Recent Why SERVPRO Posts

Emergency Services

8/31/2021 (Permalink)

truck Give us a call and we’ll be there fast with the help you need.

SERVPRO of Carbondale/Clarks Summit/ Old Forge is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 570-235-1646

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carbondale/Clarks Summit/ Old Forge has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:
•Your name and contact information
•Your insurance information (if applicable)
•The street address of the water-damaged home or business
•When did the flooding or water damage occur?
•What caused the water damage (if known)?
•Is there electricity available (on-site)?

About SERVPRO of Carbondale/Clarks Summit/ Old Forge

SERVPRO of Carbondale/Clarks Summit/ Old Forge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carbondale/ Clarks Summit/ Old Forge provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

1-4-8 Service Response Policy

8/31/2021 (Permalink)

SERVPRO logo call us at (570) 235-1646 for 24/7 service

SERVPRO of Carbondale/Clarks Summit/Old Forge has a 1-4-8 Service Response policy:1- Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service. 4- Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary.)8- With in eight (8) business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person. *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

SERVPRO of Carbondale/Clarks Summit/Old Forge follows IICRC drying standards when address any water damage. Our goal is to bring the damaged structure back to preloss condition with minimal disruption. Our IICRC certified technicians will professionally handle any size loss. So when your home or business suffers water damage either through a flood or toilet supply line, call us at (570) 235-1646 for 24/7 service. We are the premier water restoration company in Lackawanna County. Proudly serving all of the Scranton area.

A Full Service Restoration Company

8/3/2021 (Permalink)

trucks We are available 24/7.

SERVPRO is a full service restoration company. What that means is that we are able to take a job from beginning to end. Once the structure is dried or the smoke and soot cleaned, in most instances some re-construction is required.

Using our network of skilled tradesmen we can restore your property back to its pre-damaged condition. One call, one contractor makes for a more efficient process.

Another advantage of using SERVPRO as your contractor of choice is that we already have the established relationship with the insurance company having done the mitigation portion. We created the scope of work, did the demolition and know what needs to be repaired. Will will continue to work directly with your insurance to make the process easier on the homeowner.

Have your claim process proceed seamlessly by have SERVPRO take the job from beginning to end. Call us at 570-235-1646.

Should I Hire a Restoration Company?

6/2/2021 (Permalink)

SERVPRO We employ certified water and fire technicians who are trained to mitigate and restore and residential or commercial property

Has your home or business ever been damaged by fire or water damage? If so, then you can attest to the overwhelming nature of the situation. In many cases, an owner may have suffered a damage for the first time; what follows is typically a survey of the damage. For most owners, naturally their next thought is, “How fast can I return to livable conditions?”

Great question! But it is important to understand the risks involved following any type of loss and the steps necessary to remedy the situation.

In the event that a loss occurs, your first responsible step is to contact your insurance agent and file a claim. While your agent may guide you through the process, you will also have decisions to make. For example, do you hire an area restoration company or try to clean up the damage yourself? Although every loss is different, there are a few restoration thresholds to keep in mind.

In the event of a fire, it is critical that the restoration response begins immediately. Whether it is a small kitchen grease fire or a large multi-story event, this is not a job for an untrained person. Fire and smoke damage require a professional restoration effort. Smoke and odor removal should be performed by a certified technician, and these efforts can be complex. (To mitigate the spread of odors, the HVAC system should be shut off immediately.)

Several different scenarios may result in a water loss event, but, large or small, the restoration rules remain the same. Water damage is difficult to clean up. The first 24 hours are the most critical, and the water must be extracted and the drying process initiated within this window. If damaged materials have not been removed and significant drying has not taken place within 72 hours, the risks for bacterial growth increase exponentially.

In Need of Mold Remediation?

12/15/2020 (Permalink)

mold Microbial growth found in a basement.

Mold infestation is always caused by some moisture issue. Whether it be a broken or burst pipe, excessive humidity or an intrusion from groundwater, excessive moisture needs to be present. Most mold calls we receive are either in basements or crawl spaces since these areas are more apt to have a dark, damp environment which mold spores thrive in. The spores are a living entity which need food and air to live. Once these factors are removed the spores will no longer live and spread. Professional remediation is recommended.

Mold is present everywhere and some strains are helpful to the human race. Most are innocuous unless there is an allergy or other factors which could cause some health issues. Nonetheless, is you see visible signs of mold growth it is always best to have them remediated to avoid having the value of your property diminished or cause issues regarding your employees.

SERVPRO is an experienced mold remediation company. We follow all IICRC standards when remediating mold and are available throughout Lackawanna and Wayne counties. We also have a certified mold inspector on staff should an air quality test be required.

Being Pro-Active in Uncertain Times

12/10/2020 (Permalink)

cleaning SERVPRO technicians preparing to clean at a local school.

In these uncertain times, Nothing is 100% safe. However, it is wise to take as many precautions and clean and disinfect as often as we can.  The SERVPRO certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. As the old adage states "An ounce of prevention is worth a pound of cure."

This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces.  This is important now more than ever. 

SERVPRO thrives on being able to help our local communities stay as safe as possible. If your are in need of a thorough disinfecting clean, call the professionals at 570-235-1646. We use the proper PPE and products to clean and disinfect surfaces. 

Using The Right Equipment

11/28/2020 (Permalink)

SERVPRO building from outside Call the professionals.

Thermal imaging technology allows restoration companies like SERVPRO the ability to determine exactly what is wet and what is dry. In the most basic of terms, thermal imaging allows you too see an object’s heat radiating off itself. Thermal cameras more or less record the temperature of various objects in the frame, and then assign each temperature a shade of a color, which lets you see how much heat its radiating compared to objects around it.

Colder temperatures are often given a shade of blue, purple, or green, while warmer temperatures can be assigned a shade of red, orange, or yellow. 

This technology allow SERVPRO certified water restoration technicians the ability to concentrate on the wet areas saving time and money by knowing exactly what to address. It also ensues that we do not miss any areas and will also confirm when things are dry ensuring proper and professional mitigation services.

Technology like thermal imaging is just one reason that insurance companies choose SERVPRO as their chosen restoration company. We are emergency services company available 24/7.

Have a Plan in Place

11/24/2020 (Permalink)

water damage Be prepared when a disaster strikes such as the one pictured.

The effects of a water emergency on a business can be devastating. It is wise to have a plan in place.

The SERVPRO Emergency READY Profile Advantage:

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call SERVPRO at (570) 235-1646 to schedule your no cost ERP.

Testing the Air Quality

11/9/2020 (Permalink)

SERVPRO Vehicle Call us at 570-235-1646.

The only definitive way to ascertain whether a mold issue is occurring is by conducting testing. SERVPRO employs a mold tester to better service our customers.

There are several different types of test which a professional remediation company can conduct. As a company we employ the use of the following two.

Air Quality testing: By testing the air quality and comparing the spore counts between the area in question and a controlled sample from outside, we are able to determine if an issue is occurring as well as the type of mold present and spores counts of each strain. Once we have a beginning spore count we are then able to begin the remediation process. A post test will determine whether the air is now clean.

Tape Samples: Tape sampling is used when obvious discoloration is seen. This method will allow the remediation professional to ascertain the type of spores present. This method is helpful in determining the difference between mold and mildew.

SERVPRO is the leading mold remediation company in Lackawanna and Wayne Counties. By offering both testing and remediation we are a one stop call. We are proud to serve our local Lackawanna and Wayne County communities.

Large Industrial Cleaning

10/30/2020 (Permalink)

cleaning job An industrial cleaning job in Archbald, PA.

As a specialty cleaning company, industrial cleaning is one direct service we offer. In a manufacturing facility we will do a through top down of the entire facility. Ceiling, walls, floors as well as equipment is our specialty. Using SERVPRO's exclusive green products, not only will the machines be clean the facility will have a fresh odor. No job is too big and we can get the equipment necessary to even reach high ceilings. When can clean ducts and commercial dryer vents as well. 

So when your manufacturing facility is in need of a top down scrub, call SERVPRO of Carbondale/Clarks Summit/Old Forge at 570-235-1646, the Scranton/Wilkes-Barre areas premier specialty cleaning company 24 hours a day 7 days per week. We help make it "Like it never even happened."

Fire Clean-Up

8/24/2020 (Permalink)

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment high rise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment and manpower to handle a fire disaster that affects a large area. The cleanup process is extensive because every floor, wall, ceiling and item within the affected area needs to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO is the leader in smoke, fire and water cleanup and restoration. 

Mold Remediation

8/14/2020 (Permalink)

mold Mold is commonly seen in basements like this, since a dark and damp environment is a perfect breeding ground.

Mold infestation is always caused by some moisture issue. Whether it be a broken or burst pipe, excessive humidity or an intrusion from groundwater, excessive moisture needs to be present. Most mold calls we receive are either in basements or crawl spaces since these areas are more apt to have a dark, damp environment which mold spores thrive in. The spores are a living entity which need food and air to live. Once these factors are removed the spores will no longer live and spread. Professional remediation is recommended.

Mold is present everywhere and some strains are helpful to the human race. Most are innocuous unless there are some health effects present. Nonetheless, is you see visible signs of mold growth it is always best to have them remediated to avoid having the value of your property diminished or cause issues regarding your employees.

SERVPRO is an experienced mold remediation company. We follow all IICRC standards when remediating mold and are available throughout Lackawanna and Luzerne counties. We also have a certified mold inspector on staff should an air quality test be required.

Biohazard Cleaning

8/3/2020 (Permalink)

ppe Personal Protective Equipment or PPE is worn in any biohazardous situations.

What Is Trauma Scene Cleanup? Trauma scene cleanup is defined as any situation that necessitates biohazard cleanup services, residential or commercial restoration, or material disposal. Specific examples of trauma scene cleanup include: • Cleanup for crime scenes, including decontaminating chemicals like tear gas• Accidental death, homicide, and suicide scene cleanup/decontamination• Meth lab cleanup• Animal infestation cleanup• Airborne blood and pathogen cleanup• Emergency equipment, facility, and vehicle cleanup• Infectious disease decontamination• Tissue and bodily fluid cleanup SERVPRO of Carbondale/Clarks Summit/Old Forge are specialists with extensive industry experience and is aware of these situations and understands that they can be quite emotional for the parties involved. For this reason, the our team understands the need to provide expedient, respectful services irrespective of the cleanup scene site. Not everyone is not qualified to complete a cleanup at a trauma scene. When you call SERVPRO of Carbondale/Clarks Summit/Old Forge you can be confident that they’ll provide you with the quick, safe and respectful elimination of contaminated debris from the trauma scene. Restoration Services Following Cleanup Some of the restoration services that may follow the trauma scene cleanup include:• Repainting walls that have been damaged• Replacing or repairing sub floor, drywall, or other structural elements• Restoring counter tops and cabinets• Replacing flooring• Checking electrical machines, HVAC systems, and plumbing equipment to ensure functionality• Replacing windows Access Professional Services Immediately If you’re currently in need of high-quality trauma scene cleanup services, call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 for 24/7 emergency service. Our technicians are thoroughly trained and come with all the right personal protection equipment to optimize and expedite the trauma scene cleanup process. 

Sign of Mold

6/23/2020 (Permalink)

Mold Mold growth along the baseboard. Ground water issue was the ultimate culprit of this issue. SERVPRO to the rescue.

We are the area's premier smoke, fire and water cleanup and restoration company, also has the expertise to test and mitigate and potential mold issues. Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals at SERVPRO to conduct mold removal and mold remediation as soon as the presence of mold is identified.

Water damage can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

Signs of the presence of excessive mold include:
•The presence of visible mold.
•Strong, musty odors.
•Any evidence of past moisture problems that might have caused undetected mold growth.
•Excessive humidity.

Building and Reconstruction Services

3/11/2020 (Permalink)

Office Our office is conveniently located at 372 N Main St in Taylor.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Carbondale/Clarks Summit/Old Forge can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

We are the area leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24 hours a day, 7 days per week at (570) 235-1646. 

Commercial-Large Loss Capabilities

2/20/2020 (Permalink)

large loss Equipment placement at a large commercial water loss in Scranton.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call (570) 235-1646, and we’ll help make it “Like it never even happened.”

When disasters strike, know SERVPRO of Carbondale/Clarks Summit/Old Forge can handle any size job. We serve all of Northeastern Pennsylvania. Disasters are our specialty. We are always "Here to help."

Should I Hire a Restoration Company?

2/19/2020 (Permalink)

"Like it never even happened." We employ certified water and fire technicians who are trained to mitigate and restore and residential or commercial property.

Has your home or business ever been damaged by fire or water damage? If so, then you can attest to the overwhelming nature of the situation. In many cases, an owner may have suffered a damage for the first time; what follows is typically a survey of the damage. For most owners, naturally their next thought is, “How fast can I return to livable conditions?”

Great question! But it is important to understand the risks involved following any type of loss and the steps necessary to remedy the situation.

In the event that a loss occurs, your first responsible step is to contact your insurance agent and file a claim. While your agent may guide you through the process, you will also have decisions to make. For example, do you hire an area restoration company or try to clean up the damage yourself? Although every loss is different, there are a few restoration thresholds to keep in mind.

In the event of a fire, it is critical that the restoration response begins immediately. Whether it is a small kitchen grease fire or a large multi-story event, this is not a job for an untrained person. Fire and smoke damage require a professional restoration effort. Smoke and odor removal should be performed by a certified technician, and these efforts can be complex. (To mitigate the spread of odors, the HVAC system should be shut off immediately.)

Several different scenarios may result in a water loss event, but, large or small, the restoration rules remain the same. Water damage is difficult to clean up. The first 24 hours are the most critical, and the water must be extracted and the drying process initiated within this window. If damaged materials have not been removed and significant drying has not taken place within 72 hours, the risks for bacterial growth increase exponentially.

By and large, it is good idea to hire an area restoration company in the event of a loss. Certified restoration professionals will get the job done quickly and efficiently, while you maintain focus on your business and/or family priorities.

http://www.cpbj.com/article/20151001/INSIGHTS/150929888/i-just-suffered-a-loss-should-i-hire-a-restoration-professional

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre area's leading restoration company. We employ certified water and fire technicians who are trained to mitigate and restore and residential or commercial property. If you experience a water, fire or smoke disaster call us at 570-235-1646.

The SERVPRO Way

2/19/2020 (Permalink)

SERVPRO Call us 24 hrs a day, 7 days per week at (570) 235-1646.

SERVPRO of Carbondale/Clarks Summit/Old Forge has a 1-4-8 Service Response policy:1- Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service. 4- Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary.)8- Within eight (8) business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person. *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-Barre's premier smoke, fire and water clean up and restoration company. We service all of Northeastern Pennsylvania. Call us 24 hrs a day, 7 days per week at (570) 235-1646. 





24 Hour Emergency Water Damage Service

2/13/2020 (Permalink)

"Like it never even happened." Give us a call and we’ll be there fast with the help you need.

SERVPRO of Carbondale/Clarks Summit/ Old Forge is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 570-235-1646

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carbondale/Clarks Summit/ Old Forge has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carbondale/Clarks Summit/ Old Forge

SERVPRO of Carbondale/Clarks Summit/ Old Forge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carbondale/ Clarks Summit/ Old Forge provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Why SERVPRO- No Job too Big

11/26/2019 (Permalink)

A SERVPRO truck and trailer unloading equipment at a large commercial water disaster Our truck and trailer unloading equipment at a large commercial water loss in Scranton. Multiple SERVPRO franchises were involved.

As winter approaches in Northeastern Pa. and Nor'easterns n bombgenises become commonplaces, SERVPRO of Carbondale/Clarks Summit/Old Forge is gearing up to meet the winter demands. The heavy snow, ice storms leading to ice dams, freezing temperatures causing frozen and burst pipes, over-worked furnaces malfunctioning; all of these typical winter issues can lead to the need of some form of disaster recovery service and we remain ready to meet the needs of our Lackawanna County customers.

What makes SERVPRO different from many other restoration companies is our ability to handle large commercial disasters and/or multiple residential issues with the same speed and quality that you would demand from a brand like SERVPRO. Our ability to partner with other local franchises and the availability of our corporate storm team provides us with the additional skilled restoration teams to ensure that our customers are getting their needs met with a brand they can trust. 

So when the demand is great know that SERVPRO of Carbondale/Clarks Summit/Old Forge is ready to meet it.

IICRC Certified Technicians

11/26/2019 (Permalink)

A picture of a recent training in our traing room with our employees sitting around a table A recent training conduct at our facility in Taylor, Pa. We conduct on-going training for our employees.

When you choose a company to do business with, most consumers want to know that they are getting a company that they know and can trust. The SERVPRO brand is synonymous with those qualities. From our corporate mandated training's to the training's dictated by the franchise owner on a local level, the SERVPRO of Carbondale/Clarks Summit/Old Forge team is in the know. Our crew chiefs are at a minimum all IICRC certified which is the restoration industry standard and most have several other certifications.

Having a certified water restoration technician leading a trained crew mitigating your home provides the customer with the industry expertise that he or she expect from a brand like SERVPRO. So call the name you know and the brand you trust for all your smoke, fire and water cleanup needs. 

Benefits of Hiring a IICRC Certified Company

1/22/2019 (Permalink)

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo and ask for the company's certified membership number.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. 

All IICRC Certified Firms must:

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm. Our membership number is 203810. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work.

Pro-Active Clean and Disinfecting Services

1/10/2019 (Permalink)

Our certified cleaning technicians being pro-active helping this local school district clean and disinfect a locker room following the fall sporting

The SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. This pro-active district tasked us with this project as a precaution following a busy summer and fall sports season. As the old adage states "An ounce of prevention is worth a pound of cure."
This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces. These can often be spread through contact so the district thought it wise to preempt any such occurrences. Since SERVPRO of Carbondale/Clarks Summit/Old Forge used a green product the district was assured of the safety of the students and staff. 
As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel, proper equipment and the unique knowledge to help school district keep their students and teachers in a safe learning and working environment.
As a company, SERVPRO of Carbondale/Clarks Summit/Old Forge thrives on being able to help our local Lackawanna County communities. 

Specialty Drying is Our Specialty

1/10/2019 (Permalink)

Our restoration technicians built this drying chamber to help facilitate the drying of the room. Creative solutions separate us from the rest.

The below picture is the inside of a drying chamber we created at this skilled nursing facility in Scranton. They experienced a pipe break in the ceiling which caused extensive water damage throughout the building. SERVPRO of Carbondale/Clarks Summit/Old Forge was dispatched to mitigate the damage. Since the break occurred in the ceiling and sent water upwards, the attic and under roof needed to be dried to avoid potential mold issues. The ceiling void was large so this chamber helps isolate and direct specific areas to be concentrated on and dried. As you can see once the chamber is created, we employ the use of a dehumidifier to remove the excessive moisture, thus raising the temperature to help facilitate the drying process. By isolating the wet spots we can dry it quicker thus saving time and money. Specialty drying is just one reason, SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water damage cleanup and restoration.

Our Floor Care Capabilities

1/10/2019 (Permalink)

When appearance is important, call the floor care professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Carbondale / Clarks Summit / Old Forge for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work-space look its very best.

SERVPRO of Carbondale/Clarks Summit/Old Forge has the necessary experience, equipment and labor force to professionally spruce up your office or commercial space.  Currently we offer commercial carpet cleaning using our hot water extraction to give your office that clean and refreshed look, feel and smell. We can strip and wax your VCT tile making it once again presentable for your customers. using our SERVPRO brand grout and tile cleaner our restoration technicians will make any entrance way or conference room like new.

So when you don't have the time, staff or wherewithal, call us and let our trained workforce re-new your building appearance. We can offer preventive maintenance programs for all your floor care needs as well as after hour pricing.

We help make it "Like it never even happened."

DRY ICE BLASTING-The Latest Fire Cleanup Technology

11/15/2018 (Permalink)

The before and after of dry ice blasting a concrete ceiling following an high rise apartment fire.

Dry ice blasting is one of the newer tools in the restorer's tool belt. It has many benefits over traditional blasting media such as sandblasting, bead blasting, or soda blasting. Most notably, dry ice blasting leaves nothing behind except what has been removed from the surface so there is no added cleanup. 

Ice blasting works by shooting small pellets of dry ice out of a jet nozzle with high powered compressed air. The pellets themselves are soft but are extremely cold (-109 degrees F). When the cold pellet hits the matter to be removed, it causes it to shrink and lose its adhesion to the surface. As it continues thru the material it hits the warmer sub surface below the cleaned matter and creates a micro burst as the pellet expands back into carbon dioxide gas. This mini shock wave also aids in the removal of the material being cleaned without creating surface erosion. It leaves nothing behind but the removed material. 

Since the ice converts back to a gas, it is immediately dry to the touch. This makes this medium safe to use around electrical parts and allows items to be put back into service immediately without having to dry. It works without solvents and leaves no waste. 

As a restorer, we primary use dry ice blasting to remove soot and toxic residues from a burned structure after a fire to aid in the removal of odors. However, there are many commercial and industrial uses for this technology. If you'd like to know if this type of cleaning could benefit you, contact us for more information. (570) 235-1646

Dry Ice cleaning is 100% ecologically safe, USDA rated, biodegradable and harmless to humans, animals and marine life

Another reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre premier smoke, fire and water cleanup and restoration company. 

Our Fire Restoration Process

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Soot sponge is used in the pre-testing process to determine which areas were damaged by soot.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency. Step 1: Emergency Contact The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  Step 2: Inspection and Fire Damage Assessment We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  Step 3: Immediate Board-Up and Roof-Tarp Service Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  Step 4: Water Removal and Drying (if water damage is present) The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  Step 5: Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  Step 6: Cleaning and Sanitizing We clean, sanitize, and disinfect all of the re-storable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. Step 7: Restoration Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area premier smoke, fire and water clean up and restoration company.
We are an emergency service company ready to respond to any smoke, fire or water disaster 24/7. If your home or business has suffered a disaster, call us today at (570) 235-1646.

We Provide Emergency Services 24/7

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Our team responding for an emergency services call in the middle of the night. We are "always here to help".

Once the soot has settled and the initial shock wears off, the initial step of most insurance claims is the board-up process. This is part of the emergency services provided by SERVPRO of Carbondale/Clarks Summit/Old Forge. Firefighters will sometimes be forced to break windows to help air out the property from all the smoke, not to mention that the heat from the fire will also cause the glass to break.The board-up is completed in order to secure the property from theft and liability. It also helps ensure that the fire scene remains unadulterated until the fire inspector and insurance adjusters clear it.This home in Lackawanna County suffered heavy smoke, fire and water damaged and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to secure the property before the work of restoring it back to preloss condition. Thank goodness the elderly homeowner was able to escape but his home of close to 45 years suffered severe damage. SERVPRO of Carbondale/Clarks Summit/Old Forge has the expertise and specialized equipment to help this homeowner return to the house he loves. We serve the Scranton area with 24/7 service. If your property needs emergency service call Northeastern Pa. premier smoke, fire and water cleanup and restoration company at (570) 235-1646 for 24/7 assistance.

Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge

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The SERVPRO of Carbondale/Clarks Summit/Old Forge Sales and Marketing Team.

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

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We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

SERVPRO-Faster to any Disaster

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Arriving on the scene to a commercial water disaster. We are "faster to any disaster".

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Scranton and the Lackawanna County region. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646

An IICRC Certified Company -Why it matters

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SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC Certified Company, license #203810

This Institute of Inspection, Cleaning and Restoration (IICRC) is the organization that oversees the mitigation and restoration industry. By becoming an IICRC certified company, SERVPRO of Carbondale/Clarks Summit/Old Forge has met the requirements high standards that the organization demands. It dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service. It is highly recommended that you only hire a IICRC certified company, like SERVPRO of Carbondale/Clarks Summit/Old Forge, if your home or business ever experiences a smoke, fire or water disaster.

The following link will show you all the IICRC certified firms in your area:

http://www.IICRC.org/locate-a-certified-professional

If you have experienced smoke, fire or water damage and need a professional restoration company call SERVPRO of Carbondale/Clarks Summit/Old Forge we are an emergency services company available 24/7/365. From Scranton to Forest City we help make it  "like it never even happened."