What our Customers say...
Why SERVPRO Testimonials
You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.
Blessed. In a word , this is the feeling of myself and my co-workers over the services provided by SERVPRO and their team! Without the quick response, no limits mindset, and professionalism, we would have never been able to serve our customers without disruption like we did. In a matter of a few hours SERVPRO had its team of professionals here and spent tremendous care with the delicate nature of the job we do! No stone was left unturned in making sure every one of our needs were met! kudos TO the entire team, START TO FINISH!
"No limits mindset is not words we throw around in my company. It is part of the core values that we model our care for the community we serve. SERVPRO shares that same notion when called to its next job. These gentlemen and ladies were the utmost professional and sensitive to our needs. Their professionals made what seemed to be an insurmountable situation easy, concise and everyday. While we worried after seeing our damage and doubting that we would be able to open our next business day, they jumped head first into their plan and literally cleaned up in hours what we thought would take weeks. No job or request went unanswered. There was never an excuse and answers to every question was offered with a smile and a reassuring handshake. This is the job no one wants to have to do and they attacked it like it was second nature to them all. THANK YOU for Great Service.
SERVPRO was amazing to work with. They were so quick and helpful during a devastating time. I know that they were extremely busy due to the recent cold weather, but still managed to be very attentive to my specific damage. I would highly recommend using SERVPRO if you ever, unfortunately, encounter a need for them. A big thanks to Nick and his crew for all their kindness and help!!
SERVPRO Rocks!!! I have a rental in Scranton and the pipes in my laundry room froze and burst causing a good amount of damage. I called Nick and he came out the same day, quoted me and started the job immediately. Which I believe saved me from further water damage. He gave me a time frame, in which I could expect the job to be started and completed. I was absolutely impressed! He communicated with me through the process and never left me wondering. Work was done to perfection!
Hi Nick, Just wanted to let you know how wonderful SERVPRO was to my Client. His claim happened 5/3/2016. It was a water/sewer backup to his finished Basement. He said SERVPRO was there immediately and worked so hard to get his Basement spotless. Donegal Ins Group’s Adjuster also commended SERVPRO’s work. Thank you again for a job well done!!! Sincerely, Michele Avvisato
SERVPRO recently completed cleaning/restoration at my mother-in-law’s home in Peckville, PA after a (luckily) minor cooking fire. The work was timely and complete. Please thank your cleaner/painter staff, two young women who worked very hard and did great work.
Guys were great-cooperative, helpful and certainly knowledgeable about what had to be done! A++++