Recent Posts

Crime Scene Suicide and Biohazard Cleanups

3/21/2018 (Permalink)

Biohazard Crime Scene Suicide and Biohazard Cleanups When cleaning bio-hazardous situations full personal protective equipment (PPE) is a must.

SERVPRO of Carbondale/Clarks Summit/Old Forge is known for our cleanup and restoration of smoke, fire and water disasters. And we certainly do that and do it well. I often use the term "specialty cleaning" when describing what we do simply because we do more than just smoke, fire and water.
This week we received a telephone call from our local police department regarding a "specialty" cleaning project which they did not want to address. A person they arrested who was suspected of having some dangerous diseases, bled in the police car as well as a holding cell. Its situations just like this where companies like SERVPRO of Carbondale/Clarks Summit/Old Forge can help. We have the trained workforce and specialized equipment to safely clean these potentially dangerous situations.
Crime scene, suicide and biohazard cleanups are just another facet of our cleaning capabilities. We continue to partner with local and state police departments as well as first responders in providing a service most don't want to or simply cant handle. 

If you can't clean it, we will!

Sewer Backups - A Common Occurenance

3/14/2018 (Permalink)

Biohazard Sewer Backups - A Common Occurenance Full personal protection equipment (PPE) should always be worn when dealing with a biohazard situation like a sewer backup.

Lackawanna County infrastructure is old. The sewer system fails which causes backups into homes and businesses. This unfortunately is a reality and occurs often. SERVPRO of Carbondale/Clarks Summit/Old Forge has the training and equipment required to safely mitigate, clean and repair sewage damaged basements.

Sewage water is classified as category 3 water which means there are potential health effects to it and thusly should always be cleaned by a professional cleaning company. If not done properly the secondary effects could be dangerous mold and health problems for the occupants.

Odor is another big issue wirth sewer backups and without the problem equipment could cause a serious disruption to your home or business. Cleanup is the first step but address the air quality is also a function of a proper remediation.

SERVPRO of Carbondale/Clarks Summit/Old Forge is a full service specialty cleaning company with the capability to remediate any size sewage backup.

Post Construction Cleaning

3/9/2018 (Permalink)

Building Services Post Construction Cleaning A recent post construction clean we completed for a Scranton hotel. We were able to meet their quick turnaround time and high standards of quality.

As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge offers post construction cleaning. Many times contractors either do not have the time or resources to successfully clean once the project is completed. That's where we come in. SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel and specialized cleaning products to ensure that the finished project is finished. Hiring a company like SERVPRO of Carbondale/Clarks Summit/Old Forge serves several purposes. 1. We have the personnel available to meet short turn around times. We stay unit we are done. 2. If we can clean smoke and soot from a fire damaged home, best be sure we can clean following a construction project. 3. We have the specialized materials and equipment to handle any size cleanup. If your home or business is in the midst of a construction project and need a final cleaning call the cleaning professional at SERVPRO of Carbondale/Clarks Summit/Old Forge. We are proud to serve our local Lackawanna county communities.

Air Quality Testing

3/7/2018 (Permalink)

Mold Remediation Air Quality Testing Our certified mold tester, Mike Chrzan setting up for an air quality test at this property in Scranton.

The only definitive way to ascertain whether a mold issue is occurring is by conducting testing. SERVPRO of Carbondale/Clarks Summit/Old Forge employs a certified mold tester to better service our customers.

There are several different types of test which a professional remediation company can conduct. As a company we employ the use of the following two.

Air Quality testing: By testing the air quality and comparing the spore counts between the area in question and a controlled sample from outside, we are able to determine if an issue is occurring as well as the type of mold present and spores counts of each strain. Once we have a beginning spore count we are then able to begin the remediation process. A post test will determine whether the air is now clean.

Tape Samples: Tape sampling is used when obvious discoloration is seen. This method will allow the remediation professional to ascertain the type of spores present. This method is helpful in determining the difference between mold and mildew.

SERVPRO of Carbondale/Clarks Summit/Old Forge is the leading mold remediation company in Lackawanna County. By offering both testing and remediation we are a one stop call. We are proud to serve our local Lackawanna County community.

Large Scale Water Damage

1/15/2018 (Permalink)

Water Damage Large Scale Water Damage This commercial property was not maintained and suffered several pipe breaks resulting from this extreme cold temperatures. No job is too big for us.

This extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure. The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the city to address the property. Large scale water disasters are SERVPRO of Carbondale/Clarks Summit/Old Forges specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.


1/5/2018 (Permalink)

Storm Damage Bombogenesis If this happens to you, call us.


SERVPRO of Carbondale/Clarks Summit/Old Forge is in the midst of addressing the prevalence of burst pipes throughout Northeastern Pa. Unfortunately this extreme weather pattern will continue for the next few days exasperating the problem. When this extreme weather pattern changes early next week, we will see a increase in the number of burst pipes. It’s not the freeze but the thaw that causes the disaster.

It is possible that we are unaware of any frozen pipes until it is too late. Whether it be a dishwasher, an infrequent used bathroom or a washing machine, sometimes we are unaware. As proactive as we may be, sometimes things happen and SERVPRO of Carbondale/Clarks Summit/Old Forge is here for those times.

We are available 24/7 to respond to any water disaster resulting from this storm. We have the experienced water restoration technicians and specialized equipment to help make it "Like it never even happened”. We are proud to serve our local Lackawanna county community.

Safety Features

12/18/2017 (Permalink)

Fire Damage Safety Features Safety features in properties save lives and reduce damage.

We have all seen these doors at the end of hallways and probably very few thought about the why and how of them. That is until there is a situation like a fire that causes us too. A recent fire at a Scranton high rise made me think about it and how safety is thought about and implemented into the designs of buildings. As a restoration company, SERVPRO of Carbondale/Clarks Summit/Old Forge deals with disaster recovery and we see lots of bad stuff. Fires are tragic and the damage they cause can be immense. Yet without these safety mechanism in place situations like this would be much worse. In this incident, these fire safety doors kept the smoke from engulfing other areas of the building and reducing the risk to other occupants. As you can see the soot stains on the inside of this door are evidence of the smoke damage to that floor. So the next time you complain about how heavy the push bar is to a door or how quickly or loudly it closes, just remember that all these features are for a reason. They save lives and reduce the potential of damage when a fire occurs. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water disaster cleanup and recovery

Fire Restoration is an Extensive Process

12/14/2017 (Permalink)

Fire Damage Fire Restoration is an Extensive Process Fire damage leads to water, soot and smoke damage to a wide area. Here is the lobby area of a highrise which experienced a fire in a single unit!

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment highrise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna Counties leader in smoke, fire and water cleanup and restoration. 

Reducing Business Interruption

12/13/2017 (Permalink)

Commercial Reducing Business Interruption Quick response allow us to reduce business interruption and decrease lost revenue. Here we are on the scene at an apartment building fire in Scranton.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called to a apartment building fire in Scranton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of carbondale/Clarks Summit/Old Forge, Lackawanna County's premier cleanup and restoration company. 24/7 we respond.

Pro-Active Cleaning Services

11/20/2017 (Permalink)

Cleaning Pro-Active Cleaning Services This pro-active school district tasked us with cleaning and disinfecting their locker rooms following a busy fall sports season.

The SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. This pro-active district tasked us with this project as a precaution following a busy summer and fall sports season. As the old adage states "An ounce of prevention is worth a pound of cure."
This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces. These can often be spread through contact so the district thought it wise to preempt any such occurrences. Since SERVPRO of Carbondale/Clarks Summit/Old Forge used a green product the district was assured of the safety of the students and staff.
As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel, proper equipment and the unique knowledge to help school district keep their students and teachers in a safe learning and working environment.
As a company, SERVPRO of Carbondale/Clarks Summit/Old Forge thrives on being able to help our local Lackawanna County communities.