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Flash Flood Alerts-Lackawanna County

9/17/2018 (Permalink)

Storm Damage Flash Flood Alerts-Lackawanna County Florence is upon us. If your basements floods like this one, call SERVPRO of Carbondale/Clarks Summit/Old Forge

The National Weather Center has issued a flash flood watch for Lackawanna County. With the ground already saturated, flooding will occur easily.

SERVPRO of Carbondale/Clarks Summit/Old Forge has been extremely busy dealing with flooded basements from this unprecedented stormy summer.  This rain is certainly not needed and will most certainly cause additional damage to homes and businesses through the county. 

One benefit of SERVPRO is our ability to partner with other local franchises to ensure that your home or business is being mitigated and restored by IICRC certified companies and qualified restoration professionals. No disaster is too large.

if your home or business experiences water damage from this most recent storm call Lackawanna Counties leader in smoke, fire and water damage cleanup and restoration at (570) 235-1646. SERVPRO is "always here to help"

We Offer Air Quality Testing

9/11/2018 (Permalink)

Mold Remediation We Offer Air Quality Testing Mike Chrzan is a certified mold inspector here conducting a air quality test at a home in Scranton.

Mold is a living organism and is present everywhere. It has a necessary function in the environment. The goal of mold remediation companies is to ensure that your home or business is safe for living. There are too many strains of mold to mention and some are more harmful than others. That being said, some people are more sensitive to mold than others. The only definitive way to know what type and how prevalent the mold intrusion is, is to conduct air-quality tests. Test can range from hundreds of dollars from an qualified environmental company to several dollars for a home testing kit. Naturally, choose wisely when deciding how best to test the indoor air quality of your home or business. SERVPRO of Carbondale/Clarks Summit/Old Forge employs a certified mold inspector who can test your home or business for $90.00/test and with very limited interruption. The test are sent to a qualified lab who sends a detailed report identifying the types of spores as well as the amount present. Once the problem is know, a remediation plan can be developed to make your home or business safe. The few hundred dollars is well worth the piece of mind. Call SERVPRO of Carbondale/Clarks Summit/Old Forge at (570) 235-1646 to discuss having your home or business tested.

Flooding Safety Precautions

9/11/2018 (Permalink)

Storm Damage Flooding Safety Precautions This hotel experienced an indoor flood during the recent heavy rains.

lood Hazard: Terms and Steps to Take After a Flood to Safely Get Back into Your Home

The following terms are commonly used to describe a potential flood hazard:

Flood Watch: Flooding is possible. Keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

Flash Flood Watch: Flash flooding is possible so identify and be prepared to move to higher ground and keep up to date regarding flood risk by watching the local news, listening to the radio or using the internet.

Flood Warning: Flooding either is occurring or will be occurring. Depending on the projected severity of the flooding, evacuation may be advised. If evacuation is advised, follow the recommended evacuation plan.

Flash Flood Warning: A flash flood is occurring. Move to higher ground and if possible find shelter.

If a flood occurs, a building damaged by water intrusion can be dangerous if the proper precautions are not taken. Common hazards after a home has water damage are:

  • Electrical Hazards: If the power is on, do not enter a building that is flooded or water damaged. If electrical circuits have gotten wet, have the power turned off at the main breaker or fuse box and call a licensed electrician.
  • Structural Damage: If the structure or foundation is damaged, do not enter the home. Be sure to look carefully before entering the home and leave immediately if the structure looks, feels or sounds unstable.
  • Hazardous materials: Items such as pesticides, fuel, oil, gasoline, asbestos or lead based paint may have been brought into the home or spilled as a result of the flood damage and should be cleaned up using proper precautionary measures.
  • Injuries: Injuries can occur after flood damage, such as slipping and falling, being struck by falling objects, lifting heavy objects, broken bones and cuts that occur while cleaning up are common when cleaning up a home that has flood damage.
  • Bacteria and Virus can be brought into a home that has flood water. Standing water can enable mold growth.  Exposure to any of these biohazards can be dangerous to your health.

Safety Precautions Should be Taken if Working in a Home with Flood Damage

  • Wear the appropriate personal protective equipment (“PPE”): The appropriate types of hats, safety goggles, gloves and a face mask should be worn.
  • Stay alert and be cognizant of your surroundings: It is important to stay alert and to continually be on the lookout for potential hazards and hazardous materials.
  • Protect yourself from bacteria and viruses: Wear a mask, do not eat or drink in the house, wear gloves and wash your hands frequently.
  • Be careful when lifting heavy objects.
  • Get help when dealing with hazardous materials: Do not remove or touch hazardous materials without the help of a qualified professional. If you suspect hazardous materials are present, call your local health or fire department.

Importance of a Sump Pump

9/11/2018 (Permalink)

Water Damage Importance of a Sump Pump Pictured is a sump pump that was inundated from all the recent heavy rains causing a backup in the basement of this Scranton home.

When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.

Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. The sump pump’s primary job is to pump water outside and away from the home. There are generally two types of sump pumps: pedestal and submersible.

How to Keep Your Sump Pump in Good Condition

Once installed, consider the following maintenance tips to help ensure your sump pump is ready when you need it.

Check the pump at least once a year to make sure it is still in good working condition.

  • Is the sump pump plugged in?
  • Is the power cord in good shape?
  • Is the drain hose connected properly?
  • Is there any debris in the area that could clog the pump and prevent it from working properly?
  • Pour water into the sump pit to test if the sump pump starts up automatically and quickly drains the water.

Since sump pumps run on electricity, consider installing a battery backup to help ensure yours will not fail, even in the event of a power outage. If you have installed a battery backup, during your test of the sump pump installation, unplug the pump to ensure that it will function properly on battery power.

Contact a professional if your sump pump is not working properly.

Finally, consider obtaining optional coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement.

If your home or business does experience a water emergency, call Lackawanna County's premier water restoration company at (570) 235-1646. SERVPRO of Carbondale/Clarks Summit/Old Forge is an IICRC certified firm available 24/7 to serve the greater Scranton area.

Water Damage Restoration Process

9/5/2018 (Permalink)

Water Damage Water Damage Restoration Process To avoid secondary damage following anyu water or flood damage, always call a professional water mitigation company.

SERVPRO of Carbondale/Clarks Summit/Old Forges highly trained technicians are ready to respond immediately to flood or water damage at your Northeastern Pa. residenrtial or commercial property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of Carbondale/Clarks Summit/Old Forges Water Damage Restoration Process:

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
Step 2: Inspection and Damage Assessment
Step 3: Water Removal/Water Extraction
Step 4: Drying and De-humidification
Step 5: Cleaning and Repair
Step 6: Restoration

Call SERVPRO of Carbondale/Clarks Summit/Old Forge, the Scranton/Wilkes-Barres area leader in disaster cleanup. We serve all of Lackawanna, Luzerne, Wayne, Wyoming and Susquehanna counties. Call today (570) 235-1646 24hrs/day 7 days/week for any water emergency.

Understanding Mold

9/5/2018 (Permalink)

Mold Remediation Understanding Mold Mold along the baseboard of this Scranton home from a recent flood.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Mold-The After Effects of Water Damage

9/4/2018 (Permalink)

Mold Remediation Mold-The After Effects of Water Damage The effects of the recent heavy rains and floods. When water intrusion is not treated in a timely fashion, mold can be the result.

It’s the beginning of a new school year and nothing has been more newsworthy than schools being delayed or disrupted due to mold issues. The unprecedented amount of rain has certainly been the major culprit of these issues and SERVPRO is on the scene of several schools throughout the Northeast remediating the problem and making the environment safe for both students and staff.

 Mold has become a generic term used to describe any discoloration found and is often misunderstood.  Mold is present everywhere. The only definitive way to know if your building has a mold issue is to conduct air quality testing. SERVPRO employs a certified mold inspector who can test and determine if an issue is present. We supply the results so that all concern have the documentation needed to ensure safety. Air quality testing costs $90.00/test which is extremely competitive considering many companies charge several hundreds of dollars per test. If elevated levels are found we can help develop a remediation plan and will guarantee a clean post test. We will certified all work.

Trailer Mounted Desicant

8/27/2018 (Permalink)

Commercial Trailer Mounted Desicant Truck mounted desiccant to help facilitate a large scale water damage at this commercial property in Scranton, Pa.

SERVPRO of Carbondale/Clarks Summit/Old Forge recently completed a large scale restoration project in Scranton, PA where this truck mounted desiccant was utilized to help facilitate the drying process. The affected area was large and by employing the most modern technology we were able to save our customer both time and money. One advantage to using SERVPRO of Carbondale/Clarks Summit/Old Forge is our ability to meet any size job. This was a perfect example of a large scale project with a tight timeline that we were able to successfully complete. SERVPRO of Carbondale/Clarks Summit/Old Forge is 'Always here to help". As a locally owned and operated business, SERVPRO of Carbondale / Clarks Summit / Old Forge is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Scranton community and want to do our part to make our community the best it can be. We are proud to serve our local Lackawanna County communities.

Storm Team-Resource for wide spread flooding.

8/20/2018 (Permalink)

The rains this past week were unprecedented and have resulted in flooded basements throughout Lackawanna and Luzerne Counties. Monday night we fielded over 50 calls on our after hours line and more the following several days.

One advantage SERVPRO provides is our ability to handle widespread storm damage by utilizing other local franchises or by activating our storm teams. In this incidence our storm team was activated which means we called upon franchises throughout the Eastern part of the country to help families recover from this devastating storm. All in all, between the storm team and the Carbondale/Clarks Summit/Old Forge and Hazleton/Dallas/Harveys Lake franchises we were able to help close to 100 families recover from flooded basements. 

Hopefully this area does not experience another storm like this, but if it does, know SERVPRO has the experience and resources to address large scale flooding issues. We are "always here to help."

Rain Rain Go Away

8/10/2018 (Permalink)

Storm Damage Rain Rain Go Away Heavy thunderstorm have lead to flash flooding and flooded basements throughout Northeastern Pa.

Northeastern Pennsylvania has experienced what seems like several weeks of rainy days. From a consistent light rain to violent thunderstorm leading to flash flooding, SERVPRO of Carbondale/Clarks Summit/Old Forge is extremely busy helping home and business owners making it "Like it never even happened".

These storms have wreaked havoc in the region overwhelming sump pumps, backing up sewer systems and leading to flooded basements. Most times a homeowners insurance policy will NOT cover outside water in leading to thousands of dollars of out of pocket expenses and the secondary damage as a result of improper cleanup is yet untold.  If your basement does take water install a sump pump. And with sump pump purchased the sump pump failure rider on your homeowners policy as a  safeguard to situations like this.

Another tip to protect your property is to add the sewer and drain backup to your policy as well. While normally there is a limit, all category 3 water (sewage), should be professionally cleanup which is not inexpensive. As I have written before, "an ounce of prevention is worth a pound of cure" a it's always better to be safe than sorry.