting and aim the heat on the equipment. Take the equipment completely apart to avoid damaging the items. If you’re sure the equipment is dry, test using low-voltage electrical power. Electrical equipment can often be saved using the above methods.

While SERVPRO of Carbondale/Clarks Summit/Old Forge does NOT restore electronical equipment damaged by water or smoke, we do partner with several electrical restoration companies including Power Equipment Restoration. It is recommended that if these above mentioned tips do not work, you call a professional equipment restoration company.

Water Damage - Carpet Cleaning

3/10/2016 (Permalink)

Water Damage Water Damage - Carpet Cleaning Flooded basement in a home in Scranton, Pa. Homeowners insurance agent called SERVPRO to mitigate any further damage.

You head downstairs for your morning pot of coffee, but as you reach the first floor, your feet sink into a spongy carpet that absorbed a plethora of water. This may seem unreal, but it is a reality for many people. However, when it comes to water damage, practice safety first. Turn off the electricity for the area that is saturated with water, and locate the cause of the overflow. Never step into water if you suspect that it might be electrically charged because it can cause serious injury or death.  In the best case, clean water from an overflowing sink or malfunctioned appliance has caused the water damage, and it was confined to one room.  Owners can take immediate action to reduce the water damage. First, remove anything in the wet carpet area because it will prevent carpet stains, and it will decrease the chance of damage to household objects. You can place tin foil under furniture legs and relocate items like potted plants. In addition, avoid walking on the carpet because it may spread the damage to unaffected areas. If you do walk on the wet carpet, do not walk on newspapers because the ink can stain the carpet.  Fast water extraction and using the right drying equipment can restore a water damaged carpet. However, what if the water is contaminated? This could be from an overflowing toilet with urine or a fish tank that broke, but if the water damage gets addressed during the first 48 hours, the carpet may still be salvageable. However, you must thoroughly clean the carpet after it has dried. What about the worst case scenario? For example, what if sewage or seawater reaches the carpet? In those cases, the carpet must be removed. Some argue it could be dried and cleaned; however, your carpet will never achieve a sanitary restoration. This water carried pathogens that can harm your health. You are better off throwing it away.  In studies conducted to understand the quality of a carpet before it was water damaged, people discovered that longer drying periods contributed to a strengthened carpet adhesive that was stronger than post-water damage. Water damage restoration comes with countless opportunities. While it may not be ideal to find a drenched carpet when going for your morning coffee, remember that it can be restored quickly, and you can return to the nurturing environment of your home.

SERVPRO of Carbondale/Clarks Summit/Old Forge's business is based on the speed to reduce the amount of secondary damage. We work off the repair instead of replace principle with the goal of saving both the homeowner and insurance company money. As the leader in smoke, fire and water restoration in the Scranton area we pride ourselves on our relationships with insurance agents and adjusters. If your home or business has suffered a flood, call us 24/7 at (570) 235-1646 for assistance. Serving the Lackawanna and Wyoming county areas.

Water Damage - What To Do

3/8/2016 (Permalink)

Water Damage Water Damage - What To Do A second floor bathroom supply line broke causing water damage to both the second and first floors in this home in Scranton.

Seasonal flooding, burst pipes or other problems can cause extensive water damage to your home or other structure. The longer the water is in contact with materials, the more damage it can do. In order to minimize the damage and prevent further deterioration of home materials, experts recommend following a few important procedures:
1. Turn Off Electricity
Standing water can be a serious hazard if loose wires or other equipment draws electrical current into wet areas. Turn off electricity to the house before doing an assessment of the water damage. Then, remove TVs or other appliances from the affected area to minimize water damage to these items.

2. Call Your Insurance Company
Immediately contact your insurance agent to notify him or her about the damage to your property. The agent can then advise you on the proper procedure for filing your claim and may have approved restoration specialists that can get your property back to normal. 

3. Wear Boots When Entering Flooded Areas
If any water is still standing, wear heavy boots when entering the area. The water may harbor rodents, insects or broken items that can injure your feet. You can then assess what can be saved from the area and what will have to be removed.  

4. Order A Dumpster
Immediately order a dumpster so that you will be able to discard the materials that cannot be saved. In many cases, construction materials, such as drywall and other materials, must be removed and replaced. You will need a dumpster for these materials. In some communities, you will have to deliver certain types of materials to recycling centers. 

5. Sweep Out Remaining Water
After the water recedes, you may have some remainder in your home that will require sweeping to direct it out of interior areas. You will then be able to remove carpeting and other items to allow them to dry out. Many items may require professional cleaning and deodorizing before they can be re-installed. 

6. Dry Out the Area as Quickly as Possible
Set up fans and heaters to dry out affected areas as quickly as possible to minimize damage. Mold growth can be a serious health concern, as well as a cause of damage to construction materials. Professional mold remediation may be necessary. 

7. Call SERVPRO of Carbondale/Clarks Summit/Old Forge (570) 235-1646. If you detect severe water intrusion into construction materials, call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton area's leading water restoration company. We have effective techniques and professional equipment that will reduce water damage and restore your home to its previous condition. We are an IICRC certified firm specializing in emergency services serving the Lackawanna and Wyoming Counties, 24 hours a day. 

Water Damage Inspection Tips

2/19/2016 (Permalink)

Millions of properties in the world suffer from water damage every year. This could be a result of broken water pipes, environmental flooding and torrential rains. Water damage has a host of negative effects in the home. SERVPRO of Carbondale/Clarks Summit/Old Forge addresses water damage on a daily basis and understands how the effects can be devastating. 
Effects of Water Damage in a Home 
Dampness, caused by water damage, supports growth of mold and mildew. These pose severe health risks for both human beings and animals. When inhaled, mold spores often cause respiratory problems such as allergies and lung bleeding due to their chemical toxins. Mold also eats up and destroys organic substances such as wool, cotton and even food.

Water destroys wooden surfaces and makes them rot after a certain period of exposure. It also weakens concrete and may cause walls to collapse when they remain damp. 

Negative effects of water damage can be avoided by regular inspection of your home.

Areas to Inspect in a Home
There are several key places to inspect. These are:

Home Exterior
Your roof, usually the first to be affected by rain, needs to be checked for signs of collapsing and leakage. Replace missing tiles and shingles pulled out by strong winds. Also, inspect the outer walls for cracks which let in water. 

Home Interior
You need to inspect your ceiling to see if it is wet, and the floor for cracks made by water. Also, check for entry of water through the foundation. In the rooms, check for bent ductwork and warped or stained wood.

Your bathroom and kitchen need inspection to see if ceramic materials such as sinks, bathtubs and toilets are leaking.

Inspect the basement for pooling water, cracked floors and walls. You also need to check your personal belongings such as furniture, electronics and garments.

Appliances
Inspection of your washing machine supply lines should be regular. When you are going away from home for extended periods, turn off its water supply.

The ice maker supply line behind your refrigerator needs inspection. If it is brittle or leaking, replacement should be prompt.

It is a good idea to inspect your water heater for corrosion and leakage. Also, check if the overflow hose is well connected because regular inspection has its benefits.

Benefits of Regular Water Damage Inspection
Water damage inspection is important because:

• Damage inspectors have many years of training and experience to handle all manners of water damage cases. They use specialized tools that are effective to diagnose water damage and examine places you cannot access or see.

• It helps to calculate the extent of damage you have suffered so that your insurance adjuster can give settlement according to the homeowner’s insurance policy.

• Discovering water leaks from broken pipes will save you money on water bills and time on repairs.

• Mold and mildew that cause health risks can be prevented and eradicated when detected.

• It will eradicate musty odor caused by dampness in your home.

• It will prevent or ease destruction of property such as walls, furniture, electronics and carpets.

In conclusion, water damage occurs in many places and can cost you much. Fast response is imperative to reduce the effects of water damage in your home. We are well-trained to handle water damage with structural drying, contents handling and document drying in an efficient way.

If your home or business experiences water damage, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 assistance. 

Inside Flood

2/17/2016 (Permalink)

Water Damage Inside Flood Commercial indoor flood in Dickson City, Pa.

Frozen pipes can lead to a number of issues in a modern home, causing significant damage once flowing water turns to ice.

Although keeping pipes flowing and fluid during the winter season isn’t always in the control of a homeowner, there are some preventative measures a homeowner can take to combat frozen pipes.

Allstate Insurance agents, who deal with claims from frozen pipes, recommend keeping homes warmer than 65 degrees to keep walls from freezing. Homeowners should also identify when temperatures will be below freezing and keep hot and cold faucets open enough to let them drip slowly to keep water moving through the pipes.

Agents also advised removing hoses from spigots outside the home, but even with all these measures, it’s still possible for pipes to freeze.

In the event that pipes do freeze, officials recommend contacting a plumber immediately to help thaw the pipes, lest they burst.

SERVPRO of Carbondale/Clarks Summit/Old Forge was dispatched to this commercial building in Dickson City, Pa. A sprinkler pipe ruptured due to the freeze and thaw causing this large scale water damage. We were on-site within the hour and were able to keep the business in opertaion. SERVPRO of Carbondale/Clarkls Summit/Old Forge is an emergency services compamy able to respond to any size disaster 24/7/365. We are the Scranton/Wilkes-Barre area's leader in smoke, fire and water cleanup and restoration. If your home or business experiences an indoor flood, call Lackawanna County's leader in commercial drying at (570) 235-1646

Faster to Any Disaster

2/16/2016 (Permalink)

Water Damage Faster to Any Disaster Devastating effects of water damage at a hotel in Dickson City.

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Lackawanna, Wyoming and Susquehanna counties on a 24/7 basis. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646

Water Damage Tips

2/11/2016 (Permalink)

Water Damage Water Damage Tips A flooded basement in Scranton SERVPRO of Carbondale/Clarks Summit/Old Forge was able to safely dry.

With the extreme cold weather forecasted for the weekend, frozen and burst pipes will be prevelant. Please follow these water damage tips should your home or business experience a water disaster and that SERVPRO of Carbondale/Clarks Summit/Old Forge is avialble 24/7 to meet any cleanup your home or business may experience. We are the Scranton area's leader in drying and restoring wet strucrtures. Call (570) 235-1646 in Lackawanna County for immediate assitance. We work with your insurance company.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (570) 235-1646

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Buckled Oak Floor

2/8/2016 (Permalink)

Water Damage Buckled Oak Floor Sometimes repair is impossible like this oak hardwood floors.

Recent water damage at a home in Scranton, Pa. Notice how the oak hardwood floors are buckled due to the amount of water and the time between the disaster and the mitigation efforts. Unfortunately in this instance the floor cannot be saved and must be torn out and replaced.

SERVPRO of Carbondale/Clarks Summit/Old Forge's business is based on the principle of repair instead of replace, however there are times when the damage is too extensive and replacement is the only option.
SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in water, smoke and fire cleanup and restoration. We are an emergency services provider available 24/7 to meet any disaster. Call us at (570) 235-1646.

Preventing Frozen Pipes - from Travelers Insurance

2/3/2016 (Permalink)

Water Damage Preventing Frozen Pipes - from Travelers Insurance Ice emerging from a water pipe in a home in Scranton, Pa.

Preventing Frozen Piping:

Cold temperatures can reach areas of your facility that you cannot see or seldom visit, such as: Crawl spacesClosetsEnclosed spaces (e.g., attics, lofts, roof spaces)WarehousesIsolated storage areas Cold weather preparedness is important to help reduce potential business interruptions and related losses resulting from cold temperatures.

In severe cold, water pipes have the potential to freeze and break. If safe to do so, make sure pipes that are located in isolated and/or poorly heated spaces are shut off and drained or protected with a supplemental heating source.

Fire protection sprinkler systems are dependent on the ability of water to flow freely when needed. Ensure that wet piping systems, which may be subject to cold temperatures, are sufficiently heated to prevent freezing. Severe cold weather can also delay the response time of the local fire department; therefore, it is imperative to properly maintain your fire protection systems. Lastly, if heating is lost in a building protected by wet sprinklers, it should be restored immediately. Only after exhausting all options to re-establish sufficient heat, sprinkler systems should be shut off and completely drained. If this is necessary, be sure to take appropriate precautions, including notifying local fire officials and Travelers by using the Travelers impairment notification program “Fire Protection Impairments – Are You Prepared?” Some prevention strategies to consider: Properly insulate and/or provide approved heat tracing for water-filled pipes located in exterior walls or unheated spaces.Drain any piping that is not required during the winter months, if possible. Maintain a minimum temperature of 40° F (4.4° C) in building areas with processes susceptible to freezing, wet-pipe sprinkler systems, fire pump houses and dry-pipe valve enclosures. Ensure that anti-freeze sprinkler systems have sufficient concentration (appropriate specific gravity readings) of antifreeze to withstand freezing weather. Inspect dry systems to help ensure air settings are correct, air maintenance systems are in good operating condition, and any pipe closets are well insulated. If any heat tape or heating systems are being used, ensure that they are UL-listed for this specific purpose and are in good operating condition. Dry-pipe sprinkler systems low points and auxiliary drains should be opened and drained of any water or condensation. Any branch lines on wet sprinkler systems exposed or subject to extreme cold weather should be insulated and heat traced. Electric heat tracing should be UL-listed for this specific purpose. Fire pump test headers should be checked to ensure they have been properly drained. Fire pump and dry-pipe sprinkler system equipment rooms should be checked routinely to ensure the heaters are in good operating condition. The use of low temperature supervision can help to ensure rooms are being properly heated.  

SERVPRO of Carbondale/Clarks Summit/Old Forge feels responsible to share these suggestions from Travelers insurance. While we are a fire, water and smoke cleanup and restoration company we also believe that preparedness is the key.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leading specialty cleaning company. Serving Lackawanna, Wyoming and Susquehanna counties available to meet any emergency 24/7/365 in the Scranton/Wilkes-Barre area. If your home or business does experience any water, fire or smoke disaster call us at (570) 235-1646

https://www.travelers.com/resources/facilities-management/preventing-frozen-pipes-for-businesses.aspx?cm_mmc=bi*xind-_-prevent-frozen-pipes20160202*nl

Restoration through Mitigation

2/2/2016 (Permalink)

Water Damage Restoration through Mitigation Specialized equipment to ensure the structure dries properly

Mitigation requires quick action. The faster SERVPRO of Carbondale/Clarks Summit/Old Forge arrives on-site to perform water cleanup, the better the results - including lower claim costs.

Emergency mitigation services help minimize additional property damages. SERVPRO of Carbondale/Clarks Summit/Old Forge uses specialized equipment to determine hidden water.

Restoration versus replacement of contents saves heirlooms and money as well. And by using advanced drying techniques, SERVPRO of Carbondale/Clarks Summit/Old Forge water restoration technicans can monitor to ensure your property is properly dried reducing costly secondary and long term repercussions.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm that responds 24/7 to any disaster in the Northeastern Pennsylvania area. Should your home or business experience a water emergency call us 24/7 at (570) 235-1646.

Condensation - An Unwanted Phenomenon

1/27/2016 (Permalink)

Water Damage Condensation - An Unwanted Phenomenon Condensation from a water disaster inside a home in Scranton, Pa.

Condensation is the change of water from its gaseous form into liquid water when it comes into contact with a cooler solid surface. This cooling of the warm air causes the air to lose its capacity to hold water vapor. Consequently, the excess water vapor condenses to form water droplets. The warmer the air, the more moisture it can store.

Inside a building, condensation is an unwanted phenomenon. The dampness may cause wood rot, corrosion, weakening of concrete or cement walls and mold. To alleviate these issues, air circulation needs to be improved and the indoor air humidity lowered. Normal everyday things like steaming hot showers, hanging wet clothes indoors or boiling a pot of water with the lid off can contribute to excess moisture in the air.

The photo below shows how much moisture occurs inside a home once a water disaster has occurred. The inside warmer air collides with the colder outside air causing water droplets (condensation) to gather inside on the glass of a mirror. The water disaster occurred from a burst water line in the baseboard heating system.  

SERVPRO of Carbondale/Clarks Summit/Old Forge can professionally remove the excess moisture and dry out your structure once the condition creating the problem has been resolved. Calling a professional water restoration company helps reduce the effect of any secondary damage that may occur from the excessive moisture.

If your home or business has suffered a water disaster call Northeastern Pennsylvania's leader in smoke, fire and water mitigation at (570) 235-1646.  We are an emergency service company available 24/7 to help make it "Like it never even happened." 

Secondary Damage - Water

1/18/2016 (Permalink)

Water Damage Secondary Damage - Water A warped ceiling fan from moisture from water damage.

Intense mositure when a hot water line burst caused this ceiling fan blade to warp. The steam accompanied by the increased moisture from water evaporation caused this damage to a home in Scranton, Pa.

The secondary damage to a structure is what mitigation companies like SERVPRO of Carbondale/Clarks Summit/Old Forge looks to mitigate during water damage. Insurance companies refer us based on the repair insted of replace premise. When addressing secondary damage, speed is the key and that is one reason we are an emergency services company available 24/7 to meet any residential or commercial damage.

In this incident, SERVPRO was able to establish a balanced drying system by utilizing air movers and dehumidifiers to increase evaporation at the same rate of the mositure in air. While the fan was not able to be saved, the majority of the structure was able to be dried and saved thousands of dollars in damage.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's premier smoke, fire and water restoration company. We service Lackawanna, Luzerne and Wyoming counties 24/7/365. Call (570) 235-1646 for assistance.

Busted Baseboard Heater

1/13/2016 (Permalink)

Water Damage Busted Baseboard Heater Condensation inside a window on a water disaster at a home in Scranton. Dehumidification is required.

With the emergence of this frigid weather, frozen and busted baseboard heating is unfortunately not all that uncommon. The baseboard heating system in this home in Scranton, Pa. had several pops and caused significant damage for the homeowner. The condensation inside the windows is evidence of a moisture issue.

If evaporation is occurring faster than vapor removal, condensation will appear on colder surfaces. Condensation is an indication of inadequate dehumidification. In order to properly dry this structure, dehumidification is required. SERVPRO of Carbondale/Clarks Summit/Old Forge has set up drying equipment to balance the equilibrium with the structure to ensure proper drying time.

On a large scale water disaster, always call a professional restoration company to ensure that the drying is done to IICRC standards. Professional drying will lessen secondary damage and future mold concerns. The health and safety of the occupants are the first and foremost concern.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in water mitigation. As the weather turns colder and pipes burst, know that we are available 24/7 to meet any water disaster at your home or business. Call us at (570) 235-1646 any time. 

Structural Drying

12/29/2015 (Permalink)

Water Damage Structural Drying Second floor water loss in Scranton, Pa.

Moisture content in structural components must be a concern in all water damage situations. After evaluation of carpet and pad, a careful evaluation of structural materials must be done. Replacement of structural components if damaged beyond repair will be much more costly than replacement of contents such as carpet and pad. Thus consideration and inspection of any structural component that has the remotest possibility of being wet is vital (dirt to sky inspection). If moisture is detected, rapid drying of the structure must be the primary concern. Thus use of a hygrometer to measure the extent of saturation of porous materials is considered standard procedure in all water losses.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leading water mitigation company. We are an emergency service company serving 24 hours per day, 7 days per week, 365 days per year. As an IICRC certified firm we use the latest techniques in structural drying and can handle any size disaster. Call us at (570) 235-1646 should your home or business experience a water emergency.

Conventional Refrigerant Dehumidifers

11/30/2015 (Permalink)

Water Damage Conventional Refrigerant Dehumidifers A SERVPRO green Conventional Refrigerant Dehumidifier. This is the type typically found in a home model.

Three types of Dehumidifers:
1. Conventional Refrigerant Dehumidifiers
2. Low Grain refrigerant Dehumidifiers (LGR)
3. Desiccant Dehumidifiers

Conventional refrigerant dehumidifiers are the model typically found in homes. They work on the principle of condensation, the same as an air conditioner or refrigerator. As warm air passes over cold coils, moisture condenses on the coil fins and forms droplets that are collected. It is important that conditions remain conducive to collection of the droplets before they can re-evaporate. They work best at conditions most desirable for drying, high temperatures and high humidity.

TIPS: 
1. The coils should be cleaned periodically because dirty coils reduce efficiency.
2. They work best at high temperatures and high humidity.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm employing the latest technology in the drying of a home or commercial structure. An emergency services company available 24/7 to meet any disaster. Serving Lackawanna, Susquehanna and Wyoming counties. Call us at (570) 235-1646 for immediate assistance.

Pictured below is a conventional refrigerant dehumidifer. SERVPRO green.

Air Movers

11/23/2015 (Permalink)

Water Damage Air Movers Air movers drying a structure in Scranton, Pa. The increased air flow helps facilitate drying time and lessening the chances for further damage.

An important piece of equipment for professional water damage restoration is the air mover. An air mover is specifically designed and engineered to deliver a high volume of airflow over and under surfaces to expedite the drying process. They dry wet surfaces by causing increased evaporation due to air movement and are vital in avoiding prolonged drying time, the number one reason for extensive damage in water damage situations. Increased airflow also inhibits the growth of microorganisms.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania's leader in smoke, fire, water and mold cleanup and restoration. We are an IICRC certified firm available 24/7 to meet any disaster in your home or business. We service Lackawanna, Wyoming and Susquehanna counties.


Science of Drying - Dehumidification and Condensation

11/17/2015 (Permalink)

Water Damage Science of Drying - Dehumidification and Condensation The picture below is of the SERVPRO team setting up a dehumidifier to reduce the moisture level and decrease drying time in Scranton, Pa.

Moisture (humidity) seeks equilibrium with its environment. An area of high vapor pressure will mix with lower pressure areas. This helps explain why a large enough dehumidifier can dry all parts of a structure from a central location if enough airflow is present. It also explains why the creation of a low vapor pressure (humidity reduction) close to wet materials provides even more effective evaporation. Heat will lower the vapor pressure in a room if proper dehumidification is in place. The warmer the air, the faster the evaporation process. However, without proper adequate dehumidification, humidity will increase and drying time will be slower. If evaporation is occurring faster than vapor removal condensation will appear on colder surfaces. Condensation is an indication of inadequate dehumidification.

SERVPRO of Carbondale/Clarks Summit/Old Forge, an IICRC certified firm, is the Scranton/Wilkes-Barre area's premier smoke, fire and water cleanup and restoration company. We specialize in emergency service disasters and are available 24/7/365.

The picture below is of the SERVPRO team setting up a dehumidifier to reduce the moisture level and increase drying time.

Science of Drying - Relative Humidity

11/16/2015 (Permalink)

Relative humidity is a term used to describe the amount of moisture in the air as compared with the amount of moisture the air would hold at saturation. For health reasons, indoor humidity should not exceed 60% (mold spores begin to grow).

Because heat causes moisture (vapor) molecules to move faster and longer distances, hot air holds moisture because the heat keeps the molecules separated and in a gas. Therefore, higher temperatures increase the rate of evaporation. Cold air can't hold a lot of moisture because the molecules stick together and condense. Since warm air holds more actual moisture than cold air before reaching saturation, the relative humidity changes with temperatures. If we heat the air, the relative humidity would decrease as the temperature increases.

The opposite is true of cooler air. As air cools, the relative humidity increases until the air reaches its point of maximum humidity (100%). The air will not hold any more water vapor and is saturated. If the air is cooled further, the water vapors begin to condense and deposit liquid. At saturation, all drying stops.


SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm. Should your home or business experience water, smoke or fire disaster and emergency service is needed, call us 24/7 for assistance. (570) 235-1646

Science of Drying (Temperature)

11/13/2015 (Permalink)

Temperature plays an important role in the rate of evaporation. When the temperature of air is increased, the rate of evaporation increases. Heat causes water molecules to move faster and longer distances. When the molecule reaches escape velocity, it will separate from the liquid and form a vapor molecule (evaporation). In the process, the BTUs of the heat escapes with the molecule. Thus, evaporation is a process of cooling. Wet objects will become cooler as the moisture evaporates from the surface and the air will become warmer.
An instrument capable of measuring the temperature, relative humidity, or psychrometrics state of air is known as a thermo-hygrometer. (pictured below)

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area leader in smoke, fire, water and mold cleanup and restoration. We are the only SERVPRO in Lackawanna County that is an IICRC certified firm. We are an emergency service company available 24/7. Call us at (570) 235-1646 for any disaster in your home or office.

The Science of Drying (Air Flow)

11/11/2015 (Permalink)

Water Damage The Science of Drying (Air Flow) Air movers being used to increase the rate of evaporation at a water loss in Scranton, Pa.

Air movement is one of the elements which affects the rate of evaporation. The more air volume and energy, the better evaporation will become. For example, if the vapor pressure in the ambient air temperature is lower than the vapor pressure of a wet material, evaporation will likely be the result.

While rapid air movement can be very helpful in the drying process, it is only one factor in efficient drying. If water is converted from a liquid state to a vapor state too quickly, the water vapor can reduce the rate of drying, increase fungi and mold growth, and damage permeable materials such as hydroscopic materials. Therefore humidity reduction (dehumidification) plays an equal role in the drying process - the lower the relative, the faster the evaporation.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leader in smoke, fire and water cleanup and restoration. We are an IICRC certified firm, the only SERVPRO franchise in Lackawanna County to earn that distinction. We service the entire Lackawanna County.

The Science of Drying (Evaporation)

11/10/2015 (Permalink)

Water Damage The Science of Drying (Evaporation) Setting up dehumidifiers to aid in the evaporation process. A crucial step in drying a structure.

One element in the air is water vapor, which is known as humidity. Psychometrics helps tell how moist air behaves in an air mass. Humidity reduction during water damage restoration is the most important aspect of the drying process.

Evaporation can be defined as the changing of water from liquid to a vapor (gas). The humidity, temperature, air movement and permeance (the ability of a material to allow water vapor to pass into or through it) of materials determine the rate of evaporation. One of the most basic concepts of drying is that after the removal of surface water, the length of time required to dry materials is determined by the rate of evaporation.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's premier smoke, fire and mold restoration company. We are an IICRC certified firm serving all of Lackawanna County.

The Science of Drying

11/9/2015 (Permalink)

PSYCHROMETRICS (the science of drying) is the scientific relationship between temperature, humidity and air flow. Understanding these factors can help dry materials faster and more thoroughly. It helps determine the type, method and capacity required for dehumidification. This results in less inconvenience for the customer and fewer problems for the adjuster.

Water damage restoration is as simple as A, B, C:
A) Remove as much water as quickly as possible in a liquid form (i.e. extraction)
B) Vaporize the remaining moisture as quickly as possible (i.e air movers)
C) Remove the vaporized air as quickly as possible (i.e. dehumidifiers)

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm. Our technicians are certified water restorers updated on all the latest drying techniques. Knowing that speed is paramount in any water loss, SERVPRO of Carbondale/Clarks Summit/Old Forge is available 24/7 to meet any water emergency whether it is at your home or business. 

Categories of Water

11/6/2015 (Permalink)

A categorization of the level of contamination of water in a damaged structure is required to perform loss assessments and evaluation activities. The category of water contamination must be considered so that the correct procedure can be established for processing water damaged structure and materials. Water damage is divided into three (3) categories.

Category 1: Water that originates from a sanitary source that does NOT pose a substantial harm to humans. Examples include: broken water supply lines, tub or sink overflow, melting snow and ice, falling rainwater, broken toilet tanks and bowls that do NOT contain contaminants.

Category 2: Water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Examples include: discharge from dishwashers or washing machines, overflows from toilet bowls with some urine but no feces, broken aquariums and punctured water beds.

Category 3: Water that is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Elderly, anyone under the age of two, anyone with a compromised immune system, respiratory problems or allergies should not occupy the job site until the home or building is safe. Examples include sewage, toilet backflows that originate from beyond the trap, all forms of flooding and other contaminated water entering or affecting the indoor environment. 

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm and able to professionally assess any water disaster for health and safety reasons as well as the proper drying techniques. We are Lackawanna County's premier water mitigation and restoration company serving the entire Scranton area.

Sump Pumps

10/13/2015 (Permalink)

As more and more families use their basements for family rooms, media rooms, offices and extra bedrooms, it becomes more important to keep this space dry. A backup sump pump will help keep your basement from flooding.

http://www.lowes.com/projects/repair-and-maintain/backup-sump-pump-bg/project

Ideally, a basement will have a variety of safeguards in place:

  • Drain tile installed to collect groundwater and direct it to a sump pit where it can be pumped away from the house via a sump pump.
  • Landscape graded away from the foundation sloping down toward a storm sewer or a swale that directs the water away from the house.
  • Gutters to collect rainwater, and downspouts to empty the water a minimum of six feet from the foundation (the further the better).
  • A waterproof barrier installed around the outside perimeter of the foundation.

If any of these basement waterproofing systems are missing or compromised, water may collect around the house and seep through the foundation or floor. The cause of a wet basement may be hard to diagnose and costly to fix. Before you call a basement waterproofing expert, here are a few simple things to try:

  • Check your sump pump and its valve operation by pouring water into the sump pit. Be sure it is actually pumped outside.
  • Make sure your gutters and downspouts are free of debris.
  • Check the slope of your lot during the next rainstorm. It's possible the house may have settled and the land may need to be re-graded away from the foundation.

If the water problems are not obvious, check with your local city engineering office. They may have a water specialist on staff, or they may be able to suggest an independent engineer who can diagnose the problem. Once the problem has been identified, they will be able to steer you to the proper basement waterproofing expert for your specific problem.

Install a backup sump pump in your sump pit so you're protected during a power outage, in times of excessive rain or in the event your main sump pump fails. A backup sump pump is a system used to protect your basement from flooding when the main sump pump isn't operating. There are several types of backup systems including battery powered and water powered. When purchasing a backup pump, the most important consideration is the need for a completely redundant system, which includes a second sump pump, second float switch and a secondary power source.

SERVPRO of Carbondale/Clarks Summit/Old Forge deals with many homes' flooded basements. Some do not have a sump pump, let alone a backup one. We also see many sump pump failures, especially from heavy rains where a backup would be helpful since one common reason for a sump pump failure is too much water. Preparedness is the key. You can never be overprepared.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leading water mitigation and restoration company. Should you experience a flooded basement disaster, call us 24hr/day at (570) 235-1646. 

How to Prepare for a Flood

9/18/2015 (Permalink)

Floods can happen at anytime, anywhere, and to anyone. Don’t wait until a catastrophe hits. Now is the best time to get prepared. A little preparation can go a long way.

Here are a few basic tips that will help your family and home weather the storm.

Things You Need To Know

The first step is to find out what your flood risk is. You can enter your address at www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/defining_ flood_risks.jsp to find this information.

Know your community’s local flood evacuation routes. You will want to identify several escape routes in case roads are blocked. If you will need a place to go, find out where the closest shelter is to your area and ask now if they can accommodate your pets.

Learn the difference between a flood watch and a flood warning. Flood Watch means that flooding is a possibility. Flood Warning means a flood will occur soon so be prepared.

How To Prepare Before A Flood

Create a weather plan. Include phone numbers of your emergency contacts. Decide where you will go if an evacuation is necessary. Don’t forget to inform your family members of your plan.

Make an emergency kit. Have it ready to grab quickly in case you need to evacuate. Be sure to have enough nonperishable food and water for 3-7 days. Don’t forget batteries, flashlights, a can opener, windup radio, phones and chargers, cash, medicine, and a first aid kit. Visit www.ready.gov/build-a-kit for a more detailed emergency supply list. Make a list of other essential items that you need in case of evacuation and keep it with your emergency kit. Be prepared to grab these items quickly before leaving.

Consider buying flood insurance to protect your property. A separate policy is needed if you are at risk of flooding, because homeowner’s insurance policies do not typically cover flood losses.

Protect your property from flood damage by keeping gutters and drains free of debris. It is also advisable to elevate critical utilities, such as electrical panels, switches, sockets, wiring, appliances, and heating systems. If you have a basement that tends to flood, waterproof it and install a sump pump with battery backup.

When A Flood Is Imminent

Monitor weather reports and be prepared to evacuate if advised to do so. Disconnect any appliances in your home and power off the main switches and/or valves. Bring in outside furniture and move items you want to protect to a higher floor.

Construct a flood wall to stop water from infiltrating your home. Take advantage of the sand bags offered in many communities when flooding is expected.

For more detailed and helpful tips try the following resources.

http://www.ready.gov/floods

http://www.fema.gov/media-library-data/1409002852888-3c5d1f64f12df02aa801901cc7c311ca/how_to_prepare_flood_033014_508.pdf

http://www.redcross.org/images/MEDIA_CustomProductCatalog/m4340128_Flood.pdf

SERVPRO of Carbondale/Clarks Summit/Old Forge is here to help. Should your home or business experience a water emergency please call us at (570) 235-1646.

How to protect your home from a water disaster.

9/18/2015 (Permalink)

If you think about water damaging your home, you might conjure up an image of a hurricane, torrential rain or other natural catastrophe. The unfortunate reality is that damage that is caused when ordinary household appliances fail can be just as destructive as an extreme weather event.¹

According to the Insurance Industry Institute, water damage accounts for billions of dollars in losses to homeowners and renters each year. It is also responsible for about 25 percent of all property insurance claims. In fact, Travelers Claim data suggests that water is ten times more likely to damage your home than fire.

Fortunately, there are steps that you can take to help prevent water damage from appliances, and protect your home. It is helpful to understand some of the common causes of water damage, which include leaky baseboard heating, air conditioning condensation drains, and failed water heaters, washing machine hoses and plumbing.

These household appliances do not always offer warning signs until the damage has already occurred. That is why it is important to check them regularly. The simple steps below can help you protect your home from the most common causes of water damage:

  • First, know where the main water supply is located in case of emergency.
  • If you will be away from home for an extended period, shut off the water supply and drain the pipes. During the heating season, if your home is heated by an older steam heating system, consult with your heating professional to determine if it is safe to turn off the water supply for your particular heating system. Also, if your home is protected by a fire sprinkler system, do not turn off the water to this system, and maintain sufficient heat to prevent a freeze-up.
  • Consider having your air conditioning system inspected regularly by a professional. Check the drain lines annually and clean them if they are clogged.
  • Inspect water heaters, showers, tubs, toilets, sinks and dishwashers annually, and have them repaired if there are any signs of leaks or corrosion. When possible, install water heaters in areas with floor drains to minimize damage if leaks should occur.
  • Check caulking around showers, bathtubs, sinks and toilet bases, and make repairs as needed.
  • If your refrigerator has an ice machine or water dispenser, the hose between the wall and the refrigerator should be made of braided copper, which has greater cracking and corrosion resistance.
  • Check pipes for cracks and leaks. Have pipe damage fixed immediately to prevent more costly repairs in the future.
  • Check appliance hoses and plumbing fittings for breakage, crimping or bending.

Water Damage Emergency Tips

9/10/2015 (Permalink)

 WATER DAMAGE EMERGENCY TIPS:

After any water damage situation, your primary focus should be safety first:

Is it safe to stay in the house?
Electrical and "slip and fall" hazards are some of the most prevalent concerns.
Only do activities that are safe for you to perform.
Wet materials can be VERY heavy. Be careful!
Have A  Water Damage Emergency? Call (570) 235-1646

What To Do After Flooding
Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT To Do After Flooding
Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres leading water fire and smoke restoration and mitigation provider. Call us at (570) 235-1646 if you should experience a water emergency. Disaster occur and we respond 24/7/365.

Protect Your Home From a Flood

9/8/2015 (Permalink)

Many people think a homeowners insurance policy includes coverage for flood damage, but it doesn’t. Flood damage is only covered by flood insurance, which is a separate policy. Unfortunately, even though the average flood policy costs just $600 a year, only 13 percent of U.S. homes are protected by flood insurance.

Even if you don’t live near water, it’s important to consider buying flood insurance. According to the National Flood Insurance Program, almost 20 percent of all flood claims come from areas considered to be at a low to moderate risk for flooding. To give you a good idea of the damage that can occur, Porch.com compiled data in this infographic on the total damage caused by Hurricane Sandy along with preventative and reactive measures that were enacted after Hurricane Sandy’s landfall.

From melting snow to excessive rain brought on by a hurricane, a variety of flood damage can happen to your home. Here are eight steps you can take to start protecting your home today.

Step 1: Get Flood Insurance

Even if your home is not in a flood zone, you should consider getting flood insurance. You can purchase flood insurance at any time, but it won’t take effect until 30 days after you’ve paid your premium.

To see what the risk of flood is in your area, visit the free Map Service Center on the FEMA website. The map can help you determine if your home, or one you’re considering purchasing, is in a flood zone. Knowing this can help you choose adequate flood insurance coverage.

Step 2: Install a Sump Pump

The average cost of installing a sump pump is about $1,000, but it’s a solid investment into protecting your home from a flood, or at least minimizing flood damage. A sump pump will remove excess water from your basement and relocate it to a dry well or storm drain. A sump pump requires electricity to operate, so it’s a good idea to install a battery-operated backup so the pump will continue to work even if the power goes out.

Step 3: Invest in Flood Sensors

Flood sensors are a proactive approach to limiting flood damage. They are placed in various locations throughout your home and will alert you the moment water is detected in a location that should be dry, such as the basement. A flood sensor will help you quickly respond to a flood, as well as notify you of other events that can cause serious water damage, such as a broken pipe or overflowing sink.

We recommend integrating flood sensors into your home security or home automation system. Several national home security companies offer flood prevention solutions.

Step 4: Elevate the Water Heater and Major Appliances

Be sure your water heater, furnace and major appliances, such as the washer and dryer, are at least one foot off the ground. You can choose a temporarily solution, such as placing them on cement blocks, or opt for a more permanent solution, like using a cement pedestal. To help prevent water damage, your outdoor HVAC unit should also be elevated at least 12 inches.

Step 5: Safeguard Important Paperwork

d after a flood and place it in a waterproof document container. Be sure you include a copy of your flood insurance policy and your insurance provider’s contact information. Also include copies of other important paperwork, such as the deed to your house, birth certificates and health insurance cards.

If you don’t already have a home inventory, now is the time to create one. This can make the process of filing a flood insurance claim much easier. The free KnowYourStuff app is a good tool for creating a home inventory.

Step 6: Create an Emergency Flood Plan

Sometimes a flood happens quickly, leaving homeowners with little time to plan an escape. It’s important that you plan and practice a flood escape plan with your family on a semi-yearly basis. Children should be aware of safe places they can go if they can’t get home due to flooded streets. They should also be warned of the dangers of a flood, including that fast-moving water that can appear safe, but can easily sweep them off their feet. You might find it helpful to share tips from this flood safety infographic with your family.

Step 7: Put Together an Emergency Kit

From a long-term power outage to a natural disaster, like a flood, a well-stocked emergency kit can help your family navigate unexpected circumstances. In addition to first-aid supplies, your family emergency kit should contain canned food, bottled water, blankets, at least one flashlight, a change of clothes for each family member and any essential prescription medications. Store the kit in a location that every family member can reach, and have them practice retrieving it.

Step 8: Install an Automated Shutoff Valve

When installed in a strategic location, an automated shutoff valve can help prevent major flood damage to your home. An automated shutoff valve is located near the primary water inlet in your house and shuts off the main water supply when a flood sensor is activated. They are battery powered, and thanks to wireless technology, there are no wires running from the flood sensors to the automated shutoff valve. Just like flood sensors, an automated shutoff valve can be integrated into many monitored home security systems and home automation systems.

Flooding is the most common natural disaster in the United States; take action now to protect your home.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barres premier water mitigation company. We proudly serve all of Lackawanna, Luzerne, Wyoming and Wayne couinties. Call (570) 235-1646 if you experience a water disaster.

www.redfin.com/blog/2015/03/how-to-protect-your-home-from-flood-damage.html#.Ve8rKxHBzRZ

Do You Have water Damage?

8/26/2015 (Permalink)

Water Damage Do You Have water Damage? Drying a residential water loss in Dunmore, Pa.

Do You Have Water or Flood Damage?
Call Us Today – (570) 235-1646

Locally Owned Company with National Resources

SERVPRO of Carbondale/Clarks Summit/Old Forge is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters. 

Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge?

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

Learn More

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Learn More

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Emergency Service

6/23/2015 (Permalink)

Water Damage Emergency Service Drying a large commercial water loss in Tunkannock, Pa. We were on-site within an hour to begin the mitigation process.

24 Hour Emergency Service
SERVPRO - Faster To Any-Sized Disaster
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carbondale/Clarks Summit/Old Forge provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (570) 235-1646 

Faster to Any Size Emergency
In many cleaning and restoration situations, immediate action is needed. With over 1,650 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Carbondale/Clarks Summit/Old Forge arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline
Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious bio-hazard contamination is possible.
More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

SERVPRO of Carbondale/Clarks Summit/Old Forge the Scranton/Wilkes-Barre's area leader in emergency water disaster mitigation.

Bathroom Flooding-What you need to know

1/20/2015 (Permalink)

Water Damage Bathroom Flooding-What you need to know This mess was a result of a third floor bathroom pipe break in Scranton, Pa.

Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

Causes of Bathroom Flooding
Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

How Bathroom Flooding Can Harm Your Home
Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

Bathroom flooding can be very destructive and damaging to your home.

How to React When Bathroom Flood Starts
You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

The Importance of Contacting Professionals
You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

Preventing Bathroom Flooding
You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

When home or commercial disasters occur, SERVPRO of Carbondale/Clarks Summit/Old Forge is here to "Make it Like it Never Even Happened". Proudly serving all of Lackawanna, Luzerne, Wayne, and Wyoming counties.

 

Preventing Freezing pipes

1/13/2015 (Permalink)

Water Damage Preventing Freezing pipes Busted water pipe that lead to as flooded commercial property in Tunkhannock Pa.

Your Best Bet: Don’t Let It Happen

There are a number of preventative steps you can take to keep your pipes from freezing. Here are a few simple tips:

Before The Cold

Remember the three central causes of frozen pipes? Quick drops in temperature, poor insulation, and thermostats set too low. You can prepare by protecting your home during the warmer months. Here’s how:

  • Insulate pipes in your home's crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers' installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

When The Mercury Drops

Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

Before You Leave

Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. What can you do?

  • Set the thermostat in your house no lower than 55°F (12°C).
  • Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
  • Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.

If Your Pipes Do Freeze

What do you do if your pipes still freeze, despite your best preventative measures? First step: Don’t panic. Just because they’re frozen doesn’t mean they’ve already burst. Here’s what you can do:

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • Do not use electrical appliances in areas of standing water: You could be electrocuted.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Water damage is preferable to burning down your house!
  • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre premier specialty cleaning company. We excel in the mitigation and restoration of water, fire and smoke damage. We proudly serve all of Lackawanna, Luzerne, wayne and Wyoming counties.

Reducing the Risk for Frozen Pipes for Commercial Properties

12/10/2014 (Permalink)

Water Damage Reducing the Risk for Frozen Pipes for Commercial Properties A busted water pipe which flooded a property in Honesdale, Pa.

FROZEN PIPES

Frozen water exerts thousands of pounds of pressure per square inch on a pipe and can burst it, causing flooding and major damage to your business. Extensive water damage can also occur as a result of frozen pipes in sprinkler systems during extended power outages in freezing weather.

Preventing Frozen Pipes

  • Provide a reliable back-up power source, such as a stand by generator, to ensure continuous power to the building.

  • Install a monitoring system with notifications if the building’s temperature dips below a pre-determined number.

  • Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic. If present, insulate or seal. If the space above a suspended ceiling is conditioned, there is no need for added insulation or sealing.

  • Insulate and properly seal attic penetrations such as partition walls, vents, plumbing stacks, electric and mechanical chases, and access doors, and all doors and windows.

  • Seal all wall cracks and penetrations including domestic and fire protection lines, electrical conduit and other utility service lines.

  • Sprinkler systems should be consistently monitored by a central station to provide early detection of a pipe failure.

  • Install insulation and/or heat trace tape connected to a reliable power source on parts of wet sprinkler system piping. This includes main lines coming up from underground passing through a wall as well as sprinkler branch lines.

  • UL-approved gas or electric unit heaters can be installed in unheated sprinkler control valve/fire pump rooms. If back up power is provided, the heaters should also be connected to this power source.

  • A monitored automatic excess flow switch can be placed on the main incoming domestic water line to provide early detection of a broken pipe or valve when the business is closed.

SERVPRO of Carbondale/Clarks Summit/Old Forge is NEPA leader in smoke, fire and water cleanup and restoration. Proudly serving all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna Counties.

How to prevent frozen Pipes

11/21/2014 (Permalink)

Water Damage How to prevent frozen Pipes Water pipe that burst during a cold spell in Tunkhannock, Pa. SERVPRO of Carbondale/Clarks Summit/Old Forge was called to mitigate the water loss.

(thanks to Kelly Dolphin from Joyce Insurance for this information)

Besides the obvious that frozen pipes mean no water flow, it can also mean your pipes could possibly BURST!  This can cause some of the most expensive home repairs and insurance claims.  In fact, Insure.com reports that water damage is among the most common causes of homeowners' insurance claims.  With our increasingly colder, snowier, northeastern winter upon us, Joyce, Jackman & Bell Insurors and SERVPRO of Carbondale want to provide recommendations for our homeowners out there to avoid frozen pipe disasters.

First, how does this happen?

A basic law of chemistry is that water expands as it freezes.  When water freezes in a pipe, the pressure from this expansion can break the pipe open no matter the strength of the material – metal or plastic.  Pipes that are in this danger zone are those that are exposed to severe cold like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.  Interior pipes that run against exterior walls with little to no insulation are even at risk for freezing. 

So let’s prevent this, and here’s how: 

  • Insulate any exposed water or drain pipes in uninsulated areas with electrical heating tape and foam insulation.
  • Drain and turn off main water supply to any exterior faucets.
  • Consider using an insulated cover for exterior faucets.
  • Disconnect and drain garden hoses if stored outside.
  • Protect water supply lines in garage by keeping doors closed.  
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Allow cold water drip from the faucets that’s served through suspected pipe.
  • Keep the thermostat set to the same temperature both during the day and at night.
  • leave the heat on in your home set to a temperature no lower than 55° F.
  • If a pipe freezes, leave faucet open as you treat the pipe to allow melting ice to flow out.
  • Consider professionally relocating exposed pipes to provide increased protection from freezing.
  • Add insulation to attics, basements and crawl spaces to maintain higher temperatures.
  • When all else fails!...please contact a licensed plumber or building professional