Recent Posts

The Science of Drying

9/24/2021 (Permalink)

Dehumidifiers Dehumidifiers placed at a job site.

Psychrometry is the study of the air and its properties. It's the science of drying. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Carbondale/Clarks Summit/Old Forge certified water technician to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, by absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

SERVPRO of Carbondale/Clarks Summit/Old Forge, is an IICRC company with certified water restoration technicians. This is just another reason why we are the Scranton area's premier smoke, fire and water restoration and cleanup company. Our technicians have the expertise to make the event "Like it never even happened."

Preparing for Winter

9/24/2021 (Permalink)

logo Call us at 570-235-1646

Winter is a volatile season for weather. Depending on where you reside the type and degree of preparation you need to address winter weather may vary. For most of the U.S, preparing for winter weather involves preparing for ice and snow. The blizzards and bad storms that struck the northeast in the past are examples of how important preparing for winter really is. From shutdowns and road closures to widespread power outages or just arctic temperatures, winter is a trying time and requires preparatory measures. Below are a couple of steps you can take to better prepare yourself for the bitter cold weather.

Keep your home at a consistent temperature during the worst of the cold weather. This will help prevent pipes from freezing and ensure that your appliances continue to function well. Furnaces, water heaters, and plumbing lines should be used regularly during the winter. Set the temperatures moderately–not too high to run up energy costs, but not so cold that your home is adversely affected. If you are away, consider keeping cabinet doors where pipes are located open to allow warm air circulation to keep them from freezing. Also, consider allowing a small trickle of water to run out of the faucet.

Moisture Levels: Wet vs Dry

9/21/2021 (Permalink)

meter We use all the proper equipment to measure for moisture.

Moisture Meters allow restoration companies like SERVPRO of Carbondale/ Clarks Summit/ Old Forge the ability to determine exactly what is wet and what is dry. They detect moisture through paint, wall coatings, drywall, ceramic tiles, floor coverings, wood, roof coverings and ceiling tiles. Moisture Meters are fast, precise and versatile.

This technology allows our certified water restoration technicians the ability to concentrate on the wet areas saving time and money by knowing exactly what to address. It also ensures that we do not miss any areas and will also confirm when things are dry ensuring proper and professional mitigation services.

Large scale water disasters are a specialty of the SERVPRO of Carbondale/ Clarks Summit/ Old Forge. We have the properly trained technicians and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team on any major losses. No job is too big.

Carpet Extraction

9/21/2021 (Permalink)

extraction Using an extractor to take out the water from this carpet.

No matter how much or how well we prepare, accidents will happen. Furnaces will malfunction, hot water heaters will let go and pipes will break. That is why we all purchase insurance. However after years of being in the disaster recovery business, if we have learned anything it's that they never occur at an appropriate time.

SERVPRO responded to a home on a Friday night after the homeowners furnace malfunctioned causing an indoor flood. Water was coming from the radiators causing damage on each floor. To make matter worse, they recently purchased the home.

As an emergency services company, SERVPRO was called by the homeowners insurance company. Our agreements with many of the major carriers requires us to maintain certain standards, one being on-site within 4 hours. This quick response limits any secondary damage saving time and money.

So if your home experiences and accidental disasters, call the company your insurance company calls.

Increased Rain Leads to Sewer Drain Backups

9/21/2021 (Permalink)

sewer back up Extracting at a sewer back up.

As Mother Nature continues to bring Northeast PA buckets of rain, SERVPRO has been busy cleaning up sewer and drain backups. We are currently working on residences where the increased water has caused the sewer system to backup and overflow with the residence. Unfortunately with the age of the sewer system in the Lackawanna/Luzerne County region this is not an uncommon phenomena. Understandably, this brings serious issues to the homeowner. Sewer water has the potential to cause health issues - not to mention the odor that accompanies it. For these reasons a professional cleanup company like SERVPRO is highly recommended. We possess the specialized training and equipment necessary to make the structure safe for habitation. We are located in Taylor and as an emergency services company we respond 24 hours a day to any emergency. If your home or business has suffered a sewage backup call the area's leader in specialty cleaning at (570) 235-1646 so that we can help restore your property to preloss condition.

Frozen Pipe Season is Upon Us

9/21/2021 (Permalink)

broken pipe Pipe that burst.

Winter is the restoration industry's busiest time and busted water pipes are a leading cause. Many times this costly damage could of been prevented with some easy preventive maintenance steps.

1. Pipe wrap to insulate the expose piping in the basement of your home. This is an inexpensive way to be proactive and to ensure that the exposed pipes will not freeze.

2. Seal/insulate all small cracks and openings in your basement. Wires and pipes run inside/out of homes and could leave small open spaces which will permit freezing wind to directly affect an area of pipe. That area could freeze and burst. This again is a simply and cost efficient way to keep the heat inside and the cold out.

3. During those especially freezing nights, let the faucets slowly drip. Running water through the pipes will prevent it from freezing. Also, open cabinet doors under the sinks to allow the home heat to circulate underneath. Again, a few degrees can make a tremendous difference.

SERVPRO is here to serve you for all your smoke fire and water cleanup needs. We are an emergency services company available 24/7.

Board up Services

9/21/2021 (Permalink)

board up A roof that required tarping following a fire.

Following a fire, your home may need to be secured. The firefighters in the course of extinguishing the fire may have broken some windows for ventilation purposes or needed to bust the door down to do their job. It's possible the fire ripped through the roof leaving avoid.

As the homeowner, you are responsible to have the home secured. Theft is unfortunately not uncommon following a fire and should someone break in and hurt themselves, it falls back to you.

For all these reason, SERVPRO offers board up and tarping services to fire victims on an emergency services basis. We can secure the property and prevent any possible secondary damage immediately following the fire.

Pictured below was a large scale tarping we completed for a homeowner following a chimney fire. By securing the windows, doors and roof the homeowner was able to safely leave the property and work on securing a temporary residence while the home was being reconstructed.

Broken Supply Line

9/20/2021 (Permalink)

toilet supply line Broken Supply Line

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of many residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow unabated from top down. SERVPRO of Carbondale/Clarks Summit/Old Forge was recently called by the homeowners insurance company to a home in Clarks Summit which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Carbondale/Clarks Summit/Old Forge water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Lackawanna County communities.

Emergency Water Service

9/20/2021 (Permalink)

Water damage We're here to help.

Disasters know no time frame. Unfortunately, many occur in the overnight hours, especially in the commercial market like hotels and nursing homes. In many cases, these types of emergencies with water dripping from a ceiling happen at night rather than during regular business hours.

It's comforting to know that SERVPRO responds 24/7/365 to meet the water damage needs of our commercial clients. We understand that working with commercial properties like hotels and nursing homes demand attention simply due to the population they serve. Whether it be a vulnerable one like nursing homes and senior living centers, or transient ones like hotels; safety is an upmost concern.

A SERVPRO certified water technician's first task on any job is to assess for safety. Standing water, buckled or hanging ceilings, the type of water (Category 1,2 or 3)?All these decision are made first before a plan of action is implemented.

Having a trained and certified water restoration company like SERVPRO ensures that the job of restoring your commercial property will be done by IICRC standards. SERVPRO is "always here to help".

Emergency Services

8/31/2021 (Permalink)

truck Give us a call and we’ll be there fast with the help you need.

SERVPRO of Carbondale/Clarks Summit/ Old Forge is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 570-235-1646

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carbondale/Clarks Summit/ Old Forge has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:
•Your name and contact information
•Your insurance information (if applicable)
•The street address of the water-damaged home or business
•When did the flooding or water damage occur?
•What caused the water damage (if known)?
•Is there electricity available (on-site)?

About SERVPRO of Carbondale/Clarks Summit/ Old Forge

SERVPRO of Carbondale/Clarks Summit/ Old Forge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carbondale/ Clarks Summit/ Old Forge provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.