What our Customers say...

Water Damage Testimonials

IF YOU CAN CHANGE ONE(1) THING ABOUT HOW SERVPRO HANDLED YOUR PROJECT, WHAT WOULD IT BE ?   I wouldn't change a thing. SERVPRO went above and beyond anything they had to do to help my family and I get back into our home safely. They had continuous contact with me, great employees, and prompt service.

Lee was outstanding! Professional and great with explaining the process.

Received calls promptly. Don, Corey, Nick and Brea were all professional and coopertaive. Excellent team.

I would give Don, Corey and the team more than 10 points if I could. Their customer service and attention to details far exceeded my expectations. They are true advocates of the customer and should be highly commended for a job well done.

Such fast and great service. From phone call to completion. Very satisfied. Don in our area was amazing! Thank you!

SERVPRO was on time, professional, courteous and answered all of my questions during their time fixing my issue. I would highly recommend their services.

I had broken pipes and called this SERVPRO. They were on the job immediately. They were fantastic. They made me feel so comfortable and safe in what they were doing. I was a wreck, but they quelled those feelings quickly. They did a fabulous job. Hope I don't ever need them again, but if I do, this is who I will call.

"Linda , Lee and the rest of them are great people helped me after my home was flooded."



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Nick,

Thx for all you do for our clients and now us!! We are very pleased. Hope all is well!!

TG

Hi Nick.

 As usual, you guys did a great job. Your help is greatly appreciated.

 Thanks,

Ed

SERVPRO is great. What needed to be torn out was and hauled away, the air movers and fans are on-very efficient and professional.

I would recommend to my insurance clients should they have any issues.

I can't say enough good things about SERVPRO and the crew, about everyone who came to my house and everybody I spoke to at the office.I wanted SERVPRO to do the repair because I was so happy with the work.

Seriously want to hug the @Servpro9796 guys. They are the bright spot in a lousy situation & a credit to the @SERVPRO brand!! Water damage is awful to deal with but you have been so helpful! It's a great load off our mind

Even in a bad situation we were very happy with SERVPRO in every area. They were very professional and helped to make us feel that it will be fine.

Great Job.

From Yelp. SERVPRO of Carbondale/Clarks Summit/Old Forge was amazing. They dried my house after a pipe burst. Highly recommend 5 stars. Thanks SERVPRO guys.

A huge thanks to SERVPRO and their incredible team. They put in tireless hours restoring our basement after the storm. I have never met a more structured, disciplined group of guys who displayed incredible patience and compassion while running on very little sleep. Your work ethic is incredible and we thank you for a job well done. You went above and beyond and exceeded our expectations. We highly recommend SERVPRO ...True Professionals!

Company showed compassion and comforted me thru tragic event - Like it never even happened®.

Very happy with the service.

Everyone was very helpful and understanding and made the situation less stressful.

Great bunch of guys! Great job!

Mike C and Greg were very professional. They arrived very quickly after my call and Mike assured me that he could be reached 24 hr/day.

The team at SERVPRO of CCSOF responded to a broken pipe I had in my home. I had just finished my basement 3 weeks before the incident. From the minute they showed up the SERVPRO team were courteous, professional and they genuinely cared about our home. Dawn and Mistie worked hard on Friday, Saturday and Sunday to ensure that our basement was dry and would not pose a problem to our family. They continually checked on the progress and made sure we were informed at every step.

Dawn B. and her crew were excellent and very friendly! For such poor circumstances they made me feel like everything was taken care of.

It was a pleasure working with you as well. If I had to rate the quality of work and cooperation it would be up there. I have worked with some other SERVPRO’s and the do not rate as high up on the scale as your team.. I hope to work with you and your team in the future.

They removed the stress I was under and made me feel confident in the outcome. Lee was extremely helpful to me throughout this service. Mike C. was also a great helping remove items from different areas.

Appreciate Linda's advice and helpfulness during this time. All other staff members were knowledgeable and helpful.

"They went over-the-top removing our junk"

"Very Professional, very helpful, very happy with the service. Thank You."

"I am so impressed with all aspects of this job. Dawn and Debbie were engaged listeners and really so helpful. We appreciate their expertise".

Thanks to Mark, Allan, and Chris for being so kind and helpful at such a bad time, they were three special guys that were also very good workers.

Mike Czan was extremely professional and compassionate. he made a terrible situation tolerable. The crew that was sent to take care of the water damage which was extensive were all wonderful and caring. It was a horrible ordeal but it was an honor to meet these understanding men. (Cory, Donny, Jeff and Frank)-Top notch in our eyes" Luann P. Eynon, Pa.

Acted very promptly and professional which was much appreciated.

"Thanks so much for all you've done and being so quick to limit the possibility of more damage. I really appreciate it and will definitely recommend you guys to anyone in the area".

Super professional and courteous people. Thank you very much for such great service.

I thought you guys did a great job. I appreciate you guys addressing our issue immediately after my phone conversation with you. It was great to have you guys on site within an hour or so of our conversation. Again, please tell your staff we appreciate the immediate response and we will continue to call SERVPRO of Carbondale/Clarks Summit/Old Forge to service our district in these types of situations.