Recent Why SERVPRO Posts

Benefits of Hiring a IICRC Certified Company

1/22/2019 (Permalink)

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo and ask for the company's certified membership number.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. 

All IICRC Certified Firms must:

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm. Our membership number is 203810. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work.

Pro-Active Clean and Disinfecting Services

1/10/2019 (Permalink)

Why SERVPRO Pro-Active Clean and Disinfecting Services Our certified cleaning technicians being pro-active helping this local school district clean and disinfect a locker room following the fall sporting

The SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. This pro-active district tasked us with this project as a precaution following a busy summer and fall sports season. As the old adage states "An ounce of prevention is worth a pound of cure."
This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces. These can often be spread through contact so the district thought it wise to preempt any such occurrences. Since SERVPRO of Carbondale/Clarks Summit/Old Forge used a green product the district was assured of the safety of the students and staff. 
As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel, proper equipment and the unique knowledge to help school district keep their students and teachers in a safe learning and working environment.
As a company, SERVPRO of Carbondale/Clarks Summit/Old Forge thrives on being able to help our local Lackawanna County communities. 

Specialty Drying is Our Specialty

1/10/2019 (Permalink)

Why SERVPRO Specialty Drying is Our Specialty Our restoration technicians built this drying chamber to help facilitate the drying of the room. Creative solutions separate us from the rest.

The below picture is the inside of a drying chamber we created at this skilled nursing facility in Scranton. They experienced a pipe break in the ceiling which caused extensive water damage throughout the building. SERVPRO of Carbondale/Clarks Summit/Old Forge was dispatched to mitigate the damage. Since the break occurred in the ceiling and sent water upwards, the attic and under roof needed to be dried to avoid potential mold issues. The ceiling void was large so this chamber helps isolate and direct specific areas to be concentrated on and dried. As you can see once the chamber is created, we employ the use of a dehumidifier to remove the excessive moisture, thus raising the temperature to help facilitate the drying process. By isolating the wet spots we can dry it quicker thus saving time and money. Specialty drying is just one reason, SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water damage cleanup and restoration.

Our Floor Care Capabilities

1/10/2019 (Permalink)

Why SERVPRO Our Floor Care Capabilities When appearance is important, call the floor care professionals at SERVPRO of Carbondale/Clarks Summit/Old Forge

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Carbondale / Clarks Summit / Old Forge for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work-space look its very best.

SERVPRO of Carbondale/Clarks Summit/Old Forge has the necessary experience, equipment and labor force to professionally spruce up your office or commercial space.  Currently we offer commercial carpet cleaning using our hot water extraction to give your office that clean and refreshed look, feel and smell. We can strip and wax your VCT tile making it once again presentable for your customers. using our SERVPRO brand grout and tile cleaner our restoration technicians will make any entrance way or conference room like new.

So when you don't have the time, staff or wherewithal, call us and let our trained workforce re-new your building appearance. We can offer preventive maintenance programs for all your floor care needs as well as after hour pricing.

We help make it "Like it never even happened."

DRY ICE BLASTING-The Latest Fire Cleanup Technology

11/15/2018 (Permalink)

Why SERVPRO DRY ICE BLASTING-The Latest Fire Cleanup Technology The before and after of dry ice blasting a concrete ceiling following an high rise apartment fire.

Dry ice blasting is one of the newer tools in the restorer's tool belt. It has many benefits over traditional blasting media such as sandblasting, bead blasting, or soda blasting. Most notably, dry ice blasting leaves nothing behind except what has been removed from the surface so there is no added cleanup. 

Ice blasting works by shooting small pellets of dry ice out of a jet nozzle with high powered compressed air. The pellets themselves are soft but are extremely cold (-109 degrees F). When the cold pellet hits the matter to be removed, it causes it to shrink and lose its adhesion to the surface. As it continues thru the material it hits the warmer sub surface below the cleaned matter and creates a micro burst as the pellet expands back into carbon dioxide gas. This mini shock wave also aids in the removal of the material being cleaned without creating surface erosion. It leaves nothing behind but the removed material. 

Since the ice converts back to a gas, it is immediately dry to the touch. This makes this medium safe to use around electrical parts and allows items to be put back into service immediately without having to dry. It works without solvents and leaves no waste. 

As a restorer, we primary use dry ice blasting to remove soot and toxic residues from a burned structure after a fire to aid in the removal of odors. However, there are many commercial and industrial uses for this technology. If you'd like to know if this type of cleaning could benefit you, contact us for more information. (570) 235-1646

Dry Ice cleaning is 100% ecologically safe, USDA rated, biodegradable and harmless to humans, animals and marine life

Another reason that SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton/Wilkes-barre premier smoke, fire and water cleanup and restoration company. 

Our Fire Restoration Process

11/15/2018 (Permalink)

Why SERVPRO Our Fire Restoration Process Soot sponge is used in the pre-testing process to determine which areas were damaged by soot.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency. Step 1: Emergency Contact The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  Step 2: Inspection and Fire Damage Assessment We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  Step 3: Immediate Board-Up and Roof-Tarp Service Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  Step 4: Water Removal and Drying (if water damage is present) The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  Step 5: Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  Step 6: Cleaning and Sanitizing We clean, sanitize, and disinfect all of the re-storable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. Step 7: Restoration Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton's area premier smoke, fire and water clean up and restoration company.
We are an emergency service company ready to respond to any smoke, fire or water disaster 24/7. If your home or business has suffered a disaster, call us today at (570) 235-1646.

We Provide Emergency Services 24/7

11/15/2018 (Permalink)

Why SERVPRO We Provide Emergency Services 24/7 Our team responding for an emergency services call in the middle of the night. We are "always here to help".

Once the soot has settled and the initial shock wears off, the initial step of most insurance claims is the board-up process. This is part of the emergency services provided by SERVPRO of Carbondale/Clarks Summit/Old Forge. Firefighters will sometimes be forced to break windows to help air out the property from all the smoke, not to mention that the heat from the fire will also cause the glass to break.The board-up is completed in order to secure the property from theft and liability. It also helps ensure that the fire scene remains unadulterated until the fire inspector and insurance adjusters clear it.This home in Lackawanna County suffered heavy smoke, fire and water damaged and SERVPRO of Carbondale/Clarks Summit/Old Forge was called to secure the property before the work of restoring it back to preloss condition. Thank goodness the elderly homeowner was able to escape but his home of close to 45 years suffered severe damage. SERVPRO of Carbondale/Clarks Summit/Old Forge has the expertise and specialized equipment to help this homeowner return to the house he loves. We serve the Scranton area with 24/7 service. If your property needs emergency service call Northeastern Pa. premier smoke, fire and water cleanup and restoration company at (570) 235-1646 for 24/7 assistance.

Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge

11/15/2018 (Permalink)

Why SERVPRO Why Choose SERVPRO of Carbondale/Clarks Summit/Old Forge The SERVPRO of Carbondale/Clarks Summit/Old Forge Sales and Marketing Team.

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,650 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Scranton residents can expect an immediate response, day or night.

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We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

SERVPRO-Faster to any Disaster

11/15/2018 (Permalink)

Why SERVPRO SERVPRO-Faster to any Disaster Arriving on the scene to a commercial water disaster. We are "faster to any disaster".

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel in Dickson City, Pa. occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO of Carbondale/Clarks Summit/Old Forge emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO of Carbondale/Clarks Summit/Old Forge did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO of Carbondale/Clarks Summit/Old Forge is faster to any disaster.

Positive partnerships are another reason SERVPRO of Carbondale/Clarks Summit/Old Forge is the Scranton area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

SERVPRO of Carbondale/Clarks Summit/Old Forge is an emergency service company specializing in water, smoke and fire restoration and cleanup. We service Scranton and the Lackawanna County region. If your home or business experiences a water disaster call the team which is faster to any disaster, SERVPRO of Carbondale/Clarks Summit/Old Forge. (570) 235-1646

An IICRC Certified Company -Why it matters

11/15/2018 (Permalink)

Why SERVPRO An IICRC Certified Company -Why it matters SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC Certified Company, license #203810

This Institute of Inspection, Cleaning and Restoration (IICRC) is the organization that oversees the mitigation and restoration industry. By becoming an IICRC certified company, SERVPRO of Carbondale/Clarks Summit/Old Forge has met the requirements high standards that the organization demands. It dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service. It is highly recommended that you only hire a IICRC certified company, like SERVPRO of Carbondale/Clarks Summit/Old Forge, if your home or business ever experiences a smoke, fire or water disaster.

The following link will show you all the IICRC certified firms in your area:

If you have experienced smoke, fire or water damage and need a professional restoration company call SERVPRO of Carbondale/Clarks Summit/Old Forge we are an emergency services company available 24/7/365. From Scranton to Forest City we help make it  "like it never even happened."