Recent Posts

Large Scale Water Damage

1/15/2018 (Permalink)

Water Damage Large Scale Water Damage This commercial property was not maintained and suffered several pipe breaks resulting from this extreme cold temperatures. No job is too big for us.

This extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure. The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Carbondale/Clarks Summit/Old Forge was called by the city to address the property. Large scale water disasters are SERVPRO of Carbondale/Clarks Summit/Old Forges specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.


1/5/2018 (Permalink)

Storm Damage Bombogenesis If this happens to you, call us.


SERVPRO of Carbondale/Clarks Summit/Old Forge is in the midst of addressing the prevalence of burst pipes throughout Northeastern Pa. Unfortunately this extreme weather pattern will continue for the next few days exasperating the problem. When this extreme weather pattern changes early next week, we will see a increase in the number of burst pipes. It’s not the freeze but the thaw that causes the disaster.

It is possible that we are unaware of any frozen pipes until it is too late. Whether it be a dishwasher, an infrequent used bathroom or a washing machine, sometimes we are unaware. As proactive as we may be, sometimes things happen and SERVPRO of Carbondale/Clarks Summit/Old Forge is here for those times.

We are available 24/7 to respond to any water disaster resulting from this storm. We have the experienced water restoration technicians and specialized equipment to help make it "Like it never even happened”. We are proud to serve our local Lackawanna county community.

Safety Features

12/18/2017 (Permalink)

Fire Damage Safety Features Safety features in properties save lives and reduce damage.

We have all seen these doors at the end of hallways and probably very few thought about the why and how of them. That is until there is a situation like a fire that causes us too. A recent fire at a Scranton high rise made me think about it and how safety is thought about and implemented into the designs of buildings. As a restoration company, SERVPRO of Carbondale/Clarks Summit/Old Forge deals with disaster recovery and we see lots of bad stuff. Fires are tragic and the damage they cause can be immense. Yet without these safety mechanism in place situations like this would be much worse. In this incident, these fire safety doors kept the smoke from engulfing other areas of the building and reducing the risk to other occupants. As you can see the soot stains on the inside of this door are evidence of the smoke damage to that floor. So the next time you complain about how heavy the push bar is to a door or how quickly or loudly it closes, just remember that all these features are for a reason. They save lives and reduce the potential of damage when a fire occurs. SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water disaster cleanup and recovery

Fire Restoration is an Extensive Process

12/14/2017 (Permalink)

Fire Damage Fire Restoration is an Extensive Process Fire damage leads to water, soot and smoke damage to a wide area. Here is the lobby area of a highrise which experienced a fire in a single unit!

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment highrise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Carbondale/Clarks Summit/Old Forge is Lackawanna Counties leader in smoke, fire and water cleanup and restoration. 

Reducing Business Interruption

12/13/2017 (Permalink)

Commercial Reducing Business Interruption Quick response allow us to reduce business interruption and decrease lost revenue. Here we are on the scene at an apartment building fire in Scranton.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called to a apartment building fire in Scranton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of carbondale/Clarks Summit/Old Forge, Lackawanna County's premier cleanup and restoration company. 24/7 we respond.

Pro-Active Cleaning Services

11/20/2017 (Permalink)

Cleaning Pro-Active Cleaning Services This pro-active school district tasked us with cleaning and disinfecting their locker rooms following a busy fall sports season.

The SERVPRO of Carbondale/Clarks Summit/Old Forge certified technicians are employing the use of a hepa-vacuum and anti-bacterial cleaning agents in the locker room of this local school district. This pro-active district tasked us with this project as a precaution following a busy summer and fall sports season. As the old adage states "An ounce of prevention is worth a pound of cure."
This project will address any bacterial viruses by cleaning and disinfecting the interior surfaces. These can often be spread through contact so the district thought it wise to preempt any such occurrences. Since SERVPRO of Carbondale/Clarks Summit/Old Forge used a green product the district was assured of the safety of the students and staff.
As a specialty cleaning company, SERVPRO of Carbondale/Clarks Summit/Old Forge has the trained personnel, proper equipment and the unique knowledge to help school district keep their students and teachers in a safe learning and working environment.
As a company, SERVPRO of Carbondale/Clarks Summit/Old Forge thrives on being able to help our local Lackawanna County communities.

Specialty Drying

11/17/2017 (Permalink)

Commercial Specialty Drying We created this drying chamber to help facilitate the drying process saving time and money for the business owner.

The below picture is the inside of a drying chamber we created at this skilled nursing facility in Scranton. They experienced a pipe break in the ceiling which caused extensive water damage throughout the building. SERVPRO of Carbondale/Clarks Summit/Old Forge was dispatched to mitigate the damage. Since the break occurred in the ceiling and sent water upwards, the attic and under roof needed to be dried to avoid potential mold issues. The ceiling void was large so this chamber helps isolate and direct specific areas to be concentrated on and dried. As you can see once the chamber is created, we employ the use of a dehumidifier to remove the excessive moisture, thus raising the temperature to help facilitate the drying process. By isolating the wet spots we can dry it quicker thus saving time and money. Speciality drying is just one reason, SERVPRO of Carbondale/Clarks Summit/Old Forge is the Lackawanna County's leader in smoke, fire and water damage cleanup and restoration.

The Power of Water

11/14/2017 (Permalink)

Water Damage The Power of Water A burst pipe in the ceiling of this skilled nursing facility causing this void in the ceiling and extensive flooding.

This void in the ceiling was created by a pipe that burst. The pipe split down the seam in the middle of the night of this skilled living facility in Scranton. The force of the water caused the ceiling to collapse as well as flood the interior of the facility.
Water is an amazing phenomenon with its force and power. As the old adage states, it finds its lowest level and travels along the path of least resistance. Until it is stopped and/or impeded it will continue to flow and without proper extraction and dehumidification will cause extensive damage.
Restoration companies like SERVPRO of Carbondale/Clarks Summit/Old Forge are utilized by commercial facilities and insurance companies to properly dry and reduce secondary damage. The goal is always to return the facility back to a healthy working and living environment.
In this incidence, SERVPRO of Carbondale/Clarks Summit/Old Forge was on site within two hours of the break and worked throughout the night to ensure the safety of the occupants as well as to reduce the business interruption. We were able help keep them open.

The Phenomenon of Puff Backs

11/8/2017 (Permalink)

Fire Damage The Phenomenon of Puff Backs Soot webs are a sign of a puff back. The soot rises and creates these web like situations in the corners of the structure.

A puff back is the term used to describe when your furnace malfunctions and spews soot throughout your home or business. The furnace does not ignite properly and causes a mini explosion within the heating system. Instead of heating the water into steam, it takes the byproduct (oil, gas or coal) and forces it outwards. The soot spews through the heating sources (i.e. baseboards or radiators). Needless to say, puff backs can cause thousands of dollars in damage because the entire structure as well as its contents, get affected. Soot particles are literally on everything. These are messy jobs. SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and equipment to professional clean and deodorize your home or business. We have the resources to address both the structure and contents including fibers like furniture and clothing. Each puff back is unique and requires a unique solution. A oil based puff back does not get cleaned the same way as a gas based. And unless you understand the difference and have the tools and products to clean them, the possibility of secondary damage is great. For this reason always call a professional mitigation company to address your puff back situation. SERVPRO of Carbondale / Clarks Summit / Old Forge is strategically located to respond quickly to your puff back disaster. We proudly serve the Lackawanna County area on a 24/7/365 basis. Call us at (570) 235-1646.

Sewer Backup Cleaning

10/31/2017 (Permalink)

Biohazard Sewer Backup Cleaning Sewer backup in this home in Scranton. Dirty water has the potential to cause health issues and should always be addressed by professionals.

Sewer backups within homes and businesses are unfortunately not uncommon. Whether it be a grinder pump, a clog or a drainage issue, they cause lots of damage. When you factor in personal contents these claims can be thousands of dollars. And we did not even mention the potential odor issues. Phew!

Northeastern Pa. with an older sewer system frequently has issues and SERVPRO of Carbondale/Clarks Summit/Old Forge has the specialized training and equipment to safely mitigate and restore the affected properties.

Sewerage is classified as a category (3) three water, meaning it has the potential to cause health issues under the right conditions. Dirty water also has the potential to produce harmful mold if not cleaned up properly. Therefore it is recommended that a professional cleanup be utilized. Most times the issue is greater than just the cleaning of the water. Affected contents, walls and flooring must also be addressed. Full personal protective equipment should always be worn. Deodorization, disinfection and an antimicrobial application should also be utilized to ensure long-term safety.

Be cautious. Be safe. Sewerage is a dangerous substance and needs to be treated as such. Call the professionals for piece of mind.